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Comcast Replacing Cinemax With Its New ‘Hitz’ On-Demand Channel in July

Phillip Dampier May 28, 2019 Comcast/Xfinity, Competition, Consumer News 17 Comments

Cinemax is under siege, after the nation’s two largest cable operators announced they have turned their backs on HBO’s sister premium movie channel.

Several months after Charter Spectrum stripped Cinemax out of its TV bundle packages, Comcast has announced it will do the same starting this July, replacing Cinemax with its own commercial-free, on-demand movie network Hitz:

We are excited to introduce Hitz, a new commercial-free on-demand movie service available as part of Xfinity Premier, Super and certain other TV packages. Hitz will feature more than 200 movies and will be included with these packages at no additional cost. It will replace Cinemax and its associated channels.

Movie lovers of all kinds will enjoy Hitz. This exciting new offering will provide even better value and variety for you. Here’s how:

  • Hitz will offer a rotating list of more than 200 movie titles from a variety of top studios.
  • Hitz will include an assortment of movie titles that complements the films already available to Xfinity Premier and Super TV customers on other channels and adds to the thousands of On Demand movies already available.

What is Hitz?
Hitz is a new on-demand movie service that includes more than 200 titles from a variety of top studios. This selection will rotate over time.

Where can I find Hitz?
The easiest way to find Hitz is by saying “Hitz” into your X1 voice remote. Hitz can also be found in the Networks section of the On Demand menu. You can also see current Hitz movies in the on-screen grid guide – frequently near other movie services.

Why are you doing this?
Most of the movies on Cinemax have also aired on HBO. By offering Hitz instead, we’ll be delivering customers a better variety of content.

How can I watch Cinemax original content?
While Cinemax will no longer be included in the packages being adjusted, Cinemax will still be available to purchase on its own for $12 per month.

Should I pay a different price now that I am no longer receiving Cinemax?
While Cinemax is being removed from these packages, we believe the new lineup offers a better value. Most of the movies on Cinemax have also aired on HBO. By offering Hitz instead, we’ll be delivering a better variety of content.

The dissing of Cinemax seems to have started after AT&T acquired Time Warner (Entertainment), which also owns HBO and Cinemax. Like Comcast, Charter Spectrum customers can still subscribe to Cinemax, but only as an a-la-carte option, typically $15 a month. Verizon FiOS dropped Cinemax from its bundles starting in 2018. When cable operators drop legendary networks like Cinemax, it is almost always a matter of money. Cable operators may have been asked to accept a reduced share of the subscription fee split (usually 60% sent to the network, the remaining 40% kept by the cable company) or required to carry new services as part of a contract renewal they ultimately rejected.

Maine Considers New Law Forcing Cable Companies to Sell TV Channels A-La-Carte

Charter Spectrum serves a significant part of the state of Maine.

The Maine state government is reviewing a measure that would require all cable operators in the state to offer customers the chance to buy individual cable channels instead of being forced into a large and costly package of dozens, if not hundreds of unwanted TV channels.

“The senior citizens in my area want to watch the Boston Red Sox,” says Rep. Jeffrey Evangelos, an independent from Friendship. “The package that Spectrum is offering in Maine that includes the Red Sox costs about a hundred bucks. These people are making $800 bucks a month on Social Security. They’re bemoaning to me at the doors, you know, ‘I can’t afford television anymore Jeff.’ And they grew up in an era when television was free.”

Maine Public Radio reports Evangelos’ solution is an insertion of a single sentence into the state franchising law:

A cable system operator shall offer subscribers the option of purchasing access to cable channels, or programs on cable channels, individually.

The proposed change won support from a state legislative committee, but scorn from cable industry lobbyists that claim the proposed measure violates federal law.

Chris Hodgdon, a Comcast lobbyist, pointed to the specific statute forbidding states from telling cable operators how to conduct business: “No state shall regulate the products, rates, services of a cable provider.”

Charter Spectrum’s regional lobbyist Melinda Kinney warned any such law would likely face immediate court challenges. Kinney complained the measure was unfair because it targets cable operators while excluding satellite and streaming providers. But consumer advocates argue that the law could actually help the cable industry as cord-cutting becomes a national phenomenon. Subscribers agree.

“I’d sign back up for cable TV in a minute if I could pick my own channels and pay a reasonable price,” said Jack Winters, 71, a former Comcast customer near Brunswick. “Comcast makes you take all or nothing so I took nothing. I miss not getting Fox News Channel, Turner Classic Movies, and Hallmark, but my bank account doesn’t.”

Sen. Angus King, the independent senator from Maine, has done his part to investigate whether such a state law would violate federal deregulation measures. He took the proposal to the FCC.

Patrick Webre, chief of the FCC’s Consumer and Governmental Affairs Bureau responded that no state has passed such a law before, so he couldn’t say much:

“In your letter you asked whether a state mandate that a cable operator provide a-la-carte services would be pre-empted by federal law. This poses a question of first impression, and we could not locate any specific Commission rules that addresses your exact issue. Thus we are not in a position to express an opinion on the question you raise.”

Under the Trump Administration, however, the Republican majority controlling the FCC would likely oppose the measure because it would introduce new regulations on the industry, something that has historically been anathema to Chairman Ajit Pai and Commissioner Michael O’Rielly. Republican Commissioner Brendan Carr, formerly a lawyer for Wiley Rein, which represents the interests of several large telecom companies, would likely also oppose the measure.

The bill now moves to the full Legislature on a tri-partisan vote of 8-2 and will be debated first in the House.

A proposed new law would require cable operators in Maine to sell individual cable channels to customers. (4:08)

New Yorkers: The PSC Wants Your Views on the Charter Spectrum Settlement

Back in April, Charter Communications and staffers from the New York Department of Public Service (Public Service Commission) reached a tentative settlement to resolve a dispute over whether Charter violated the terms of the 2016 Merger Order granting approval of the acquisition of Time Warner Cable.

