Home » Broadband Speed »Charter Spectrum »Consumer News »Public Policy & Gov't » Currently Reading:

Spectrum Raising Price & Speed Of Legacy ‘Everyday Low Price’ Internet

Phillip Dampier September 26, 2019 Broadband Speed, Charter Spectrum, Consumer News, Public Policy & Gov't 12 Comments

Time Warner Cable used to sell $14.99/mo slow speed internet. Spectrum agreed to grandfather the program for existing enrolled customers.

Charter Spectrum is raising both the speed and price of its legacy Everyday Low Price Internet package (ELP), formerly sold by Time Warner Cable.

Customers grandfathered on an existing Time Warner Cable ELP plan will see the following changes, reported by several of our readers, likely already in effect in some areas:

  • NY/NJ Customers: Speeds increased from 3/1 Mbps to 20/2 Mbps. Price increasing from $14.99/mo to $19.99/mo.
  • Other States: Speed increase to 20/2 Mbps. Customers will be notified of a $3 rate hike, bringing the new price to $27.99/mo.

A modem rental fee may also apply in most states, unless you use your own cable modem. Outside of New York and New Jersey, most legacy ELP customers have already experienced several gradual rate increases on this plan, which was originally sold nationwide for $14.99/mo. The first rate increase took most customers to $19.99/mo, followed by a rate increase last fall to $24.99/mo. Now Charter Spectrum has notified customers of another $3/mo rate hike, bringing the monthly rate to $27.99.

Stop the Cap! fought for and won a special concession for New York State residents as a consequence of the approval of the Time Warner Cable-Charter Communications merger. We requested the New York State Public Service Commission make the continued availability of price fixed ELP service a condition of the 2016 merger approval. The PSC agreed with us and made continued availability of the $14.99 service for at least three years part of the deal. That deal condition recently expired and Charter Spectrum is ready to raise the price of the service in New York and New Jersey, but also dramatically boost its download speed. New York and New Jersey residents will continue getting a substantial discount off the price Charter Spectrum charges elsewhere, at least for now.

12
Leave a Reply

avatar
7 Comment threads
5 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
11 Comment authors
JanessaSarahsg918Phillip DampierTim P Recent comment authors

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  Subscribe  
newest oldest most voted
Notify of
Eddie B
Guest
Eddie B

I haven’t received next month’s bill yet, but I figured there’d be yet another price increase this year for ELP. Ugh. I keep ELP around as a cheap backup for AT&T and noticed web pages loading considerably quicker with ELP when AT&T went down for a couple weeks ago. When I checked my speeds, I noticed it was 20/2, which was a nice surprise (located in NC). At least they’re giving a little something this time with the price increase. I’m just waiting for the day that they completely get rid of ELP and force everyone onto the much higher… Read more »

Nick
Guest
Nick

I’m also on the ELP plan here in NC. Sadly the only other provider for me is CenturyLink. All they offer is 6Mbps at $45/month exuding any taxes and fees. If they do force us on a Spectrum plan I’ll be playing the annual create a new account under someone else’s name that lives in the house game to keep promo pricing.

R Ritz
Guest
R Ritz

I wish Spectrum had ELP here in Wyoming. The lowest they offer is 120/12 at $66 per month. I really don’t need that much speed and would be happy with 20/2 at $19.99 per month.

Doug
Guest
Doug

Just received notice about the price increase. Sullivan County, NY (Liberty System). It’s not just the cost of Internet that is increasing (for me).

ELP (was 3/1, now 20/2), price increase from $14.99 to $19.99
Broadcast TV Surcharge, increasing by $1.51 (was $11.99, now $13.50)
DTA (was $5.99, now $7.99)

sam
Guest
sam

I also received notification that the price will be increasing for elp starting in Nov. ….14.99 to 19.99 with speeds up to 20 mbps. I would be more than happy to stick with old speed and save the $5 per month rather than be forced into faster speed that I just don’t need. Have many friends paying $200/mo to Spectrum…..they are crazy. Purchased a couple of used cable modems on ebay…one for a backup rather than pay spectrum.

Bo Jangles
Guest
Bo Jangles

What is the correct contact to reach about spectrum no longer offering this plan? I spoke with 3 different representatives today who refused to switch me to the everyday low price plan, yet it is publicly published on their rate rate card on spectrum.com.

Tim P
Guest
Tim P

Spectrum just increased my ELP internet package from $14.99 to $19.99 without notice here in California last month. No prior notification, just a new higher bill. After I ran speedtest.net, I saw that my actual connection was now closer to 25/2.5 from 3/1 so I can’t complain.

sg918
Guest
sg918

I’ve been getting 30/3 in Queens, NY for a month or 2 already. Just got my first bill with the new $19.99 price today.

Sarah
Guest
Sarah

Just got my $3 increase to $27.99 this month, Nov. 2019.
$24.99 started Nov. 2018.
Kentucky.

Janessa
Guest
Janessa

Shame on you Spectrum. Grandfathered in means grandfathered in. That should be honored at the price committed to on the contract signed. It clearly states on the legacy until the customer changes the account or cancels the account the price is basically a flat rate. Legally your bound to honor that. Raising rates on grandfathered in accounts from an ethical standpoint is a bad move company wise. Think about it, We are grandfathered in but yo raise the price so there is nothing stating you have now (illegally by the way) that you will not raise the prices again. I… Read more »

Doug
Guest
Doug

Grandfathered in does not mean not subject to price increases. It means you will be able to stay on the plan at whatever the prevailing price is as long as you don’t change anything on your account which will change the grandfathered status. Every grandfathered (Time Warner Cable) product has seen an increase in price. Basic Service; Broadcast TV Surcharge; DTA Rental Fee. The price of the service would have gone up if the plan was a “grandfathered” plan or not. I want to say that $19.99 per month for 20/2 today costs less than unlimited AOL Dial-up 25 years… Read more »

Search This Site:

Contributions:

Recent Comments:

  • Noemi Najera: I would LOVE to join any class action suit against Spectrum....
  • Tommy: Directv has just joined my group of the worst companies in the US. That includes ComCast and Capitol 1. Awful customer service and can't get anything ...
  • jeff: As an average consumer, I don't understand the technical aspect of your answer. Can you explain in simple terms how I can improve the wifi coverage an...
  • Lee: Only useful if you have cable. 13 houses in 0.6 miles from where cable stops to my house. Comcast shows no interest in extending the cable....
  • Peter: Call Spectrum. They will tell you the $9.99 is a "mailing fee" for ordering their equipment, not an installation fee. In a calm voice tell them you ne...
  • Michael Gibbons: it would just be nice if the stupid FRONTIER telephone company would just go out of business once and for all.. THEY ARE JUST ABOUT WORTHLESS. Like yo...
  • HatinComcast: Agreed, I’m in a huge fight with them about this issue....
  • Doug: Grandfathered in does not mean not subject to price increases. It means you will be able to stay on the plan at whatever the prevailing price is as l...
  • Sum: What kind of internet for low income is it, DSL or Wireless internet?...
  • Janessa: Shame on you Spectrum. Grandfathered in means grandfathered in. That should be honored at the price committed to on the contract signed. It clearly st...
  • James R Curry: Most of the ISPs have now done this. AT&T and Comcast are the biggest offenders and have. So, the ISPs argued that data caps were necessary beca...
  • Ian L: Add Comcast to the list for wireline providers, and maybe Cox? T-Mobile and Sprint have suspended caps on their mobile service, for folks who even ha...

Your Account: