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Former Cablevision COO Hits Pay Powerball as New CEO of Charter: $90+ Million Salary

Phillip Dampier January 5, 2012 Charter Spectrum, Consumer News Comments Off on Former Cablevision COO Hits Pay Powerball as New CEO of Charter: $90+ Million Salary

Payday for Rutledge

Cablevision’s former chief operating officer Tom Rutledge has hit executive pay Powerball, scoring a compensation package worth more than $90 million dollars as the incoming CEO of formerly-bankrupt Charter Communications.

Documents filed with the Securities and Exchange Commission reveal why Rutledge abruptly resigned from his position at Cablevision on Dec. 15.  Just four days later, Charter announced Rutledge would become its new CEO this February, replacing Mike Lovett who earlier announced his departure plans.

Rutledge will be extremely well compensated in his new position, scoring $8,000 a week in walk-around money until February when the executive suite opens up.  After that, his base salary will amount to $2 million annually, with yearly increases possible.  But the real money will come from Rutledge’s bonus and incentives package.  In addition to an annual bonus worth up to $3.5 million annually, Rutledge will also get more than one million shares of Charter stock, worth more than $70 million at present.  If Rutledge focuses on boosting that stock price, he could earn considerably more.

That’s a remarkable pay package for a cable company that declared bankruptcy just two years ago.  It’s also a lot more money for Rutledge, who collected just over $28 million at his old job at Cablevision.

In 2010, soon-to-be-former Charter CEO Mike Lovett earned just under $11 million in total compensation.

Argentina Slams the Door on Skyrocketing Cable Rates: Basic Cable Prices Fixed At $27/Month

Phillip Dampier January 5, 2012 Competition, Data Caps, Public Policy & Gov't Comments Off on Argentina Slams the Door on Skyrocketing Cable Rates: Basic Cable Prices Fixed At $27/Month

Argentine President Cristina Fernández de Kirchner

The Argentine government has a solution to stop the skyrocketing of cable television rates in the country: it regulates them.  Now the country’s Secretary of Commerce Guillermo Moreno has ordered Cablevision SA, one of the country’s largest media companies, to freeze basic cable rates at 116 Argentine pesos ($27US) for 2012.

The cable company won a 7 pesos rate hike last September, but there were indications further rate hikes were forthcoming.  Argentine President Cristina Kirchner has engaged in a long-running feud with several large Argentine conglomerates over what she feels is their abuse of market power.

Kirchner has specifically targeted super-sized Grupo Clarín, Cablevision’s parent company, for its relentless rate hikes.  The conglomerate now earns close to two-thirds of its revenue from selling cable TV and broadband Internet.

Kirchner considers corporate monopoly control of broadband to be especially dangerous for the Argentine economy, and her administration is seeking to force Grupo Clarín to divest itself of its broadband business with the passage of several media laws.

Cablevision defends its rate increases, noting Argentina’s inflation rate is currently as high as 25%.  But government officials have the power to suspend or rollback rate increases it determines are unfair or come as a result of Cablevision’s market power.

The $27 a month Cablevision subscribers currently pay for basic cable buys a comparably-sized cable package that North Americans pay more than double that amount to receive:

Channel Network
2 A24
3 26 Noticias
4 Crónica TV
5 C5N
6 Encuentro
7 Somos La Plata
8 Canal 9
9 América
10 Telefe
11 TN – Todo Noticias
12 El Trece
13 Metro
14 Magazine
15 Canal 7
16 ESPN+
17 TyC Sports
18 Fox Sports
19 ESPN
20 El Garage
21 Disney Channel
22 Nickelodeon
23 Cartoon Network
24 Disney XD
25 Discovery Kids
26 Boomerang
27 Disney Junior
28 Cinemax
29 Studio Universal
30 Volver
31 Space
32 Cinecanal
33 TNT
34 I.Sat
35 The Film Zone
36 FOX
37 Sony
38 Warner Channel
39 Universal Channel
40 AXN
41 FX
42 A&E
43 Europa, Europa
44 Liv
45 TCM
46 MGM
47 Infinito
48 Sony Spin
49 Utilísima
50 elgourmet.com Sur
51 Glitz
52 Cosmopolitan TV
53 E! Entertainment
54 Canal Rural
55 National Geographic
56 Discovery Channel
57 Animal Planet
58 Discovery Home & Health
59 The History Channel
61 TruTV
66 Canal (á)
67 Film&Arts
68 CNN en español
69 MTV Sur
70 Quiero música en mi idioma
71 MuchMusic
72 VH1 Sur
73 CM El canal de la música
74 RAItalia
75 TVE
76 Galicia TV
77 El Canal de las Estrellas
78 EWTN
79 Argentinisima Satelital

 

‘HBO/Max Go’ Online Video is Here for Some Time Warner Cable Customers

Phillip Dampier January 5, 2012 Consumer News, Online Video Comments Off on ‘HBO/Max Go’ Online Video is Here for Some Time Warner Cable Customers

HBO's Go service streams HBO movies, specials, and series to "authenticated" HBO subscribers

Time Warner Cable began testing its HBO and Cinemax Go “TV Everywhere” online video services Wednesday, starting with a private beta test for their super-premium Signature Home customers who pay $199+ for cable, broadband, and phone service.

