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Updated: AT&T’s New U-verse Customer Promos: Free Tablet or Game Console for Those Who Wait

Phillip Dampier March 18, 2013 AT&T, Consumer News 4 Comments

u-verseAT&T is giving new U-verse customers their choice of a Kindle Fire HD, Nexus 7 Tablet, SONOS PLAY:3 or Xbox 360 game console when signing up for a double-play package of Internet and either phone or television service.

The company is targeting customers planning to switch more than one service away from an existing provider. Most will likely choose U-verse broadband and television service, but any combination of telephone or TV service will qualify a customer for the gift promotion, valued at up to $350.

But customers could wait more than a year before the gift shows up.

The fine print states that customers must wait up to 34 weeks (more than half a year) after signing up before a “reward notification” arrives. At that point, customers must complete an online redemption submission and wait an extra 23 weeks for the tablet or game console to arrive, assuming the customer kept service for at least 30 days.

Customers must sign up before  July 27, 2013 to qualify.

[Updated 3/19: One of our readers in the comment section quotes from an AT&T representative that their press release contained two major “typos”: It should have said 3-4 weeks and 2-3 weeks, but someone forgot to proofread.]

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Alex Perrier
Alex Perrier
8 years ago

That sounds like a joke, Phil! It could be an early April’s Fool Joke, a typo that should have read “3-4 weeks”, or both. Glad you spotted it out, though. Here in Canada, subsidized tablets and gaming consoles are more often available with a three-year mobile phone contract and not residential telecom.

8 years ago

I talked to chris lester ATT KC PR here in Kansas City and they called Dallas Uverse and indeed it is a typo. It should read 3-4 weeks and 2-3 weeks.

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