Suddenlink is throwing a hissyfit over Frontier’s aggressive advertising.

Now come on, you are both pretty… slow that is.

Suddenlink Communications is crawling mad that Frontier Communications has been hammering the cable company over their broadband speeds, which PC Magazine this week proclaimed were nothing to write home about. The cable operator successfully challenged some of Frontier’s ads with the National Advertising Division of the Council of Better Business Bureaus.

The group recommended Frontier cease making claims that its DSL service offers “dedicated” lines to the Internet in contrast to Suddenlink, which forces customers to share their connection with the whole neighborhood.

Frontier claims Suddenlink’s network can bog down during peak hours, while Frontier makes sure customers consistently get the speeds they pay for.

Many of the ads targeted customers in West Virginia, who regularly tell Stop the Cap! neither provider competing there offers particularly good service.

“Is Frontier kidding?,” says Shane Foster, a former Frontier customer in West Virginia. “I was supposed to be getting up to 6Mbps service and I was lucky to get 1.5Mbps at 2 am.”

Foster says he believes Frontier oversold its DSL network in his area, with speeds slowing even further during the evening and weekends when everyone got online. While Frontier may not require customers to share a line from their home to the company’s central office, congestion can occur within Frontier’s local exchange or on the connection Frontier maintains with Internet backbone providers.

“The technician sent to my house even privately admitted it,” Foster tells Stop the Cap!

Foster switched to Suddenlink, but he is not exactly a happy customer there either.

“Their usage caps suck, the service is slow, and their measurement tool is always broken,” Foster shares. “West Virginia doesn’t just get the bottom of the barrel, it gets the dirt underneath it.”

Frontier Communications says it has been making improvements in West Virginia and other states where it provides DSL broadband. Some areas can now subscribe to 25Mbps service because of network upgrades. Foster says he would dump Suddenlink and go back to Frontier, if they can deliver speeds the rest of the country gets.

“Sorry, but 1.5Mbps is not broadband and with their prices, tricky fees and contracts it is robbery,” says Foster. “They need to clean up their act and I’ll come back. I hate usage caps with a passion.”

Frontier says it will appeal the NAD’s decision. But Frontier might do better advertising its broadband service as usage cap free — something customers consistently value over those running Internet Overcharging schemes.

Frontier Communications is targeting promotional offers to customers that have been impacted by cable service outages and rate hikes, despite having a relatively poor service record itself.

Frontier president and chief operating officer Dan McCarthy told investors attending the recent Goldman Sachs Communicopia Conference the company was pulling out all the stops looking for surgical marketing opportunities.

“People don’t wake up every day, and say, ‘I want to switch broadband providers.’ It’s really about finding what is that lever to pull. Sometimes it’s a message at a key point — it could be during an outage, it could be during change of prices for them. It could be there are some substandard speeds that are being offered,” McCarthy said. “We are looking at what is the right mix of messaging and promotional offers that really allow us to do that. I think you’ll see us be pretty aggressive in that area,” he added.

But Frontier itself has had plenty of service problems, and was the only major Internet provider in the country to have lost ground in a July FCC report measuring broadband quality. The company continues to face extensive service outages when fiber cables are cut or copper wiring is stolen by thieves. Recent storms this past summer disrupted 277 Frontier central offices in the Carolinas, Indiana, Pennsylvania, and West Virginia, according to a Securities and Exchange Commission filing. The repair work, including overtime and equipment, is expected to cost the company at least $15 million.

Frontier reports it expected to replace at least 167,000 feet of damaged or stolen copper cable and purchased 203,000 backup power generators to keep central exchanges up and running during extended electric outages.

This week, a major service outage struck customers in parts of Ft. Wayne, Ind. after an accident severed an important cable.

A number of customers in Frontier service areas have already disconnected their landlines with the company, but where cable companies do not provide service, Frontier reports it is having success selling a standalone DSL product it dubs, “Simply Broadband.”

“We are seeing success in attracting and retaining customers with this product and it is having a positive impact on our Q3 residential customer counts,” Frontier reports in an SEC filing.

Frontier has also recently announced speed boosts in several states that can deliver up to 25Mbps DSL service to certain customers.

They may not have the fastest broadband experience around, but Frontier Communications is trying to find an edge in the market delivering innovative services that will keep you satisfied with your service. The phone company today unveiled Frontier Games, an all-you-can-play PC gaming service.

In partnership with Exent, the new service will offer unlimited access to more than 2,300 PC games, including Family Feud, Slingo Supreme, and King’s Bounty for $14.99 a month. You can enjoy casino games similar to those available on UFA บาคาร่าออนไลน์.

