Home » online streaming » Recent Articles:

Internet Service Tax Ending on July 1 in 7 States, But Will Streaming Services Be Targeted Next?

Phillip Dampier June 15, 2020 Consumer News, Online Video, Public Policy & Gov't 1 Comment

Residents of Hawaii, New Mexico, North and South Dakota, Ohio, Texas and Wisconsin will get a slight reprieve on their internet bill starting July 1, as taxes on internet access will end in the few remaining states that have been taxing service since 1998.

The Internet Tax Freedom Act prohibits states and local municipalities from taxing internet access, but seven states already taxing service at the time the law was passed were permitted to phase out the tax over several years. Time is up for those states on July 1st, the first day the internet tax ban will apply in all 50 states.

If providers did not pass taxes along to subscribers, those cable and phone companies will pocket up to $500 million in tax savings annually. If taxes were passed along to subscribers, they could see a lower internet bill starting next month.

The seven states are likely to take a significant budget hit as a result of the lost taxation. Revenue officials estimate Texas will lose at least $500 million a year in tax revenue, while Ohio will take a hit of up to $207 million annually. In Wisconsin, $170 million less taxes will be collected, while New Mexico will collect $81 million less. The amounts in North and South Dakota will be $20-25 million for each state, and Hawaii will emerge relatively unscathed, as their internet tax collects less than $1 million annually.

But a growing number of states hungry for tax revenue might make up revenue shortfalls by implementing new taxes or fees on streaming services instead.

Steve Lacoff, formerly with The Walt Disney Co. and Comcast, is now general manager of communications at Avalara, which provides cloud-based SAAS (software as a service) tax compliance. He told Multichannel News, “You are starting to see jurisdictions impose streaming-specific taxes on things like Netflix and Disney+ subscriptions. Roughly half the states [in the country] are applying sales and use taxes, and seven or eight of them are applying streaming ‘comm style’ taxes.”

Such fees can add 6-10% to the monthly cost of a subscription to services like Netflix, Disney+, Hulu, HBO Max, and others.

Lacoff thinks the seven states losing the ability to tax internet service could soon join many others now surcharging online streaming services to find more tax revenue.

“I think that is absolutely an issue that states are actively considering as the tax revenue base continues to decline,” Lacoff said. “Some of these [taxes] are statewide, some are in specific municipalities. For example, Chicago has an amusement tax whose origins, I think, go back to fairs and they have used this as a means to tax streaming service.”

Cable Companies See Big Growth in Broadband and Wireless, Big Losses in TV

Phillip Dampier January 27, 2020 Altice USA, Charter Spectrum, Comcast/Xfinity, Competition, Consumer News, Online Video Comments Off on Cable Companies See Big Growth in Broadband and Wireless, Big Losses in TV

Most analysts are predicting this past year will be the worst yet for video customer losses, with nearly two million cable TV customers cutting the cord in 2019, up from 1.26 million in 2018. Business is even worse for satellite TV operators, which lost 1.2 million customers in 2018 and are expected to have shed another 3.25 million customers in 2019 — mostly because of mass customer defections at AT&T’s DirecTV. Altogether, over five million Americans are estimated to have cut the cord over the past year.

Investors have largely stopped worrying about video subscriber losses, and cable operators have boldly told Wall Street they have stopped chasing video customers threatening to cancel service, claiming many are no longer profitable enough to keep. Their key competitors, online streaming video services like Sling TV, AT&T TV Now, and Hulu with Live TV are also seeing subscriber gains slowing, most likely because of price increases. One analyst predicted these online cable TV replacements would add a combined 804,000 customers in 2019, less than half of the 2.3 million they added in 2018.

Cable companies seem unfazed, in part because of record-breaking gains they are expected to have made in internet and wireless customers in the last year. One analyst suggests that most of those gains are coming directly at the expense of phone companies.

Comcast and Charter are the two largest cable companies in the United States.

“Cable’s clear speed advantage in roughly half the U.S. is driving continued strong share performance,” Jayant told clients in a research note. Jayant expects some of the biggest gains will come from ex-DSL customers in Comcast and Charter Spectrum’s service areas.

