Oceanic Time Warner Cable is now providing free Wi-Fi access for Standard Internet (or above) broadband customers on the island of Oahu.
“Increasingly, our Hawaii customers want to take their high-speed Internet with them out of the home and on-the-go,” said Oceanic president Bob Barlow. “The TWC Wi-Fi network we’re building for Hawaii will allow our customers to greatly maximize their TWC Internet subscription – at no additional charge.”
The company has launched the service on the island with more than 400 Ruckus Wireless-branded hotspots in areas like Sunset Beach, Stan Sheriff, and the Kailua District Park. The hotspots can be identified by their network name: TWCWiFi. Customers can get access by logging in with their Oceanic/Time Warner Cable MyServices account name and password. Guest users can buy a “pay as you go” TWC Access Pass starting at $2.95 an hour.
TWC’s Wi-Fi network is now focused on Honolulu, but customers in most major communities on the island will also find limited service.
Time Warner is gradually expanding its Wi-Fi services in high traffic areas and where it faces competition from Google Fiber. TWC Wi-Fi is available from 1,000 access points in Manhattan and more than 12,000 hotspots in Los Angeles. Wi-Fi service was also introduced in downtown Charlotte, N.C., Kansas City and Austin.
Comcast, Cox, Cablevision, and Bright House broadband customers will also be able to use the new hotspots through the Cable Wi-Fi Alliance.
Spending money to earn more money is a fiscally sound principle of doing business, but short term investors often decry increased spending as harmful to the value of a company’s stock and dividend payout. That is why Hawaiian Telcom (HawTel) earns mixed reviews from Wall Street about the company’s aggressive infrastructure improvement project, a fiber to the neighborhood network that intends to bring television, phone, and faster broadband service to an increasing number of Hawaiians.
HawTel’s stock price has bounced up, down, up, and then down again as investors digest the company’s ongoing effort to reinvent itself as a 21st century telecom company.
The Old HawTel
HawTel’s fiber buildout began on the island of Oahu in 2011, eventually passing 27,400 homes on the island. At the end of 2011, 1,600 (6%) of those homes signed up for the service. That’s an acceptable number, especially for a service barely promoted. HawTel does not mention the television service on its primary website, and approaches potential customers one-on-one with in-person and targeted mail marketing.
At the end of the second quarter or 2012, HawTel TV had 6,400 subscribers. The company hopes to have an additional 50,000 homes enabled for its TV service by the end of 2012, with the goal of enabling 240,000 households across Hawaii over the next five years. HawTel hopes to eventually capture 30% of the Hawaiian market.
HawTel’s principal competitor is Oceanic Time Warner Cable, which provides traditional cable service across the Hawaiian Islands. HawTel had been at a substantial disadvantage competing with Time Warner’s television package and faster broadband service. But the fiber upgrades are allowing at least some customers to purchase speeds up to 50/10Mbps, slightly faster than what the cable operator offers.
Time Warner has taken note of the phone company’s re-emergence as a strong competitor, targeting Oahu with special promotional offers that lock customers in place with triple play discounts designed to make it inconvenient to switch providers.
The New HawTel
Unfortunately for HawTel, fiber upgrades do not come cheap, and the company’s earnings have taken a hit.
Capital expenditures totaled $41.2 million for the six-months ended June 30, 2012, up from $35.4 million for the six-month period a year ago due primarily to investments in broadband network infrastructure and expansion of video enabled households.
Hawaiian Telcom reported an 18 percent decline in second quarter earnings, which it blamed primarily on broadband network expansion.
The company also announced it lost another 6% of traditional landline customers during the second quarter, but that was offset by expansion in its broadband and television service. For HawTel, the solution to ending landline losses is to upgrade their network to compete with the types of communications services consumers are interested in buying today.
But those plans can and do conflict with at least some stock traders who are interested primarily in short term financial results. Spending can cut into profits, so some analysts downgrade stocks of companies spending the most, even if only to compete more effectively down the road.
So far, HawTel executives have not been discouraged carrying their network expansion plans forward. In July, Hawaiian Telcom announced it would acquire Wavecom Solutions Corporation’s local exchange carrier business in a stock purchase transaction valued at $13 million.
Wavecom’s undersea fiber network
The acquisition would give Hawaiian Telcom access to Wavecom’s fiber optic network connecting the main Hawaiian islands. Wavecom, formerly known as Pacific Lightnet, Inc., serves more than 1,700 customers across Hawaii.
In an application with the Federal Communications Commission, HawTel officials said access to Wavecom’s 400-mile undersea telecommunications cable network will permit the company to expand and enhance its broadband and television services beyond Oahu to other Hawaiian islands, and help position the company to effectively compete with Time Warner.
[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Hawaiian Telcom TV Tour.flv[/flv]
Watch a HawTel-produced video tour of the company’s new TV service. (4 minutes)
Oceanic Cable, a division of Time Warner Cable, will soon be devoting some prime channel real estate to former Republican governor Linda Lingle. Lingle is getting her own cable channel that will feature nothing but on-demand programming produced by the Senate candidate’s campaign.
While neither the campaign or Oceanic Cable will currently disclose how much Lingle is spending to rent the channel space, Oceanic viewers will have yet one more channel on their cable lineup they did not ask for or necessarily want.
The new Lingle Channel has been granted a prominent position on the cable company’s digital lineup on channel 110, right between Fox News Channel and Headline News.
The other candidates in the election admit they can’t afford to launch their own 24-hour cable channel or prefer to take issues direct to voters and not “filter them” through a carefully coordinated cable message produced by the campaign.
Lingle has raised $3.1 million for her campaign. She leads over John Carroll who has $23,000 on hand; Rep. Mazie Hirono, $2.3 million; and Ed Case, $615,000.
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Oceanic Time Warner Cable is now providing free Wi-Fi access for Standard Internet (or above) broadband customers on the island of Oahu.
