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KVUE Austin – The Internet Generation Confronts Usage Caps

Phillip Dampier April 20, 2009 Video 1 Comment

KVUE-TV is Austin examined the impact Time Warner’s proposed usage caps would have on younger users, part of the “Internet generation.”  Disproportionately heavier users of the net, these “heavy users” are often the ones who will be the first to lose the innovative net services they have depended on, because of the exhorbitant charges Time Warner was proposing to access them.  But the impact doesn’t stop there.  Innovative broadband applications that become unaffordable to use cause job losses, hurt the economy, and allow the United States to fall behind other countries that charge lower prices for faster Internet access.

thumbs-up6 A straightforward and honest package from KVUE, focusing on the “younger user” angle, and how usage caps impact them in their daily lives.  “Worried,” is the common reaction among younger users accustomed to flat rate Internet.  Many students spend more time online than they do watching television, a factor that obviously concerns a cable operator that sells packages of video channels they may choose to reject.

MediaPost’s “Online Media Daily:” ISPs Still Likely to Push for Metered Pricing

Phillip Dampier April 20, 2009 Issues Comments Off on MediaPost’s “Online Media Daily:” ISPs Still Likely to Push for Metered Pricing

Wendy Davis took a look around the domestic broadband marketplace and concluded the same thing we did: they’ll be back for another round of Cap ‘n Tier soon enough.

The company’s own statements make clear it still wants to move towards a metered pricing system. “While we continue to believe that consumption based billing may be the best pricing plan for consumers, we want to do everything we can to inform our customers of our plans and have the benefit of their views as part of our testing process,” Time Warner Chairman Glenn Britt said in a statement last week.

The company also said that it’s going to arrange to give subscribers measurement tools so they’ll be able to see how much bandwidth they’re actually using each month.

Davis also reports on the rally in front of Time Warner’s Rochester, N.Y., offices which attracted about 30 protestors, noting it happened after Time Warner backed off the proposal.

Internet service providers argue that they are facing rising bandwidth demand and that metered pricing is fairer to consumers than the current unlimited use pricing. Perhaps more people would agree if the proposed fees were lower. But so far people have a hard time swallowing $150 a month for unlimited bandwidth — especially when, according to The New York Times, the costs of upgrading equipment is “shrinking steadily.” The paper also reports that Comcast told investors it costs less than $7 a home to double the Internet capacity of a neighborhood.


WGHP Greensboro – Greensboro to Time Warner: “This is Not Fair; It’s Bordering on a Monopoly”

Phillip Dampier April 20, 2009 Video 5 Comments

[Editor’s Note: Time Warner suspended, at least temporarily, the “experiment” in usage caps last week, according to company officials.  This news report was produced and broadcast prior to that announcement.]

Residents across Time Warner’s Triad region in North Carolina continued protesting the company’s proposed broadband usage cap experiment last week, calling it unfair and bordering on monopolistic.  Greensboro’s city council was “on the same page” on the issue of resisting the incumbent cable broadband provider and were seeking competive alternatives, as WGHP reports:

thumbs-up6Fox 8 in the Triad covers the story from the perspective of a local government trying to find ways to respond to consumer complaints about Time Warner’s experiment.  Cities struggle to find competitive alternatives, but discover that’s an improbability during the current economic crisis.  This report features a dial-up modem handshake sequence (the noise you hear towards the end of the report.)  Many consumers in this part of North Carolina may be stuck going back to dial-up Internet access if usage caps this draconian return.

MeterThis! Creator John McElhenney Gets Credit for Netroots Movement to Stop Caps in Austin

Phillip Dampier April 20, 2009 Issues 4 Comments
John McElhenney, MeterThis.net

John McElhenney, MeterThis.net

Meter This!  Just one of several protest sites popping up in Austin

One of the reasons why the Internet is much more important than the “go outside and do something else” crowd would have you believe, is the power of netizens to get involved in their government and local communities, and effect change.  The online world is unique for organizing and advocating change.  It requires almost no money to get started, and you are not subject to the corporate media filter, the high cost of publishing and distribution, or the requirement of expensive advertising to become noticed.  The Internet lets you leverage the quality of your information to garner success, instead of having to try and buy it with mass blast advertising.

With just $10 and free software, John McElhenney joined a growing number of online activists voicing their concern with Time Warner Cable’s plans to implement a tier-based billing structure for Internet users in four cities, including San Antonio and Austin.  MeterThis.net has given a local voice to the movement opposing usage caps down in high-tech Austin.  One person can make a difference, as you’ll hear in this report from David Ruif:

Frontier Gets $mart: Cashing In On Time Warner’s Stupidity

Phillip Dampier April 20, 2009 Editorial & Site News, Frontier 9 Comments

I have to hand it to Frontier Communications, the DSL competitor to Time Warner’s cable modem service in Rochester.  They seem to have improved their marketing efforts considerably since last summer, and have handily taken advantage of Time Warner’s nightmarish rationing plan, now temporarily shelved.  Below the fold, check out the full page ad they took out in the Rochester Democrat & Chronicle.  Our advice: keep the ads running all spring and summer, because it’s highly likely we haven’t heard the last of the cap nonsense from Time Warner.

StoptheCap! has sent Frontier quite a bit of business since the cap announcement was made by Time Warner and customers sought alternatives.  Now, if Frontier management would only stop penning internal memos to their employees as late as a few weeks ago bashing the “opinion leaders” like us they claim “harm their reputation.”  Note to Frontier: When you do dumb-dumb things like define an acceptable amount of broadband usage at 5GB per month, don’t blame us for harming your reputation.  You did that all by yourself.  When you reformed and dumped those caps overboard, as you did recently, you gained a lot of new customers and kept your existing ones.  If, in 2010, you decide to try and bring back caps, just remember what this community did to Time Warner in two weeks, and then get smart and don’t even consider it.  We’re watching.  We’re always watching.

Remember, customers don’t want caps.  Not now.  Not ever.  Period.

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