Nationwide, cable operators likely added 3.1 million new broadband customers in 2019, up 15% over last year. Phone companies are predicted to have lost at least 402,000 internet customers, up from 342,000 in 2018. Most of those departing customers are not served by fiber broadband.

Both Comcast and Charter Spectrum are also successfully attracting a growing number of mobile customers, as is Altice USA. Charter and Comcast offer their broadband customers the option of signing up for wireless mobile service, powered by Verizon Wireless. Altice USA resells Sprint service at cut-rate prices.

Comcast is estimated to have added 778,000 wireless customers in 2019 and analysts predict that the company will add another 909,000 in 2020. Charter Spectrum is expected to have gained 923,000 wireless customers in 2019, with another 1.04 million likely to sign up in 2020. Altice USA’s deal with Sprint in its Cablevision/Optimum service area has already attracted about 80,000 customers, with 550,000 more likely to follow in 2020.

SiriusXM Hiking Rates Nov. 13; Satellite Radio Monopoly Makes Rate Increases Easy

Phillip Dampier October 24, 2019 Competition, Consumer News, Public Policy & Gov't, SiriusXM 4 Comments

The satellite and app-based radio service SiriusXM has announced a broad-based rate increase for its customers that will take effect Nov. 13, 2019. Most customers will see a rate hike of $1 per month.

The company made the announcement with little fanfare, announcing the rate changes in private e-mails sent to customers.

Sirius and XM Radio used to be separate, competing satellite radio services. But in the waning days of the George W. Bush Administration, regulators approved a merger between the two entities after a 57-week review process, establishing a satellite radio monopoly.

The Bush Justice Department approved the Sirius and XM Radio merger on March 24, 2008, after being persuaded that satellite radio faced significant competition from traditional AM and FM radio, online streaming services, and the growing use of MP3 players. The FCC under Chairman Kevin Martin followed with a 3-2 approval on a party-line vote favoring the Republican commissioners. Martin said the internet delivered all the competition a combined SiriusXM could handle.

“The merger is in the public interest and will provide consumers with greater flexibility and choices,” Martin said of the merger at the time.

Martin’s predictions turned out to be largely untrue, as the combined company quickly merged into a single satellite radio service, began a series of rate increases, and faced the wrath of state attorneys general for its poor customer service and difficulty processing subscriber cancellations. For years as competing providers, Sirius and XM charged $12.99 a month, with substantial discounts for customers agreeing to multiple-month subscriptions. Lifetime subscriptions were also available. As of November 11th, the most popular subscription options — XM Select will cost $16.99/mo and XM All Access will cost $21.99/mo.

SiriusXM also now charges a range of fees customers may face:

  • Activation Fee: For each radio on your account, SiriusXM may charge a fee to activate, reactivate, upgrade or modify your subscription package.
  • U.S. Music Royalty Fee: Package pricing does not include the U.S. Music Royalty Fee, now 21.4% of the price of most audio packages which include music channels.
  • Invoice Administration Fee: If you request to receive a paper invoice, SiriusXM will charge you an invoice administration fee on each paper invoice rendered, except where prohibited.
  • Late Fee: If payment is not received in a timely manner, a late fee may apply.
  • Returned Payment Fee: If any financial institution or credit card refuses to honor your payment, a fee may be charged.
  • A La Carte Channel Change Fee: If you have an “A La Carte” Package, for each subsequent transaction to change your initial channel selections, you may be charged a fee.
  • Transfer Fee: If you transfer a Subscription from one radio to another you may be charged a transfer fee.
  • Cancellation Fee: Cancellation fees may be applied to Subscriptions activated in combination with a device purchased directly from SiriusXM.

SiriusXM customers can always get a much lower rate by threatening to cancel service. To cancel, call 1-866-635-2349 Monday through Friday 8:00 AM through 10:00 PM, ET, Saturday and Sunday 8:00 AM through 8:00 PM, ET. Tell the representative you are canceling because the service costs too much. You should be offered a retention rate of $30-35 for the next 5-6 months of service or around $60-100 a year (the lower end for Select, the higher end for All-Access). Just set a calendar reminder to repeat the cancellation threat a week or two before your retention rate is scheduled to expire and you can usually get that offer renewed. Note that the Music Royalty Fee will continue to be charged separately. A credit card is often required to get retention pricing, and service will automatically rebill at the prevailing rate after the promotional rate expires.

