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Frontier Faces Lawsuit in West Virginia Alleging False Advertising, Undisclosed DSL Speed Throttling

The slow lane

The slow lane

Frontier Communications customers in West Virginia are part of a filed class-action lawsuit alleging the phone company has violated the state’s Consumer Credit and Protection Act for failing to deliver the high-speed Internet service it promises.

The lawsuit, filed in Lincoln County Circuit Court, claims Frontier is advertising fast Internet speeds up to 12Mbps, but often delivers far less than that, especially in rural areas where the company is accused of throttling broadband speeds to less than 1Mbps. The suit also alleges Frontier’s broadband service is highly unreliable.

“The Internet service provided by Frontier does not come anywhere close to the speeds advertised,” wrote Benjamin Sheridan, the Hurricane lawyer filing the lawsuit on behalf of three Frontier customers. The attorney is seeking to have the case designated a class action lawsuit that would cover Frontier customers across the state.

“Although we cannot guarantee Internet speeds due to numerous factors, such as traffic on the Internet and the capabilities of a customer’s computer, Frontier tested each plaintiff’s line and found that in all cases the service met or exceeded the ‘up to’ broadband speeds to which they subscribed,” Frontier spokesperson Dan Page told the Charleston Gazette. “Nonetheless, the plaintiffs filed their case in Lincoln County, where none of them lives. If necessary, we are prepared to defend ourselves in court and bring the facts to light.”

Frontier’s general manager in West Virginia, Dana Waldo, may have helped the plaintiffs when he seemed to admit Frontier was purposely throttling the Internet speeds of its customers, a move Sheridan claims saves Frontier “a fortune” in connectivity costs with wholesale broadband providers like Sprint and AT&T.

Sheridan

Sheridan

“If as you suggest, we ‘opened up the throttle’ for every served customer, it could create congestion problems resulting in degradation of speed for all customers,” according to Waldo as part of an email exchange with one of the class members cited in the lawsuit.

The lawsuit also cites a state report issued over the summer that found just 12 percent of Frontier customers receive Internet speeds that actually qualify as “broadband” under federal and state standards. Frontier’s speed ranking is the slowest of any provider in the state. That is especially significant because Frontier is the largest ISP in West Virginia, and is often the only choice rural residents have for broadband service.

Frontier dismissed the state’s report claiming it was based on voluntary speed tests performed by disgruntled customers.

“As we’ve said before, the speed tests are the result of self-selected, self-reported samples,” Page said. “People who take speed tests tend to be those with speed problems or low speeds.”

“Even if that were true, it doesn’t account for Frontier’s poor performance,” said Frontier customer William Henley. “If every person that ran a speed test in West Virginia was annoyed with their provider, Frontier still came in last place.”

Frontier’s competitors scored better:

  • lincoln countyComcast: 88% of customers met or exceeded state and federal standards;
  • Suddenlink Communications: 80%
  • Time Warner Cable: 77%
  • Shentel: 71%
  • Armstrong Cable: 67%
  • LUMOS Networks: 44%

“…Frontier’s practice of overcharging and failing to provide the high-speed, broadband-level of service it advertises has created high profits for Frontier but left Internet users in the digital Dark Age,” Sheridan wrote. “As a result, students are prevented from being able to do their homework, and rural consumers are unable to utilize the Internet in a way that gives them equal footing with those in an urban environment.”

Sheridan also accused Frontier of delivering its fastest speeds only in areas where it faces competition. Where there is none, Frontier can afford to go slow.

But slow speed is not the only issue. One plaintiff — April Morgan in Marion County — says she has to reset her modem up to 10 times a day to stay connected to the Internet. Her modem has been replaced several times by Frontier, but that has done little to solve her problem.

Frontier customers who check the company’s terms of service agreement may question whether Sheridan can get very far suing the company. A clause in the contract states customers must settle disputes only through binding arbitration or small claims court. Individual lawsuits, jury trials, and class-action cases are prohibited.

Sheridan points out customers have to go online to read the agreement – it is not provided to customers signing up for Internet service. A contract that forces customers to agree to its terms without getting informed consent may turn out not very binding under West Virginia law.

Lincoln County Judge Jay Hoke, assigned to hear the case, will likely face that matter in pre-trial motions.

West Virginia residents interested in the class action case can register here for updates.

