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CenturyLink’s Phoney Baloney: Asks Employees to Write Thank You Notes to NC Legislators

CenturyLink is asking their employees to write “thank you notes” to North Carolina legislators for passing an industry-written telecommunications bill that will reduce competition and inhibit community broadband competition in the state.

Broadband Reports received a copy of the message from a CenturyLink insider:

With the battle over and under-served North Carolina communities losing, a CenturyLink insider writes us to note the company this week sent employees an e-mail urging them to send their representatives a thank you letter for doing what Time Warner Cable and CenturyLink lobbyists told them to. “We encourage you to send an e-mail to your Representative, thanking him or her for supporting the bill,” says the e-mail to employees. “Opponents of the legislation, including the NC Municipal League and other groups, lobbied fiercely against the bill. So, your Representative’s support of the bill showed courage and conviction,” the letter insists. The e-mail included this recommended form letter:

Dear Representative ______________:
I am an employee of CenturyLink and one of your constituents. I wanted to sincerely thank you for your support of House Bill 129, the Municipal Competition/Level Playing Field bill. The bill’s passage helps ensure that CenturyLink and other private companies continue to invest in broadband and other technologies that make North Carolina such an attractive place to live and work by providing a strong infrastructure for economic development and education.

I know that the bill faced strong opposition, so I greatly appreciate the conviction you showed by supporting it. My company employs 2,350 persons in North Carolina and serves nearly 1 million customer lines. Thanks to the passage of House Bill 129, CenturyLink has gained added confidence to invest in North Carolina and grow our business in the state.

The good news is that CenturyLink at least told their employees to identify themselves in their letters, instead of pretending to be ordinary consumers.  The bad news is those employees, along with everyone else in the state, will pay a high price for the inevitable broadband slowdown this legislation will bring.  At a critical time for North Carolina’s economy, worrying about the business interests of CenturyLink and its employees is understandable, but looking out for the interests of 9.5 million residents about to be mired in a broadband slow lane is far more important.

Remember, no corporate entity the size of Time Warner Cable or CenturyLink has ever been run out of town by a community-owned alternative.  Nothing preserves the drive to invest and innovate faster than a truly competitive marketplace.  Nothing stagnates that marketplace better than a lack of competition, something this legislation will guarantee for years to come in several North Carolina communities.

Breaking News Analysis: Gov. Purdue Will Not Veto H.129, Even Though She Hints She Wanted To

Purdue

North Carolina Gov. Bev Purdue today announced she will not veto H.129, Time Warner Cable’s special interest corporate welfare bill because there are too many votes available to overturn her veto:

Her statement:

“I believe that every school, household and business in North Carolina – no matter where they are – should have access to efficient and affordable broadband services.

There is a need to establish rules to prevent cities and towns from having an unfair advantage over providers in the private sector. My concern with House Bill 129 is that the restrictions the General Assembly has imposed on cities and towns who want to offer broadband services may have the effect of decreasing the number of choices available to their citizens.

For these reasons, I will neither sign nor veto this bill. Instead, I call on the General Assembly to revisit this issue and adopt rules that not only promote fairness but also allow for the greatest number of high quality and affordable broadband options for consumers.”

While we would have preferred she make the symbolic gesture of vetoing this horrible piece of legislation, by no means does this mean the battle for better broadband in North Carolina is over.

Stop the Cap!, along with other broadband proponents, will immediately begin our efforts to de-elect legislators who best represented the interests of Time Warner Cable and not their constituents.  Most are Republican, but many are Democrats.  They all need to feel the wrath of angry constituents.

It’s our view we had an uphill battle fighting this year’s bill for two reasons:

  1. Big Telecom companies learned from their earlier mistakes;
  2. The historic change of power to the very-corporate-friendly Republican Party in North Carolina.  Elections really do have consequences.

"I wish you'd turn the camera off now because I am going to get up and leave if you don't." -- Rep. Julia Howard

While not all Republicans are bad, and several rural North Carolina representatives expressed grave reservations about their areas going unserved, there are not enough good ones in office to offset the anti-consumer lockstep voting we saw on this bill.  Rep. Marilyn Avila, who we have consistently called the “Republican representing Time Warner Cable” is a case in point.  Time and time again, she demonstrated a complete lack of understanding about the technical nature of “her bill” and its implications on cities and towns across the state.  Indeed, a citizen activist even snapped photos of Avila hobnobbing with her cable lobbyist friends, who mopped up any goofs Avila made along the way.

Another major problem can be found in Rep. Julia Howard (R-Davie, Iredell).  She claimed her word is her bond, right before she broke it.  When the media pressed her on the $7000 in campaign contributions she received from Big Telecom and whether that connected to her support for H.129, she threatened to flee the interview if a Raleigh television station didn’t immediately shut the camera off.

There is a real classy example of standing up for your principles, whatever were that week.  The former realtor and appraiser helped foreclose North Carolina’s broadband future, handing it back to the near-exclusive control of Time Warner Cable and CenturyLink.

Appealing for less broadband competition under the guise of smaller government might be fine for some, but big and bigger cable bills are not, and that is what H.129 will deliver to every resident in the state.  We’ll prove it to you soon enough.

Two can play the legislative game.  We’ll be encouraging new legislation in the state to improve and expand competitive broadband opportunities for consumers and businesses.  Real conservatives should agree: competition is a great antidote to Internet Overcharging.

National Call to Action: Insist That North Carolina Gov. Bev Purdue Veto H.129

It’s time for every consumer across the country to help our friends in North Carolina, who are now facing the prospect of a Broadband Dark Age with the passage of a cable-industry-written bill designed to protect their monopoly prices and deliver America’s worst broadband experience.

The grand lie that is the Level Playing Field/Local Government Competition Bill (H.129) claims it will protect broadband competition in the state.  It will, if you are Time Warner Cable facing top-rated, super-fast service from community broadband networks that compete with them in communities like Salisbury and Wilson.

The power to protect North Carolina’s broadband future is now in the hands of Gov. Bev Purdue.

The North Carolina Senate abdicated their responsibility to serve the interests of state residents.  On Tuesday, they voted 39-10 for this consumer atrocity:

Ayes: Senator(s): Allran; Apodaca; Atwater; Berger, D.; Berger, P.; Bingham; Blake; Blue; Brock; Brown; Brunstetter; Clary; Daniel; Davis; East; Forrester; Garrou; Goolsby; Gunn; Harrington; Hartsell; Hise; Hunt; Jackson; Jenkins; Jones; McKissick; Nesbitt; Pate; Preston; Rabon; Rouzer; Rucho; Soucek; Stein; Stevens; Tillman; Tucker; Walters
Noes: Senator(s): Dannelly; Graham; Kinnaird; Mansfield; Meredith; Newton; Purcell; Robinson; Vaughan; White

Yesterday, the House added insult to injury voting 84-32 for the bill custom written by and for Time Warner Cable:

Democrat Republican
Ayes: Representative(s): Adams; Brisson; Carney; Crawford; Earle; Hamilton; Hill; McLawhorn; Michaux; Mobley; Moore, R.; Owens; Parmon; Pierce; Spear; Wainwright; Warren, E.; Wilkins; Wray Representative(s): Avila; Barnhart; Blackwell; Blust; Boles; Bradley; Brawley; Brown, L.; Brown, R.; Brubaker; Burr; Cleveland; Collins; Cook; Daughtry; Dixon; Dockham; Dollar; Faircloth; Folwell; Frye; Gillespie; Guice; Hager; Hastings; Hilton; Hollo; Holloway; Horn; Howard; Hurley; Iler; Ingle; Johnson; Jones; Jordan; Justice; Langdon; LaRoque; Lewis; McComas; McCormick; McElraft; McGee; McGrady; Mills; Moffitt; Moore, T.; Murry; Pridgen; Randleman; Rhyne; Sager; Samuelson; Sanderson; Setzer; Shepard; Stam; Starnes; Steen; Stevens; Stone; Torbett; Warren, H.; West
Noes: Representative(s): Alexander, K.; Alexander, M.; Bordsen; Brandon; Bryant; Cotham; Faison; Farmer-Butterfield; Fisher; Floyd; Gill; Glazier; Goodman; Graham; Hackney; Haire; Hall; Harrison; Insko; Jackson; Jeffus; Keever; Lucas; Luebke; Martin; McGuirt; Parfitt; Rapp; Ross; Tolson; Weiss; Womble

Not a single Republican in the House stood up for you.

Faison

Several legislators that still remember they represent the interests of voters and not out of state big cable and phone companies were appalled.

Rep. Bill Faison (D-Caswell, Orange), who has been a champion of better broadband across North Carolina, reminded the Assembly the bill should have been named the Time Warner Cable Anti-Competition Bill, written by a New York City-based company that will prevent cities from using their collective buying authority to provide themselves (finally) with the broadband service the private sector has steadfastly refused to deliver.

Faison noted Time Warner Cable CEO Glenn Britt made $27 million in compensation last year — the same as the entire cost of Wilson’s GreenLight fiber-to-the-home cable system.

Faison openly pondered what the cable company has been paying to employ the six full time lobbyists who have been trolling the halls of the state legislature for months, and exactly how much next year’s rate increase will be to pay for their services.

Even the former chairman of the state Republican party called H.129 an enormously arrogant piece of legislation.

Luebke

Another hero for consumers, Rep. Paul Luebke (D-Durham), noted the bill’s immediate impact will be to keep rural North Carolina a broadband desert.  Luebke called H.129 a bad bill that denies service even to communities where no broadband service exists.

But Rep. Marilyn Avila (R-Time Warner Cable) wanted to ensure no one could say there was a broadband problem in North Carolina, so she supported an amendment that allows areas to be declared served if even a single home has broadband service in a particular census block.  That provision delivers beneficial protection to CenturyLink, who can spend their time, money, and attention on a merger with Qwest, the last remaining independent Baby Bell.  While they focus on making themselves bigger through mergers and acquisitions, the phone company faces no competitive pressure to expand service in rural North Carolina, and will face no meaningful competition for the indefinite future.

While Gov. Purdue’s office has made noises about vetoing this bad legislation, it is essential that we let the governor know we need an absolute commitment on her part to veto H.129.  We’ve seen how Big Telecom plays their dirty pool, so we cannot afford to sit back and allow their lobbyists to wear the governor down.

Gov. Purdue

When Time Warner Cable tried to slap an Internet Overcharging scheme on consumers in New York, North Carolina, and Texas in 2009, Stop the Cap! made a commitment to join forces with all of the impacted communities to present a united consumer front against provider abuses.  H.129 qualifies.  That’s why we urge everyone to contact Gov. Purdue and let her know she must veto H.129, an anti-consumer, anti-broadband bill.

Please call -and- e-mail her office:

 

Minor Correction Made 5/6 – 5pm ET: We made an error referring to a census tract instead of a census block in the original piece.  One of our readers dropped us a note correcting us, which we are happy to do.  A “tract” actually has many “blocks” in it.

NC Senate Solves State’s Broadband Problem By Redefining It As Not a Problem

Creative Redefinition of Today's Problems Into Tomorrow's Solutions

At around 7:00pm ET, Republicans in the North Carolina State Senate are expected to ram through H.129, Rep. Marilyn Avila’s (R-Time Warner Cable) anti-consumer, anti-community broadband bill.

You can listen to the Evening of Infamy right here: North Carolina Senate Audio.

With the cooperation of most of the state’s Republicans, and a handful of Democrats taking cable’s money, North Carolina intends to solve their state’s broadband availability problems in a novel way: by redefining those without broadband service as having broadband after all.

Through an amendment, H.129 will essentially declare the service as widely available if even a single resident in a particular census block has access to something resembling broadband.  That could be 768kbps DSL from CenturyLink.  If one person has the service, the thinking goes, everyone can get it, even if they can’t.

