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Google Finds North America’s Broadband Lacking: Slovakia, Portugal, and Czechia All Beat USA

Habsburg Empire Redux: Slovakia achieves leadership in broadband speeds.

Fiber-fast broadband networks, advanced DSL, and the latest cable broadband technology has allowed Bohemian broadband to help kick Canada and the United States into middle place for broadband speeds and web page loading time, according to statistics released by Google.

Google crunched the data from visits to websites all over the world by site owners supporting Google Analytics. Google’s measurement of web page load times gives researchers several clues about how to assess broadband quality. The data combines the speed of the user’s broadband network, how congested that network is, the quality of the service provider’s backbone connection, and the design of the web site visited.

The findings deliver a boost to central Europe where the Czechs and Slovaks are nearly neck and neck for top honors.

Google found the world’s fastest page load times in Slovakia (formerly the eastern half of Czechoslovakia.)

From Bratislava to Košice, Slovaks wait an average of 3.3 seconds for web pages to load on their desktop computers. On mobile devices, the slightly longer wait time of 7.6 seconds still places the country in the top 10.  Americans wait 5.6 seconds for desktop connections, 9.2 seconds for wireless.

South Korea took second place.  Koreans have enjoyed the world’s fastest broadband in speed rankings for years, but Eastern Europe’s enormous investment in fiber broadband and upgrades to legacy telephone and cable networks all make a difference.

The Czech Republic won third place.  That’s not surprising, considering Spanish owned Telefónica O2 Czech Republic has been in a hurry to completely overhaul the former state-owned Český Telecom.  While Americans fight for 1-3Mbps DSL from suburban and rural phone companies, O2 provides most Czechs ADSL2+ or VDSL service in non-cable TV areas at speeds up to 25Mbps.  In larger Czech cities cable companies like UPC offer budget speeds of 2Mbps or lightning fast service up to 120Mbps for those who want it.

The lighter the color, the faster the speed.

The top scores for broadband speed were achieved in Europe or Asia.  Farther down the list are the United States and Canada.  Canada scored slightly higher than the United States.

Most of the countries stuck at the bottom are in Latin America, Africa, and poorer Asian nations.

Google refused to release the raw data, but Bloomberg News did a lot of the work identifying broadband winners and losers.

Examine the rankings below the page jump:

… Continue Reading

Sprint’s Dan Hesse Complains About Wall Street’s “Disconnect” Over Investment

Phillip Dampier April 25, 2012 Competition, Sprint, Video, Wireless Broadband Comments Off on Sprint’s Dan Hesse Complains About Wall Street’s “Disconnect” Over Investment

Sprint, perennially America’s #3 wireless phone company, faces some of its biggest challenges not from super-sized Verizon Wireless or AT&T, but from Wall Street over the company’s upgrade investments and environmental policies.

“I still get crucified for deciding to carry the Apple iPhone because the investment is significant and the payoffs are long term,” CEO Dan Hesse told attendees at a conference sponsored by Fortune magazine. “I deal with that quite a bit.”

Hesse’s vision of an upgraded 4G LTE network for Sprint Nextel comes at a cost: technology upgrades and investing profits back into the business.  Hesse also wants to be sure the company maintains environmental sustainability, with attention to everything from renewable energy sources to socially-responsible recycling of retired cell phones.

Wall Street to Hesse: Don't Get Comfortable

In response, Wall Street has been demanding Hesse’s hide.  One investment firm even predicted the imminent demise of the wireless phone company.

The iPhone, the smartphone wireless carriers cannot afford to be without (just ask T-Mobile, which continues to bleed contract customers), has posed a major financial challenge for Sprint Nextel.  Apple’s wildly popular phone commands a high wholesale price and purchasing commitments that make investors’ eyes bleed.

