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Staking the Heart of the Power-Sucking Vampire Cable Box

vampire-power-1-10964134Two years after energy conservation groups revealed many television set-top boxes use almost as much electricity as a typical refrigerator, a voluntary agreement has been reached to cut the energy use of the devices 10-45 percent by 2017.

The Department of Energy, the Natural Resources Defense Council, the American Council for an Energy-Efficient Economy, the Appliance Standards Awareness Project, the Consumer Electronics Association, and the National Cable & Telecommunications Association agreed to new energy efficiency standards for cable boxes expected to save more than $1 billion in electricity annually, once the new equipment is widely deployed in American homes. That represents enough energy to power 700,000 homes and cut five million tons of CO2 emissions each year.

“These energy efficiency standards reflect a collaborative approach among the Energy Department, the pay-TV industry and energy efficiency groups – building on more than three decades of common-sense efficiency standards that are saving American families and businesses hundreds of billions of dollars,” said Energy Secretary Ernest Moniz. “The set-top box efficiency standards will save families money by saving energy, while delivering high quality appliances for consumers that keep pace with technological innovation.”

DVR boxes are the biggest culprits. American DVRs typically use up to 50W regardless of whether someone is watching the TV or not. Most contain hard drives that are either powered on continuously or are shifted into an idle state that does more to protect the life of the drive than cut a consumer’s energy bill. A combination of a DVR and an extra HD set-top box together consume more electricity than an ENERGY STAR-qualified refrigerator-freezer, even when using the remote control to switch the boxes off.

NRDC Set-Top Boxes  Other Appliances-thumb-500x548-3135

Manufacturers were never pressed to produce more energy-efficient equipment by the cable and satellite television industry. Current generation boxes often require lengthy start-up cycles to configure channel lineups, load channel listings, receive authorization data and update software. As a result, any overnight power-down would inconvenience customers the following morning — waiting up to five or more minutes to begin watching television as equipment was switched back on. As a compromise, many cable operators instruct their DVR boxes to power down internal hard drives when not recording or playing back programming, minimizing subscriber inconvenience, but also the possible power savings.

In Europe, many set-top boxes are configured with three levels of power consumption — 22.5W while in use, 13.2W while in standby, and 0.65W when in “Deep Sleep” mode. More data is stored in non-volatile memory within the box, meaning channel data, program listings, and authorization information need not be re-downloaded each time the box is powered on, resulting in much faster recovery from power-saving modes.

The new agreement, which runs through 2017, covers all types of set-top boxes from pay-TV providers, including cable, satellite and telephone companies. The agreement also requires the pay-TV industry to publicly report model-specific set-top box energy use and requires an annual audit of service providers by an independent auditor to make sure boxes are performing at the efficiency levels specified in the agreement. The Energy Department also retains its authority to test set-top boxes under the ENERGY STAR verification program, which provides another verification tool to measure the efficiency of set-top boxes.

Comcast, DirecTV, DISH Network, Time Warner Cable, AT&T, Verizon, Cox Communications, Charter Communications, Cablevision, Bright House Networks and CenturyLink will begin deploying new energy-efficient equipment during service calls. Some customers may be able to eventually swap equipment earlier, depending on the company.

[flv]http://www.phillipdampier.com/video/WCCO Minneapolis Check Your Cable Box 6-27-11.mp4[/flv]

WCCO in Minneapolis reported in 2011 cable operators like Comcast may make subscribers wait 30 minutes or more for set-top box features to become fully available for use after plugging the box in. (1:50)

Incoming Time Warner Cable CEO Gets $50+ Million Bonus if Company Sold

Phillip Dampier December 3, 2013 Consumer News 1 Comment

Money-Stuffed-Into-PocketThe incoming CEO of Time Warner Cable will walk away with more than $50 million just for getting out-of-the-way of a sale or breakup of the company.

Robert Marcus is scheduled to take over the CEO role Jan. 1 after Glenn Britt retires. But there is a good chance Marcus won’t have a cable company to run if executives decide to accept anticipated takeover offers due within weeks that could turn ownership of Time Warner over to Charter Communications or split up subscribers among several potential buyers including Comcast, Cox, and Charter.

Reuters reports Marcus will earn the most if he can hold off buyers for the next four weeks until he becomes CEO. Under his employment contract, Marcus would then qualify for a generous goodbye package:

  • A compensation bonus amounting to three times his base salary of $1.5 million;
  • A departure award amounting to three times his usual $5 million annual bonus;
  • Permission to cash out the large amount of stock he has earned as part of his compensation, now valued at $37 million.

In total, Marcus could earn $56.5 million for just one day of work — long enough to shake the hands of the new buyer(s) and head for the elevators for the last time. If the company sells before Dec. 31, Marcus will still land on his feet, earning a severance package valued at $47.5 million.

In a separate move, Time Warner Cable executive vice president Peter Stern dumped 4,253 shares of his company’s stock at $130 a share, taking $552,890 in compensation.

While top managers are routinely offered generous departure packages more commonly known as “golden parachutes,” thousands of lower-level Time Warner Cable employees will likely face the ax within months of any sale, predicted one analyst. In similarly sized mergers and buyouts, the largest job losses will impact call center workers and middle management. Other employees will likely leave if asked to move to regional operations centers in other cities where the buyer(s) operate. At least one analyst said it was unusual for Time Warner Cable to proceed with a CEO switch while the company is in play.

Marcus understands how the business of mergers and acquisitions work; he started his career as an attorney specializing in the practice.

Cox Communications Exploring Bid for Time Warner Cable

coxCox Communications is contemplating jumping into the bidding for Time Warner Cable either on its own or with others, according to a story published in today’s Wall Street Journal.

