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Cisco: The ‘Not Anymore’ Network for 6,500 Employees Facing Layoffs for Executive Mistakes

Welcome to the unemployment network.

Cisco announced this week the imminent layoff of some 6,500 of its employees in a desperate bid to boost the company’s stock price and get back on the good side of Wall Street, angered by a series of acquisition blunders by the company’s management and a growing loss of confidence in the future of some of the company’s legacy broadband products.

The cuts at Cisco, which include 2,100 employees who took a voluntary early-retirement program, were announced July 18th, with tepid applause from many investors who don’t believe the company slashed nearly enough positions to get the company’s cash on hand up (although it currently amounts to nearly $30 billion, much of it stashed in overseas accounts).  They wanted at least 10,000 members of Cisco’s “human network” to be cashiered.

While thousands of employees pay the ultimate price for the company’s low stock price, the executives that steered Cisco’s enormous business networking ship onto the rocks are still firmly at the helm.  In fact, Cisco CEO John Chambers received compensation valued at $18.9 million in fiscal 2010, according to documents filed with the U.S. Securities and Exchange Commission. His total package is up 33% from 2009, when he received compensation valued at $14.2 million.  That’s quite a reward for what Wall Street perceives as utter failure.

Under Chambers’ watch, Cisco overspent top dollar for Pure Digital Technologies, the San Francisco company responsible for the Flip handheld video camera.  You know, the one now discontinued by Cisco less than two years after acquiring the company for $590 million (and up to $15 million in retention bonuses for key executives.)  In fact, Cisco may still be paying off a deal for a product consumers have now long-since forgotten.

Chambers (AP)

Currently, there is no indication Chambers will be significantly punished for the various blunders under his watch.  But his latest decision to jettison thousands of workers has thrown a high-pressure, well-funded lobbying campaign on behalf of large corporations trying to get a tax break repatriating billions stashed in overseas bank accounts, into chaos.

Cisco’s CEO was among the loudest supporters of the tax slash for corporate entities who have parked much of their free cash overseas to avoid Uncle Sam’s tax bite.  Chambers has publicly said he wants to bring $30 billion in company profits back to the States, but only if he can do so at a discount.  Ironically, Chambers promoted the tax holiday as a job creator, claiming Cisco would add as much as 10 percent to his workforce if the deal was approved.

That promise doesn’t mean much after this week’s employee clear-cutting by the networking company.

It’s certainly upsetting the lobbying apple cart in Washington, potentially ruining the Money Party for other super-sized corporations looking for a tax break handout.

Companies like Duke Energy said the $1.3 billion it wants to repatriate to the U.S. would create 15,000 to 20,000 jobs.  But many Democrats remain skeptical the promised jobs will ever materialize.

Rep. Lloyd Doggett from Texas notes we’ve been here before.  Back in 2004, HP got a tax break to bring back almost $15 billion with the promise the company would create jobs.  Instead, it slashed its workforce by 14,500 employees in a year.

“As a leading proponent of this corporate tax giveaway, Cisco is announcing massive layoffs instead of investing in American job creation with the billions it already has available,” Doggett said. “Once again, it is clear that large multinational corporations have no intention of using any repatriation tax windfall to create jobs.”

This left the WinAmerica Campaign, a corporate-funded group promoting the tax cut, scrambling to deliver an adjusted message to Congress.

Oops... we need a new message.

Doug Thornell, a spokesman for the group, told Bloomberg News the effort “isn’t about just one company.”

“It’s about the benefit to the broader economy,” he said. “It’s whether we continue a failed policy that lets a trillion dollars languish overseas when our economy desperately needs the help.”

With up to 6,500 former employees about to join unemployment lines, Cisco isn’t doing much to help, especially when those responsible are not held accountable for the mistakes that left the company in its ultimate predicament.

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/Bloomberg Henderson Says Job Cuts Not Enough for Cisco’s Problems 7-18-11.mp4[/flv]

Bloomberg News talks to a Wall Street analyst who doesn’t think Cisco has cut nearly enough jobs to get the company worthwhile for investors again.  (5 minutes)

New ‘5-Strikes And Your Offline’-Copyright Agreement Scares Wi-Fi Providers

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/KJCT Grand Junction Wi-Fi Hot Spots 7-18-11.mp4[/flv]

The voluntary agreement between many of the nation’s largest Internet Service Providers and copyright holders is striking fear into the hearts of small retail businesses who provide free Wi-Fi to their customers.  If those customers download illegal content, who is ultimately going to be held to account?  KJCT-TV in Grand Junction, Colorado investigates whether some local coffee shops may be forced to shut their Wi-Fi off, or make customers sign agreements before they can log in.  (2 minutes)

NAACP: ‘Having One Company (AT&T) Looking at the Whole Landscape Will Get Service to Those Who Need It’

Phillip "Not Paid by AT&T" Dampier

When asked if the merger of AT&T and T-Mobile will limit customer choice, NAACP’s local executive director Stanley Miller told a Cleveland, Ohio television station, “I don’t think that’s an issue in today’s environment; I think the companies are smarter today and they will make people understand and give them the beneficial services that they’ll need.”