To be fair, most of the available games are not titles one would clamor for on their home game console, and many of the titles seem to skew towards the very young and those in their 40’s on up. However, with categories for arcade games, card and casino titles, and role-playing, there is plenty to experience, including options for exploring a diverse range of interests, from gaming enthusiasts to fans of แพลตฟอร์มสปอร์ตบุ๊คอย่าง UFABET.

Why is Frontier getting into the online gaming business?

‘We’re excited to expand our partnership with Exent to launch an enhanced Frontier Games and provide customers with access to the best casual games from around the world,” said Melinda White, executive vice president of revenue development at Frontier — her title says it all.

To maintain a competitive edge, Frontier is seeking to differentiate itself from being just another Internet Service Provider. If the company can offer additional products and services not available from the cable competition, customers may think twice about switching providers.

All of the games are designed to work well regardless of connection speed — an important factor for a rural landline company that routinely sells 1-3Mbps DSL service in smaller communities.

A 14-day free trial is available from the company’s sign-up page. We found many of the games offered rudimentary graphics and certainly could not compete with some of today’s most advanced console games, but the joker123 casino and card games we sampled worked fine for the casual player. With the prevalence of “free online games” scattered across the web packed with adware (or worse), https://leveluppcasino.com offers a safe alternative for anyone looking for a spyware free experience.

Parental controls are also available, and the library of games is regularly refreshed. If you’re diving into the minecraft world and want to explore additional features, including riding animals, here’s how to make saddle on minecraft. This can add a new layer of excitement to your gameplay while ensuring a safe and enjoyable experience for players of all ages.

CenturyLink, also an Exent partner, developed their gaming service slightly differently, throwing in several free Exent games as a promotional tool. Verizon also offers the gaming service for the same price Frontier charges.

Frontier Communications is ready to deliver some customers faster DSL speeds in portions of West Virginia that have, until now, been stuck with 3-6Mbps from the phone company.

Residential and business customers in certain exchanges within Kanawha and Putnam counties can now upgrade to speeds up to 25Mbps for $54.99 a month, which Frontier claims also includes a combination modem-wireless router. Small business customers can get up to 40Mbps DSL service, where available.

Dana Waldo, senior vice president and general manager for Frontier’s operations in the state told the Charleston Daily Mail the company’s new Broadband Ultra and Ultimate DSL will be gradually extended within both counties by the end of this year. In order to sell faster DSL service, Frontier has to replace portions of its existing network with fiber optics and install new equipment to reduce the length of copper wire between the phone company and the customer.

Larger businesses in West Virginia are being marketed an even faster Metro Ethernet product, which can deliver gigabit speeds and beyond, for an exceptional amount of money.

The speed expansion, which covers both the city of Charleston and the growing suburbs to the west in Putnam County along Interstate 64 towards Huntington, is likely designed to curb customer defections to competing cable providers, which have delivered faster speeds in the rapidly growing region.

Frontier has not indicated when it plans faster broadband service for the rest of the state.

Frontier’s headquarters in Rochester, N.Y.

Frontier Communications has boosted speeds for some customers in 28 communities in Appalachian Ohio, but Stop the Cap! readers report actually qualifying to get faster broadband can be hit or miss.

Frontier has deployed ADSL2+ bonding technology in several exchanges throughout the region, which means customers can potentially double their current broadband speeds. The company says it will now sell residential customers up to 12/2Mbps and business customers up to 15/2Mbps DSL.

“With Frontier’s recent deployment of the latest broadband technology, residential customers can get the speeds they need to stream high-definition videos, run multiple devices, do online gaming and surf the net without lag,” said Dave Davidson, senior vice president and general manager for Frontier’s Ohio operations. “The ADSL 2+ Bonding technology also allows us to offer business customers super-fast speed that’s perfect for sending large files and for videoconferencing.”

The communities where Frontier recently deployed technology for increased broadband speeds in Appalachian Ohio include:

• Central Ohio — Logan
• Eastern Ohio — Bowerston, Byesville, Cambridge, Cooperdale, Flushing, Freeport, Knoxville, Lowell, Lower Salem, North Georgetown, New Philadelphia
• Southern Ohio — Albany, Athens, Portsmouth, Guysville, Wellston, Idaho, Jackson, Lucasville, New Marshfield, Otway, Pomeroy, Shade, Piketon, Wellston
• Southwest Ohio — Felicity, Manchester

But several Stop the Cap! readers in Ohio told us even though their communities are on Frontier’s upgrade list, they still don’t qualify for anything above 3-5Mbps service.