Privately held Cox is the country’s third largest cable operator, right behind Time Warner Cable, with nearly 4.5 million subscribers. It’s slightly larger than Charter Communications, which itself wants to acquire TWC.

timewarner twcCox and Cablevision, the nation’s two largest privately held or controlled cable companies, have both been mentioned as targets for takeover in a rush to consolidate the cable industry. Cablevision has been rumored to be on the verge of selling for years, but the Dolan family that founded the cable operator has the final say. Cox previously indicated it had no intention of selling, preferring to explore buying opportunities.

Speculation is mounting that Comcast, Charter, and now perhaps Cox could offer a joint bid for Time Warner Cable, splitting up the company and absorbing TWC subscribers in their own operations without attracting unwanted attention from antitrust regulators and the FCC, either which could effectively torpedo a deal.

Former FCC Chairman Turned Lobbyist Warns Providers to Hurry Usage Caps & Billing Before It’s Too Late

Powell

Powell

A former chairman of the Federal Communications Commission turned top cable lobbyist rang the warning bell at an industry convention this week, recommending America’s cable operators hurry out usage caps and usage-based billing before a perception takes hold the industry is trying to protect cable television revenue.

Michael Powell, the former head of the FCC during the Bush Administration is now America’s top cable industry lobbyist, serving as president and CEO of the National Cable & Telecommunications Association (NCTA). From 2001-2005 Powell claimed to represent the interests of the American people. From 2011 on, he represents the interests of Comcast, Time Warner Cable, Cox, and other large cable operators.

Attending the SCTE Cable-Tec Expo 2013 in Atlanta, Powell identified the cable industry’s top priority for next year: “broadband, broadband, and broadband.”

The NCTA fears the current unregulated “Wild West” nature of broadband service is ripe for regulatory checks and balances. The NCTA plans to prioritize lobbying to prevent the implementation of consumer protection regulations governing the Internet. Powell warned it would be “World War III” if the FCC moved to oversee broadband by changing its definition as an unregulated “information service” to a regulated common carrier utility.

Powell is very familiar with the FCC’s current definition because he presided over the agency when it contemplated the current framework as it applies to DSL and cable broadband providers.

While Powell has a long record opposing blatant Net Neutrality violations that block competing websites and services, he does not want the FCC meddling in how providers charge or provision access.

Powell believes some of cable's biggest problems come from bad marketing.

Powell believes some of cable’s biggest problems come from bad marketing.

Powell disagreed with statements from some Wall Street analysts like Craig Moffett who earlier predicted the window for broadband usage-based limits and fees was closing or closed already.

Powell does not care that consumers are accustomed to and overwhelmingly support unlimited access. Instead, he urged cable executives to “move with some urgency and purpose” to implement usage-based billing for economic reasons, despite the growing perception such limits are designed to protect cable television service from online competition.

“I don’t think it’s too late,” Powell said. “But it’s not something you can wait for forever.”

Powell pointed to the success wireless carriers have had forcing the majority of customers to usage capped, consumption billing plans and believes the cable industry can do the same.

The NCTA president also described many of the industry’s hurdles as marketing and perception problems.

The cable industry, long bottom-rated by consumers in satisfaction surveys, can do better according to Powell, by making sure they are nimble enough to meet competition head-on.

Powell described Google Fiber as a limited experiment unlikely to directly compete with cable over the long-term, and with a new version of the DOCSIS cable broadband platform on the way, operators will be able to compete with speeds of 500-1,000Mbps and beyond. He just hates that it’s called DOCSIS 3.1, noting it wasn’t “consumer-friendly” in “a 4G and 5G world.”

Kevin Hart, executive vice president and chief technology officer of Cox Communications joked the marketing department would get right on it.

Cox Speed Boosts Come With Free Cloud Storage That Eats Your Data Allowance

Phillip Dampier October 22, 2013 Broadband Speed, Consumer News, Cox, Data Caps 2 Comments

coxCox Communications today officially unveiled broadband speed increases along with free cloud storage without adjusting data plan usage allowances for customers who take advantage of the service enhancements.

“Our customers tell us that their overall online experience is becoming increasingly important to them,” said Betty Jo Roberts, vice president of marketing for Cox Virginia. “Speed, access, safety and storage are key components of their communications and entertainment needs. Free cloud storage presents an especially significant value, as most similar services are fee-based.”

Internet Tier/Allowance
Current Speeds Download/Upload New SpeedsDownload/Upload Free Cloud Storage
Essential – 100GB 3 Mbps / 768 Kbps

5 Mbps / 1 Mbps 1 GB
Preferred* – 250GB 25 Mbps / 2 Mbps 25 Mbps / 5 Mbps 5 GB
Premier D2* – 250GBWith DOCSIS 2.0 device 25 Mbps/3 Mbps No change 50 GB
Premier D3* – 250GB 30 Mbps/6 Mbps 50 Mbps / 10 Mbps 50 GB
Premier Plus – 250GB 60 Mbps/12 Mbps 75 Mbps/15 Mbps 50 GB
Ultimate – 400GB 100 Mbps / 20 Mbps No change Unlimited

*A DOCSIS 3 modem is required to consistently receive optimal speeds for Preferred and higher tiers.

cox speed

Using cloud storage regularly and taking the new speeds for a hard run could drive customers perilously close to their monthly usage allowance. Cox Ultimate customers get unlimited cloud storage but not unlimited broadband usage. While Cox does not currently charge any overlimit fees, the company does reserve the right to request heavy users upgrade to a plan with a higher allowance, reduce usage, or face account termination.

Although Cox touted the speed upgrades as coming at no charge, the cable company is busy hiking rates for certain broadband tiers. Customers report the popular Premier tier has increased from $55.99 to $62.99 in some markets and as high as $73.99 in Phoenix.

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