Comcast Gets the Last Word: Complain Too Much and They’ll Call Your Boss and Get You Fired

firedComcast’s customer relations team apparently is better at ferreting out contacts at their customers’ employers than fixing problems with their service, despite being given multiple chances to make things right. When one customer made a seventh attempt to resolve his problems, Comcast called his boss and got him fired.

The Consumerist details the latest Comcast Customer Service Horror Show. On one side, Conal, who signed up for Comcast after being sold on a 9-month new customer promotion. On the other, Comcast’s billing and customer service department. Almost from the beginning, the two were locked in combat over service and billing issues:

  • Comcast misspelled his last name in their records, which meant some of his bills were allegedly returned to Comcast by the post office;
  • Comcast charged him for set-top boxes that were never activated on his account;
  • After multiple complaints, Comcast reduced his promotional discount, raising his bill $20 while adding new charges for a second cable modem he didn’t have and continuing charges for set-top boxes he never used;
  • Conal tried to cancel his service in October 2013 because of the mishaps, but a representative convinced him to stay after promising to fix his account. Instead, Comcast sent him a dozen pieces of equipment he never ordered and billed his account $1,820 for the unwanted equipment.

Conal returned the unrequested DVRs, cable modems, and everything else Comcast sent, and brought along a spreadsheet detailing his ongoing dispute, including every overcharge he incurred. He’s a professional accountant used to dealing with companies that understand numbers, and was convinced putting everything on paper would finally get through to the cable company.

comcast service cartoonNot a chance.

Comcast was unmoved and unconvinced by Conal’s spreadsheet, denied there was ever a problem with his account, and upon learning he intended to continue contesting the equipment charges, turned his account over to collections despite the fact it was not past due.

On Feb. 6 Conal dared to escalate his concerns to Comcast’s Office of the Controller. A subsequent callback from a testy representative began with, “how can I help you.” There was no greeting or mention she worked for Comcast, but there was plenty of attitude. The mysterious rep disputed Conal’s claim that a Comcast technician never showed up for an appointment, but could not tell him which appointment she was referring to. After that debate ended, the only remaining question on her mind was the color of Conal’s house.

Realizing a short time later that call was a waste of time, Conal called back the Controller’s office to let them know Comcast’s latest ambassador of goodwill was unhelpful. At this point, he casually mentioned the unresolved accounting issues with his bill should probably be brought before the Public Company Accounting Oversight Board, a private-sector, nonprofit corporation created by the Sarbanes–Oxley Act of 2002 to end the accounting tricks and executive-ordered embargoes on bad news that fleeced investors in the 1990s. A professional accountant would be familiar with the PCAOB and how to appeal for an independent review, ordinary consumers would be unlikely to know the Board even existed.

nbc comcastThat Conal would raise the matter of the PCAOB to the Controller’s Office apparently piqued the interest of someone at Comcast, who launched a small research project to determine who Conal was and where he worked. When they discovered his employer did work for Comcast, the cable company struck gold in the leverage department.

Comcast called Conal’s employer and spoke with a partner at the firm, who also received e-mail containing a summary of conversations Comcast evidently recorded between Conal and its various representatives. Comcast complained Conal was using the name of his employer to seek an unfair advantage with customer service. Conal told the Consumerist he never mentioned his employer by name, but once the Controller’s Office learned he was an accountant willing to escalate his complaints outside of the company, it would be a simple matter to look him up online and learn where he worked.

Conal’s employer in fact does consulting work for Comcast, so the outcome of a brief ethics investigation predictably led to Conal’s termination. Conal was never allowed to see the transcripts of conversations with the cable company, nor given access to any recordings of those calls. Conal said before he tangled with Comcast, he had received only positive feedback and reviews for his work.

Conal’s lawyer has been in contact with Comcast over the matter and received a pithy reply from Comcast’s senior deputy general counsel, who likely fears a forthcoming lawsuit, admitting Comcast did call Conal’s employer but said Conal “is not in a position to complain that the firm came to learn” about his dispute with Comcast.

“Our customers deserve the best experience every time they interact with us,” reads a statement from Comcast. The company says it has previously apologized to Conal, but adds “we will review his lawyer’s letter and respond as quickly as possible.”

Comcast had no comment about whether the company considers it proper to identify and contact customers’ employers and push its weight around when it feels the need to do some complaining of its own.