Signature Home customers signed up for HBO and/or Cinemax will receive e-mail from the company that includes login instructions for the authenticated video service, which will be included in the cost for both premium channels.  Customers must subscribe to one or both premium channels for access.  Time Warner Cable’s Jeff Simmermon says other Time Warner Cable premium channel subscribers will get access as soon as next week.

For now, Time Warner’s implementation of the online video services will support Mac and PC computers.  Tablet and smartphone owners will have to wait for respective apps coming at a later date.

The cable company’s gradual rollout of the streaming video service is designed to prevent subscribers from overloading the company’s servers, which happened with the introduction of its iPad online viewing app.

“Rather than spend time aggregating a large list of volunteers across our footprint, vetting them against various eligibility requirements, and making sure that each of our markets is equally represented to arrive at a final approved master list, we’re going with all SignatureHome customers,” Simmermon said. “This will allow us to take a representative sampling from across all markets — which have varied tech infrastructures — without overloading our systems.”

Time Warner is one of the last major cable operators to unveil the premium movie channel streaming service.

More than 1,400 movies, specials and series are available for streaming from HBO Go.  Cinemax’s counterpart is more limited — just over 400 movies and soft core adult entertainment from its Max After Dark series.

Comcast’s Roach Motel: Illinois Family Infested By Bugs Reportedly Inside Set-Top Box

Phillip Dampier January 4, 2012 Comcast/Xfinity, Consumer News Comments Off on Comcast’s Roach Motel: Illinois Family Infested By Bugs Reportedly Inside Set-Top Box

An Illinois family’s home is now infested by roaches, and the Aurora resident is blaming Comcast’s reportedly bug-infested set top box for the problem. Read up about these pest facts that are not commonly know so you’ll know how to deal with them.

Antonio Muñoz recently signed up for Comcast cable service, but tells the Beacon News cockroaches began crawling out of the refurbished cable box installed in his parents’ room.

In addition to the roaches he has collected in a plastic bag to show the cable operator, the Muñoz family has now seen several of the bugs running loose around the home.

Muñoz is upset with the cable company for dragging their feet on replacing the infested equipment.  He’s since sealed the box in question and dropped it off at Comcast’s local cable store.  But the cable company refused to exchange it with a new box until a technician could be sent to the Muñoz home.

“Given the rigorous quality control processes we have in place, it’s difficult to say exactly what happened,” a Comcast representative said. “As our goal is to do right by our customers, our immediate focus is to resolve the issue to Mr. Muñoz’s satisfaction.”

It’s not the first time Comcast has faced allegations of roach-infested equipment, prompting more rigorous and Detailed pest removal inspections to ensure customer safety and hygiene.

More than a dozen current and former employees of a Comcast facility on Chicago’s South Side are part of a federal class-action lawsuit filed last month alleging racial discrimination and a hostile, bug-infested work environment.

The suit claims Comcast management ordered technicians to install equipment in customer homes regardless if it was defective or infested by vermin.

The plaintiffs claim Comcast facilities are plagued not only with roaches but also rats.  Some supervisors are accused of telling some Comcast workers that equipment given to African American employees would be stolen, and there was little reason to provide those installers with a complete set of installer tools.

Most cable equipment is recycled and re-used as customers turn in equipment.  Cable operators routinely refurbish and test equipment before it is put back into service.  But cable equipment can offer an inviting home for invading insects or small rodents.  Customers receiving obviously used equipment should inspect it carefully for plant debris, dead insects, or points of potential entry for unwelcome visitors before allowing the installer to leave.

The Muñoz family has since received a new box, but no word if the special visitors that arrived in the original equipment have been effectively evicted.

Rural Broadband Stimulus Under Fire, But Is It All Really an AT&T-Sponsored Smoke Screen?

One of the things we have tried to teach readers over the last few years is how important it is to follow the money trail when encountering a group, politician, or researcher counter-intuitively arguing “up is down” or “right is left.”  So when a business columnist in the Press of Atlantic City slammed rural broadband as a service provided “to a group of people who mostly don’t want it,” we started digging:

The FCC claims this effort will give 7 million rural people reliable access to high-speed Internet connections. So the hundreds of millions of urban and suburban Americans who wish their Internet was faster and more reliable will pay for 2 percent of us to get just that.

Or maybe we’ll be paying for redundant, overpriced telecom work by companies that donate to rural politicians.

Federal stimulus spending in response to the recession already included $7.2 billion for this same purpose. An analysis by Navigant Economics of three big projects under that Broadband Initiatives Program found:

Even “areas in which very high proportions of households were already served by multiple existing broadband providers” were eligible for subsidized broadband work.

The author’s suspicion that money was involved in all this was correct, but he completely missed who was boarding the money train.

Navigant Economics, the “research group” that produced the inflammatory report slamming rural broadband funding, happens to count AT&T as one of its important clients.

