Home » broadband » Recent Articles:

AT&T Announces High-Speed Wireless 5G for Atlanta, Dallas, and Waco, Tex.

AT&T is rolling out mobile 5G service for its wireless smartphone and tablet customers in a dozen U.S. cities by year’s end, starting in parts of Atlanta, Ga., and portions of Dallas and Waco, Tex.

“After significantly contributing to the first phase of 5G standards, conducting multi-city trials, and literally transforming our network for the future, we’re planning to be the first carrier to deliver standards-based mobile 5G – and do it much sooner than most people thought possible,” said Igal Elbaz, senior vice president, wireless network architecture and design. “Our mobile 5G firsts will put our customers in the middle of it all.”

AT&T’s mobile 5G will work differently from the fixed wireless home broadband service Verizon is launching this year using small small cell neighborhood antennas. But like Verizon, AT&T is taking a gradual, incremental approach to the next generation of wireless technology.

In 2017, AT&T announced what it calls “5G Evolution” service in almost two dozen cities, although this branding was derided as “fake 5G” in the tech press because, in reality, it is just an improvement of today’s widely deployed 4G LTE service. Similar technology is also in place at T-Mobile. In the fall of 2017, AT&T introduced 4G LTE-Licensed Assisted Access (LTE-LAA) technology in Indianapolis and parts of Chicago, Los Angeles and San Francisco. This network lays the foundation to offer gigabit speed wireless service, and is especially useful in areas where AT&T’s spectrum holdings are tight.

AT&T’s initial 5G rollout will serve parts of:
A – Atlanta, Ga.
B – Waco, Tex.
C – Dallas, Tex.

AT&T is preparing its existing wireless network to permit gradual migration to the completed 5G wireless standard over both existing and new spectrum.

This year, AT&T plans to launch some 5G service using millimeter wave spectrum, which is very line-of-sight and offers a more limited service area. But the technology will support very fast wireless speeds and offer plenty of bandwidth. AT&T could deploy this technology initially in dense population areas and places like stadiums, malls, and convention centers.

“Ultimately, we expect to reach theoretical peak speeds of multiple gigabits per second on devices through mobile 5G,” AT&T wrote in a press release. “While speed is important, we also expect to see much lower latency rates. With higher speeds and lower latency rates, our mobile 5G network will eventually unlock a number of new, exciting experiences for our customers.”

If past precedent means anything, AT&T will likely only initially offer 5G service in selected parts of each city. It needn’t hurry, because equipment designed to work with the new spectrum isn’t expected to become widely available until 2019. A gradual transition will also please shareholders by keeping network upgrade costs predictable over the next 3-5 years.

AT&T isn’t expected to use 5G technology anytime soon as part of its taxpayer-funded, rural wireless broadband deployment. AT&T currently uses its 4G LTE technology to power its fixed wireless rural broadband service. AT&T claims this service was designed to assure download speeds of at least 10 Mbps, although customers using it report speeds are often lower, although sometimes higher. AT&T does not offer and network performance guarantees, stating, “service performance may be affected by your proximity to a cell site, the capacity of the cell site, the number of other users connected to the same cell site, the surrounding terrain, radio frequency interference, applicable network management practices, and the applications you use.” That will also be true of AT&T’s forthcoming 5G network.

Loveland, Col. Advances Municipal Broadband Without Public Vote to Avoid ‘Circus of Lies’

Fort Collins residents saw their mailboxes filled with mailers last fall opposing community broadband, paid for by the state’s cable lobby.

The Loveland, Col. City Council approved Tuesday four measures that include a $2.5 million spending authorization to lay the groundwork to allow the city to develop a new public broadband network.

The city plans to move quickly, spending $300,000 to develop an in-depth business plan for the service, which the city may run itself. The money will also be spent on researching financing options and a general outreach campaign to explain the service to local residents. Another $2.2 million will cover the development of a detailed solicitation for proposals to build the fiber network an exploration of bonding options.

Some Council members were adamant they will not repeat the mistakes of other Colorado towns by taking muncipal broadband up for a public vote. Several Loveland City Council members commented on a campaign of demagoguery and distortion practiced by incumbent cable and phone companies in Fort Collins and Longmont, which financed expensive campaigns to try to block municipal broadband proposals from getting off the ground. Both industry-funded campaigns failed.

For one Council member, the extensive lobbying campaign in 2017 to smear Fort Collins’ proposal municipal network backfired.