In October, Sprint committed to purchase 30.5 million iPhones from Apple for $20 billion.  That threatens to drain cash on-hand to cover the huge subsidies new iPhone buyers get on their phone purchase. The company will gradually earn that subsidy back over the length of the traditional two year service contract, but many on Wall Street are upset Sprint committed to an order of that size.  One Wall Street firm — Sanford C. Bernstein — downgraded the company’s stock to “underperform,” and one analyst at the company — Craig Moffett — even predicted Sprint’s bankruptcy.

Sprint’s plan to spend up to $5 billion on its forthcoming LTE 4G network won Hesse no favors in New York’s financial district either.  Sprint’s Network Vision plan will allow the company to keep up with AT&T and Verizon’s aggressive 4G rollouts, but after chief financial officer Joe Euteneuer laid out the associated financial plan to pay for it, calls for Hesse’s head resumed.

“There is a disconnect with Wall Street because if you’re building a brand, it does take a long time,” he said. “It’s hard to quantify.”

Wall Street doesn’t think much about investing in environmental initiatives either.  Hesse believes corporate environmental responsibility will pay off over the long term, ultimately reducing some of the company’s expenses.  But spending money short term to save money long term leaves investors cold.

“A lot of these environmental investments don’t hit that payoff period,” Hesse said. “The Street likes the expense savings, but the environmental benefits go right over their heads.”

[flv]http://www.phillipdampier.com/video/CNBC Faber Report Sprint Beats Expectations 4-25-12.flv[/flv]

CEO Dan Hesse may win a temporary reprieve as Sprint released better-than-expected results today for the latest quarter. Average revenue per user grew 6.9% and Sprint is hanging on to many of its former Nextel customers as the company decommissions that network, reports CNBC’s David Faber.  (2 minutes)

Time Warner Cable Expands Sports Lineup On Online Streaming App

Phillip Dampier April 25, 2012 Consumer News, Online Video Comments Off on Time Warner Cable Expands Sports Lineup On Online Streaming App

Time Warner Cable has expanded its national and regional sports lineup on its TV Everywhere online streaming app TWC TV in at least three large cities, with more to follow.

Among the national networks most customers can now access: ESPN, ESPN 2, MLB Network, NBA TV, NHL Network, TBS and TNT.

Also added to the lineup: Fox Sports regional cable networks.

  • New York City (except for Hudson Valley) – ESPN, ESPN2, TNT, TBS, YES, SNY, MSG, MSG+, MLB Network, NBA TV, NHL Network
  • Dallas – ESPN, ESPN2, TNT, TBS, Fox Sports Southwest, MLB Network, NBA TV, NHL Network
  • Charlotte – ESPN, ESPN2, TNT, TBS, Fox Sports Carolinas, SportSouth, MLB Network, NBA TV, NHL Network

The new channels are available on the iPad, iPhone, Android 4.0 smartphones and tablets, and TWCTV.com to cable customers with at least an expanded basic subscription and the company’s broadband service.

 

AT&T’s California Gold Rush: Company Lobbyists Spread the Money Far and Wide

Phillip Dampier April 24, 2012 AT&T, Consumer News, Public Policy & Gov't 1 Comment

AT&T's bill padding.

No other single corporation has spent more trying to influence legislators in the state of California than AT&T.

That conclusion was reached as part of a report by the Los Angeles Times documenting AT&T’s millions in political donations and an army of lobbyists that effectively kill just about every measure the company opposes.

Some of the biggest checks change hands at the two-day Speaker’s Cup, the Godzilla fundraising event for California state Democrats.

During last year’s outing, those who attended were handed goody bags worthy of a Hollywood event.  Free products included a brand new iPad that came with a thank you note co-signed by Assembly Speaker John A. Perez (D-Los Angeles) and AT&T’s top lobbyist — its chief of government relations.

This year’s event, to be held May 5-6, is priced at an average of $12,000 per ticket, but many legislators get free passes for a weekend that includes unlimited golf, wine, gourmet food, body wraps and hot-stone massages.

Come for the golf, but stay for the lobbyist-legislator hobnobbing.