The group, a subsidiary of Navigant Consulting, provides economic and financial analysis of legal and business issues to law firms, corporations and government agencies.

In fact, Navigant pitches its services to a range of corporate clients:

Navigant Economics provides economic analysis in litigation and regulatory proceedings involving competition issues. Our experts have provided testimony in proceedings before District Courts, the Department of Justice, the Federal Trade Commission, the Federal Communications Commission, the Federal Energy Regulatory Commission, and numerous state Public Utilities Commissions.

We provide economic analysis and testimony in connection with mergers and acquisitions and antitrust claims of:

  • Anticompetitive horizontal agreements (price fixing, bid rigging, potential anticompetitive effects of joint ventures)
  • Unilateral conduct (predatory pricing, refusals to deal, monopolization via patent fraud)
  • Vertical restraints (exclusive dealing, requirement contracting, tying and bundling)

We also offer economic analysis and testimony on issues of price and rate of return regulation, mandatory access, quality of service, and benefit-cost analysis, with especial expertise in regulatory proceedings involving communications and the Internet (software and hardware sectors, network unbundling and “net neutrality” issues affecting telecom and cable firms, retransmission consent and other content-related issues, and the range of wireless spectrum issues) and all types of energy markets.

Phillip "Making Sense, Not Dollars" Dampier

The result is what critics refer to as “dollar a holler research” — bought-and-paid-for-results that coincidentally fit the framework of a client’s public policy agenda.  In this case, AT&T (among other phone companies) has fretted about broadband stimulus funding ever since the Obama Administration made it clear the industry would not collectively control the program or reward themselves at taxpayer expense.  In addition to criticizing the decision-making process, phone and cable companies have objected to numerous applicants who applied for grants to build networks serving communities those companies have ignored or under-served for years.

To say AT&T has no vested interest in the outcome of rural broadband would be the first major understatement of 2012.

Martyn Roetter with MFR Consulting said Navigant was giving a bad name to researchers.

“Navigant Economics as well as other economists in academia and the consulting profession seem increasingly prepared to support arguments in favor of their clients’ desires and goals regardless of whether they are reasonable or preposterous,” Roetter wrote. “Unfortunately this behavior tends to blur the distinction between (a) respectable advocacy with findings based on evidence and rational arguments and (b) indefensible nonsense, discrediting both academics and consultants.”

Navigant spent much of 2011 trying to convince regulators and the public that T-Mobile actually doesn’t compete with AT&T, so there should be no problem letting the two companies merge.  Readers win no prizes guessing who paid for that stunner of a conclusion.  Thankfully, the Department of Justice quickly dismissed that notion as a whole lot of hooey.

Navigant’s second ludicrous conclusion is that there is no rural broadband availability problem.  Navigant has a love affair with slow speed, spotty DSL (sold by AT&T) and heavily-capped 3G wireless (also sold by AT&T) as the Frankincense and Myrrh of rural Internet life.  With those, you don’t need any broadband expansion (particularly from a third party interloper).

“The notion that a nominal maximum speed in a shared radio access network is comparable to a nominal maximum speed of a fixed broadband line to a location is a striking example of ignorance, wilful or otherwise, of the very different operating characteristics and capabilities of these two transmission media,” Roetter soberly observed.

But he knows better.

Roetter

Kevin Post, columnist for the Press of Atlantic City, bought Navigant’s conclusions hook, line, and sinker and repeated them in the press.  In fact, he upped the ante parroting the time-honored provider argument that rural America doesn’t need 21st century broadband because, well, they just don’t want it:

This costly effort is aimed at bringing broadband to a group of people who mostly don’t want it, according to a 2010 Pew Internet survey.

Half of Americans who don’t use the Internet told Pew that the main reason is they don’t find it relevant to their lives.

Only one in 10 nonusers said they would be interested in starting to use the Internet sometime in the future.

Actually, the Pew Internet survey came well before Navigant’s outlandish conclusions, and didn’t directly address the rural broadband availability problem.  Instead, Pew was looking at broadband adoption rates, primarily in places that already have one or more broadband providers.  Pew found what providers have already realized themselves: broadband growth and adoption is slowing; everyone who wants the service in urban America already has it or wants it.  Those that don’t are typically older and lack computers or are too poor to afford the asking price.

Post’s suggestion that a Pew Study concluded rural America does not want broadband service is an exercise in fixing the facts.

That’s the magic of the Dollar-a-Holler Echo Machine.  Big telecom companies hire public policy consultants and researchers to find their way to “scientific” evidence proving their corporate agenda, and then feeds the “facts” and “research” to receptive reporters, astroturf “consumer groups,” and politicians to bolster their case.  It’s not AT&T suggesting there is no rural broadband problem — it’s Navigant Economics.

As Roetter writes, “A basic knowledge of wireless markets exposes the […] indefensible nature of the positions outlined above. A policy based on ‘tell me what you want to hear, pay me, and I will reproduce it all regardless of its merits’ is a disservice to professionals who try to remain objective and independent, i.e. professional.”

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