Charter Communications this week reduced prices on multi-line unlimited data plans.

A customer with one line of unlimited data service will continue to pay $45 a month for the plan, but each additional line of unlimited data will now cost $29.99 a month — a $15 reduction from Spectrum’s old pricing.

Xfinity Mobile, Comcast’s similar wireless service, already cut multi-line unlimited pricing to $30 a month back in April 2021.

Rutledge

Charter CEO Thomas Rutledge told investors last spring that he wanted to drive customer growth in Charter’s mobile phone offering by slashing mobile service pricing.

“Our goal is to do the same with mobile in our service area as we did with wireline voice, where we made Charter the predominant wireline phone carrier by reducing consumer telephone bills by over 70%, meaning Charter can grow for a long time because we remain under-penetrated and our growth will reduce customer costs,” Rutledge said.

For several years, Charter charged most bundled customers $10 a month for a flat-rate, unlimited long distance home phone line. The company raised prices $3 a month for landline service earlier this year, but claims it still delivers significant savings over traditional landline service.

Both Charter and Xfinity Mobile operate their wireless mobile services using a combination of Wi-Fi calling and roaming on Verizon’s 4G and 5G networks. Customers must agree to bundle home broadband service to get the lowest mobile pricing. If a customer drops internet service, mobile pricing increases $20/mo per line.

Charter’s new pricing undercuts T-Mobile, AT&T, and Verizon:

Service pricing for two-line unlimited data plans

• Spectrum Mobile: $75/mo
• T-Mobile: $105/mo
• AT&T: $125/mo
• Verizon: $130/mo

A public-private partnership between the city of San Jose, Helium, and the California Emerging Technology Fund will install 20 Helium-compatible IoT Hotspots that will deliver limited internet connectivity, mine cryptocurrency, and convert the proceeds into prepaid debit cards for low-income residents to subsidize the cost of home internet service.

The program, currently in a six-month trial, is expected to return enough cryptocurrency proceeds to provide a $120 one-time debit card to each of over 1,300 low income residents in the city.

San Jose Mayor Sam Liccardo said the program was “one of many innovative public-private partnership models that we’re advancing to bridge the digital divide for residents.”

Unlike traditional Wi-Fi hotspots that provide wireless internet connectivity, the Helium Hotspot uses a “Long-Fi” radio signal and routes packets from low-power devices in an area that use LoRaWAN and have been deployed to the Helium Network. Typically these are devices such as GPS trackers, environmental sensors, weather meters, etc., that only need to transmit and share small bits of information. The Hotspot uses an existing internet connection (via Wi-Fi or Ethernet) to deliver the data packets sent by devices. It does not replace internet or cellular service for regular devices like computers and smartphones.

Unlike traditional cryptocurrency mining computers, Helium’s hotspots do not consume large amounts of electricity. Each hotspot on the network uses approximately 5 watts and transmits and receives an average of less than two megabytes of data per month. The city of San Jose expects to utilize the network for certain city “Internet of Things” low data traffic applications such as air quality monitoring, fire detection, water leakage, and climate-related data.

There are tens of thousands of consumers who also own and deploy Helium-compatible hotspots to mine cryptocurrency as part of a passive income strategy.

Although San Jose’s partnership with Helium will not directly provide internet service, the proceeds earned from mining cryptocurrency will help reduce the cost of internet service for some city residents. Helium has a network of approximately 200,000 active hotspots supporting a myriad of IoT applications, from agricultural monitoring, weather and buoy data, and even one application that returns information about the amount of dryer lint accumulating in an apartment complex’s laundry room.

T-Mobile is widening its wireless home broadband pilot program to cover more than 20 million additional underserved and unserved households in 130 communities in parts of nine states.

“Home broadband has been broken for far too long, especially for those in rural areas, and it’s time that cable and telco ISPs have some competition,” said Dow Draper, T-Mobile executive vice president of Emerging Products. “We’ve already brought T-Mobile Home Internet access to millions of customers who have been underserved by the competition. But we’re just getting started. As we’ve seen in our first few months together with Sprint, our combined network will continue to unlock benefits for our customers, laying the groundwork to bring 5G to Home Internet soon.”

T-Mobile Home Internet customers currently pay $50 a month for unlimited wireless internet for their home or business, using T-Mobile’s existing 4G LTE network. To prevent cell tower saturation, T-Mobile is making the service available on a first-come, first-served basis, where coverage is eligible, based on equipment inventory and local network capacity. T-Mobile is also protecting its high-value mobile customer base by prioritizing mobile network traffic, so speeds may slow for home internet customers during times of peak cell tower usage.

The company adds that its 4G service will soon be joined by a 5G home internet service, which should increase speeds and capacity. The company claims:

• The service is self-installed, so no installation visits or charges.
• Taxes and fees included.
• No annual service contracts.
• No “introductory” price offers.
• No hardware rental or sign-up fees.
• No data caps, but network prioritization may affect speed during peak usage periods, and video streaming resolution may be limited based on available speed in your location.

Other Details:

• Pricing: $50/month with AutoPay (price includes sales tax and regulatory fees “for qualifying accounts” whatever that means, and if you don’t AutoPay, the price is $5 higher.)
• Credit approval required.
• T-Mobile will supply an LTE Wi-Fi Gateway with the service, for in-home use only at the address on the account. The gateway must be returned if you cancel service or pay $207.

List of New Cities & Towns:

Michigan

• Adrian
• Alma
• Alpena
• Ann Arbor
• Battle Creek
• Bay City
• Big Rapids
• Cadillac
• Coldwater
• Detroit-Warren-Dearborn
• Flint
• Grand Rapids-Kentwood
• Hillsdale
• Holland
• Jackson
• Kalamazoo-Portage
• Lansing-East Lansing
• Ludington
• Midland
• Monroe
• Mount Pleasant
• Muskegon
• Niles
• Saginaw
• Sault Ste. Marie
• South Bend-Mishawaka
• Sturgis
• Traverse City

Minnesota

• Albert Lea
• Alexandria
• Austin
• Bemidji
• Brainerd
• Duluth
• Fairmont
• Faribault-Northfield
• Fergus Falls
• Grand Rapids
• Hutchinson
• Mankato
• Marshall
• Minneapolis-St. Paul-Bloomington
• New Ulm
• Owatonna
• Red Wing
• Rochester
• St. Cloud
• Willmar
• Winona
• Worthington

New York

• Binghamton
• Corning

North Dakota

• Bismarck
• Dickinson
• Jamestown
• Minot
• Williston
• Fargo
• Grand Forks
• Wahpeton

Ohio

• Akron
• Ashland
• Ashtabula
• Bucyrus-Galion
• Cambridge
• Canton-Massillon
• Cleveland-Elyria
• Coshocton
• Defiance
• Findlay
• Fremont
• Lima
• Mansfield
• Marion
• New Philadelphia-Dover
• Norwalk
• Salem
• Sandusky
• Tiffin
• Toledo
• Wooster
• Youngstown-Warren-Boardman

Pennsylvania

• Altoona
• Bloomsburg-Berwick
• Chambersburg-Waynesboro
• DuBois
• East Stroudsburg
• Erie
• Gettysburg
• Harrisburg-Carlisle
• Huntingdon
• Indiana
• Johnstown
• Lancaster
• Lebanon
• Lewisburg
• Lewistown
• Lock Haven
• Meadville
• New Castle
• Oil City
• Pittsburgh
• Pottsville
• Reading
• Sayre
• Scranton–Wilkes-Barre
• Selinsgrove
• Somerset
• St. Marys
• State College
• Sunbury
• Williamsport
• York-Hanover
• Allentown-Bethlehem-Easton

South Dakota

• Aberdeen
• Brookings
• Huron
• Mitchell
• Pierre
• Rapid City
• Sioux Falls
• Watertown
• Yankton

West Virginia

• Clarksburg
• Cumberland
• Elkins
• Morgantown
• Weirton-Steubenville
• Wheeling

Wisconsin

• Eau Claire
• La Crosse-Onalaska
• Menomonie
• Wisconsin Rapids-Marshfield

T-Mobile Home Internet: This company supplied video explains how the service works. (1:15)

Cox was planning to get into the wireless business back in 2010 until T-Mobile started slashing prices after a failed merger with AT&T a year later. Cox canceled its mobile ambitions in 2012. Now they are interested once again.

Cox Communications is in advanced stages of launching a new mobile service for customers that subscribe to at least one Cox cable service, according to sources speaking to multiple media outlets.

“We believe the market is becoming more attractive for us to enter the wireless space and we are exploring it more aggressively now, but have not announced any specific plans,” company spokesperson Todd Smith wrote in response to questions from Light Reading. “We have not entered into any MVNO agreements yet.”

Stop the Cap! has learned Cox has spoken to at least two major wireless carriers about signing an agreement that would allow customers to roam on a carrier’s pre-existing wireless network. AT&T is reportedly aggressively pursuing Cox and other cable operators to resell access to its network, after watching Charter’s Spectrum Mobile and Comcast’s Xfinity Mobile partner with Verizon Wireless.

A source tells us Cox would offer pricing and packages comparable to what Charter and Comcast offer customers — at least two plans, one flat rate unlimited, selling for around $45 a month, and a second “By the Gig” plan that would include 1 GB of data, unlimited voice and texting for between $14-16. Customers would be billed an additional $14-16 for each additional gigabyte consumed during the month.

Cox will market its wireless service to current customers that subscribe to at least one Cox product. If a customer switches to a competitor, Cox would charge an additional non-customer wireless fee, likely $20 a month.

If Cox closely follows Comcast and Charter, it will debut with a very limited selection of premium devices available for purchase or 0% financing, with Bring Your Own Device plans likely to follow. Devices will be programmed to favor cable industry or home Wi-Fi where available and automatically switch to 4G LTE service from an unspecified carrier once traveling outside of a Wi-Fi signal area. A soft cap of around 20 GB of usage per month will also likely be attached to the unlimited plan, with speed throttling applied once customers exceed that amount.

