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Time Warner Dumbing Down HLN to Appeal to Younger Audiences; Actual News is Canceled

Phillip Dampier February 11, 2014 Consumer News 5 Comments
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What used to be known as CNN Headline News will soon become a network devoted to following popular websites and blogs to cover the latest viral social media stories to attract a younger audience.

HLN is dropping much of its news format, considered too stuffy to attract the under-34 crowd, and will instead focus on the most-Tweeted stories, the ‘coolest viral videos,’ and other trending topics making the rounds around the web.

“Taking a cue from today’s connected and wildly social generation, HLN will curate the news from across all platforms,” trumpets the HLN press release. “Headlines will be ripped from the most ‘plugged-in’ sites and blogs, and HLN will make it its mission to share the trending news, viral events and stories that have viewers most obsessed, plus discover emerging social stars.”

...to more of this.

…to more of this.

In a nod to the growing trend of the self-obsessed and the “15-minutes of fame” crowd, new HLN head Albie Hecht told Buzzfeed’s Peter Lauria he was toying with a new tagline for HLN: “We’re not the news, you are.”

The new format is designed to chase off HLN’s older audience in favor of “millennial-minded viewers.” Advertisers consider the 18-34 demographic the sweet spot, and are not particularly interested in reaching anyone 50 or older (unless they are selling mobility products, life insurance, reverse mortgages, and home medical supplies.) That is what Me-TV is for.

The first new show to appear on HLN’s new format is “RightThisMinute,” featuring the stories behind viral Internet videos. Audience members will be encouraged to take part through social media like Twitter and Facebook.

Those annoyed with Nancy Grace and HLN’s other personality-driven programming are out of luck. HLN will retool prime time programs like “Nancy Grace” and “Dr. Drew on Call” to incorporate more social media interaction, but the programming will remain a major part of HLN’s new format.

Charter Communications Nominates 13 for Time Warner Cable Board in Ongoing Takeover Bid

Phillip Dampier February 11, 2014 Charter Spectrum, Competition, Consumer News, Editorial & Site News Comments Off on Charter Communications Nominates 13 for Time Warner Cable Board in Ongoing Takeover Bid
hostile takeover

Hostile Takeover

Charter Communications does not like the resistance it is getting from Time Warner Cable executives over its bid to acquire the company so Charter has nominated 13 new members for TWC’s board of directors in an effort to force executives to reconsider.

Charter calls the baker’s dozen a slate of “independent candidates” that will be willing to evaluate Charter’s offer of $132.50 a share. Time Warner Cable’s current management says it won’t negotiate with Charter unless they offer $160 a share.

“It is clear from our meetings with Time Warner Cable shareholders that there is an overwhelming desire to combine these two companies to increase Time Warner Cable’s competitiveness, grow market share and create shareholder value.  Now is the time for the current Board and management of Time Warner Cable to respond to their shareholders and work with us to complete a merger to the benefit of shareholders while minimizing their execution and market risks,” said Tom Rutledge, Charter’s CEO.  “We are nominating a full slate of highly qualified, independent directors to elect to the Time Warner Cable Board and believe that stockholders will use this opportunity to express their views.  Our purpose in this proxy contest is to enable shareholders of TWC to raise their voice, and to provide a very capable board who will hear them.”

Charter has gotten a lucky break because all 13 current TWC board members are up for re-election at the same time this spring. Many companies avoid that practice to prevent a hostile bidder from taking control of an entire company’s board.

Charter’s roster of nominees includes a number of current or former CEOs, three former Wall Street lawyers and an ex-chief technology officer that used to work for Time Warner Cable. Many were associated with hedge funds, cable operators that sold out to larger players, or companies that either went bust during the Great Recession and were bailed out by U.S. taxpayers.