At past events, AT&T’s state president bounded across the green shaking hands with every legislator he could find, and those he couldn’t just had to wait by the mailbox.  Every California legislator is the recipient of at least $1,000 in the form of a campaign contribution.  More important state lawmakers earn much more from the phone company, often tens of thousands of dollars.

But AT&T’s “concierge service” for lawmakers doesn’t stop with golf outings and campaign checks.

AT&T spends more than $14,000 a day on political advocacy in California, and when a lawmaker can’t get tickets to a premiere event, concert, or playoff game, one phone call to an AT&T lobbyist is usually all it takes to remedy the situation.  Hundreds of free tickets were dispensed, according to the Times, for everything from basketball playoffs to Disney on Ice.

Lawmakers deny AT&T’s iPads, cash, and tickets have any influence over their decisionmaking, a view scoffed at by watchdog group Common Cause.

“What these things do is create a sense of gratitude and indebtedness,” Derek Cressman, western states director for Common Cause said. “It’s basic human nature: If someone does something nice for you, you want to do something nice for them.”

The number of favors returned by lawmakers for AT&T’s benefit:

  • Bill to force phone companies to be more transparent about cellphone fees: died in legislature;
  • Bill to end monthly charges for unlisted numbers: died in legislature, and AT&T and since raised the rates on the service;
  • State controls on landline pricing: eliminated
  • A bill to help consumers stop unwanted delivery of the Yellow Pages: defeated
  • A measure to deregulate cable TV franchising and move it to the state level for the benefit of AT&T U-verse: passed

“Every day I look at a case and I think, well, if they [AT&T] don’t care, we have a good chance,” Denise Mann from the Division of Ratepayer Advocates told the newspaper. But if AT&T’s corporate offices do care, she added, “all we can do is appeal to conscience, reason and the public interest.”

Wolk

That often isn’t enough.  Sen. Lois Wolk (D-Davis) learned that first-hand when she attempted to introduce a measure to curb phone cramming — placing unauthorized charges on consumer phone bills.  The negotiated measure was well on the way to passage in the state legislature until AT&T’s chief operative showed up.

Wolk was amazed to find AT&T’s Bill Devine taking a front row seat in the committee room reserved for legislators and staff to listen to her revised bill.  When she finished, Devine headed for the microphone and delivered his own version of how the bill should be written.

Wolk was out of her league.  A common-sense measure that had received early support from legislators suddenly was in deep trouble as fellow legislators quickly fell in behind Devine’s reinterpretation of the bill.  The bill was put on hold and died a quiet death one week later.

Nobody spends more than AT&T on influencing public officials in the state government.  In the past 13 years, the phone company has spent more than $47 million on lobbying, more than twice the second biggest corporate spender — Edison International — has spent in the state.  That doesn’t include the $1 million+ in political campaign contributions doled out each year.

AT&T takes care of the political advocates who take care of them, as well.

The Times reports that ex-lawmakers, regulators, and staff members of the legislature have all found work in lobbying and public relations firms that include AT&T as a client.

Even non-profit groups who advocate AT&T’s positions on telecommunications issues stand to win.  The company cuts checks to groups like United Way and the Boys and Girls Club who in turn write letters to legislators requesting they support AT&T’s agenda.

Time Warner Cable’s War on North Carolina’s MI-Connection; Price-Slashing, Overbuilding

Phillip Dampier April 23, 2012 Community Networks, Competition, Consumer News, Editorial & Site News, MI-Connection, Public Policy & Gov't Comments Off on Time Warner Cable’s War on North Carolina’s MI-Connection; Price-Slashing, Overbuilding

At a time when cable operators are more reluctant than ever to overbuild into another operator’s territory, something very strange is going on in central North Carolina.

Time Warner Cable is moving into the neighborhood — one already receiving service from a community-owned cable operator.  That would be like Time Warner moving into one of Comcast’s service areas.  For some reason, those large cable companies completely avoid competing head-to-head, but where community-owned provider MI-Connection has managed to sign up around 15,000 customers for service, Time Warner Cable has also arrived.