November 13, 2019 SiriusXM Subscription Rate Change

When will the subscription rates change? 

For packages that are impacted by the rate adjustment, the new subscription rates will be effective November 13, 2019. The new rates will apply to subscription purchases made on and after that date, or renewals of existing subscriptions that are processed on and after that date.

Which packages will be impacted by the rate change on November 13, 2019?

The standard monthly rates for Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly packages will increase. The standard monthly rates for A La Carte, A La Carte + Howard, A La Carte + Sports, A La Carte + Howard + Sports, and A La Carte Gold packages will increase.

The standard monthly rates for additional radios that are eligible for the Family Discount for these same packages will also increase.

By how much will the rates change?

The standard monthly rates for Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly packages, and A La Carte packages for a primary radio will increase by $1 per month. The standard rates for additional radios that are eligible for the Family Discount will also increase by $1 per month.

Which packages or plans are not impacted by the November 13, 2019 rate change?

The standard rate adjustment does not apply to the following packages: SiriusXM Premier Streaming, SiriusXM Essential Streaming, Mostly Music, News, Sports & Talk, Basic, Basic Plus, Español, Español Plus, MiRGE All-in-One, Traffic, and Travel Link, as well as Aviation weather packages.

My current subscription plan does not renew until November 13, 2019 or later. When will I be billed at the new rates?

You will be billed the new rate the next time your plan renews on and after November 13, 2019.

I have a plan for the Lifetime of my radio. Does the rate adjustment on November 13, 2019 impact the Lifetime plan?

No. Lifetime plans are not impacted by the rate adjustment.

Will the rate adjustment affect my trial subscription?

No. Trial subscriptions are not impacted by the rate adjustment.

I’m still on a trial subscription but I’ve already ordered a new subscription that will start when my trial subscription ends. Will you charge me the new rate?

If you have already purchased a Select, Select Family Friendly, All Access, All Access Family Friendly, Premier, Premier Family Friendly, or A La Carte package in a plan that will start when your trial ends (or if you purchase it before November 13, 2019), you will be charged the current rates for your first billing period, even if your trial does not end until after November 13, 2019. Then, whenever your plan bills again, you will be charged the new rates (or the rates in effect at that time) for those packages.

Examples:

If you chose a monthly billing plan to follow your trial, the first month will not be impacted by the adjustment. The new rates will apply to the second and subsequent months of your plan.
If you chose a quarterly billing plan to follow your trial, the first three months of your service will be at the current rates. You will not be billed at the new rate until your plan bills again (after the first three months).

Will the subscription rates for my ‘infotainment’ services from SiriusXM, such as traffic, Travel Link, Aviation, or Marine weather change on November 13, 2019?

The rates for traffic, Travel Link, and Aviation services will not change on November 13, 2019. The rates for Marine packages will change on November 13, 2019.

If I subscribe to one of the packages impacted by the rate adjustment, will you notify me before my subscription rate changes?

Yes, if we have valid contact information on your account, we sent or will send a notification to you by mail or email, before your plan bills or renews. This might be a good time to visit the Online Account Center to make sure your contact information is correct. If you have never before visited your online account, you will need to go through a short registration process before you can access your account.

When will the subscription rates for Marine weather change?

The new subscription rates will be effective November 13, 2019 for packages impacted by the rate adjustment. The new rates will apply to subscription purchases made on and after that date, or renewals of existing subscriptions that are processed on and after that date.

Which Marine weather packages will be impacted by the rate change on November 13, 2019?

The standard monthly subscription rates for all SiriusXM (Inland, Coastal, and Offshore), XM (Skywatch, Fisherman, Sailor, Master Mariner) and Sirius (Inland, Mariner, Charter) will increase.

How much will the rates change?

Effective November 13, 2019:

  • The standard rate for SiriusXM Marine Inland and Sirius Inland subscription packages will increase by $2 per month.
  • The standard rate for SiriusXM Marine Coastal and Offshore, XM Skywatch, Fisherman, and Sailor, and Sirius Marine and Charter subscription packages will increase by $5 per month.
  • The standard rate for XM Marine Master Mariner subscription packages will increase by $10 per month.
  • The standard rate for Sirius Marine Voyager subscription with Select, All Access, and Premier packages will increase by $1 per month.

