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Deutsche Telekom Loses All-You-Can-Watch StreamOn Dispute in Germany Over Net Neutrality Violation

Phillip Dampier July 17, 2019 Consumer News, Data Caps, Net Neutrality, Online Video, Public Policy & Gov't, Telekom Deutschland, Wireless Broadband Comments Off on Deutsche Telekom Loses All-You-Can-Watch StreamOn Dispute in Germany Over Net Neutrality Violation

While net neutrality in the United States has been neutered by the Republican-controlled FCC, the concept of an online level playing field is alive and well in Germany, and T-Mobile’s parent company Deutsche Telekom (DT) just got called out for a foul ball.

The German telecom giant has lost its legal battle with Germany’s telecom regulator, the Federal Network Agency (Regulator Bundesnetzagentur) over StreamOn, its all-you-can-stream mobile video product that does not count against customer usage allowances. The company introduced the unlimited video streaming service in Germany in 2017, emulating a similar service available in the United States that offers zero rated mobile video content at a reduced video resolution. An appeals court in Münster this week ruled that the German regulator was correct to forbid DT from continuing to offer StreamOn to customers in its present form for two reasons:

  • StreamOn was only available to T-Mobile customers inside Germany or those who visited the country, violating Europe’s “roam like at home” rules that require carriers to not restrict or charge more for mobile services or features when traveling between member states of the European Union.
  • StreamOn violates German net neutrality rules by delivering only T-Mobile approved, speed-throttled, low resolution video content that won’t count against a customer’s usage cap.

“StreamOn must conform to the ‘roam like at home’ principle and customers must have video streaming available in an unthrottled bandwidth,” said Federal Network Agency president Jochen Homann. “The rule of equal treatment is a cornerstone of European net neutrality regulations. The principle of equal treatment has made the internet a driver of innovation, and the diversity of applications and services benefits all consumers.”

Hohmann

DT immediately contested the regulator’s decision and sued. The case has been drifting through German courts since December 2017, with the most recent ruling in favor of the regulator issued by an appeals court, which declared its ruling to be final.

DT has claimed it finds the regulator’s objections “very puzzling indeed,” claiming StreamOn has been wildly popular in the United States and Germany. Two years ago, it warned that if the courts upheld the regulator’s ruling, it would force the company to stop offering it.

“The Bonn-based regulatory authority is ordering us to also offer StreamOn in other EU countries. It bases this order on the EU Roaming Regulation,” DT said in a statement in 2017. “Fulfilling the order would mean the end of our free service, because we would not be able to offer it cost-effectively in other countries.”

Despite its threat to shutter StreamOn in Germany, the company claimed this week it would continue offering the service for the time being, without increasing prices.

“We are delighted that the court has confirmed our interpretation of the law,” a Federal Network Agency spokesman said after the decision was announced. “We will take quick action to ensure that Telekom adjusts its product accordingly.”

“We expect the [Federal Network Agency] to allow an appropriate amount of time to make the necessary adjustments,” a DT spokesman said. “We are convinced that StreamOn is a legal product and will explore all our legal options.”

Comcast Premium Customers Lose Cinemax in Favor of Comcast-Owned Hitz

Comcast premium subscribers began seeing Cinemax dropped from their lineup this morning, replaced with Comcast’s own premium movie network Hitz.

The cable company announced back in May it was replacing AT&T/WarnerMedia-owned Cinemax with its own movie channel beginning this summer. Summer has arrived.

Hitz will save Comcast an undisclosed amount of money over what AT&T was charging the cable operator for the lesser-watched cousin of HBO. Cinemax was launched in 1980 to focus on movies, and so will Hitz. Comcast says its new movie channel will feature at least 200 major movie titles, all available on-demand, with fewer HBO also-rans. Linear TV viewers will see at least three versions of Hitz on their lineup, replacing five Cinemax networks. They are dubbed Hitz, Hitz2 and Hitz3. The new movie channel is included in XFINITY Premier, Super and certain other TV packages.

Cinemax fans who want the channel back will still be able to subscribe, but only on an a-la-carte basis for $12/month.