Councilman John Fogle had previously supported requiring a public vote if Loveland decided to get into the broadband business. But then last November he witnessed Fort Collins endure a well-financed effort by the Colorado Cable Telecommunications Association and the Fort Collins Chamber of Commerce to defeat a similar broadband proposal. He changed his mind.

“It’s not an even playing field when incumbent industries will spend $900,000 at the drop of the hat to perpetuate … a monopoly,” Fogle said, noting that local governments cannot spend taxpayer dollars to fight lobbyists and defend their proposals.

Ball: We don’t need a public vote.

Councilman Rich Ball went even further, declaring unless he died or resigned, he would never support a public vote.

“We have the wonderful opportunity to collaborate or we can be the little city that I grew up in that always got beat … by Fort Collins and Longmont,” Ball said.

Many local residents supporting the Loveland public fiber network applauded the decision of local council members not to be tricked into an unfair fight with the well-financed telecom industry.

“I don’t want the Council to spend even five minutes entertaining Comcast’s circus of lies and distortions. I hope those TV ads run last fall in Fort Collins from that fake group sponsored by the Chamber of Commerce taught our state a lesson on what cable monopolies will do to protect their monopoly,” said Loveland resident Susan Collins. “They’ll do whatever it takes and you can lose if you play their game. We already had a vote when we elected our City Council. If people don’t like what they are doing, they can vote them out again.”

But Mayor Pro Tem Don Overcash expressed concern and requested the four measures be amended to require voter approval, believing the Council may be exceeding its authority.

“If citizens want to expand our powers to meet their needs, they have the right to do that,” Overcash said.

A handful of residents also worried they would be paying for a network they won’t use, choosing to stay with their local cable or phone company provider instead.

Loveland, Col.

Councilman Jeremy Jersvig complained that his fellow Council members were making “dictatorial” motions to move forward on the fiber network that, in his view, did not consider public opinion.

But Council members who support Loveland’s public fiber proposal noted:

  • In a 2015 election, 82 percent of Loveland voters said “yes” to overriding a state law banning local governments from providing telecommunication services, such as high-speed internet. Other Colorado communities have gone through similar votes.
  • The vote allowed the city to explore making high-speed internet available throughout the Loveland area, independently or in partnership, and without raising taxes. City Council will make the final decision on whether to provide this service, and what model to use if so.
  • Ultra-fast internet service, with speeds greater than 1 gigabit per second, would be delivered through a citywide fiber-optic network, which is faster than what the local cable or phone company will provide.

New Law Would Tax ISPs and Websites Serving Kansas to Solve Rural Broadband Woes

Kansas House Bill 2563 would require content providers that sell products and services in Kansas to pay into the state’s rural broadband fund.

ISPs and any website that generates at least $500,000 in revenue from Kansas residents would be required to pay into a state fund to subsidize rural broadband, if a bill introduced by a Lawrence Republican becomes law.

Rep. Thomas Sloan’s House Bill 2563 — a bill requiring broadband and content providers to pay into the Kansas Universal Service Fund (KUSF), drew immediate fire from cable and telephone companies across the state, and Sprint Corp. told state officials the bill was illegal.

“Rural residents lack the same broadband opportunities as urban residents because of the high cost to serve low-population density areas,” Sloan said. “We have a classic case of rising customer expectations for capabilities delivered through a broadband communications system and a fiscally stressed telecommunications provider network’s ability to serve high-cost rural customers.”

As in many rural states, finding the funding to solve the rural broadband problem gets more difficult as those hardest to serve are also the most expensive to reach. Kansas currently spends about $40 million annually to reach homes and businesses that are still using dial-up or forced to invest in satellite internet service. Most KUSF money is given to incumbent rural telephone, wireless or cable providers to subsidize expansion, keeping costs in line with each company’s Return On Investment expectations.

But as demand for faster and more robust broadband accelerates, and as the definition of broadband itself has evolved, rural providers are increasingly challenged reaching both unserved customers and those now considered underserved because older technologies like DSL often do not meet the current FCC definition of broadband: 25/3 Mbps service.

Sloan said his bill is designed to address both problems by wiring unserved areas and improving access to reliable, high-speed internet service where only slower alternatives now exist. The bill would provide funding to more than 90 Kansas counties with a population density of less than 100 people per square mile (excepting the county seat). In an agricultural state like Kansas, that would directly inject cash for upgrades into large sections of the state. Sloan says his law would cover at least 40% of a provider’s wiring and upgrade costs.