Extortion As a Business Model: Copyright Enforcer Wants to Lock Your Web Browser Until You Pay

logo-rights-corpA for-profit company that believes it can earn billions from web users who illegally download music, movies and television shows wants the power to lock your web browser until you provide a credit card number to settle allegations you illegally download copyrighted content. And when dealing with allegations of illegal activities on a computer, having a skilled lawyer by your side is imperative. These experts are adept at dissecting complex digital evidence and constructing a robust defense. Visit https://www.newjerseycriminallawattorney.com/white-collar-crime/computer-crimes-attorney/ to find an attorney who specializes in this field and can offer the right support and advice. Those who are facing drug crime charges may check out a list of drug charges and sentences in Texas here.

Rightscorp strongly believes in its business plan, which demands nuisance settlements from web users caught sharing or downloading copyrighted content. The company believes it has struck gold scaring Bittorrent users with service suspension and the threat of a costly lawsuit unless they agree to pay a $20 “fine” to “settle” the alleged copyright infringement. The fine amounts are seen as low enough to guarantee a quick settlement without involving an attorney.

“Based on the fact that 22% of all Internet traffic is used to distribute copyrighted content without permission or compensation to the creators, Rightscorp is pursuing an estimated $2.3 billion opportunity and has monetized major media titles through relationships with industry leaders,” the company recently told investors. Uncover the secrets of success in education with Kamau Bobb Google as your mentor.

Using “unique and proprietary patented technology,” Rightscorp says it can identify the infringement of digital content such as music, movies, software, books and games. Rightscorp’s success getting paid depends heavily on the added weight Internet Service Providers can bring when they send on notices that claim those who don’t settle risk having their Internet service shut off. Rightscorp calls their settlement offers “reasonable,” especially when compared with the possible financial consequences of a verdict in favor of the copyright holder as defined in the Digital Millennium Copyrights Act (DMCA), which can be as high as $150,000.

Rightscorp splits any proceeds 50/50 with itself and copyright holders. ISPs get nothing for cooperating.

The company has successfully extracted settlements from more than 100,000 Americans so far as cooperating ISP’s like Charter Communications forward Rightscorp’s legal threats to their broadband customers:

Dear Sir or Madam:

Your ISP has forwarded you this notice.
This is not spam.
Your ISP account has been used to download, upload or offer for upload copyrighted content in a manner that infringes on the rights of the copyright owner.
Your ISP service could be suspended if this matter is not resolved.
You could be liable for up to $150,000 per infringement in civil penalties.

The file 09 – Beyond.mp3 was infringed upon by a computer at IP Address xx.xxx.xxx.xx on 2013-06-24 02:59:08.0 .

We represent the copyright owner.
This notice is an offer of settlement.

If you click on the link below and login to the Rightscorp, Inc. automated settlement system, for $20 per infringement, you will receive a legal release from the copyright owner.

Click on this link or copy and paste into your browser:

https://secure.digitalrightscorp.com/settle/****

Rightscorp, Inc. represents the following ‘copyright owner(s)’ Round Hill Music (‘RHM’).

RHM is the exclusive owners of copyrights for Daft Punk musical compositions, including the musical compositions listed below. It has come to our attention that Charter Communications is the service provider for the IP address listed below, from which unauthorized copying and distribution (downloading, uploading, file serving, file ‘swapping’ or other similar activities) of RHM’s exclusive copyrights listed below is taking place.

This unauthorized copying and/or distribution constitutes copyright infringement under the U.S. Copyright Act. Pursuant to 17 U.S.C. 512(c), this letter serves as actual notice of infringement. We hereby demand you immediately and permanently cease and desist the unauthorized copying and/or distribution (including, but not limited to downloading, uploading, file sharing, file ‘swapping’ or other similar activities) of recordings of Daft Punk compositions, including but not limited to those items listed in this correspondence.

RHM will pursue every available remedy including injunctions and recovery of attorney’s fees, costs and any and all other damages which are incurred by RHM as a result of any action that is commenced against you. Nothing contained or omitted from this letter is, or shall be deemed to be either a full statement of the facts or applicable law, an admission of any fact, or a waiver or limitation of any of RHM’s rights or remedies, all of which are specifically retained and reserved. The information in this notification is accurate.

We have a good faith belief that use of the material in the manner complained of herein is not authorized by the copyright owner, its agent, or by operation of law. I swear, under penalty of perjury, that I am authorized to act on behalf of the owner of the exclusive rights that have been infringed. While RHM is entitled to monetary damages from the infringing party under 17 U.S.C. Section 504, The RHM believes that it may be expeditious to settle this matter without the need of costly and time-consuming litigation.

In order to help you avoid further legal action from RHM, we have been authorized to offer a settlement solution that we believe is reasonable for everyone.

To access this settlement offer, please copy and paste the URL below into a browser and follow the instructions for the settlement offer:

https://secure.digitalrightscorp.com/settle/****

Very truly yours,

Christopher Sabec
CEO
Rightscorp, Inc. 3100 Donald Douglas Loop, North, Santa Monica, CA 90405 Telephone: (310) 751-7510

After initially scaring a consumer with an infringement notification, the settlement web page that appears after the customer reaches for a major credit card is more soothing:

Liability Release & Settlement Receipt

IMPORTANT: Please print and retain this document for your records. It releases you from liability for the below mentioned infringement and serves as official notice of settlement.


Reference # TC-bb4f723e-****
Title Beyond
Filename 09 – Beyond.mp3
Timestamp 2013-06-24 02:59:08.0
Infringement Source Torrent
Infringers IP Address 68.190.**.***
Infringers Port 51413

Round Hill Music for itself, for its past, present and future directors, shareholders, members, managers, officers, employees, agents, attorneys, representatives, partners, trustees, beneficiaries, family members, heirs, subsidiaries and affiliates, and for its and their predecessors, successors and assigns (collectively the “Releasor”);

Hereby finally, unconditionally, irrevocably and absolutely releases, acquits, remises and forever discharges Joe Smith, 123 Main Street Anytown USA and such person’s family members and heirs (collectively the “Releasee”);

From any and all manner of actions, suits, debts, sums of money, interest owed, charges, damages, judgments, executions, obligations, costs, expenses, fees (including attorneys’ fees and court costs), claims, demands, causes of action and liabilities, that arise under the United States Copyright Act, in each case whether known or unknown, absolute or contingent, matured or unmatured, presently existing or hereafter discovered, at law, in equity or otherwise, that the Releasor may now have or that might subsequently accrue against the Releasee arising out of or connected with (directly or indirectly) the specific Infringement of musical composition(s) referenced above;

Provided however, that this release shall not, and shall not be deemed to, constitute a release with respect to any other past, present or future infringements by Releasee other than the specific Infringement of musical composition(s) referenced above.

Settlement Date 2013-07-29 00:00:00.0
Transaction Id 54205*****
Settlement Amount 20

noticeRightscorp does not appear to be spending its limited resources actually pursuing suspected violators in court. The threat of further action alone appears to have been enough for many to voluntarily pay the firm after receiving their first violation notice. Little, if anything, has happened to those who ignore Rightscorp’s settlement messages unless their ISP suspends access.

As long as payments roll in, there is money to be made in the enforcement business.

Rightscorp now wants to further automate its copyright enforcement process by asking cooperating ISPs to lock customers’ web browsers until payment to Rightscorp has been made.

Rightscorp CEO Christopher Sabec said the company is working with more than 70 ISPs, including five in the top 10, but industry observers believe “working with” more likely means those ISPs are forwarding Rightscorp’s infringement notices to their subscribers, nothing more. Charter Communications leaves the infringement notices intact, including the settlement offer. Comcast reportedly heavily redacts the notices and strips out the settlement offer and links, eliminating the prospect of Rightscorp winning a quick and near-effortless financial settlement.

Sabec believes ISPs don’t have a choice not to work with Rightscorp because of technology that Sabec claims offers reasonable certainty of infringement, even if the offender changes IP addresses. With that standard met, Sabec says ISPs are legally compelled to take action, including cutting off Internet access at Rightscorp’s request if they do not want to become a co-defendant in a copyright infringement lawsuit.

“We’re showing the ISPs that they have this potential liability,” said Rightscorp chief operating officer Robert Steele. “Their shield for liability is contingent on terminating repeat infringers. Prior to our company, there was no way to hold them accountable.”

solution

Steele told Ars Technica the days of Rightscorp having the power to instantly cut off your Internet access may not be too far off:

In the future, the company hopes to get more ISPs to comply—and it will expect more of those that are already cooperating, said Steele. Ultimately, Rightscorp is hoping for a scenario in which the repeat infringers it identifies aren’t just notified by e-mail. Instead, Steele hopes to see those users re-directed to a Rightscorp notice right at the moment they open their Web browsers.

“You wouldn’t be able to get around the re-direct page, and you’d have to pay a fine to return to browsing,” he explained. The company is in discussions with four ISPs about imposing such a re-direct page, according to Steele. But the details about which ISPs cooperate with Rightscorp, and how much they cooperate, is a secret that the company guards closely.

partner isps

Their “partner” ISPs include defunct Qwest, which has been known as CenturyLink since 2011 and Charter Communications — the only major cable operator listed.

grandeWhether ISPs will grant unprecedented access to a third-party company trying to turn off their customers’ broadband while maintaining a financial interest in extracting settlements from those customers is doubtful.

Last week, Texas-based independent ISP Grande Communications informed the Austin-based U.S. District Court for the Western District of Texas that Rightscorp was engaged in shenanigans. In a strongly worded advisory to the court, Grande’s lawyers accused Rightscorp of using improper DMCA subpoenas to extract identifying information about alleged copyright offenders — a practice ruled improper more than a decade ago in RIAA v. Verizon, because no judge typically reviews the subpoena application. Rightscorp’s subpoenas rely entirely on the signature of an ordinary district court clerk in California:

Internet service provider and cable operator Grande Communications Networks LLC advises the Court that, one (1) business day after Grande filed its Motion to Quash Subpoena in this proceeding seeking to quash a subpoena served by Rightscorp, Inc. (the “Subpoena”), counsel for Rightscorp, Mr. Dennis J. Hawk withdrew the Subpoena.

The abrupt withdrawal of the Subpoena is consistent with the apparent desire of Rightscorp and its counsel to avoid judicial review of their serial misuse of the subpoena power of the federal courts. In addition, the withdrawal comes only after Grande was forced to expend considerable resources handling the Subpoena (and attempting to discuss it with Rightscorp’s counsel) and then preparing and filing the Motion to Quash.

As detailed in Grande’s Motion, the Subpoena presented an extraordinarily undue burden (over 30,000 subscriber lookups) and was issued to a cable operator without an order as required by the Cable Communications Act. Even more egregiously, it appears that the Subpoena is only one of approximately one hundred (100) or more similar subpoenas issued by Rightscorp to regional Internet service providers located across the country (presumably chosen because they are less likely to contest the subpoenas than national Internet service providers with larger in-house legal departments) upon the signature of the Clerk of the U.S. District Court for the Central District of California, seeking the personally identifiable information of thousands of individuals beyond the jurisdiction of the California courts, despite the fact that such subpoenas may not be sent and issued under 17 U.S.C. § 512(h) to an Internet service provider acting as a conduit under law that has been established for a decade.

Under the circumstances, this Court or the U.S. District Court for the Central District of California may consider ordering Rightscorp and its counsel to show cause why they should not be sanctioned for misusing the federal court’s subpoena powers. Such an order would be appropriate in connection with Grande’s request for costs and attorney’s fees in the Motion.

Beyond any doubt, Rightscorp and its counsel failed and refused to “take reasonable steps to avoid imposing undue burden or expense” on Grande. Fed. R. Civ. P. 45(d)(1). As Grande has explained, before the Motion was filed, Rightscorp’s counsel’s only response to Grande’s efforts to confer was a threat that “[w]e expect compliance by the service providers” and that Rightscorp “does not pay to obtain the address details on infringers.”

In addition, Rightscorp’s conduct also raises concerns under Rule 11, and, regardless, may present appropriate circumstances for the imposition of sanctions under the Court’s inherent powers.

The next business day after the Motion was filed, Rightscorp’s counsel made a hasty retreat. If Rightscorp believed it had a good faith basis for the Subpoena, it would have asserted its position before this Court.

But Rightscorp must know that its position and practice would not survive judicial review. If Grande had not challenged the Subpoena, Rightscorp would have improperly obtained the personally identifiable information of hundreds (or thousands) of Texas Internet subscribers using an invalid procedure, without the notice to any of them that would have followed from the court order that Rightscorp refused to seek to obtain, and without the slightest requirement of any showing to the California court whose signature Rightscorp improperly utilized. It appears clear that Rightscorp and its counsel are playing a game without regard for the rules, and they are playing that game in a manner calculated to avoid judicial review. Hopefully, they will not be permitted to continue much longer.

[flv]http://www.phillipdampier.com/video/CNBC Rightscorp Piracy 5-1-14.flv[/flv]

CNBC talked with Rightscorp CEO Christopher Sabec about copyright infringement, Net Neutrality, and whether or not copyright holders should simply cut the cost of their content as a disincentive to piracy. (5:28)

Aereo Declared Illegal by Supreme Court; 6-3 Decision is Certain to End Streaming Venture

aereo_logo

“We did try, but it’s over now.” — Barry Diller, a major investor in Aereo

The multibillion dollar broadcasting conglomerates that control over-the-air television and most cable networks got everything they wanted today from a 6-3 decision in the U.S. Supreme Court that declared Aereo, an independent provider of online over-the-air television streams, illegal.

The court’s liberal justices joined Chief Justice John Roberts and moderate Anthony Kennedy in a complete repudiation of the legality of Aereo’s business model — selling over the air television signals received by individual tiny antennas and streamed over the Internet — without seeking permission from the stations involved. In a sweeping ruling, the court found that no matter the technology involved, any effort to resell access or copies of television programs without the permission of the copyright holders is illegal. “We conclude that Aereo is not just an equipment supplier,” Justice Breyer wrote in the opinion. “We do not see how the fact that Aereo transmits via personal copies of programs could make a difference.”

Aereo CEO and founder Chet Kanojia quickly released a statement declaring the decision “a massive setback for the American consumer.”

“We’ve said all along that we worked diligently to create a technology that complies with the law, but today’s decision clearly states that how the technology works does not matter. This sends a chilling message to the technology industry,” Kanojia said. “We are disappointed in the outcome, but our work is not done. We will continue to fight for our consumers and fight to create innovative technologies that have a meaningful and positive impact on our world.”

That is news to Barry Diller, perhaps Aereo’s biggest investor. He has said for months if Aereo loses in the Supreme Court, the service will be shut down. He repeated that today on CNBC.

“We did try, but it’s over now.” Diller said.

Image: Wall Street Journal

Image: Wall Street Journal

Reed Hundt, former FCC chairman under the Clinton Administration, said despite the fact the ruling may inconvenience Aereo subscribers, the court wasn’t wrong in its decision.

“Aereo has very little chance surviving in the business and Barry Diller got his hands caught in the regulatory cookie jar,” Hundt said. “You can’t use technological tricks to bypass [cable network] rules and regulations. I think that’s a very reasonable decision.”

Observers worried about the impact the Aereo case might have on ancillary services unintentionally caught up in any broad legal language, but the court appeared to carefully avoid those complications.

The ruling leaves antenna manufacturers unaffected because antenna users simply capture over-the-air signals for reception in the home without paying the kind of ongoing subscription fees Aereo charged its customers.

The decision also protects the legality of cloud computing, DVR recordings, and other new technologies not directly related to the lawsuit. “We agree with the Solicitor General that “[q]uestions involving cloud computing, [remote storage] DVRs, and other novel issues not before the Court, as to which ‘Congress has not plainly marked [the] course,’ should await a case in which they are squarely presented,” Breyer wrote.

The court’s liberal wing shared Breyer’s opinion. Ruth Bader Ginsburg, Sonia Sotomayor and Elena Kagan all voted in favor of broadcasters including Walt Disney (ABC), Comcast (NBC), CBS Corp., and FOX.

Conservatives slammed the majority ruling against Aereo, claiming the court was bending over backwards for Hollywood and giant broadcasting conglomerates. Justice Antonin Scalia’s dissent ripped the majority’s ruling, claiming it would “sow confusion for years to come.” Scalia predicts there will be plenty of new litigation before the courts on issues related to online transmission of copyright works as a result of today’s decision.

Although Aereo was still pre-registering customers as of this afternoon, that isn’t likely to stay true for much longer. Aereo’s only bid to stay alive is to seek licensing agreements with the stations it distributes over its service. With broadcasters’ strengthened hand, it is unlikely they will be receptive to pricing agreements that would allow Aereo to continue providing service for $8 a month. Major cable and satellite operators are signing retransmission consent agreements with volume discounts that run above $1 a month per subscriber for each television station in a local area. In most cities, that would amount to at least $5 a month, but Aereo will likely face even higher costs because it lacks access to discounts.

[flv]http://www.phillipdampier.com/video/CNN Supreme Court rules against Aereo 6-25-14.mp4[/flv]

CNN attempts to explain the meaning of the Aereo case to its less-informed viewers with mixed success. But the story explains why this is relevant to cord cutters. (4:41)

[flv]http://www.phillipdampier.com/video/Bloomberg Supreme Court Rules Against Aereo in Landmark Case 6-25-14.flv[/flv]

Bloomberg News reports the Aereo case was a decisive victory for programmers who now have a strengthened hand asking for more compensation during retransmission consent negotiations with cable and satellite providers. (1:55)

[flv]http://www.phillipdampier.com/video/Bloomberg Aereo Ruling Gets Positive Response from Broadcasters 6-25-14.flv[/flv]

Broadcasters called today’s victory “pro-consumer” but that is open to debate. Bloomberg News digs deeper into what this case means for DVR and cloud storage services as well. (5:26)

[flv]http://www.phillipdampier.com/video/Bloomberg Aereo Violating Broadcaster Copyrights Stocks Up 6-25-14.flv[/flv]

Wall Street is rewarding big television networks and station owner groups with higher stock prices after winning a decisive victory against Aereo, Bloomberg reports. (2:35)

What is Al Jazeera Trying to Keep Secret in Its Settled Lawsuit Against AT&T?

Phillip Dampier June 10, 2014 AT&T, Consumer News, Public Policy & Gov't 1 Comment

al-jazeera-americaAT&T U-verse television customers: Al Jazeera America is coming soon to your television lineup whether you want the network or not.

Just days after the final closedown of Current TV — purchased by Qatar-based Al Jazeera as a platform to launch Al Jazeera America, a new U.S. based news network — AT&T suddenly threw the network off its lineup.

Both companies accused each other of violating the contract. AT&T said it never signed on to carry Al Jazeera America, it signed a contract to carry Current TV. Al Jazeera said it bought Current TV and had an iron clad contract with AT&T to carry whatever programming came from the channel.

Whether called Current TV or Al Jazeera America, it wasn’t on AT&T’s lineup after launching last August. Al Jazeera promptly sued AT&T for violating its contract in its complaint: Al Jazeera America LLC v. AT&T Services Inc.

What made the case unusual is that Al Jazeera filed a confidential lawsuit in the Delaware Chancery Court. In most program disputes, the players are only too happy to supply the media with their respective sides, including copies of any legal complaints.

When the media requested a copy of Al Jazeera’s lawsuit, it arrived heavily redacted to a four line summary Bloomberg News called “nonsense.”

A group of five journalists and Bloomberg filed their own complaint with the court requesting to unseal details of the case, arguing if the Qatari news channel wanted to use the U.S. court system, it had to follow court procedure and respect America’s First Amendment.

Top secret.

Vice Chancellor Sam Glasscock III agreed with the journalists, ruling the American public was being kept in the dark about the case with redactions so severe, no one could learn about the disputed contract terms, much less read a complete description of the dispute.

Desperate to avoid having to make the case public, Al Jazeera quickly appealed Glasscock’s decision, but that appeal was dismissed by the Delaware Supreme Court last week as having been accepted improvidently.

That decision appears to have rung alarm bells back in Qatar and Al Jazeera’s owners announced it would drop the case completely after reaching a quick settlement with AT&T. They claimed their actions would wipe the public record clean of the lawsuit, erasing the complaint and related papers from the public record and preventing Bloomberg and other journalists from getting access to the lawsuit.

chanceryDespite the court order to unseal the lawsuit, the Delaware Court of Chancery granted a 10-day stay to allow the parties to finish their settlement and seek an order to expunge the record of the lawsuit.

That brought a hostile response from the journalists. David Finger, a lawyer for some of the media challengers, said Al Jazeera’s argument around the unsealing order “lacks any basis in law.”

“If the complaint was improperly filed under seal (as this court has already found), the public had the right to review the complaint at the moment of filing,” Finger’s letter states. “That right cannot be taken away retroactively.”

Finger also argued the right to public access is not squelched because an action is close to settlement and the Chancery Court has rejected arguments to the contrary in past cases.

The strenuous objections from Al Jazeera are only bringing more attention to the case. AT&T has decided to steer clear of the controversy, only stating it had reached an agreement in principle to add Al Jazeera America to the U-verse lineup.

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