As a result, customers north of Charlotte, in communities around Davidson and Mooresville, are getting some amazing prices for cable television, phone, and broadband.  Time Warner will even deliver an offer right to your front door.

Susan Wagner in Mooresville got her deal when she threatened to cancel Time Warner Cable and return to MI-Connection.

“(Time Warner) gave everyone a really good offer when they first came in and then drove up the price after a while,” Wagner told the Charlotte Observer.

When Wagner called to cancel, Time Warner sent an employee to her door offering to slash her cable bill by $50 a month, enough to keep her business.

Other residents in nearby Cornelius are also getting prices substantially lower than residents in cities like Charlotte, where many residents have one choice for cable: Time Warner.  Sam, a Stop the Cap! reader in the Morrison Plantation neighborhood, noted they skipped the last few rate increases from the cable company.

“You just call and tell them the rate is too high and as soon as they find out you have MI-Connection as an alternative, they lower the price,” he said. “My niece in Charlotte can’t get the same deal even when we gave her the details — it’s only good in areas where MI-Connection operates.”

That leaves Charlotte residents paying $35-50 more a month than savvy customers further north can have for the asking.

“It sounds like predatory pricing to me when the company offers a special low price that people like my niece are probably subsidizing on their higher bill,” Sam suspects.

The Observer reports Time Warner is also laying cable in other neighborhoods, such as Heritage Green, where the cable company is soliciting business from MI-Connection subscribers door-to-door.

MI-Connection’s CEO, David Auger, formerly from Time Warner Cable himself, claims he’s unconcerned about Time Warner’s aggressive overbuild of his service area.

But the state’s largest commercial cable company has been signing up some of MI-Connection’s current customer base and successfully holding its existing customers in place with significant discounts on service.  Since last July, MI-Connection signed up 667 new customers, but also lost 577 others, most likely to Time Warner Cable.

MI-Connection was launched from the ashes of a bankrupt Adelphia Cable system acquired by the communities of Mooresville and Davidson.  After investing in a needed system upgrade, the community owned provider relaunched service nearly identical technically to other cable systems.  Unlike Wilson and Salisbury, where new fiber-to-the-home systems were built, MI-Connection offers a more traditional cable package.

That makes competition with Time Warner Cable more difficult, but the community provider is trying.  Time Warner Cable’s regular pricing in the area runs $68.49 a month for 85 basic channels.  MI-Connection sells 86 channels for $61.99.  But when customers call Time Warner to complain about their higher prices, the cable operator dramatically lowers them to keep the customer’s business.

“The regular price only matters until you call and complain about it,” says Sam.

There have been complaints, but many of them are less about the cable bill and more about politics.  MI-Connection has not come cheap either town, which had to cover some of the costs of a needed system upgrade and service installation, estimated to run about $1,000 for every new customer signed.

Last fall, mayoral challenger Vince Winegardner made local government involvement in broadband a political issue, saying the purchase of the cable system was a mistake.  He lost his bid, but the system’s money needs remain a frequent topic of discussion in all of the communities involved in MI-Connection, and earlier this year the company company asked for $1.1 million from Davidson and Mooresville to ride out the rest of the fiscal year.

Time Warner’s recent interest in invading a fellow cable operator’s service area and slashing prices for those customers has raised the question whether their overbuild is about competition or predatory pricing to drive MI-Connection out of business.

Wagner doesn’t seem to mind either way, telling the Observer it is a “win-win” for her, scoring a lower cable bill with Time Warner.

But Sam isn’t so sure the savings will last.

“It seems pretty clear to me that Time Warner isn’t hurrying to compete with Comcast or Charter — just MI-Connection and that makes me suspicious,” Sam says. “After spending all that money to ban community broadband in the state, they now seem to be trying to drive out of business the handful of companies that were exempted.”

“My niece is probably paying for this right now on her cable bill too, and once MI-Connection is out of the way, those prices will shoot right back up,” Sam concludes.

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