Rep. Sloan

House Bill 2563 would fund a rural broadband project that:

  • is capable of minimum download speeds of 25 Mbps and minimum upload speeds of three megabits per second;
  • provides an average latency of less than 100 milliseconds to enable the use of real time communications; and
  • provides subscribers with a minimum monthly data allowance of 150 gigabytes per month.

“Poor connectivity to the internet undermines operation of businesses, filing of government documents, school research projects, viewing of entertainment and other day-to-day activities,” Sloan said.

ISPs would likely pass along the costs of the new broadband universal service fund charge to subscribers, which means urban Kansans will be contributing a portion of their monthly internet bill to benefit their rural neighbors.

Sloan’s bill would also take the unprecedented step of taxing internet content companies and for-profit websites that generate at least $500,000 in revenue attributable to Kansas customers and use the money for rural broadband expansion as well. Websites like Amazon.com, Netflix, and Hulu would certainly be liable, but so would thousands of other smaller website ventures, including porn websites and online publishers like newspapers.

Telecom industry lobbyists quickly descended on state lawmakers in Topeka to encourage them to kill Sloan’s bill:

  • Catherine Moyer, chief executive officer of Pioneer Communications in Ulysses, represents the interests of the State Independent Telephone Association for Kansas and the Kansas Rural Independent Telecommunications Coalition. She is strongly opposed to the bill because she claims it would weaken the current Kansas Universal Service Fund (KUSF) model that has given rural companies confidence and certainty their rural expansion investments will be backed with adequate state subsidies. Under Sloan’s bill, the disbursement formula and the areas entitled to receive state support would be expanded, potentially reducing funds that were payable to projects under the old KUSF subsidy system.
  • Patrick Fucik, national director of legislative affairs for Sprint Corp. in Overland Park, is concerned about broadening the universal service fund to tax content providers and other websites, claiming the state lacks the legal authority under federal law to impose such taxes.
  • John Idoux, a lobbyist with CenturyLink, which serves more than 100 Kansas communities with fewer than 1,000 residents, said the bill would likely make lawyers rich from the “prolonged” and inevitable legal challenges that will begin if the bill becomes law, “all while creating false hope of rural broadband availability.” Idoux also wants to make sure none of the KUSF money will be spent in areas already served by a fixed broadband provider (like CenturyLink). He does not want to see public money competing with private investment, even if it results in better service.

An audio-only hearing of the Committee on Energy, Utilities and Telecommunications of the Kansas State Legislature on HB2563, held Feb. 5, 2018. (35:53)

N.Y. Governor Reneges on 100% Broadband Promise, Offers Satellite to 72k New Yorkers Instead

Gov. Andrew Cuomo announcing rural broadband initiatives in New York.

It was called “Broadband for All” — New York Governor Andrew Cuomo’s commitment to bring high-speed internet service to every New York State resident. But it now appears the governor will break that promise and leave more than 72,000 rural New York residents with satellite-delivered internet that does not come close to meeting the broadband speed standard and is infamous for customer frustration, slow speeds, and low data caps.

Ensuring High-Speed Internet Access for Every New Yorker

In today’s world, internet connectivity is no longer a luxury—it is a necessity. Broadband is as vital a resource as running water and electricity to New York’s communities and is absolutely critical to the future of our economy, education, and safety.

In 2015, Governor Cuomo made the largest and most ambitious state broadband investment in the nation, $500 million, to achieve statewide broadband access by 2018. 

The New NY Broadband Program sets as its goal access to speeds of 100 Mbps for all New Yorkers, with 25 Mbps acceptable in the most remote and rural areas. The cost must not exceed $60 and there is a general prohibition of data caps. This goal exceeds requirements of the FCC’s Connect America Fund program and requires that projects be completed on a more accelerated timeline.

Today, the governor announced the state grant winners to split $209.7 million in the third and final round of awards to offer 122,285 additional homes, businesses, and institutions broadband internet service.

“These latest awards through Round III of the New NY Broadband Program will close the final gap and bring high-speed broadband to all New Yorkers in every corner of the state,” the governor’s office claimed.

Except it won’t.

Tucked in among the grant award winners is a $14,889,249 grant to Hughes Network Systems, LLC, targeting 72,163 rural New Yorkers, more than half of the total number of customers to be reached in the third round. Hughes operates the HughesNet satellite internet service, a technology derisively known as “satellite fraudband” for routinely failing to meet its advertised speed claims. It’s also known as “last resort internet” because it is slow, expensive, and heavily data capped.

