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Verizon/Verizon Wireless Plans to Share Your Physical Address With Advertisers to Target Ads

Phillip Dampier October 12, 2011 Consumer News, Verizon Comments Off on Verizon/Verizon Wireless Plans to Share Your Physical Address With Advertisers to Target Ads

Verizon has inserted a change in their privacy policy to allow the company to share the exact addresses of their customers with advertisers to target location-specific ads on websites browsed while using Verizon as your Internet Service Provider.  The new policy also applies to Verizon Wireless customers.

“…Verizon will soon participate in a program that will improve the ability of advertisers to reach our Verizon Online customers based on your physical address. The goal is to provide online ads that may be more relevant to you.

This program uses your address to determine whether you reside in a local area an advertiser is trying to reach.

This advertising program uses your physical address to help advertisers deliver ads to websites you visit while using Verizon Online. This program allows national brands and local businesses to tailor offers, coupons and incentives to your local area. Because the ads can be geographically directed, they may be more relevant to you.”

They know what you are doing online and where you live, and now they want to share.

In fact, they are even more relevant to Verizon’s bottom line, because the company can extract higher advertising charges for this level of targeting.  For example, eateries could purchase advertising directed only to specific homes they feel are most likely to patronize their establishments.  If a local department store wants to target only homes on streets statistically likely to deliver higher-income, big spending customers, Verizon could provide that service as well.  If advertisers want to reach seedy neighborhoods to pitch home security systems, Verizon can identify their customers in sketchy areas and direct ads accordingly.

Verizon also informs customers they are preparing to start tracking all of your visits to various websites, and they will sell that information to their advertisers as well.

If you are not interested in letting Verizon follow you wherever you go and allow them to share your home address with advertisers of all kinds, you can opt out:

Verizon broadband Internet access customers may opt-out of the geographically-based advertising program described above by following the instructions here. Verizon Wireless Internet customers may opt-out of the relevant mobile advertising program by following the instructions here or by calling us at 1-866-211-0874. If you opt out online, you will need your account user ID and password. Also, please note that you will receive ads whether you participate in these programs or not, but under these programs, ads may be more relevant to you.

Thanks to regular Stop the Cap! reader Corrine and Bill Pytlovany for alerting us.

Canada’s Fiber Future: A Pipe Dream for Ontario, Quebec, Alberta, and B.C.

Fiber optic cable spool

For the most populated provinces in Canada, questions about when fiber-to-the-home service will become a reality are easy to answer:  Never, indefinitely.

Some of Canada’s largest telecommunications providers have their minds made up — fiber isn’t for consumers, it’s for their backbone and business networks.  For citizens of Toronto, Calgary, Montreal, and Vancouver coping with bandwidth shortages, providers have a much better answer: pay more, use less Internet.

Fiber broadband projects in Canada are hard to find, because providers refuse to invest in broadband upgrades to deliver the kinds of speeds and capacity Canadians increasingly demand.  Instead, companies like Bell, Shaw, and Rogers continue to hand out pithy upload speeds, throttled downloads, and often stingy usage caps.  Much of the country still relies on basic DSL service from Bell or Telus, and the most-promoted broadband expansion project in the country — Bell’s Fibe, is phoney baloney because it relies on existing copper telephone wires to deliver the last mile of service to customers.

Much like in the United States, the move to replace outdated copper phone lines and coaxial cable in favor of near-limitless capacity fiber remains stalled in most areas.  The reasons are simple: lack of competition to drive providers to invest in upgrades and the unwillingness to spend $1000 per home to install fiber when a 100GB usage cap and slower speeds will suffice.

The Toronto Globe & Mail reports that while 30-50 percent of homes in South Korea and Japan have fiber broadband, only 18 percent of Americans and less than 2 percent of Canadians have access to the networks that routinely deliver 100Mbps affordable broadband without rationed broadband usage plans.

In fact, the biggest fiber projects underway in Canada are being built in unexpected places that run contrary to the conventional wisdom that suggest fiber installs only make sense in large, population-dense, urban areas.

Manitoba’s MTS plans to spend $125-million over the next five years to launch its fiber to the home service, FiON.  By the end of 2015, MTS expects to deploy fiber to about 120,000 homes in close to 20 Manitoba communities.  In Saskatchewan, SaskTel is investing $199 million in its network in 2011 and approximately $670 million in a seven-year Next Generation Broadband Access Program (2011 – 2017). This program will deploy Fiber to the Premises (FTTP) and upgrade the broadband network in the nine largest urban centers in the province – Saskatoon, Regina, Moose Jaw, Weyburn, Estevan, Swift Current, Yorkton, North Battleford and Prince Albert.

“Saskatchewan continues to be a growing and dynamic place,” Minister responsible for SaskTel Bill Boyd said. “The deployment of FTTP will create the bandwidth capacity to allow SaskTel to deploy exciting new next generation technologies to better serve the people of Saskatchewan.”

But the largest fiber project of all will serve the unlikely provinces of Atlantic Canada, among the most economically challenged in the country.  Bell Aliant is targeting its FibreOP fiber to the home network to over 600,000 homes by the end of next year.  On that network, Bell Aliant plans to sell speeds up to 170/30Mbps to start.

In comparison, residents in larger provinces are making due with 3-10Mbps DSL service from Bell or Telus, or expensive usage-limited, speed-throttled cable broadband service from companies like Rogers, Shaw, and Videotron.

Bell Canada is trying to convince its customers it has the fiber optic network they want.  Its Fibe Internet service sure sounds like fiber, but the product fails truth-in-advertising because it isn’t an all-fiber-network at all. It’s similar to AT&T’s U-verse — relying on fiber to the neighborhood, using existing copper phone wires to finish the job.  Technically, that isn’t much different from today’s cable systems, which also use fiber to reach into individual neighborhoods.  Traditional coaxial cable handles the signal for the rest of the journey into subscriber homes.

A half-fiber network can do better than none at all.  In Ontario, Bell sells Fibe Internet packages at speeds up to 25Mbps, but even those speeds cannot compare to what true fiber networks can deliver.

Globe & Mail readers seemed to understand today’s broadband realities in the barely competitive broadband market. One reader’s take:

“The problem in Canada (and elsewhere) preventing wide scale deployment of FTTH isn’t the technology, nor the cost. It’s a lack of political vision and will, coupled with incumbent service providers doing whatever they can to hold on to a dysfunctional model that serves their interests at the expense of consumers.”

Another:

“The problem with incumbents is they only think in 2-3 year terms. If they can’t make their money back in that period of time, they’re not interested. Thinking 20, heck even 10 years ahead is not in their vocabulary.”

City of Rochester Goes to War With Windstream Over PAETEC Deal

Phillip Dampier October 11, 2011 Consumer News, Public Policy & Gov't, Video, Windstream Comments Off on City of Rochester Goes to War With Windstream Over PAETEC Deal

Irony: Chesonis' 2007 book has this description on Amazon.com -- "When you put people first, you win. When you operate by the highest principles, you'll see the results in the bottom line. When you put a caring heart into how you operate, in your organization and your community, you build the only true foundation of long-term success."

Eight acres of rubble and a big hole in the ground.

That’s what residents of Rochester, N.Y., are calling the former site of Midtown Plaza, America’s first indoor shopping mall, torn down to make room for the new headquarters of PAETEC Corporation — headquarters that may never be built.

Now the city of Rochester has declared war on the proposed acquisition of PAETEC by Little Rock, Ark.,-based Windstream, suggesting the combined company may renege on its commitment to construct new headquarters in downtown Rochester after New York State and Rochester city taxpayers spent $60 million on an economic development package for the company.

In a letter to the Federal Communications Commission, the mayor’s office declared its official opposition to the merger proposal, citing the economic impact of wasted tax dollars and the deal’s impact on local jobs:

The Commission will note from the body of this correspondence that the City may be negatively affected if the transfer of PAETEC to Windstream takes place. The federal, state and local governments have worked to develop the site for the purpose of establishing a PAETEC headquarters in Downtown Rochester; tailoring a development package and investing millions to make this location shovel ready for development. New York State provided the Project’s most significant monetary investment, proceeding with the understanding that the Project would retain and grow employment in the Rochester region. It is in the public interest to examine, not just the financial and planning impact that this will have on the City, but to also study the effect this will have on employment, the communities surrounding the City and the lives of the individuals who may be affected.

[…] In anticipation of the PAETEC Project, New York State and the City invested $60 million to demolish the former improvements on the Midtown Site and create a shovel ready building site. To insure the success of the PAETEC Project, the City produced a development package (“Development Package”) which expedited and customized the demolition of the existing buildings at the Midtown Site to accommodate PAETEC’s construction schedule and provide a foundation for PAETEC’s corporate headquarters.

[…] The Development Package was intended to benefit a New York State employer and help that employer retain its current employees and hire additional employees to grow its business. Despite all the efforts of the City to facilitate and provide the positive economic environment for the PAETEC Project, Windstream has indicated that it intends to reduce PAETEC’s current 850-employee Monroe County workforce.