Cox had aborted attempts to enter the wireless business earlier. In 2012, Cox was months away from launching wireless service over its own 3G CDMA network over favorable 700 MHz spectrum it acquired earlier. It suddenly dropped the effort after AT&T failed to acquire T-Mobile in 2011 and T-Mobile began cutting prices to shake up the wireless industry.

Cable operators have attempted to keep wireless costs as low as possible, combining the use of cable companies’ pre-existing Wi-Fi hotspot networks with agreements with third party wireless carriers to handle data traffic and calls. Cable operators have so far chosen not to construct their own wireless mobile networks, although there are indications Charter will probably be the first to build some of its own wireless capacity using 3.5 GHz CBRS spectrum, which will likely work better outdoors than indoors. The more traffic wireless companies can offload to their own networks, the lower their costs.

Cox would likely launch its mobile offering by the fourth quarter of this year, in time for the holiday season.

Canadians are opening cell phone bills that have skyrocketed as a result of usage from work-at-home initiatives to stop the spread of COVID-19, a health crisis that is also fattening profits at some of the country’s biggest mobile operators.

Rosette Okala of Pickering, a suburb of Toronto, was stunned to receive her Rogers Mobile bill this month for $540, up from the usual $160 she is used to paying.

“I almost dropped,” Okala told CBC News. She is a pharmaceutical employee whose job requires being online. Her 12-year-old son has been online more too, doing schoolwork.

The part of Pickering where Okala lives does not have wired internet service available, so she relies on internet service from her mobile provider, like hundreds of thousands of other Canadians do. Pickering is hardly a tiny town either. With a population of 92,000, the city is immediately east of Toronto in the Durham Region. Despite that, there are sections of the city still waiting to get wired internet service.

Using the internet in areas considered to be “rural Canada” by providers is not cheap. Rogers offers customers a $145/mo wireless internet plan that includes 100 GB of usage. Customers that exceed that do so at their peril, facing overlimit fees of $5/GB.

“This is just a slap in our face,” said Okala. “We [rural customers] pay huge bills just to be able to do something basic that most people take for granted.”

Okala hoped her employer would help cover her phone bill. Rogers has been reluctant to help, despite a showy ad campaign from the cable and wireless giant promising customers “we are in this together and are here to help.” When it comes to billing matters, talk is cheap and help is hard to find.

Pickering, Ont.

Okala said she spent hours on the phone with a Rogers representative trying to negotiate a lower bill. Rogers eventually offered a paltry $30 credit and a payment plan to pay off her balance. A second attempt resulted in an improved offer of $100 credit, an upgrade to a different service plan, and 50% off monthly service fees for 24 months. But Rogers still wanted to be paid at least $440, at least until the CBC pointed out it would share Okala’s story with the rest of Canada for free. Rogers suddenly offered to take another $230 off Okala’s March bill and give her the mobile hotspot hub she was leasing for free.

John Burbidge, a University of Waterloo economics professor in North Dumfries living in a town of 10,000 near Cambridge, Ont., got schooled in the mobile broadband business by Bell Mobility, which sent him a bill for $650, including nearly $400 in usage charges. Burbidge was confused by an email from Bell, Canada’s largest phone company, which claimed it was waiving overlimit usage fees for customers during the pandemic. He missed the fine print advising that fee waiver only applied to Bell’s DSL and fiber wired customers, not wireless data plans. Burbidge argued it was unfair to exempt some customers from usage fees, while continuing to charge them to others.

“If rural Canadians are expected to work and do school work from home, decent and reasonably priced access to the internet is a basic right. Bell should not be allowed to gouge rural customers,” Burbidge told Canada’s public broadcaster.

Bell told the CBC the company was offering customers an extra 10 GB on customer data allowances and a $10 credit off the cost of using a mobile hotspot connected to Bell’s mobile network. As a courtesy, Bell agreed to credit Burbidge’s account $350 for March and take 60% off overlimit fees in April, but he is on his own after that. Burbidge’s current plan charges $180 a month for up to 100 GB a month, with a $5/GB overlimit fee.

“It’s really sad to hear,” Laura Tribe, executive director of consumer group OpenMedia told the CBC. “Data caps are definitely unnecessary. We see them as a punitive mechanism to make sure that people suppress the amount of data that they use and overpay when they go over what they want.”

The Canadian Wireless Telecommunications Association (CWTA), an industry lobbying group representing the country’s wireless companies, claims data caps are necessary to prevent overwhelming Canada’s wireless networks, which could make calling 911 impossible. But voice calls can travel over different spectrum than data traffic, and no wireless company or the CWTA would admit if their networks were close to being overhwhelmed by traffic as a result of millions of Canadians working from home.

Tribe says the traffic spikes that have come from the coronavirus crisis prove her point. Even with data usage at all-time highs, no provider is claiming their network is close to capacity. That should call into question whether there is any need at all for mobile data caps.

“They’re a way to increase profits and suppress the usage of the networks,” said Tribe.