My current Marine weather subscription plan does not renew until November 13, 2019 or later. When will I be billed at the new rates?

You will be billed the new rate the next time your plan renews on and after November 13, 2019.

Locast Adds Phoenix and Atlanta to Its Free Over The Air Streaming TV Service

Phillip Dampier October 21, 2019 Competition, Consumer News, Locast, Online Video Comments Off on Locast Adds Phoenix and Atlanta to Its Free Over The Air Streaming TV Service

A small sample of Locast’s program guide for Phoenix viewers.

Internet customers in Phoenix and Atlanta can now watch local, over the air TV stations for free thanks to Locast, a not-for-profit streaming TV service that is fighting the escalating costs of online streaming of network and local television programs.

That brings a total of 15 cities to the Locast roster, and the service has also expanded the number of stations it streams in many of its existing markets to include additional digital sub-channels it neglected previously.

Locast geofences its service, requiring viewers to allow Locast to verify location data proving a viewer is within a Locast service area. That is an effort to comply with current copyright law, which allows Locast to operate as a local relay service. That has not stopped a coalition of TV networks from suing Locast, claiming it violates that copyright law and is only masquerading as a non-profit organization. The lawsuit cites Locast’s increasingly aggressive fundraising messages found on its app and as a pre-roll streaming message each time a viewer switches channels. Some viewers claim the only way to get rid of those messages is to enroll as a donor member and contribute several dollars a month to the service.

Locast says it uses contributions to bolster its legal defense fund and also acquire equipment and resources to launch the service in new cities. Locast officials claim they will eventually launch in all 210 TV markets if contributions are adequate to cover the costs.

Locast carries all major network affiliates, independent and PBS stations, and most ethnic language and general interest sub-channels. Some religious stations are also included, but most home shopping channels and those dedicated to airing paid commercial programming 24/7 are omitted. In Atlanta, Locast carries nearly three dozen local channels. In Phoenix, 40 stations are available.

Locast does not offer time-shifting DVR service or on-demand programming. It relies entirely on live streaming, but offers viewers an on-screen program guide.

CBS and Viacom Move Closer to Multi-Billion Dollar Mega-Merger Under CBS Name

Phillip Dampier August 6, 2019 Competition, Consumer News, Online Video, Video Comments Off on CBS and Viacom Move Closer to Multi-Billion Dollar Mega-Merger Under CBS Name

CBS and Viacom are one important step closer to merging under the CBS name, creating one of the country’s largest programming and broadcasting powerhouses.

Last week, the two companies’ board of directors agreed on who would run the combined company that will be worth tens of billions of dollars.

Under the agreement, the top spot will go to current Viacom CEO Bob Bakish, according to a report in the Los Angeles Times. Bakish has been working with Viacom to transform its operations in a world increasingly dominated by cord-cutting and online streaming. Viacom had a reputation of being ruthless with its cable and satellite partners, demanding some of the industry’s highest rates for Viacom-owned cable channels, causing some cable operators to drop Viacom networks from their cable TV lineups.

It will not be the first time CBS and Viacom have been merged. Owner Sumner Redstone kept the two companies together until splitting them apart in 2006. Shortly after, Redstone’s declining health led to warring factions inside the two companies and several legal disputes with Sumner’s daughter Shari, who took over for her 96-year-old father. Former CBS CEO Les Moonves long opposed a merger between CBS and Viacom, but Moonves was forced out of CBS because of a burgeoning sexual harassment scandal. His replacement, acting CBS CEO Joseph Ianniello, is said to be sanguine about the merger deal, even though it would result in a demotion to managing CBS’ broadcast network, owned and operated TV stations, and Showtime.

The merged company would absorb Viacom into CBS, putting assets including Comedy Central, MTV, VH-1, Nickelodeon, BET, and Paramount Pictures under CBS ownership and control.

Three people close to the situation cautioned talks were still ongoing and not final.

Fox Business News reports the merger of CBS and Viacom may be imminent. Will they also acquire Discovery Networks? (4:53)

Search This Site:

Contributions:

Recent Comments:

Your Account:

Stop the Cap!