The two companies filed a joint response with the Commission essentially telling the city to stay out of the merger deal, and their concerns about PAETEC’s headquarters and how many jobs will ultimately be lost are not within the Commission’s power to review anyway.

PAETEC CEO Arunas Chesonis, who earlier put the highest praise for his company’s success on the employees who helped build it into what it is today, told a group of fellow business leaders a different story than he told readers of his 2007 book.

“For people who feel let down, we in Rochester should want to be let down like this 50 times a year,” Chesonis said. “Rochester will be a major operating center for the company. So along those lines, we have to figure out how many jobs will be in Rochester. We should be talking about the people that are going to lose their jobs. What are those people going to do next?”

Presumably collect unemployment, critics charge.  Among them is former Mayor William Johnson, who has criticized the city for bending over backwards for the ever-evolving plans for new PAETEC headquarters, which have been downsized repeatedly since they were originally announced.  Johnson thinks Windstream may have effectively put a knife in the back of taxpayers and the mayor’s office, and could ultimately exit the city of Rochester leaving countless local employees out of work.

Windstream seems resolute in its plans to cut what it calls “duplicative staffing positions.”  It reminded the FCC the agency “has routinely approved transactions in which—as will be the case in this transaction—increased efficiencies and economies of scale and scope are expected.”

That is code language for PAETEC employees: Update your resume.  You may need it.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/WHEC WHAM Rochester PAETEC Windstream 10-11.flv[/flv]

Finger-pointing over a messy, uncompleted downtown construction project. PAETEC may be planning to renege on a $60 million taxpayer-financed economic development package after it announced plans to merge with Windstream.  Reports from WHEC and WHAM-TV.  (6 minutes)

AT&T Sees Big Money Hooking Up More Devices to Wireless

Phillip Dampier October 11, 2011 AT&T, Consumer News, Wireless Broadband 1 Comment

AT&T believes it can make a killing getting consumers to hook up as many wireless devices as possible, preferably to AT&T’s network.

That’s the view of Glenn Lurie, who serves as AT&T’s hunter for new revenue opportunities.  Lurie believes that every device that can developed to work on a wireless network can obtain that connectivity through his company, for a price.

Lurie and other wireless industry executives have gathered to discuss where the wireless industry is headed, and the answer seems to be data, data, and even more data.

Everyday consumer products, from washers/dryers to pill bottles to pet collars are all possible candidates to get the wireless treatment.  Want to know when your dryer is done?  Why not have it send a text message.  Is it time to take your medication?  Let the bill bottle page you.  Your dog roaming the neighborhood?  Have a built-in GPS unit alert you to exactly where Fido is headed.

Lurie

“Everything that has a current running through it will be connected,” Lurie tells CNET. “They need to be smarter.”

Not every idea is all that futuristic.  Some high end refrigerators support Internet connections and even include a built in small screen television.  So-called smart-home products that work with home security systems, smart electrical meters and even smartphone apps already exist.  Dishwashers can be programmed to run at off-peak energy rates.  Lights can be turned on or off remotely, and so on.

But AT&T sees even more possibilities.  In-car wireless could deliver Wi-Fi and streamed media directly to car radios and televisions over AT&T’s wireless network.  Even parcel delivery could be smarter with tracked shipping and anticipated delivery times.

Lurie believes that AT&T can earn the most keeping things simple, which means getting devices connected easily without a lot of hassle or multiple bills.

AT&T always believed business applications would be the core driver in wireless data growth, but that assumption has now proven incorrect.  Consumers are driving wireless data growth with apps, multimedia, and a need to feel constantly connected.

Oceanic/Time Warner Cable Subscribers Finally Get TWCable TV for iPad

Phillip Dampier October 11, 2011 Consumer News, Online Video Comments Off on Oceanic/Time Warner Cable Subscribers Finally Get TWCable TV for iPad

Hawaiian customers of Oceanic Time Warner Cable can now obtain the cable company’s free viewing app for iPad — TWCable TV.

Although the cable operator has offered the free online viewing app for months, it has not worked in Hawaii until this week.

“We are tremendously excited about this app, which is the first of many that will allow our customers to harness the power of their tablet-type devices,” said Bob Barlow, president of Oceanic Time Warner Cable.

Time Warner customers can use the app only within range of their home wireless router connected to Time Warner’s Road Runner Internet service.  Restrictions imposed by the cable company and programmers mean customers cannot access the service from other broadband providers or outside of their own home.

Time Warner also requires TWCable TV app users to maintain a cable television subscription and register for access on the company’s website.

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