The Senate intends to deal with North Carolina’s broadband crisis by changing the definition of the word ‘crisis‘ into ‘accomplishment.’ Instead of allowing communities to provide service in unserved areas, simply declare all areas as being served, thereby negating the need for community broadband.  Another victory for the free market, and it was dirt cheap not to provide the service, too!

So when broadband-deprived North Carolina consumers call Time Warner, CenturyLink, or AT&T, they can be told:

“No, it’s not that we don’t have any broadband service to sell you, we’re simply providing it in a unique new way — by delivering it to someone else!  (Can’t you move in with them?)”

Problem solved.

As one legislator said earlier, “[TWC and CenturyLink] are calling all the shots.”

North Carolina Finance Committee Meeting Brings Out Lobbyists and Angry Consumers

Rep. Avila with Marc Trathen, Time Warner Cable's top lobbyist (right) Photo by: Bob Sepe of Action Audits

Over the course of an hour this afternoon, North Carolina’s Senate Finance Committee discussed the implications of H.129, legislation proposed, written, and lobbied by Time Warner Cable and some of their phone friends across the state.

On hand was Rep. Marilyn Avila (R-Time Warner Cable), who tried to turn her competition-busting bill into an emotional epiphany about jobs and the benefits private providers bring to a state now ranked dead last in broadband.

Pass me a tissue.

Nobody doubts Ms. Avila is looking out for the interests of the state’s big cable and phone companies.  Unfortunately for her district, she isn’t looking out for the broadband interests of her constituents, forced to pay some of America’s highest prices for low end service.

As Avila pals around with lobbyists from Time Warner Cable and the state’s cable trade group (more lobbyists), consumers in places like Orange County in north-central North Carolina see themselves on broadband maps but find they cannot actually get service from any providers.

As the hearing progressed into two-minute statements from parties interested in the outcome, the disconnect between well-paid lobbyists and corporate front groups like Americans for Prosperity with elected officials and consumers on the ground surveying a bleak broadband landscape said a lot.

Cable companies and their lobbyist friends sought to portray community broadband projects as fiscal failures — one suggested that was a global reality, despite the fact many countries have embarked on nationwide broadband plans that directly involve government to help build infrastructure.  The global leader in broadband, South Korea, is a perfect example.  With collaboration between the government and the private sector, Korea will have 1 gigabit broadband service across much of the country within a few years.  That’s because South Korea does not believe broadband is simply a convenience, they see it as a social and economic necessity.

The other side sees it as a private moneymaker that can charge rapacious prices because it’s not an essential service.

Shining a bright light on this reality was Americans for Prosperity, who delivered their own speaker at today’s hearing.  As the group complained about government ‘overreach’ providing incentives in the 1930s for rural power and phone service, it quickly became apparent there are some in this debate willing to let rural Americans sit in darkness, without a phone line (much less broadband), to make a free market point: if private companies can’t or won’t deliver the service, you don’t deserve it and shouldn’t have it.

One wonders where this thinking will ultimately take us.  Will community gardens be opposed for taking vegetable profits away from private corporate farms?  Flea markets on public fairgrounds should be banned because they unfairly compete with eBay, Dollar Tree or a supermarket?  The irony is these “small government conservatives” are all for big government legislation to keep potential competitors at bay.  For them, broadband cannot be a locally-determined community project — just something you buy from a company that may or may not have an interest in serving you.

Just ask the gentleman from Orange County, who appeared as the final speaker.  He spent his two minutes complaining about faulty cable and phone company-provided broadband coverage maps that claim service where none exists.  After spending money on equipment, he learned CenturyLink had no interest in actually providing him with DSL.  In fact, when he asked both the phone and cable company when that might change, the impression he was left with was “never.”

Whether members of the state legislature understand the irony of CenturyLink spending a fortune making sure Orange County never delivers the broadband service the company won’t provide itself is something voters across the state will need to impress on them.

They should be told, in no uncertain terms, to oppose H.129 and leave community broadband alone in North Carolina.

 

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