Comcast offers this FAQ:

What is Hitz?
Hitz is a new on-demand movie service that includes more than 200 titles from a variety of top studios. This selection will rotate over time.

Where can I find Hitz?
The easiest way to find Hitz is by saying “Hitz” into your X1 Voice Remote. Hitz can also be found in the Networks section of the On Demand menu. You can also see current Hitz movies in the On-Screen Guide – frequently near other movie services.

Why are you doing this?
Most of the movies on Cinemax also air on HBO. By offering Hitz instead, we’re delivering customers a better variety of content.

How can I watch Cinemax original content?
While Cinemax is no longer included in the adjusted packages, it is still available to purchase on its own for $12 per month.

Should I pay a different price now that I am no longer receiving Cinemax?
While Cinemax is no longer included in these packages, we believe the new lineup offers a better value. Most of the movies on Cinemax have also aired on HBO. By offering Hitz instead, we’re delivering a better variety of content.

New York State Awarded $39.2 Million to Connect 15,442 Rural Upstate Homes to 100/20 Mbps Internet

The FCC has awarded New York’s rural broadband authority over $39 million to bring at least 100/20 Mbps broadband service to 15,442 underserved or unserved rural homes in Upstate New York over the next several years. In conjunction with Gov. Andrew Cuomo’s New NY Broadband Program, the funds will be used to continue expansion of internet service until the state is satisfied that any resident that wants internet service can get it.

Providers can begin tapping funds as early as this month, if they agree to complete their buildouts to not less of 40 percent of designated addresses within three years. Providers will have up to six years in total to complete each project. The recipients now being funded:

  • $854,652 for GTel Teleconnections in Germantown, to extend service to 260 residents in the Capital Region
  • $4.27 million will go to MTC Cable/Margaretville Telephone Co, Margaretville for 1,659 rural addresses in the Capital Region, Mid-Hudson, Mohawk Valley, and Southern Tier
  • Just under $4.3 million was awarded to Otsego Electric Cooperative of Hartwick for 1,146 addresses in the Mohawk Valley
  • $11.3 million awarded to SLIC Network Solutions of Nicholville for 4,610 rural premises in the Capital Region and North Country
  • $18.5 million will go to Verizon Communications of New York to bring fiber to the home service for 7,767 rural premises in the Capital Region, Central NY, Mohawk Valley, North Country, and the Southern Tier

Most of these projects were previously designated as “Phase 3 Awardees,” but the FCC will now supply the funds needed to begin construction through the Connect America Fund.

DirecTV Customers in 17 Major Cities Face CBS, CW Station Blackout

Phillip Dampier July 16, 2019 AT&T, Competition, Consumer News, DirecTV Now, Online Video 1 Comment

AT&T is facing a last hour showdown with CBS owned and operated local TV stations in 17 major U.S. cities over a new retransmission consent contract that could mean the third major station blackout for customers of DirecTV, DirecTV Now, and AT&T U-verse. Streaming customers would also lose access to on-demand content. In addition, CBS-owned CW television stations would be dropped from all three AT&T-owned services.

AT&T’s contract with CBS affiliates in Atlanta, Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Pittsburgh, Sacramento, San Francisco, Seattle, and Tampa expires at 11pm PDT on Friday, July 19. At the moment, the two parties are reportedly far apart in negotiations, with AT&T complaining CBS is proposing “unfair terms” for a contract renewal.

CBS claims AT&T is offering below-market pricing for a contract renewal, noting that other cable, telephone, and satellite providers readily agreed to pay higher prices to continue carrying CBS’ major market affiliates.

AT&T has already left customers blacked out from nearly 150 local stations owned by Nexstar and several smaller owners — some effectively front groups for Sinclair Broadcasting — with no end in sight. Both sides are taking heat from public officials and members of Congress upset with the loss of one or more local stations, and the latest blackout of CBS stations could result in even greater scrutiny of AT&T and station owners.

AT&T issued a statement warning customers to be ready for the blackout by this weekend, and complained CBS was negotiating in public.

