Home » Broadband Speed »Competition »Consumer News »Frontier »Rural Broadband » Currently Reading:

Frontier: Forget About DSL Upgrades in 2019; Live With What You’ve Got

Phillip Dampier May 1, 2019 Broadband Speed, Competition, Consumer News, Frontier, Rural Broadband 2 Comments

Frontier Communications has no plans to upgrade most of their legacy copper DSL internet customers this year, leaving customers in many markets stuck at speeds as low as 1-3 Mbps.

Frontier CEO Dan McCarthy told analysts in a late afternoon conference call Tuesday that around one million homes have access to Frontier’s 100 Mbps DSL service, and six million can sign up for DSL at or above 25 Mbps. McCarthy considers those customers valuable targets for marketing campaigns because most are not Frontier customers. For the rest of Frontier’s legacy copper areas that cannot access those speeds, Frontier will have little to offer in 2019.

“I don’t think you’re going to see us do a lot of significant copper upgrades this year,” McCarthy admitted. “Our big focus is really future proofing kind of the [California, Texas, and Florida] fiber markets. So, we’re spending the money to upgrade th[ose markets] to 10 Gbps capability.”

Frontier reported another quarter of poor results late yesterday, widely missing analyst expectations. Frontier’s share price lost 26.8% of its value overnight in heavy trading. Over the last 12 months, Frontier’s share price has dropped by 77%.

Analysts remain deeply concerned about Frontier’s customer defections, which have persisted for several years and show no signs of ending. Even more daunting, Frontier’s high debt levels are still a problem. A major tranche of Frontier’s debt comes due for repayment in 2022, and there are concerns Frontier may not be able to cover it, which could force the company into bankruptcy. In February, Bloomberg News ranked Frontier No. 1 on the list of deeply distressed debt issuers in North America.

While cable companies can count on quarterly boosts in the number of customers signing up for broadband, Frontier shareholders have become accustomed to reading about subscriber losses. The company lost 38,000 broadband subscribers in the last quarter, including in its fiber to the home markets. Most of Frontier’s losses are Charter Spectrum and Comcast’s gains. Frontier also reported landline and video customer losses.

2
Leave a Reply

avatar
1 Comment threads
1 Thread replies
1 Followers
 
Most reacted comment
Hottest comment thread
2 Comment authors
Michael GibbonsWill Rietveld Recent comment authors

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  Subscribe  
newest oldest most voted
Notify of
Will Rietveld
Guest

Here is what I have for all of you. Where I live we have no other option then Frontier, nobody else is servicing this area which in my opinion creates an monopoly and can just charge there customer anything they want. I have a 1 mps download speed!!!!! and realistically get around 785 kb per second. And guess what I pay the highway robbery amount of $ 69.95 per month!!!!!!!! if that is not highway robbery then I do not what is. I have tried to upgrade but they keep telling me there are no special offers in my area… Read more »

Michael Gibbons
Guest

dont feel bad I finally got rid of my FRONTIER DSL/telephone service… $120 a month for the TRASH SERVICE.i live in the copper area.. where the limit is 1MBPS for the last 20 years or when FRONTIER bought out VERIZON…. They refused to upgrade this area in the past 20 years and they say this is all available 1mbps down and 384k up… I am so fed up i finally cancelled them.. THANK GOODNESS now 4g lte came out. and i live in a area where i am able to get WIRELESS 4G LTE and is 20 times faster at… Read more »

Search This Site:

Contributions:

Recent Comments:

  • Cindy: I live in Pennsville in Salem County and I guess we don't have a high enough population to get Verizon FiOS. Although like you I also heard that there...
  • Alan Rodin: I have contacted the Simmons Hanly Conroy law firm. They are one of the top class action law firm in the U.S. If you would like to join a class action...
  • Natasha Massey: This happened to us! I called to cancel our service because we’d be moving in one week to a new state. The rep we spoke to over the phone said we ...
  • Mike: Maybe your Line filters are bad. Any phone plugged into a jack will require line filter. Just a suggestion....
  • Vanessa Tomblin: Copper is so obsolete but you can’t explain to some ppl they need to complain to the fcc to get things done!...
  • Kay Tomblin: Exactly they have given stimulus money several times w The buying of frontier from Verizon and now grants which they if used on customers at all are ...
  • Bill Denham: Their service is a joke. It's out more then it's in. The price is not worth it. Total crap service....
  • Deborah: I bought my system once it was under Spectrum . I am pissed . I’m sure there will be a law suit . They can add me to there list . I chose though to g...
  • James R Curry: Steve Burke really creating some buzz for the service there, talking about "Shareholder value" by the third sentence. My hand involuntarily reached f...
  • Person: You don't need to use their equipment. Toss it in the closet and lock it away. That's what I do....
  • Ryan Faley: Pretty much...
  • shishir c babu: First of all there was no preparatory time given to the subscribers about the change.I came to know of it only in the first week of January!! Second t...

Your Account: