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Bell’s Misleading Ads: “Fibe TV: State-of-the-Art Fibre Optic Network” That Isn’t

Bell Canada is misleading potential customers when mailing them invitations to sign up for Fibe TV, which the company calls “a new TV service delivered through our new state-of-the-art fibre optic network.”

Only it isn’t “state of the art” or fiber to the home.

Bell characterizes its Fibe service as Canada’s “most advanced” telecommunications network, even better than traditional cable television.  But in fact, it’s a marriage between fiber optics and the decades-old copper wire phone network Bell continues to rely on to provide a triple-play package of phone, broadband, and television, all without investing in superior fiber to the home technology.

Only it's not a true fiber network.

That the company claims it is running the most advanced network in the country must come as quite a surprise to Bell Aliant, the dominant provider in Atlantic Canada.  Aliant is busily building a true fiber-to-the-home network for at least 600,000 customers in the most eastern part of the country.

While Fibe is an evolutionary move for Bell Canada, it is hardly revolutionary because of its dependence on traditional copper phone lines.  Canada remains behind the United States in deploying fiber technology of all kinds, including Fibe‘s fiber-to-the-neighborhood system.  Bell’s closest cousin AT&T has been running its own comparable U-verse system for a few years now.

Providers like the benefits of fiber-to-the-neighborhood technology and the fact it costs considerably less than rewiring every home for fiber optic connections.  Fibe can deliver speedier broadband than traditional DSL, but cable operators like Rogers and Videotron are already positioned to beat Fibe speeds, and a true fiber to the home network can beat anything on offer.

Phone and cable companies in the United States who have pitched older technology as a “state of the art fiber network” without actually providing one have been challenged by true fiber to the home competitors like Verizon, and forced to retreat.  But with so few Canadian providers in a position to challenge Bell’s fiber claims, it will be up to regulators to declare the advertising and marketing materials misleading.

London Gets 1Gbps Fiber Broadband for $79.80 a Month

Phillip Dampier October 26, 2011 Broadband Speed, Competition 8 Comments

While British Telecom and Virgin rely on partial fiber networks to deliver faster broadband, they can’t touch the speeds on offer from Hyperoptic, a new start-up fiber t0 the home provider competing for broadband customers in London.  For just under $80 a month, customers can purchase the UK’s first 1Gbps broadband offering, which lets you download an HD movie in about 40 seconds.

Hyperoptic’s fast speeds come from the fact it is a true fiber-to-the-home provider.  As a startup, the company is being very selective about where it is deploying service, starting with housing estates and multi-dwelling units where a significant number of customers can be reached within a single building or complex.  The first completed fiber build serves 133 apartments in a building in Battersea.  The company plans to extend the service to the rest of the complex in the coming months, and their effort has been aided by the fact the building is already “fiber-ready,” with pre-existing fiber faceplates ready for hookup.  Hyperoptic is expected to first focus on more modern housing estates that have already made accommodations for modern telecommunications, be it coaxial cable, Ethernet, or fiber.

The company is competing with providers who already claim to deliver a fiber experience, but the company founder says those claims are based on half-truths.

“We are basing our platform on bringing fiber direct to the customer,” Hyperoptic founder and chairman Boris Ivanovic told PC Pro. “There’s been a lot of different marketing speak going on in the UK talking about what real fiber is and everyone is taking credit for doing fiber. But BT Infinity and Virgin – what they are doing is only partial fiber, and what we are doing here is bringing fiber into the buildings and directly to customers and that allows us to deliver 1Gbps.”

Hyperoptic’s services are priced to aggressively compete with other providers:

  • 20/20Mbps:  $20/mo
  • 100/100Mbps:  $40/mo
  • 1000/1000Mbps: $80/mo

A $19.95 phone line rental charge and $64 installation fee applies.

No Matter the Technology, Fiber to the Home is Better… Period

Phillip Dampier October 18, 2011 Broadband Speed, Community Networks, Competition, Data Caps, Editorial & Site News, Public Policy & Gov't, Rural Broadband, Video Comments Off on No Matter the Technology, Fiber to the Home is Better… Period

Phillip "Wants a High Fiber Diet" Dampier

Believe it or not, there are still some people out there who believe wireless broadband, as it exists today, is the future of high bandwidth communications in North America.  Forget DSL, forget cable, forget fiber optics, they say.  Technology like 4G and WiMax are “far superior” and cheaper.

