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Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Phillip Dampier May 20, 2010 Consumer News, PCL Cable, WOW! Comments Off on Severe Weather Knocks PCL Cable Offline in Parts of Northern Alabama

Severe thunderstorms have knocked out several utilities for residents in parts of Alabama tonight including PCL Cable, broadband, and telephone service.  A large number of PCL customers in Decatur and Athens have lost service tonight.

Customers trying to get answers from PCL Cable are getting the usual result when major service outages strike: endless busy signals.

PCL Cable was acquired by Knology Cable last November.  For the record, Knology was answering their customer support lines with no hold time this evening in Huntsville.

A power outage in northern Madison County caused by the thunderstorms moving through the area tonight knocked out power for 600 customers, but service has since been restored.

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  • Alan Rodin: I have contacted the Simmons Hanly Conroy law firm. They are one of the top class action law firm in the U.S. If you would like to join a class action...
  • Natasha Massey: This happened to us! I called to cancel our service because we’d be moving in one week to a new state. The rep we spoke to over the phone said we ...
  • Mike: Maybe your Line filters are bad. Any phone plugged into a jack will require line filter. Just a suggestion....
  • Vanessa Tomblin: Copper is so obsolete but you can’t explain to some ppl they need to complain to the fcc to get things done!...
  • Kay Tomblin: Exactly they have given stimulus money several times w The buying of frontier from Verizon and now grants which they if used on customers at all are ...
  • Bill Denham: Their service is a joke. It's out more then it's in. The price is not worth it. Total crap service....
  • Deborah: I bought my system once it was under Spectrum . I am pissed . I’m sure there will be a law suit . They can add me to there list . I chose though to g...
  • James R Curry: Steve Burke really creating some buzz for the service there, talking about "Shareholder value" by the third sentence. My hand involuntarily reached f...
  • Person: You don't need to use their equipment. Toss it in the closet and lock it away. That's what I do....
  • Ryan Faley: Pretty much...
  • shishir c babu: First of all there was no preparatory time given to the subscribers about the change.I came to know of it only in the first week of January!! Second t...
  • Alan Rodin: If there is a class action lawsuit over this count me in. I am very irate over having around $1000 of hardware go to waste. Why cant they recommend a ...

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