Complaints about HughesNet are common on websites like Consumer Affairs:

“Extreme false advertising. Over the first 30 days with HughesNet Gen5, I averaged 3 Mbps download when advertised 25 Mbps. I canceled when they couldn’t answer why I used 20 GB of data in less than 24 hours. I am a 55 year old average internet user. No streaming. No music. No videos (YouTube). DO NOT GET THIS SERVICE EVEN IF NO OTHERS ARE AVAILABLE.” — Dennis, Tazewell, Tenn. (1/25/2018)

HughesNet claims high speed internet in our region. Clearly not available here, 3 service calls, with exchange of equipment, 50 calls – recorded leaves us no choice, we demand that this contract be null/void without stealing $399 cancellation. A despicable Company, uninformed customer service, average speeds with a video; upload speed 0.62 Mbps, the download speed is 1.28 Mbps. Help!!!” — Jeffrey, Kerhonkson, NY (1/21/2018)

“Promised speeds of no less than 25 Mbps. Actual speed received was 5-9 Mbps. Unable to stream anything. Computer programs did not operate and did not update as required. We have cancelled HughesNet at great cost to us. Worst internet service ever.” — Jennifer, Hartsville, SC (1/12/2018)

Pat (last name withheld) lives 1.3 miles from the nearest Charter Communications customer in Niagara County, near Niagara Falls and is very disappointed with recent developments. Charter has quoted an installation fee of $50,000 to extend their cable service and Verizon has refused to provide DSL service, leaving Pat resorting to using an AT&T mobile data plan, which is expensive and gets throttled after using more than ~22 GB a month.

“This was a scam from Jump Street,” Pat said. “Phase 3 has 70,000 out of 120,000 homes getting satellite internet, a technology that was already available. It also gives $70 million to Verizon who declined funds in first place. Five years and $675 million later and still no internet for my kids.”

“This is a huge disappointment for us,” Pat added. “We were counting on this happening. Told numerous times it would. Now we have to debate moving, we can’t continue not having internet. My oldest son just graduated high school never having internet at home.”

“I have written and spoke with New York Broadband Program Office and it was clear to me from the beginning they didn’t understand the problems they faced, namely infrastructure costs,” said Pat. “They didn’t want to hear it. They wrongly assumed that telecoms would bid and everyone would have internet. I knew when announcements were delayed that the bids for last mile didn’t come in. Tragic really. I think they made a mistake accepting that money from the FCC. Satellite was never on the table until that happened.”

Stop the Cap! readers have told us satellite internet is the worst possible option for internet access, and many have reported better results relying on their mobile phone’s data plan. But New York’s solution for more than 70,000 of its rural citizens — many that believed the governor’s commitment of 100% coverage — is to saddle them with satellite internet access starting at $49.99 a month for a paltry 10 GB of usage per month. The top plan on offer costs $99.99 a month and is capped at 50 GB a month before a speed throttle kicks in and reduces speeds to dial-up levels. A 24-month contract is required with a very steep early cancellation penalty.

Another surprising winner is Verizon Communications, a company that originally refused to participate in rural broadband expansion efforts. Verizon will accept more than $70 million to expand its broadband service to 15,515 homes, businesses, and institutions in the Capital Region, central New York, the North Country, and Southern Tier. At press time, it is not known if Verizon will bring FiOS or DSL to these customers.

Because New York State relied on private companies to bid to cover unserved residents, it seems clear HughesNet is the default choice for those New Yorkers stranded without a telecom company bidder. Although that will allow Gov. Cuomo to claim his program reaches 99.99% of New Yorkers, the rural broadband problem remains unresolved for those who were depending the most on New York to help bring broadband to rural farms, homes in the smallest communities, and those simply unlucky enough to live in small neighborhoods deemed unprofitable to serve.

Illinois Communities, Disappointed by Choice Between AT&T or Mediacom, Seek MetroNet

Phillip Dampier January 31, 2018 Broadband Speed, Competition, Consumer News, Metronet No Comments

Exurban communities in northern Illinois bypassed for upgrades from second-rate cable companies and considered too-small-for-fiber by AT&T are clamoring for a third option that will deliver fiber optic broadband.

In the Fox River Valley, west of Chicago, Sugar Grove residents are hopeful that a midwestern upstart that specializes in taking on larger cable and phone companies in the region will come to town with gigabit broadband and better service.

