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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • Bob: I also got $1 increase for my 100/10 internet from Spectrum. A rep said it's for the speed increase that's coming in 2019. I complained that I was pro...
  • EJ: It makes sense to focus on wireless considering the government contract they have. The strange thing is they referenced fixed wireless in this article...
  • nick: Interesting how they conveniently leave out (Spectrum TV Choice) streaming service which is also $30/mo ($25/mo for the first 2 years)....
  • krichnercom: That's not the only way they are "fleecing the customers" if you leave them they will make it very difficult to return the equipment if your in a rura...
  • Mike: I have used Converter boxes since 2009 changeover. Yes I have gone through a few as some brands have heat issues, etc. but used boxes are found at Goo...
  • Dylan: They got to pay for that 5G somehow without demonstrating to Wallstreet that it will cost more than what they want it to cost. So you got to cut costs...
  • Aardvark: Is the loss of channels mostly in more rural areas? Anecdotally that would appear to be the case. Here in the NYC metro ...
  • Mick Allen: My first thought was that the folks who have lost reception should rescan their converter boxes. After giving it a little thought I decided to ask a ...
  • David: I'm in Temple City, CA (91780) & my rate went up $1 with my October statement. I only have their internet service (100 mbps). They never sent noti...
  • ADubb: I completely agree with the comment above. I go over my limit each month, have a few Nest cams and cloud back up devices on my home network. Something...
  • Paul Houle: I think AT&T is more interested in fixed wireless using low band spectrum in exurban areas. At my location Unlimitedville (AT&T) was able to ...
  • EJ: How about investing in some CAPEX. Identify and fix problem areas. O wait Spectrum don't need to do that. If I had to guess my bottom dollar I would b...

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