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AT&T’s Promotion Backfires; T-Mobile Exploits It In Press Release With Fake AT&T Quotes

Phillip Dampier January 29, 2014 AT&T, Competition, Consumer News, T-Mobile, Wireless Broadband Comments Off on AT&T’s Promotion Backfires; T-Mobile Exploits It In Press Release With Fake AT&T Quotes

att tmo war

A new promotion from AT&T that matches T-Mobile’s offer to pay any early termination fees incurred from switching carriers has backfired, to T-Mobile’s amusement.

In full-page newspaper ads appearing this week, T-Mobile says AT&T just made switching to T-Mobile risk-free, because if customers don’t like T-Mobile’s service, AT&T will foot the bill to switch them back:

T-Mobile recently announced they would pay early termination fees if customers broke up with AT&T and traded in their device for a new one at T-Mobile.

Now AT&T has made that offer essentially risk free. Because if anyone isn’t happy with T-Mobile, AT&T will pay to switch them back. Who says AT&T doesn’t have heart.

The bad news for AT&T though, is once people switch to T-Mobile and experience the fastest nationwide 4G LTE network in the country, lower service costs and fewer restrictions, they won’t switch back. But let’s not think about that. Let’s just thank AT&T for being so darned nice.

Not satisfied with that missile shot across AT&T’s bow, T-Mobile also issued a press release titled “Americans Everywhere Celebrating As AT&T Dismantles Death Star,” that includes fabricated quotes from AT&T’s executives:

BELLEVUE, WA — Jan. 28, 2014 —T-Mobile US, Inc. (NYSE: TMUS) today announced that pretty much everyone at the company is overcome with emotion and still kind of processing the decision by now-ex-rival AT&T to leave the dark side, step into the light, and join hands in supporting the Un-carrier consumer revolution.

“Call it an awakening,” said Ralph de la Vega, president and CEO of AT&T Mobility, “but I felt it was time to really stir things up and put the customer first for a change. And by “customer” I’m referring to our former customers who switch to T-Mobile, because our current customers don’t really qualify.” De la Vega said that the new T-Mobile switching offer was custom designed to entice its millions of contract customers to go ahead and give T-Mobile a try. “If for any reason you don’t love T-Mobile’s 4G LTE network, which is now faster than ours[i], we’ll actually pay you up to $450 to come back to AT&T, I kid you not.”

Ok, De La Vega didn’t actually say that, but he might as well have. Thanks to AT&T’s apparent change-of-heart and incredibly generous $450 T-Mobile customer buy-back campaign, insane numbers of its very own customers and even families of AT&T employees are enjoying a risk-free, zero-cost opportunity to switch to the Un-carrier. If customers making the switch are not completely satisfied with T-Mobile and its state-of-the-art nationwide 4G LTE network (now fastest in the U.S.), AT&T will cover the costs for customers switching back to their own slower network, up to $450 with trade-in. Details of the new AT&T offer can be found at att.com/att/switcherpromo.

“Wow. I mean … wow,” breathed John Legere, president and CEO of T-Mobile. “I guess we all have moments of doubt. You know? Like, can the darkness ever be defeated? But that they’ve singled us out in this way is just so affirming. I guess we must be doing something right. I mean, if AT&T can change, it feels like anything’s possible.

“It’s kind of like that scene where Darth Vader’s lying there and Luke helps take off his helmet,” Legere continued, “and you see that, okay, sure, Darth Vader’s pretty ugly, but he’s human after all.” [….]

Britain Sets New Broadband Speed Record: 1.4 Terabytes per Second; ‘Exaflood’ Irrelevent

Phillip Dampier January 29, 2014 British Telecom, Broadband Speed, Consumer News Comments Off on Britain Sets New Broadband Speed Record: 1.4 Terabytes per Second; ‘Exaflood’ Irrelevent

fiberFears that growing global Internet traffic might someday result in an Internet brownout were made irrelevant this week after Britain’s BT and Alcatel-Lucent achieved a new speed record in a field trial of ‘flexible grid’ infrastructure that reached 1.4 Terabits per second over an existing fiber network.

Flexgrid technology increases the density of individual transmission channels on traditional fiber networks, resulting in 42.5 percent better transmission efficiency over current standards.

“BT and Alcatel-Lucent are making more from what they’ve got,” explained Oliver Johnson, chief executive of broadband analyst firm Point Topic. “It allows them to increase their capacity without having to spend much more money.”

The trial was conducted through the overlaying of an “Alien Super Channel” comprised of seven 200 Gigabits per second (Gb/s) channels bundled together to provide a combined capacity of 1.4Tb/s. By reducing the spectral spacing between the channels from 50GHz to 35GHz using the 400Gb/s Photonic Services Engine (PSE) technology on the 1830 Photonic Service Switch (PSS), spectral efficiency is enhanced by almost 43%. The 1830 PSS can be used as an optical extension shelf of the 7750 Service Router (SR) and the 7950 Extensible Routing System (XRS). Flexgrid is the key to creating high-capacity, spectrally efficient super channels. The super channel is “alien” because it operates transparently on top of BT’s existing optical network.

btThe speeds were achieved on a standard 410km fiber link between BT’s Adastral Park research campus in Ipswich and the BT Tower in London.

