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Starry Brings $50 Fixed Wireless Internet to Boston, Washington, and Los Angeles

Residents of a handful of multi-dwelling apartments and condos in Boston, Washington, and Los Angeles will be able to kick the phone and cable company out of their units and switch to a fixed wireless provider offering 200 Mbps internet access for $50 a month.

Starry Wireless, from the man who brought you Aereo, the now defunct streaming service that used to offer local over the air stations but was sued out of existence, has spent more than a year testing its millimeter wave wireless technology in Cambridge, Mass. apartment buildings and is ready to expand.

A company promotional video explains Starry’s internet service. (1:53)

Starry is considered a startup, but is relying on budget-conscious pre-existing technology to deliver point-to-multipoint wireless internet service over a limited area. Using pre-standard 5G technology that relies on unlicensed millimeter wave spectrum, Starry’s service is provided from antennas mounted on multi-story buildings.

Because the technology isn’t revolutionary, Starry can utilize equipment already for sale in the marketplace. Some commercial fixed-wireless services already exist using a similar approach, and Google itself is developing a wireless gigabit internet service that is likely to eventually overtake its limited fiber rollouts.

Starry currently offers one plan – 200/200 Mbps with no data caps or contracts for $50 a month. The company claims it can deliver gigabit service using the same technology, but has chosen not to offer it at this time.

Reviews in the Boston area give the service high marks for performance, even in bad weather that was expected to create some problems for the line-of-sight technology. But the service also has its skeptics who believe the technology’s downsides limit its scale.

The biggest con to millimeter wave internet is that its range is extremely limited. Starry is only expected to serve multi-dwelling units in dense urban areas, where its mounted rooftop antennas can reach enough customers to cover the company’s costs. Neither Google or Starry have targeted their services to residential customers living in single home neighborhoods. Starry also must find receptive landlords willing to offer or lease space for its antenna equipment and tolerate mounted equipment, as needed.

Starry’s technology approach offers a concentrated signal with extensive bandwidth available to customers. Because its reach is so limited, each antenna will reach a smaller number of customers, making it unlikely the company will oversell its wireless capacity. Starry’s decision to not get into the gigabit business yet may be a way of ensuring it has enough capacity to deliver the speeds it advertises to customers before speeding things up.

Customers are strongly encouraged by the company to use its included Starry Station, a triangular Wi-Fi hub with a built-in Android-powered touchscreen controller to manage in-home Wi-Fi. This device normally retails for around $300, so bundling it with internet service makes it a good deal. But the device gets mixed reviews. Some criticized it as over-engineered and unstable. Many reviewers complained about poor Wi-Fi coverage and randomly dropped wireless signals. Others complained it tends to lock up, which may be the result of overheating. Many noticed the unit generates a lot of heat, presumably from its built-in power supply and Android touchscreen interface. It requires a noticeably loud built-in fan, which runs continuously, to manage cooling duty.

The Starry Station did not get great reviews for its performance or the amazing amount of heat it generates. (2 minutes)

Despite the expansion into Los Angeles and Washington, Starry can still be considered a beta level service and availability will remain spotty for some time. During 2018, Starry expects to begin limited service in: New York, Cleveland, Chicago, Houston, Dallas, Denver, Seattle, Detroit, Atlanta, Indianapolis, San Francisco, Philadelphia, Miami and Minneapolis.

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  • Lon F: Scammed by Live Wave, ordered 23 Feb 19... have nothing yet and after reading, I don't expect much....
  • Phillip Dampier: Do you have a link or any other information about this we can take a look at? This is news to us and I have not seen it referenced before....
  • Robert Norwood: Hello! You are not going to replace what you get from cable with an antenna end of story. There is only one way to decrease your cable bill and get mo...
  • Bonnie Berry: Ordered in January still waiting...
  • Patrick Tasner: HughesNet will be offering both a 20 and 100 GB plan to NY Broadband residents. The NY customers will be the only ones in the US that have a 100 GB pl...
  • Paul Houle: Jim, I would love to be proven wrong but I am skeptical about LEO satellite service. There are a number of reasons why the math doesn't add up. Fir...
  • Kim: I am having this exact same problem. Our internet usage doubled in one month... not slowly grew... doubled! I have been fighting them about this fo...
  • Kenneth Thomas: My home is surrounded by trees, so even satellite signal did not get through. What a.antenna can you use...
  • Willem G Gentry: What did you exchange it for? I want to drop Spectrum, too. We generally used movie channels--HBO, MAX, EPIX not big sports people...
  • psychic99: I can confirm the one competitor pricing of 400/20 for 2 years, $45, $50 install fee. In Verizon FiOS area Amherst, NY. I currently pay $39.99 ($42....
  • Louis DiMeglio: LiveWire is the worst of them. Doesn't even function as a basic antenna....
  • Laura: Thank you for taking time to inform us so throughly! What about LiveWire?...

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