“We’re disappointed to see CBS put our customers into the middle of negotiations,” AT&T said in a statement. “AT&T is on the side of customer choice and value and wants to keep the local CBS stations in affected cities in our customers’ lineups. Our goal is always to deliver the content our customers want at a value that also makes sense to them. We continue to fight hard for that here and appreciate our customers’ patience while we work this out with CBS.”

Stop the Cap Asks New York PSC for Clarification About Charter’s Internet Speed Obligations

Phillip Dampier July 15, 2019 Broadband Speed, Charter Spectrum, Consumer News, Editorial & Site News, Public Policy & Gov't Comments Off on Stop the Cap Asks New York PSC for Clarification About Charter’s Internet Speed Obligations

 

 

July 15, 2019

Mr. John C. Rhodes
Chief Executive Officer, NY State Dept. of Public Service
Three Empire State Plaza
Albany, NY 12223-1350

Re: 15-01446/15-M-0388 Settlement Agreement: Joint Petition of Charter Communications and Time Warner Cable for Approval of a Transfer of Control of Subsidiaries and Franchises, Pro Forma Reorganization, and Certain Financing

cc: Hon. Kathleen Burgess

Dear Mr. Rhodes,

We are writing to receive clarification regarding the “Order Adopting 2019 Settlement Agreement and Reconsidering Other Related Actions” (issued and effective July 11, 2019).

On page 28 of that document, the Commission comments on Stop the Cap’s recommendation that Spectrum customers in New York State benefit from an immediate upgrade in download speed to 200 Mbps, which is presently available in approximately half of Charter Communications’ national footprint.

The Commission rejected our recommendation, commenting in response:

“Moreover, its request for internet speed upgrades are also beyond the scope of the 2019 Settlement agreement, but the Commission notes that Charter is already required to increase its network speed to 300 Mbps by the end of 2019.”

That response suggests the Public Service Commission considers Charter’s original merger obligations not yet achieved, because the current speed received by most Spectrum customers is 100 Mbps, not 300 Mbps.

However, Charter Communications considers its speed obligations to New York complete, and ahead of the scheduled deadline, as noted in its May 20, 2019 “Annual Update” to the PSC[1]:

“Moreover, under Condition I.A.2, by December 31, 2018, Charter was required to offer broadband service with download speeds up to 100 Mbps to all customers served in New York (including Columbia County) and speed levels up to 300 Mbps by the end of 2019. Charter has far exceeded these conditions, through its Spectrum Internet Gig service offering, which provides all customers throughout New York access to download speeds of up to 940 Mbps. Accordingly, Charter is pleased to report that its implementation of network modernization and broadband speed increases have been completed ahead of the specified the Merger Condition deadlines.”

We are writing to receive clarification about the Commission’s interpretation of the Merger Order and its definition of “network speed.”

The Commission made it a requirement that Charter “increase its network speed” to 300 Mbps by the end of 2019. We would like to know what the Commission considers “network speed.” Does that refer to speed a cable system is capable of optionally providing customers (that presumably choose to pay more for a premium service tier) or was that to be the defined minimum base speed of Spectrum’s entry-level residential broadband product (excluding Spectrum Internet Assist)?

Charter has interpreted the Merger Order to mean “download speeds up to 100 Mbps” for all customers and “speed levels up to” 300 Mbps, but only optionally, by the end of 2019.

Time Warner Cable operated cable systems in New York City, Central New York, and parts of the Hudson Valley and Capitol District that were already capable of offering customers the option of 300 Mbps service before the merger between Charter and Time Warner Cable was announced[2].

Does the Commission accept Charter’s interpretation of the Merger Order or does it believe Charter has a yet unfinished obligation to raise the base internet speed to all New York customers to at least 300 Mbps by the end of 2019?

We would greatly appreciate receiving clarification on this point, because it is apparent Charter is currently disadvantaging New York broadband customers with broadband service at half the speed offered in other states.

Very truly yours,

Phillip M. Dampier
President and Founder

[1] Charter Communications, Inc. Annual Update 2019, May 20, 2019 p. 3

[2] https://www.businesswire.com/news/home/20150714005039/en/Time-Warner-Cable-Announces-Expansion-%E2%80%98TWC-Maxx%E2%80%99 (July 14, 2015)

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