To be fair, most of the people advocating the technology Sprint is in the process of abandoning have a vested interest in stopping fiber broadband projects.  That is because while Verizon continues to sit on its hands expanding its excellent FiOS fiber-to-the-home service, some of the most aggressive fiber projects in the country are being built by your local town, city, or village government.  It’s community-owned broadband, by and for the people in your own area.  Large telecom interests that have always refused to deliver fiber service (or pretend to by using the word ‘fiber’ while not bringing a single strand to your home) have it in for potential competitors that are willing to provide the advanced fiber technology they won’t.

So why aren’t big phone and cable companies providing this level of service?  In a word, money.  Their shareholders don’t like the initial cost of deploying fiber to the home service, even though the technology is superior to what reaches your home today, is infinitely expandable without stringing new cables across town, and can support money-making applications developers and providers have not even dreamed of yet.  With a pervasive lack of competition, there is nothing to overcome Wall Street’s conclusion that fiber doesn’t deliver fast enough profits to justify the initial expense.

When you take Wall Street out of the equation, especially in the telecom sector, the math works very differently.  While the phone and cable company is probably telling you “no,” companies like Google are saying yes in Kansas City.  So are municipally-owned rural co-operative phone and cable companies.  Communities deciding broadband is too important to leave to the phone companies that deliver half their residents 1-3Mbps DSL and call it a day are saying yes to fiber optics as well.

Overseas, fiber networks are being built in countries in Eastern Europe where the economics would never make sense by Wall Street standards, yet residents (and perhaps more importantly new digital economy businesses) are now getting Internet speeds of 100Mbps or better.  The next countries that could import good-paying American jobs might be Lithuania, Latvia, Poland, Romania, and Bulgaria.

So what does it take to adapt to this reality in North America?  Providers that are willing to make a long term investment in fiber broadband — one that may take a few extra years to pay back, but will generate dividends like increased employment, capacity to provide better, faster service, more reliable networks, and earning a piece of the action powering North America’s new digital economy.  If they won’t listen, tell your elected officials to support policies that promote additional competition and back community broadband expansion that can make all the difference between 3Mbps DSL and 100Mbps fiber.

[flv width=”640″ height=”372″]http://www.phillipdampier.com/video/Fiber is Better.flv[/flv]

Watch and share this video with friends and family to educate them about the infinite possibilities of fiber optic broadband and learn why it is superior to usage-capped wireless, slow speed DSL, satellite fraudband, or lopsided cable “High Speed Internet” broadband that delivers high speed in only one direction. (3 minutes)

Canada’s Fiber Future: A Pipe Dream for Ontario, Quebec, Alberta, and B.C.

Fiber optic cable spool

For the most populated provinces in Canada, questions about when fiber-to-the-home service will become a reality are easy to answer:  Never, indefinitely.

Some of Canada’s largest telecommunications providers have their minds made up — fiber isn’t for consumers, it’s for their backbone and business networks.  For citizens of Toronto, Calgary, Montreal, and Vancouver coping with bandwidth shortages, providers have a much better answer: pay more, use less Internet.

Fiber broadband projects in Canada are hard to find, because providers refuse to invest in broadband upgrades to deliver the kinds of speeds and capacity Canadians increasingly demand.  Instead, companies like Bell, Shaw, and Rogers continue to hand out pithy upload speeds, throttled downloads, and often stingy usage caps.  Much of the country still relies on basic DSL service from Bell or Telus, and the most-promoted broadband expansion project in the country — Bell’s Fibe, is phoney baloney because it relies on existing copper telephone wires to deliver the last mile of service to customers.

Much like in the United States, the move to replace outdated copper phone lines and coaxial cable in favor of near-limitless capacity fiber remains stalled in most areas.  The reasons are simple: lack of competition to drive providers to invest in upgrades and the unwillingness to spend $1000 per home to install fiber when a 100GB usage cap and slower speeds will suffice.

The Toronto Globe & Mail reports that while 30-50 percent of homes in South Korea and Japan have fiber broadband, only 18 percent of Americans and less than 2 percent of Canadians have access to the networks that routinely deliver 100Mbps affordable broadband without rationed broadband usage plans.

In fact, the biggest fiber projects underway in Canada are being built in unexpected places that run contrary to the conventional wisdom that suggest fiber installs only make sense in large, population-dense, urban areas.

Manitoba’s MTS plans to spend $125-million over the next five years to launch its fiber to the home service, FiON.  By the end of 2015, MTS expects to deploy fiber to about 120,000 homes in close to 20 Manitoba communities.  In Saskatchewan, SaskTel is investing $199 million in its network in 2011 and approximately $670 million in a seven-year Next Generation Broadband Access Program (2011 – 2017). This program will deploy Fiber to the Premises (FTTP) and upgrade the broadband network in the nine largest urban centers in the province – Saskatoon, Regina, Moose Jaw, Weyburn, Estevan, Swift Current, Yorkton, North Battleford and Prince Albert.

“Saskatchewan continues to be a growing and dynamic place,” Minister responsible for SaskTel Bill Boyd said. “The deployment of FTTP will create the bandwidth capacity to allow SaskTel to deploy exciting new next generation technologies to better serve the people of Saskatchewan.”

But the largest fiber project of all will serve the unlikely provinces of Atlantic Canada, among the most economically challenged in the country.  Bell Aliant is targeting its FibreOP fiber to the home network to over 600,000 homes by the end of next year.  On that network, Bell Aliant plans to sell speeds up to 170/30Mbps to start.

In comparison, residents in larger provinces are making due with 3-10Mbps DSL service from Bell or Telus, or expensive usage-limited, speed-throttled cable broadband service from companies like Rogers, Shaw, and Videotron.

Bell Canada is trying to convince its customers it has the fiber optic network they want.  Its Fibe Internet service sure sounds like fiber, but the product fails truth-in-advertising because it isn’t an all-fiber-network at all. It’s similar to AT&T’s U-verse — relying on fiber to the neighborhood, using existing copper phone wires to finish the job.  Technically, that isn’t much different from today’s cable systems, which also use fiber to reach into individual neighborhoods.  Traditional coaxial cable handles the signal for the rest of the journey into subscriber homes.

A half-fiber network can do better than none at all.  In Ontario, Bell sells Fibe Internet packages at speeds up to 25Mbps, but even those speeds cannot compare to what true fiber networks can deliver.

Globe & Mail readers seemed to understand today’s broadband realities in the barely competitive broadband market. One reader’s take:

“The problem in Canada (and elsewhere) preventing wide scale deployment of FTTH isn’t the technology, nor the cost. It’s a lack of political vision and will, coupled with incumbent service providers doing whatever they can to hold on to a dysfunctional model that serves their interests at the expense of consumers.”

Another:

“The problem with incumbents is they only think in 2-3 year terms. If they can’t make their money back in that period of time, they’re not interested. Thinking 20, heck even 10 years ahead is not in their vocabulary.”

DSL Threatened by Obsolescence in Asian-Pacific Region; Fiber Broadband Replaces Old School Internet

Phillip Dampier July 11, 2011 Broadband Speed, Competition, Public Policy & Gov't Comments Off on DSL Threatened by Obsolescence in Asian-Pacific Region; Fiber Broadband Replaces Old School Internet

Discarded copper wire

Fixed line DSL service is at risk of obsolescence in Asia and the Pacific thanks to the widespread deployment of fiber optic cable.

According to a report from the industry analyst firm Ovum, fiber broadband will surpass DSL’s market lead in the Asia-Pacific region by 2014.

Study co-author Julie Kuntsler says Hong Kong, Japan, Korea and Taiwan has already achieved more than 25 percent penetration of fiber to the home in those countries, and the People’s Republic of China’s accelerated fiber deployments mean that country is also on track to retire millions of miles of obsolete copper wiring in favor of fiber-delivered broadband.

With China’s enormous population, even today’s small percentage of Chinese citizens with access to fiber, currently 4 percent, still delivers a staggering number of customers now in excess of 74 million.

But fiber broadband growth is not just limited to those countries.  Fiber expansion projects are underway in  Australia, Bangladesh, India, Indonesia, Malaysia, New Zealand, Pakistan, the Philippines, Singapore, Thailand, and Vietnam — growth that will deliver faster broadband expansion than found in North America, where most phone companies continue to rely on traditional DSL, especially in rural service areas.

Factors that help promote fiber broadband deployment include cohesive national broadband policies from governments that insist on more than incremental broadband expansion, financial incentives for providers who install fiber broadband for consumers, and a population that wants fiber-fast Internet speeds.

The Fiber to the Home Council – Asia-Pacific predicts that 129 million customers in the region will dump copper wire DSL for fiber to the premises by 2014. Cable broadband will also increase its market share.  Combined, the two technologies will shove traditional DSL to second place, as the technology is expected to see no market share growth for the foreseeable future.

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