The new transmission technology means existing fiber infrastructure can easily manage far faster speeds and more bandwidth without costly upgrades and more fiber installation.

alcatelWhile the new technology is unlikely to be deployed to individual customer homes and businesses, it is likely to become important for Internet backbone networks which handle connectivity between Internet Service Providers.

Companies like Cisco have warned for years that existing infrastructure might be unsuitable to manage the growth of Internet traffic, resulting in a potential “exaflood” of data over a congested Internet, resulting in “brownouts” that slow or stop Internet connections. But Alcatel-Lucent and BT have demonstrated that ongoing technological advances make such problems unlikely, because as Internet traffic increases, technological improvements assure that capacity keeps up at an affordable cost.

Cable’s Newest Triple Play: Time Warner Cable, Charter, and Comcast

[flv]http://www.phillipdampier.com/video/Bloomberg New Triple Play TWC Comcast Charter 1-28-14.flv[/flv]

Bloomberg News reports Time Warner Cable may face a proxy fight to force a sale of the company to Charter Communications. In turn, Comcast will pay Charter billions to take control of Time Warner Cable subscribers in the northeast and North Carolina. Industry analyst Craig Moffett predicts Comcast’s deep pockets may infuse billions in cash to sweeten Charter’s offer. It also means Comcast is not interested in buying all of Time Warner Cable itself. (3:11)

Charter Stiffs Montana With Bottom of the Barrel Broadband; Slow Speeds, Packet Loss

montanaMontana is among the bottom three states for Internet broadband performance and the state can partly blame Charter Communications for its poor service.

Net Index rates Montana so low because the state relies on slow speed DSL and cable broadband service provided by smaller players who either lack the will or resources to invest in improved service.

Among the worst providers: Charter Cable, which often suffers from capacity and connectivity problems in the state.

“Right now with Charter we are experiencing significant packet loss going out to major networks in the country,” Joshua Reynolds, president of JTech Communications in Bozeman told NBC Montana. “Its gotten so bad recently that he can’t connect to our file server and download files,” said Reynolds.

Reynolds said Charter’s slow service is now affecting his company by preventing an out-of-state employee from doing his job.

Brit Fontenot, director of economic development for the city of Bozeman is surprised Montana didn’t rank dead last. Fontenot told the television station local cable and phone providers are not investing in more reliable fiber optics to solve capacity slowdowns. The city is exploring taking matters into its own hands.

chartersucks“The future is a ring, a community ring connecting around the community that allows data to be transmitted both internally and externally,” said Fontenot.

The city is now engaged in dialogue with local business leaders to get comments on the quality of local Internet service.

Charter Cable is the second worst-rated cable company in the nation, according to Consumer Reports.

Speed ratings in Montana range from serviceable to painful. The fastest average speeds are around 15Mbps and the worst are just above 3Mbps.

[flv]http://www.phillipdampier.com/video/NBC Montana State Broadband Third Worst 1-27-14.flv[/flv]

NBC Montana surveys the broadband situation in Montana and the results are not good. (1:39)

Comcast Seeking Buyout of Time Warner Cable Customers in N.Y., New England, and N.C.

Phillip Dampier January 27, 2014 Charter Spectrum, Comcast/Xfinity, Competition, Consumer News, Public Policy & Gov't, Video Comments Off on Comcast Seeking Buyout of Time Warner Cable Customers in N.Y., New England, and N.C.

Comcast-LogoComcast Corporation and Charter Communications are actively working on a deal to let Comcast acquire Time Warner Cable subscribers in New York, New England, and North Carolina, according to sources reporting to CNBC.

The split-up of Time Warner Cable is contingent on a successful takeover bid by Charter Communications, which would quickly sell the systems in the three regions to Comcast for an undisclosed sum.

CNBC reports Comcast and Charter are close to agreeing on terms, but Time Warner Cable and Charter remain far apart on the terms of Charter’s takeover bid.

Charter_logoComcast’s involvement in the deal could inject much-needed cash into a takeover bid financed largely by debt. It might also prompt Charter to sweeten its offer for TWC.

Comcast’s interest in the northeast and mid-Atlantic region is not surprising. The cable company already has a large presence in eastern Massachusetts, New Jersey, Maryland, D.C., and Virginia. Time Warner Cable is the dominant cable company in New York, western and northern New England, and North Carolina.

Charter would likely keep Time Warner Cable’s operations in Texas, California, the midwest and south for itself if it succeeds in a takeover.

Charter has reportedly has hired Innisfree M&A, a proxy solicitor, to prepare for a possible proxy fight with Time Warner. Innisfree specializes in convincing shareholders to agree to proposed mergers and acquisitions.

Liberty Media, which has a substantial ownership interest in Charter Communications, is also appealing directly to Time Warner Cable stockholders and is planning to run its own slate of candidates for Time Warner Cable’s board of directors. Should Liberty-nominated candidates attract a majority of votes at the annual shareholder meeting in May, the new board members are expected to quickly approve a sale of the cable company.

[flv]http://www.phillipdampier.com/video/Bloomberg Comcast Charter Near Pact on Time Warner Assets 1-27-14.flv[/flv]

Comcast Corp. is near a deal to buy New York, North Carolina and New England cable assets from Charter Communications, Inc. if shareholders approve Charter’s takeover bid for Time Warner Cable Inc., people with knowledge of the matter said. Alex Sherman reports on Bloomberg Television’s “Money Moves.” (3:28)

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