The civil rights group had nothing to say about how much AT&T will charge for these “beneficial services.”

At least WEWS-TV in Cleveland is bothering to ask the question.  Most of America’s television news has either ignored the enormous merger on offer from AT&T and T-Mobile, or didn’t wade much further beyond AT&T’s press release about the “benefits” the merger will bring.  Unfortunately, the television station never bothered to alert viewers to the fact the civil rights group receives substantial financial support from AT&T.

Miller’s performance trying to tout his parent organization’s unqualified support for the merger sent a very clear message to anyone watching NewsChannel 5 — he doesn’t really understand what he is talking about.

On the issue of expanding wireless service into rural Ohio, Miller was left tongue-twisting his way into advocating a monopoly because they’ll be best equipped to get service to those who need it.  That’s a fascinating prospect — a monopoly spending money expanding service where it is unprofitable to provide.  That’s the reason companies like AT&T have ignored rural America, and will continue to do so — merger or not.

Miller (WEWS-TV)

In fact, AT&T’s claim that it needs the network of T-Mobile to stop the persistent problems of dropped calls and slow data service doesn’t make much sense either.  Verizon, AT&T’s closest competitor, doesn’t seem to be suffering those problems, perhaps because it has made investments in upgrades AT&T has avoided.

In California, consumer advocate Jon Fox was taking an equally skeptical look at AT&T’s claims on behalf of CalPIRG, the California Public Interest Research Group.  Fox noted AT&T’s promotion of the merger in his state came at invitation-only cheerleading sessions run by company officials:

Earlier this month, AT&T California President Ken McNeely explained to an invitation-only audience that the proposed merger with T-Mobile will create new jobs, help communities and improve wireless phone service. AT&T preferred not to take questions from the general public on how that vision fits with AT&T’s history of consolidation, layoffs and aggressive market behavior.

Nearly 30 years after regulators broke up AT&T’s unprecedented control over the U.S. wired phone market, consumers are asked to believe that this time things will be different. This notion defies both experience and common sense. Unless significant market regulation is put into place that encourages a competitive wireless arena to flourish, this proposed merger will be bad for consumers, innovation and economic growth.

Fox notes the wireless marketplace in the United States is hardly a paragon of competitiveness today.  If the merger were approved, 76 percent of Americans would receive wireless service from two providers — AT&T and Verizon.  Fox observed America’s next-most-hated conglomerate — the oil and gas industry — wishes it could have that sort of market power.  The top two oil companies in the U.S. have a combined market share of only 24 percent.  America, he notes, wouldn’t tolerate that kind of consolidation in the gasoline market, so why should we tolerate it in the mobile market?

The California Public Interest Research Group

Fox advocates more competition, not less.  He suggests the government force AT&T and Verizon to open their cellular networks to independent third party competitors at fair prices, and let everyone compete.  That could germinate competition that would end the chorus of rate increases from the largest players and allow for innovative pricing plans that don’t force customers into the nearly identical service plans AT&T and Verizon want to force you to accept.  T-Mobile already provides the most innovative pricing in the wireless marketplace, and AT&T is about to swallow that innovation whole.

What ultimately happens to a well-dwarfed Sprint remains an open question, but one many on Wall Street have already answered, suspecting America’s third largest carrier simply won’t be in a position to compete.  Fox thinks the situation is dire when two companies will have a virtual lock on wireless data services Americans increasingly depend on.

That’s not the view of the NAACP, of course.  But then the NAACP is hardly an independent observer, being the recipient of a considerable amount of money and executive talent from AT&T.  That counts for a whole lot more than the rank and file members of the organization, who will be paying the increased prices AT&T has in store for everyone.

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/WEWS Cleveland ATT T-Mobile Merger 7-14-11.mp4[/flv]

WEWS-TV in Cleveland investigates the ramifications of a merger between AT&T and T-Mobile.  More than 94% of all Ohioans filing comments with FCC oppose the merger, but groups like the NAACP support it.  NewsCenter 5 wanted to find out why.  (3 minutes)

Run Around and Sue: Movie Studios Want Zediva Remote DVD Rental Service Shut Down

Phillip Dampier July 21, 2011 Cablevision (see Altice USA), Consumer News, Online Video, Video Comments Off on Run Around and Sue: Movie Studios Want Zediva Remote DVD Rental Service Shut Down

A California company with a novel approach for renting DVDs faces the prospect of a preliminary injunction against the service if a judge agrees the service is skirting copyright law.

Zediva promotes itself as a remote DVD rental service that avoids lengthy delays often imposed on online streaming and pay-per-view services.  The company allows customers to “rent” DVD titles the same they are released, remotely streaming the contents over a broadband connection.  Zediva says it literally has a bank of DVD players which customers can access and remotely control.  When a customer “rents” a DVD, a Zediva employee inserts the disc into a DVD player and gives each customer up to two weeks to watch the movie.  Because Zediva says only one customer can rent the physical DVD at a time, it is not skirting copyright or streaming laws. The service will even mail the DVD to a customer if they don’t want to watch it over their Internet connection.

Zediva argues it is using the Internet as a way to connect the DVD player to a renter’s television.  The company says it should not matter where the player is physically located, and because a customer can exclusively control the actual player during the rental period, it is not violating any laws.

Hollywood disagrees, and the Motion Picture Association of America promptly filed suit in April, claiming Zediva’s business model undermines its licensing agreements with online movie services.  The lawsuit claims Zediva is not paying movie streaming rights like other online movie services, and is not comparable to a traditional movie rental store because the company makes individual titles available for viewing by other parties as soon as four hours after a customer stops watching, even though they can return and watch the movie again for no additional charge for up to two weeks.

This week, the MPAA touted a potential new friend of the lawsuit — Cablevision, which filed its own amicus brief in the case drawing distinctions between its Remote DVR service and Zediva.  Cablevision is in trouble with some rights holders over its new Remote DVR, which records shows on equipment at the cable company’s offices and then streams the programming on-demand to subscribers’ TV sets.  Some contend Cablevision owes “per performance” license payments for every show watched over the service.  Cablevision has consistently argued to the contrary, suggesting the actual location of the storage system should not matter, so long as the recordings are made and watched by only a single customer.

But Cablevision’s brief shows the company has no interest in being connected to Zediva, arguing its Remote DVR service is not comparable to the pay-per-view business Zediva is running.

A judge is expected to hear the case early next week.

[flv]http://www.phillipdampier.com/video/CNBC Zediva Video Streaming Service 3-17-11.flv[/flv]

CNBC and the New York Times’ David Pogue tried out Zediva back when it was introduced in March of this year.  (3 minutes)

 

House Republicans Propose Hidden Telecom “Tax” to Reduce Budget Deficit

Phillip Dampier July 21, 2011 Public Policy & Gov't, Rural Broadband, Video Comments Off on House Republicans Propose Hidden Telecom “Tax” to Reduce Budget Deficit

Cantor

For all of the bluster about not raising taxes, a group of House Republicans have proposed doing what one telecom organization concludes is exactly that by diverting Universal Service Fund revenue paid by landline and cell phone customers to reduce the budget deficit.

The idea to divert at least $1 billion annually — about 25% of the USF budget, comes from House Majority Leader Rep. Eric Cantor (R-Va.).  USF fees are paid by consumers as part of their telephone bill.

With nearly a quarter of the USF’s $4.5 billion annual revenue diverted to the treasury, phone companies would either have to curtail efforts at rural broadband expansion, now proposed under USF reform efforts, or lobby for an increase in the amount of the fee to cover the diverted shortfall.

Telecom industry groups representing rural phone companies and local utility regulators blasted the proposal, saying it would destroy rural broadband expansion efforts underway by small independent and co-op phone companies.  The Universal Service Fund was designed to subsidize phone service in rural America to ensure equality of access and rates regardless of where Americans live. Without it, many rural phone companies face serious financial difficulties, especially as consumers increasingly look to providers to deliver broadband service.

“While we understand Congress is scrambling to resolve the deficit issue, our lawmakers should not tap into the Universal Service Fund as a last-minute solution. To divert these vital but limited funds from their intended use would be counterproductive and may undermine our national broadband goals,” said National Association of Regulatory Utility Commissioners president Tony Clark. “The Universal Service Fund is funded by fees consumers pay through their telephone company to ensure affordable access to telecommunications service across America. The Universal Service Fund receives no federal monies and should not even be under consideration in this debate.”

John Rose, president of the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO), called Cantor’s proposal “a totally new tax.”

The Federal Communications Commission has been working with state and local regulators, members of Congress, and rural telephone interests to transition the fund away from subsidizing basic telephone service, which is now ubiquitous in the United States, and towards a general purpose broadband rollout fund, to help provide capital to expand broadband service into communities deemed by larger providers as unprofitable to serve.

Some critics of the program suggest in its present form, it suffers from waste, fraud, and abuse.  Rep. Cliff Stearns (R-Fla.) noted the original fund charged consumers less than five percent of their long distance bill, but subsequent increases have resulted in consumers paying up to 14%.  Stearns said more must be done to reduce the cost of the USF for consumers and has supported prior reform efforts.

[flv width=”640″ height=”500″]http://www.phillipdampier.com/video/Universal Service Fund – Cliff Stearns 11-18-09.flv[/flv]

Rep. Cliff Stearns (R-Fla.)’s opening remarks in a 2009 hearing criticize the increasing costs consumers find on their phone bills for the Universal Service Fund.  (5 minutes)

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