Most of the contention came over Charter’s ability to meet the timeline for expanding cable service to an additional 145,000 unserved address in New York State and whether the company counted ineligible addresses towards their target.

Under the terms of the settlement, which still requires approval by the Commission, Charter agrees to:

  1. Continue to invest in network expansion to bring high speed broadband to 145,000 unserved addresses in New York outside of the New York City metropolitan area.
  2. Complete expansion no later than September 30, 2021, under a schedule that will be closely monitored by state regulators to ensure compliance.
  3. Agree, over and above the original merger conditions, to spend an additional $12 million for broadband expansion projects to be selected by the PSC and the New York State Broadband Program Office (including some addresses previously assigned HughesNet satellite broadband.)

The PSC now wants to receive comments from interested parties about the proposed settlement. If the agreement is approved, Charter Spectrum will remain in New York as the state’s largest cable operator.

How to Comment:

Make sure to reference: “Case 15-M-0388 – Settlement Agreement” in your written comments.

Website

Comments may be entered directly into the case file by clicking here. Then click on the “Post Comments” button at the top of the page and input your comments using the form provided.

E-Mail

Send comments to: Hon. Kathleen H. Burgess, Secretary, at [email protected]

Mail

Hon. Kathleen H. Burgess
Secretary
Public Service Commission
Three Empire State Plaza
Albany, NY 12223-1350

All comments must be received by July 8, 2019.

Apple iOS Update Includes Apple TV App for Subscribing to Streaming Services

Phillip Dampier May 13, 2019 Apple TV, Competition, Consumer News, Online Video Comments Off on Apple iOS Update Includes Apple TV App for Subscribing to Streaming Services

Apple today released a software update for iOS device owners and some smart televisions that includes a new Apple TV streaming app designed to simplify the online streaming experience. This enhancement highlights the growing demand for innovative solutions in the tech industry, making it a great time to connect with an iOS app developer like the ios app developer sydney who can help bring unique app ideas to life.

The Apple TV app works similarly to Roku’s collection of subscription services. Through the app, viewers in 100 countries can subscribe to individual networks and access them without launching multiple separate apps to watch. Apple TV app also manages billing and collects viewing interests to provide recommended new shows and movies.

At present, most premium channels are available through the app for subscription, but you will pay a non-discounted price for each service, often at a premium. HBO, for example, can be had for as little as $5 a month through some platforms, but costs $14.99 through Apple TV. Other services often run their own discounted specials, but Apple TV customers will not get that pricing. Cord Cutters News reports these networks were available for purchase as of this morning (others are being beta tested):

  • HBO
  • Showtime
  • Starz
  • Cinemax
  • Epix
  • Smithsonian Plus
  • PBS Living
  • Acorn TV
  • Sundance Now
  • Lifetime Movie Club
  • Urban Movie Channel
  • Tastemade
  • Curiosity Stream
  • MTV Hits
  • Comedy Central Now

Apple TV is a precursor to the company’s more elaborate streaming and original content platform — Apple TV+ — expected to launch this fall. For now, Apple is taking a cut from reselling other companies’ content and wrapping it around its own interface. Some early subscribers report Apple TV subscribers get more generous multiple viewer allowances, and a large selection of live streams of certain networks like HBO that are not even available from HBO’s own app. Because finding content across a wide array of subscription services is becoming more complicated, users can also access a search utility to find favorite shows.

By developing its own ecosystem, Apple hopes to build an audience and subscriber loyalty by getting customers accustomed to visiting Apple TV to access their subscription content, which gives Apple an audience to sell other programming and content. In return, customers will not have to install multiple apps, or keep track of usernames and passwords for each of them.

Owners of recent Apple devices, as well as those with 2019 Samsung smart TVs (and some 2018 models) will find software updates including Apple TV starting today. Later this year, customers with certain Vizio, LG and Sony TVs will be able to use the TV app using AirPlay 2.

There are some caveats. Netflix is missing. The largest streaming provider in the world has made it clear it will not be a part of the Apple TV app. Also, only a handful of cable and streaming providers have signed on to allow customers to authenticate their TV subscriptions through the Apple TV app so far: Charter Spectrum, DirecTV Now and PlayStation Vue.

Those looking for convenience might find the Roku or Apple TV platforms a good place to bring content from multiple services together, but those looking for the best price will save money shopping around for subscription deals not available from Apple TV.

Charter/Spectrum Will No Longer Pro-Rate Your Bill When You Cancel Services

Phillip Dampier May 6, 2019 Charter Spectrum, Consumer News 153 Comments

Charter Spectrum will soon charge you for a full month of service, even if you downgrade or cancel in the middle of a billing cycle, ending a decades-old practice of issuing a partial month credit for dropped services you no longer want or need.

Tucked into customers’ May billing statements, Charter Spectrum announced it intends to stop giving partial refunds for service effective June 23, 2019:

The financial benefit to Charter Spectrum is substantial, because customers will be forced to pay for a full month of service even if they cancel during the first week of a new billing cycle. The cable industry has been gradually shifting away from issuing partial month credits after other telecom companies, notably Windstream and wireless operators, moved to “full month billing – no refunds for partial month” billing.

Cablevision/Optimum was among the first cable companies to stop issuing credits for disconnects that occur before the billing cycle ends. It led to a 2017 class action case against Cablevision, now owned by Altice USA, filed by an ex-customer. A 2018 ruling dismissed the class action case, compelling the plaintiff to use mandatory arbitration, required of all new subscribers. The final disposition of the case is unknown. Charter Spectrum maintains a similar clause in its own terms and conditions.

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