Charter Communications’ ‘Rescue Team’ for Time Warner Cable

  1. James Chiddix: A cable industry veteran who formally retired in 2007, Chiddix worked for Time Warner Cable from the mid-80s until 2001. He now serves as a director at Arris Group, a manufacturer of cable equipment. Chiddix served on the board of Virgin Media, acquired last year by Liberty Global — which also has an ownership interest in Charter Communications;
  2. Bruno Claude: Known primarily as a “turnaround” expert, Claude has a record of restructuring troubled telecom operators by cutting jobs and negotiating with the large investment banks that generously loaned the money that fueled overvalued takeovers to write down that debt when banks realize they have no hope of being repaid in full;
  3. Isaac Corre: Currently a lecturer at Harvard Law School, where he teaches a seminar on executive compensation and corporate governance, Corre spent a decade at Eton Park Capital Management, L.P., a global hedge fund. Corre specialized in “event-oriented” investments and “distressed corporate debt”;
  4. super friendsMarwan Fawaz: Spent a year in a leadership role at Motorola Mobility/Motorola Home Division. He has the distinction of serving as an executive at two bankrupt cable operators: Charter Communications and Adelphia. Charter eventually emerged from bankruptcy, Adelphia did not and two members of its founding family are spending 15 years in the Allenwood federal prison, convicted of wire and securities fraud. Charter’s press release says Fawaz would be a valued addition to the board because he has “a deep understanding of the cable television industry”;
  5. Lisa Gersh: Lasted less than a year as CEO of Martha Stewart Living Omnimedia. Under her leadership, the company capped a year of turmoil that included layoffs, titles closing and the failure of Martha’s underwhelming Hallmark Channel show, according to Adweek. She was also a co-founder of Oxygen Media, which was sold to NBC;
  6. Dexter G. Goei: An investment banker at Morgan Stanley back when it was hip deep in sub-prime mortgages and a taxpayer bailout, Goei was gone by 2009 and became CEO of Altice, S.A., a multinational cable company growing through acquisitions and takeovers. Goei is raising more capital through a stock IPO managed by Goldman Sachs and… Morgan Stanley;
  7. Franklin (Fritz) W. Hobbs: In addition to serving as an adviser to private equity firms and director of Molson Coors Brewing Co., Hobbs has served as board chairman at Ally Financial, formerly GMAC, as GM declared Chapter 11 bankruptcy and was bailed out by U.S. taxpayers;
  8. Neil B. Morganbesser: An investment banker, Morganbesser worked on mergers and acquisitions at Bear Stearns & Co., until the company’s sub-prime hedge funds sank like the Titanic. The investment firm was seeking taxpayer assistance, but ended up being acquired by J.P. Morgan in a hastily arranged deal instead. Charter claims Morganbesser has 20 years of experience providing financial and strategic advice to a full range of clients, including entrepreneurs, large corporations, governments, etc., but evidently wasn’t much help to his employer during the global financial crisis.
  9. Eamonn O’Hare: Served as the chief financial officer of Virgin Media Inc., the UK’s leading cable television business, from 2009 until 2013. Unfortunately for him, most U.K. residents prefer satellite TV. But that didn’t hurt his bottom line. After Liberty Global acquired the operation in 2013, O’Hare got to share over $367 million in cash bonuses with certain other Virgin executives coming from a company that also has a vested interest in Charter Communications;
  10. David A. Peacock: Another beer guy, Peacock most recently served as the president of Anheuser-Busch;
  11. Michael E. Salvati: Another mergers and acquisitions guy, Salvati has been president at Oakridge Consulting, Inc., which provides interim management, management consulting and corporate advisory services to companies ranging in size from start-ups to multinational corporations, since February 2000. In short, he tries to promote financial growth at companies recently merged or acquired;
  12. Irwin Simon: Founder of the Hain Celestial Group, a leading “natural and organic products company.” Brands including Arrowhead Mills, Bearitos, Rosetto and Rice Dream are well-known in organic food sections of local supermarkets, although few customers probably realize they belong to a giant conglomerate. Other divisions, specializing in “woo-woo personal care” offer dubious “calming body washes” costing $13 or more that feature extract of marigold. Charter says Simon would bring “his unique perspective on all aspects of advertising and marketing services” to a newly merged Charter-Time Warner Cable;
  13. John E. (Jack) Welsh III: president of Avalon Capital Partners LLC — another private equity investment firm.

analysis“If Time Warner Cable management refuses to negotiate on reasonable terms, we believe Charter will likely secure the votes required to win a proxy fight,” said Jonathan Chaplin, a research analyst with New Street Telco.

“It is clear that Charter is nominating a slate of directors for the sole purpose of pressuring our Board into accepting the same lowball offer that it previously considered and unanimously rejected,” said Time Warner Cable CEO Rob Marcus. “Our Board remains focused on maximizing shareholder value. We are confident in our strategic plan, which was detailed publicly on January 30, and we are not going to let Charter steal the company.”

Marcus may have one last card to play should Charter’s nominees end up on Time Warner Cable’s board of directors. All board members must serve the best interests of the company they oversee, not the company that helped get them elected. An independent evaluation of Charter’s offer must not be influenced by outsiders, or the board members may face lawsuits from angry shareholders. The Wall Street Journal notes this requirement has tripped up hostile bidders before. Air Products & Chemicals Inc. won three board seats at Airgas Inc. which Air Products had tried to buy back in 2010. Once on the board, the new board members recommended against the deal.

Verizon Introduces 2-Yr Price Guarantee, Free Upgrade to Quantum 50/25Mbps Broadband

Phillip Dampier February 10, 2014 Broadband Speed, Competition, Consumer News, Verizon, Video 4 Comments

fiosVerizon has introduced a two-year price guarantee offer and a free broadband speed upgrade for new customers signing up for FiOS Internet, TV and voice service before April 19.

It’s the latest marketing salvo fired against Verizon’s cable competitors with the hope customers will cut cable’s cord and switch to FiOS.

All new customers will receive a two-year price guarantee with a triple play package costing as little as $89.99 a month.  The offers also include a free upgrade to FiOS Quantum 50/25Mbps Internet; FiOS TV Prime HD with more than 215 channels (more than 55 in HD); and FiOS Digital Voice home phone service with unlimited nationwide calling. As a further incentive, customers who choose a two-year agreement also receive a $250 Visa prepaid card. New customers who order online receive an extra $10 per month savings. Those ordering service from Verizon’s website will have the $49.99 activation fee waived.

Such aggressive promotions are not new for Verizon or its cable competition. The best prices are often reserved for new customers.

Former Time Warner Cable CEO Glenn Britt reflected last fall on the competitive environment between cable and phone companies and noted loyal, long-term customers don’t typically benefit much from pricing competition.

fios triple play“The current form of competition in this entire sector is essentially focused on promotional pricing, which allows customers who jump from provider to provider to get the best deal,” said Britt.

In an effort to control customers hopping back and forth between the cable and phone company (known as ‘subscriber churn’ in the industry), Verizon’s marketing is now trying to convince customers they won’t have to shop around for a better deal over the next two years, but aren’t restricted by a contract with termination penalties either.

“We’re responding to feedback from prospective customers who told us they want to switch to FiOS for the faster speed, greater reliability and clearer images, but they struggle with the notion of signing up for a multiyear contract,” said Mike Ritter, chief marketing officer for the consumer and mass business unit of Verizon. “We’ve also heard from prospective customers that they want price assurance when they switch providers. Our offer gives new customers the peace of mind to know their base rate will not change for two years. With no contract, and a two-year price guarantee, new customers can switch to FiOS with confidence.”

Verizon also provides evidence that broadband speed does matter. At of the end of 2013, 46 percent of all Verizon FiOS customers upgraded to FiOS Quantum speeds ranging from 50/25 to 500/100Mbps. Verizon says video streaming, multiplayer gaming, and uploading photos to social media sites are all contributing to consumer demand for faster Internet speeds. FiOS broadband remains the company’s grand jewel with 6.1 million subscribers. Around 5.3 million customers are signed up for FiOS TV.

At the end of last year, Verizon had 6.1 million FiOS Internet subscribers and 5.3 million FiOS TV customers.

Verizon’s new FiOS promotions (for new customers only):

  • Online with no annual contract: $89.99 per month for two years, free FiOS Quantum 50/25Mbps upgrade for two years and a two-year price guarantee.
  • Online with a two-year agreement: $89.99 per month for two years, free FiOS Quantum 50/25Mbps upgrade for two years, two-year price guarantee and a $250 Visa prepaid card.
  • Offline order (purchased through any means other than online) with no annual contract: $99.99 per month for two years, free FiOS Quantum 50/25Mbps upgrade for two years, and a two-year price guarantee.
  • Offline order with a two-year agreement: $99.99 per month for two years, free FiOS Quantum 50/25Mbps upgrade for two years, two-year price guarantee and a $250 Visa prepaid card.

 [flv]http://www.phillipdampier.com/video/Verizon FiOS Internet 2-2014.mp4[/flv]

Verizon argues America needs fiber to the home service to meet the needs of the digital economy. “It’s time to take fiber optics to the last mile,” says the video. That’s fine news for 18 million households that can today buy fiber optic FiOS service, but Verizon indefinitely suspended further expansion of its fiber network in 2010. (3:30)

DirecTV Doubles Down on Dispute Over The Weather Channel; Embracing WeatherNation Instead

Phillip Dampier February 10, 2014 Consumer News, DirecTV, Video 2 Comments

weathernationEfforts by The Weather Channel — thrown off DirecTV over a fee dispute — to suggest its replacement is inadequate may have taken a hit this morning when WeatherNation announced a significant expansion of its weather network.

WeatherNation is largely unknown outside of the 20 million DirecTV subscribers that found the Colorado-based weather network on their lineup instead of The Weather Channel in mid-January. Now the weather network has announced expanded weather services for DirecTV subscribers:

  • Local Weather Now: Access customized local weather information at the zip code level. DirecTV subscribers can tune to Ch. 362, press the red button on their remote, and access local weather and forecasts. Local weather information will also be inserted into the live WeatherNation broadcast and run every 10 minutes;
  • Severe Weather Mix: In early March, WeatherNation will activate Severe Weather Mix during major weather events showing up to six concurrent feeds of weather information, including coverage from local broadcast stations, where available, live remotes from meteorologists in affected areas, live radar with storm tracking information, NOAA weather alerts, and live coverage from top cable news channels including CNN and Fox News.

weather channel“The Severe Weather Mix and Local Weather Now services will utilize cutting-edge technology, compelling graphics, expert forecasting ability and story-telling skills to quickly and conveniently communicate complex patterns and explain weather phenomena to viewers at home,” said Michael Norton, president of WeatherNation TV, Inc. “We are committed to reliable, consistent, round-the-clock weather information that is meteorologically accurate.”

The Weather Channel was removed by DirecTV after contract renewal negotiations broke down over a requested fee increase from the programmer. DirecTV countered customers were annoyed The Weather Channel was devoting an increasing amount of its primetime programming to reality TV shows that interrupted forecast information. It also claimed the weather network’s ratings were declining.

[flv]http://www.phillipdampier.com/video/The Weather Channel fans speak out from The Weather Channel 2-14.mp4[/flv]

The Weather Channel is airing viewer comments about the loss of the network from DirecTV’s lineup. (2:06)

Never Loan NBC’s Richard Engel Your Phone or Laptop; Inside the Phony ‘Sochi’ Hack Story

A prominent story airing last week on the NBC Nightly News with Brian Williams suggested visitors to the Sochi Olympic Games in Russia should expect their Android smartphone or laptop to be infiltrated by hackers moments after being switched on. A closer examination of the story suggests NBC News reporter Richard Engel had to go out of his way to get infected with malware.

[flv]http://www.phillipdampier.com/video/NBC News Hackers at the Olympics 2-4-14.flv[/flv]

Is it really too late to protect your electronic device if you power it on at the Sochi baggage claim facility at the airport, as NBC News’ Brian Williams claims? (3:35)

Trend Micro security expert Kyle Wilhoit, who helped design the experiment based on Engel’s usage habits, admitted security holes were left wide open on the tested devices:

On all of the devices, there was no security software of any type installed. These devices merely had standard operational programs such as Java, Flash, Adobe PDF Reader, Microsoft Office 2007, and a few additional productivity programs.

When considering this experiment, there were some basic things to be considered. First was mimicking the user behavior of Richard Engel. Since these were going to be machines with fake data, it was important to accurately imitate his normal activities. I had to investigate Richard’s user habits. In addition to other information, I needed to understand what he actually did on a daily basis, and sites he commonly visits. Also, I needed to understand where he posted. Did he post information on forums? Did he post on foreign language sites?

NBC’s story implied that three new devices, including an Apple MacBook Air, an Android phone, and a Lenovo laptop running Windows 7 were all hacked within minutes of being switched on for the first time, right out of their respective boxes.

A story about hacking at the Olympics in Sochi, Russia was recorded largely in Moscow, more than 1,000 miles away.

A story about hacking at the Olympics in Sochi, Russia was recorded largely in Moscow, more than 1,000 miles away.

Careful observers will notice Wilhoit is wandering around Moscow, more than 1,000 miles away from Sochi. Wilhoit would later clarify in a tweet he never visited Sochi at all. A closer look at shots of computer screens show the reporter clicking on suspicious links and visiting obviously phony Olympics-oriented websites. With no virus or malware protection and Engel’s apparent willingness to click on anything suggests you should never loan him your laptop or phone.

NBC News went over the top getting their Android phone hacked. In fact, Engel not only had to manually find and download the infected app that let the hackers in, he had to navigate a set of menus to disable Android’s built-in security, turning on permission to download apps from unknown or third-party websites not affiliated with the Google Play store. Installing a security-compromised app also brings multiple additional warning messages advising users not to proceed. Under these circumstances, Aunt Sue can rest easy her Galaxy S4 is not accidentally open season for hackers while she watches the downhill skiing events.

Media sensationalism makes for good ratings but requires a lot of truth dodging to make the story real. This is an example.

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