MetroNet is currently surveying residents of this fast-growing village of 9,000, looking for future customers willing to put down deposits of $20 to join a “MetroZone,” an area where MetroNet sees enough potential to begin construction of its fiber to the home network, over which it sells television, phone, and internet service.

The Kane Country Chronicle reports local resident Wendy Betustak can’t wait. Betustak has been a customer of both AT&T and Mediacom, and both underwhelmed her.

“I hate AT&T now, but I don’t want to make a jump back to Mediacom because I remember what that was like,” she said. “But AT&T has been out so many times that I’ve stopped calling them.”

While both Mediacom and AT&T have been promoting their investments in upgrading service, those benefits often take many years to reach smaller communities inside their service areas. In some cases, those upgrades will never arrive.

Sugar Grove is just one of several exploding exurban communities in the far western suburbs of Chicago. As residents migrate further away from the city center, they expect services to migrate with them. But when essential utilities are in the hands of private companies, smaller towns and villages are often frustrated to hear there is not enough Return On Investment to provide 21st century quality service.

But MetroNet’s business plan is more forgiving, in part because it recognizes it will almost always compete head to head with one or two long-established telecom companies. It also does not hurt to have neighboring communities already wired up by MetroNet, which serves Batavia, Geneva, Montgomery, North Aurora, Oswego, and St. Charles. MetroNet has already installed fiber throughout the village of Sugar Grove and plans to install more.

“These installations will facilitate service to the village at a later date. Currently they are being utilized as transport routes,” Sugar Grove village administrator Brent Eichelberger told the newspaper. “We do not have a firm date for when MetroNet plans to start providing service within the village. If residents and businesses are interested in having MetroNet provide service they should contact MetroNet directly.”

They might want to hurry. Residents are encouraged by the company to visit www.metronetinc.com/metrozone and select Sugar Grove (or another community MetroNet is considering) and create an account. A refundable $20 deposit allows MetroNet to know that a would-be customer is seriously interested in getting service. Right now, MetroNet estimates around 10% of Sugar Grove residents have placed deposits.

“The MetroZone opportunity is a milestone in that we are able to track those who are interested in us coming to the village of Sugar Grove,” said Kathy Scheller, business development manager for MetroNet. “Our goal is to have 25 percent of the village pre-signed by Feb. 28.”

MetroNet’s broadband customers blow past Mediacom and AT&T’s offerings with 100/25 Mbps internet service for $49.95 a month. MetroNet’s top speed – 1000/250 Mbps costs $89.95 a month.

The usual alternative for most towns and villages unwilling to consider building their own broadband networks is to wait for the cable and phone company to upgrade service, which could take years in smaller communities. But a growing number of small commercial ventures are starting to offer fiber broadband service in a growing number of communities to meet the demand for better and faster broadband service.

Search This Site:


Recent Comments:

  • Curious George: if it was to switch to $90 ultra internet only it should be easy. If they are adding spectrum tv and/or phone with that it does get complicated cuz th...
  • FredH: Correct....he might have been a TWC customer before, but he had to have switched over to a Spectrum rate plan before this "speed bump" was offered. A...
  • Curious George: A new modem isn't required if you already have 100mbps. They probably do want you off of a 8 channel modem even though it's supported. TWC should hav...
  • Curious George: nah(I mean it depends what you call a spectrum customer) it looks like he already had ultra which was $85 new people, $105 current with a $200 install...
  • FredH: @Nick - it sounds like you were a previous Charter/Spectrum customer, not a former TWC customer - correct? If so, that's a totally different scenario...
  • Homeslice: Myself and many of you on here have been waiting for Charter to upgrade the speed as they had stated a while ago. I ended up finding this site that b...
  • Phillip Dampier: There are third party companies selling Russian language channels in the U.S. Russia TV Company claims to offer over 200 Russian Federation TV and rad...
  • Phillip Dampier: Thanks for the tip....
  • Phillip Dampier: Oh how clever they are. They want you to abandon the old $14.99 TWC Everyday Low Price internet plan to qualify for this. I wouldn't take this deal if...
  • jeff: if u tell the system u want to be a new customer it will let u add the choice option after selecting internet only. if current customer with tv it do...
  • EJ: Kaniki we all know what is happening. They charge that because they can. In most areas there one competitor is inferior so they can charge to much and...
  • Todd: And 300M to Charter/Spectrum is peanuts. They increased ELP Internet from $14.99 to $19.99. I'm not a math major, but let me see if I have this righ...

Your Account: