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Rural Ontario Communities Happy to See Broadband Arrive… Even If It’s From Bell

Paul-Andre Dechêne July 21, 2009 Bell (Canada), Canada, Rural Broadband Comments Off on Rural Ontario Communities Happy to See Broadband Arrive… Even If It’s From Bell
Petawana and Laurentian Valley township are located in northeastern Ontario, Canada.

Petawawa and Laurentian Valley township are located in eastern Ontario, Canada.

The days of dial-up are finally coming to a close for large portions of two rural Ontario communities — Petawawa and Laurentian Valley Township, with the announcement that the Ontario Ministry of Agriculture, Food and Rural Affairs has approved a grant application to help expand broadband access to reach at least 95% of residents.

800px-LaurentianValley-SignA joint broadband project committee met Monday for the first time to review the project’s budget and rollout plans.  The two communities joined forces to appeal for broadband connectivity, and now will work together to administer the project.  Laurentian Valley Councillor George Hodgkinson will serve as committee chairman and Petawawa Councillor Treena Lemay as vice-chairwoman.

The broadband project budget is $2.1 million dollars: $708,908 from the Canadian government and an additional $1.8 million dollars from Bell Aliant, which will be spent on additional towers and switch equipment.

Laurentian Valley township (population 9,265) and Petawawa (population 14,651) are located west of Pembroke, the nearest city.  Mayors from both communities praised the project.  Petawawa Mayor Bob Sweet is pleased the broadband issue is being addressed.  It’s an issue he heard about “constantly” from town residents.  Laurentian Valley Mayor Jack Wilson also feels broadband access is long overdue in his community, particularly because residents’ tax dollars helped construct the nation’s broadband infrastructure.  His residents petawawahave “waited a long time to get high-speed Internet at their homes.”

The Bell Aliant broadband proposal envisions traditional DSL service for more populated neighborhoods and community centers and Inukshuk Wireless broadband delivered from existing Bell towers to reach those who live too far away for DSL service or are located in particularly rural areas where DSL is not cost effective.  Inukshuk is an Inuit word that represents a beacon or a familiar place marker.  Inukshuk Wireless is a joint project between Bell and Rogers Communications to provide wireless broadband connectivity in Canada’s rural communities.

Planned for completion by 2010, the joint project hopes to cover 82% of the areas currently unserved with any broadband service.

Netgear Will Help Internet Subscribers Independently Measure Broadband Use

Phillip Dampier July 21, 2009 Data Caps 5 Comments
Netgear's Rangemax™ Dual Band Wireless-N Gigabit Router - Premium Edition (WNDR3700) will be Netgear's first router to include usage monitoring capability built-in.

Netgear’s Rangemax™ Dual Band Wireless-N Gigabit Router – Premium Edition (WNDR3700) will be Netgear’s first router to include usage monitoring capability built-in.

For many consumers asked, “how many gigabytes do you use on your Internet connection each month,” the answer is often a question: “what is a gigabyte?”

Because of efforts of Internet Service Providers to try and implement Internet Overcharging schemes, consumers who have no interest watching a company-provided web page “gas gauge,” will at least be given an independent way of assessing their monthly usage – through the router that often connects a cable or DSL modem to a home computer.

Netgear will introduce a new router this August that will include built-in usage monitoring tools.  The Netgear Rangemax™ Dual Band Wireless-N Gigabit Router – Premium Edition (WNDR3700) will sell for $190, and is targeted to high end users.  Netgear promises to introduce the feature on new router models going forward, eventually becoming a standard feature on every router sold by the company.  Software upgrades will be available to introduce the measurement tool to older equipment already in use.

Usage monitoring tools aren’t actually new.  Replacement “firmware” such as Tomato and DD-WRT, already measures usage, typically with a monthly consumption total.  That makes it much easier than some software measurement tools, which can only measure usage when left running (and only on a single computer).

Similarly, in the realm of website monitoring, the integration of log analysis tools has seen a parallel evolution. While Netgear’s upcoming router brings usage monitoring tools into the spotlight for network management, log analysis tools have long been at the forefront of web administrators’ toolkits. Just as Netgear plans to make usage monitoring a standard feature, log analysis tools have become an indispensable standard for dissecting website traffic patterns and ensuring optimal online performance. These tools offer a comprehensive view of website activity, surpassing the capabilities of basic software measurement tools, and have proven their value as essential assets in maintaining web functionality and security.

Most consumers are not interested in measuring usage, but with the threat of overlimit fees and penalties or service termination, router manufacturers have begun to include measurement tools to help consumers keep track just in case.

Some providers, like Comcast, provide a monthly allowance of 250GB and only actively pursue the top 1% of customers who wildly exceed that.  Others, as have been regularly documented on Stop the Cap!, create very low limits, and then overcharge consumers with penalty fees when they exceed them.  Time Warner Cable met extremely hostile opposition to their roundly-attacked “tier experiment” in April, and quickly shelved the proposal until a company “education” campaign can be run.  The importance of checking usage will vary depending on how draconian of a limit one’s provider sets for its customers.

Netgear’s announcement can be read both positively and negatively.  It’s positive because it allows customers to independently measure their monthly usage and expose any providers who “play with the numbers” and overbill customers for usage never consumed.  It’s negative because it plays into industry arguments that measurement tools are a necessary element to conduct business, and helps establish a foundation to implement Internet Overcharging schemes.  Critics call such schemes unnecessary, considering the highly profitable returns providers enjoy at current pricing.

Cisco Systems, which owns Linksys, another major router manufacturer, is also considering bandwidth measurement tools for its router line in the future.

New FCC Chairman Wants Broader, Cheaper Broadband Access & More Competition

Phillip Dampier July 20, 2009 Public Policy & Gov't 3 Comments
FCC Chairman Julius Genachowski

FCC Chairman Julius Genachowski

In a dramatic departure from the former Federal Communications Commission’s largely “hear no evil, see no evil” oversight, Julius Genachowski, the new Chairman of the Federal Communications Commission, is a downright activist.

Genachowski, over the course of several interviews given this week, has made it clear that he sees major problems in the American broadband industry — it’s too expensive, it’s not competitive enough, and its widespread availability is absolutely critical to the economic success of the United States in coming years.  He’s made it clear broadband will be the most important issue before the agency for the immediate future.

“It’s tremendously important. I’m convinced that broadband is our generation’s major infrastructure challenge, akin to what railroads were, what the highway system was and universal electricity. This is the platform that will determine whether the country can compete in the 21st century. If we get this right, our broadband infrastructure will be an enduring engine for job creation, economic growth, investment, innovation, so it’s essential,” Genachowski said in an interview published today in The Wall Street Journal.

Although short on specifics in most of the interviews given to date, Genachowski has signaled his interest in preserving the concepts of Net Neutrality — providing open and equal treatment of Internet traffic without favoring or throttling traffic.

“The openness of the Internet has been a big driver of that. And it is important that we preserve that openness in order to drive investment, innovation, job creation and economic growth,” he said.

With the departure of the former FCC Chairman Kevin Martin earlier this year, Genachowski will mirror much of the Obama Administration policies and their telecommunications agenda.

Martin’s FCC, with a Republican majority, exercised a deregulatory approach to oversight, and was frequently criticized for not protecting consumer interests.  But Martin did routinely clash with the nation’s cable television operators, in his unsuccessful effort to force them to provide a-la-carte cable television programming tiers.  Martin’s leadership also brought about heightened oversight of “decency” policies impacting broadcasters, and resulted in substantial fines for radio and television stations that violated language or decency standards.  Most agency watchers summarize the last eight years of telecommunications policy as generally industry friendly, particularly to telephone companies, and mildly hostile to cable.  The Commission also sought to permit an increase in ownership concentration of the nation’s radio and television services, and approved mergers routinely, including one between former competing satellite radio providers XM and Sirius.

Genachowski’s FCC is expected to substantially change its regulatory approach, but only over time.

Although it will maintain an activist approach to broadband issues, Genachowski believes a top-down ‘agency makeover’ is required to prepare the FCC to meet the challenges of the 21st century.

“There are real challenges given the state of the infrastructure at the agency. As an example, there are literally millions of pages of documents that should be available to the public, and technically are because people can come in and look them up, that aren’t in digital form at all. They’re in paper. Some of these are historical documents, but there’s a huge resource downstairs in the pubic reading room that has something like 7,000 linear feet of paper that we really do need to digitize and put online. There’s a lot of paper that is online but not in machine-readable format, it’s not searchable,” he said.

Most FCC watchers believe the agency will move forward on several issues in the next 12-24 months:

  1. A review of the Universal Service Fund (USF), which collects several dollars from every telephone customer in the United States to help underwrite and defray expenses of the nation’s most rural and disadvantaged telephone subscribers.  The USF has been roundly criticized for collecting an enormous amount of money, and squandering it on projects that go well beyond the Fund’s original intent, resulting in considerable waste, fraud, and abuse.  Genachowski’s FCC will be asked to consider using USF money to deploy and/or underwrite broadband service in areas not economically viable enough for private companies to provide service.
  2. A review of the state of the competitiveness in the broadband, telephone, and wireless telephone industries, with particular emphasis on the latter.  Wireless phone companies like Verizon Wireless and AT&T Mobility are already under scrutiny for their exclusivity agreements with telephone equipment manufacturers, and their attempts to hold consumers’ hostage by refusing to permit them to reactivate their phones on other company’s networks.
  3. A review of applications and filings by broadcasters relating to low power radio and television, improving reception for digital over the air television signals, indecency complaints, and mergers and acquisitions in the industry.

CableONE’s New “Economy” Tier Ruins Yours: 1GB Monthly Limit – $10/GB Overlimit Penalty

Phillip Dampier July 20, 2009 Cable One, Data Caps 7 Comments

There is bad, and then there is REALLY, REALLY BAD.

CableOne punishes you if you exceed your daily usage allowance.

CableOne punishes you if you exceed your daily usage allowance.

CableONE’s new residential broadband Internet Overcharging pricing achieves new lows among American broadband providers – low caps that is.

The company has boosted the speed of its residential broadband services, and lowered the allowance you receive each month to use it.  The “Economy” package, if used to any degree for anything beyond e-mail and a smattering of web page viewing each month, will wreak havoc on any household budget.  Providing just 1.5Mbps downloads and 150kbps uploads for $26 a month, your monthly usage allowance is just ONE gigabyte.  Exceed that at your financial peril.  The overlimit penalty is a whopping $10/GB, and that full $10 is billed whether you exceed your allowance by one byte or 999 megabytes.  CableONE graciously limits their Money Party to a maximum $50 in overlimit penalties, putting your broadband service you thought you paid $26 for at the “reasonable” price of up to $76 a month.

But there is a way to steer clear of the overcharging, if you are a night owl.  The company turns the “meter” off from 12 midnight until 12 noon the following day.

CableONE’s other residential plans now also have lower consumption allowances, designed to limit your day to day use of your broadband service.  Instead of adopting a monthly maximum allowance, the company imposes daily limits that do not “roll over” from day to day.  If you use your connection heavily one day, but not at all the next three, you could still find yourself over the limit.

Standard Service: 5Mbps/500kbps – $49/month – 3 GB Daily Usage Limit
Premium Service: 10Mbps/1Mbps – $59/month – 5 GB Daily Usage Limit

Going over your limit between one and 14 days per month will result in an automatic downgrade in your broadband speed to the next lowest tier.  Exceed it more than 15 days per month, and your account will be terminated.

The company has suggestions for customers who want to reduce their usage to stay compliant.  Right on top: stop watching those online videos.

Suggestions for Reducing Bandwidth

CableONE’s service counts bytes used during the peak usage period which is defined as 12 noon to 12 midnight.

The following types of usage consume high amounts of bandwidth and should be avoided during peak usage period:

  • Movie downloads
  • Streaming Video
  • Picture downloads or uploads
  • Leaving your browser open on pages that “refresh” automatically

Some of the programs you have installed will try to update themselves periodically by downloading files. You can typically set your program to schedule updates during off-peak times. Windows software can be set to update overnight as well. Updates and large downloads done between midnight and 12 noon do not count against your allocation.

Subscribers, particularly in southern Mississippi, have had an increasingly difficult relationship with CableONE.  In March, a subscriber announced a lawsuit against the cable operator for gouging customers on set top boxes, required for digital cable viewing.  CableONE charges its customers $11 a month for a regular Motorola cable box and $23 for its HD-DVR box.  In June, a suspicious white powder was found in the Biloxi CableONE office, that was later determined to be harmless.

An unintentionally amusing CableONE ad follows the jump below.

… Continue Reading

‘Qwest’ for Speed in the West: Phone Company Introducing 40/20Mbps Service in 23 Cities

Phillip Dampier July 20, 2009 Broadband Speed 5 Comments

top_imageThe west was won with higher upload speed.

Qwest, one of the nation’s largest telephone companies serving the western half of the United States, has proven that telephone company broadband need not be stuck in the past with slow and unreliable DSL speeds. Today, the company announced it was unveiling new super fast upload speed tiers for its entire lineup of broadband plans.  During the promotional period, current subscribers with a 7, 12, or 20Mbps download tier can upgrade to 5Mbps upload speed for $5 more a month.  That upload speed is far faster than what cable companies are providing customers across Qwest’s service area.

Neil E. Cox, executive vice president of Qwest Product and IT emphasized the growing importance of upload speeds for consumers.

“Faster download speeds are important, but upload speeds are getting more attention. By increasing connection speeds in both directions, Qwest is poised to support user-generated content and simultaneous high-bandwidth applications, like multiple online video streams and downloads or multiple players of online video games,” Cox said.

The company also announced a new super fast 40Mbps download and 20Mbps upload tier in selected cities.

Amy Lind, IDC Research Manager, Consumer Broadband and Mobile Services said that consumers are clamoring for faster speed and their research shows customers aren’t simply passively accessing web content any longer.

“Broadband providers have primarily focused on download speeds because, until recently, the Internet has been mostly a source for content, especially online video. Now, as more people create and share their own content, upload speeds have become increasingly important,” she said.

“Qwest has recognized this rapidly growing user-generated content trend and is encouraging the evolving Internet habits of its customers by adding new broadband tiers that emphasize upstream speeds,” Lind added.

The upgrades are possible because Qwest is deploying VDSL2 technology, a modern version of DSL, across its service area.  The technology works over a combination fiber optic/copper wire telephone network.  As long as a neighborhood is reached with a fiber optic line, VDSL2 can work over existing telephone wiring in the home.  Consumers subscribing to the service are provided with an Actiontec® Wireless VDSL2/ADSL2+/2 Universal DSL Wireless Gateway (modem).  The company warns that although the service is very fast, download and upload speeds will be up to 15% lower “due to network requirements and may vary for reasons such as customer location, Web sites accessed, Internet congestion and customer equipment.”

Pricing of Qwest’s New Speed Offerings

40 Mbps download with 5 Mbps upload, $99.99 a month for the first 12 months when combined with a qualifying home phone package.
40 Mbps download with 20 Mbps upload, $109.99 a month for the first 12 months when combined with a qualifying home phone package.
An introductory rate of $5 more a month for qualified customers with 7 Mbps, 12 Mbps or 20 Mbps speed tiers who upgrade to 5 Mbps upstream speeds.

A fact sheet is available with more information about the upgrade.

Read more and see a company video below the break.

… Continue Reading

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