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North Carolina Public Utilities Committee Hearing Audio on H129: A Voter’s Guide

North Carolina Legislature

Stop the Cap! has obtained the audio from Wednesday’s Public Utilities Committee meeting that quickly pushed through H129, Time Warner’s custom-written, anti-competition and community broadband destruction bill.

Listening to the 44 minute hearing will be disturbing to anyone who supports open government and the concept of voting for or against a complete bill, not one Rep. Marilyn Avila (R-Time Warner Cable) openly admits is going to be changed.  For her, that represents no reason to delay the bill — her good friends at Time Warner need this legislation passed today, not tomorrow or next week.

As you listen, we’ve included a voter’s guide with time-indexed comments to help draw your attention to some critical points, and some much-needed fact checking.  It will also help you identify the members of the legislature that need to stay, and those that need to go.

Our apologies for the distorted audio at times.  When a member leans into the microphone, as some clearly do, it creates significant audio distortion.  It gets worse in the last 10 minutes, so watch your volume.

North Carolina’s House Public Utilities Committee Meeting on H129 – Wednesday, March 2, 2011. (44 minutes)
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Your Audio Guide to The Committee Meeting

2:50 Apparently Rep. Avila gets her research straight from the cable industry that wants to destroy community broadband.  Avila is factually wrong about citizens being on the hook for “high debt” for North Carolina’s fiber networks, all of which are financed by bonds that leave bondholders at risk, not taxpayers.  The only interests Avila wants to protect are her good friends at the cable company.
3:30 Rep. Avila is dreaming if she really believes the providers that have refused to provide service thus far are going to suddenly do so if her bill passes.  These communities were ignored before and they will be ignored after.  The only difference is that her legislation will guarantee no local community can do anything to fix it.  Avila admits openly her bill will stop competition between providers.
6:00 Rep. Julia Howard is more than willing to hold meetings with those already in the business, but there is no room for actual North Carolina consumers to make their needs known.
8:50 Rep. Avila pays lip service to the ongoing problem of lack of broadband availability in large areas of the state by saying it’s unfair, but ignores the reality that if communities don’t deliver the service, nobody else will.  The red herring of a “public vote” always carries with it loads of fine print.  For example, while the industry can spend unlimited amounts on lobbying and advertising campaigns to demagogue networks, local communities are almost always banned from spending one dime to share their views with the public, or respond to the propaganda the industry sends out.  In fact, Avila’s bill bans networks from advertising their services or advocating for them.  It’s like holding a public debate, but gagging one side so they cannot speak.
12:50 John Goodman, North Carolina Chamber of Commerce presents the pre-written talking points provided by the cable industry.  As you listen, ask yourself whether Mr. Goodman is aware of the details of community broadband, or simply the information handed to him on some sheets of paper from the cable lobby.  Then ponder how many times a community provider has forced a private player out of business with so-called unfair pricing and subsidies.
17:30 Catharine Rice is one of just a handful of speakers that talk about the real-world problems of actual North Carolina citizens.  She’s concerned about them, not the bottom line of Time Warner and AT&T.  Some examples: 

  • Parents of schoolchildren have to drive their kids to a school parking lot so their children can access the school’s Wi-Fi network to complete their homework;
  • A neighborhood of more than a dozen homes can’t get decent broadband because Time Warner demanded $50,000 to wire up cable service.  Meanwhile, just a mile away, a wealthy golf community got their service without a 9 iron to their wallets.
8:30 Jack Stanley from Time Warner Cable delivers the day’s ironic moment when he congratulates his cable colleagues and friend from the Chamber for the “eloquence” of their prepared remarks. And why not, when you consider who wrote them.  His brief remarks consist mostly of empty promises to find a “fair resolution.”  This, from the people who wrote the very unfair bill.
19:30 The North Carolina League of Municipalities delivers an important fact: Community broadband networks are not created on a whim.  They are launched where communities face inadequate or non-existent broadband service.  Most of the cities launching their own services tried the public-private partnership route by approaching companies about broadband problems.  They were shown the door out.  This is why networks like Fibrant and GreenLight exist today.  Community broadband disturbs Big Telecom because it represents competition Wall Street and shareholders never expected they would have.  Anything that challenges the enormous profits cable and phone companies earn must be eliminated.
21:30 Mr. Trathen opens his remarks with a distortion, claiming cities are jumping into community broadband because they just want to compete with existing providers.  In fact, the record tells a very different story in North Carolina.  Cities and communities to this day are trying to get providers from Time Warner Cable, CenturyLink, AT&T, and even Clearwire to deliver service to their citizens and they are being turned down, or delivered DSL service at speeds that will not even qualify as true broadband under the definition established in the National Broadband Plan.  That’s a simple fact.  How many community networks are competing against Verizon FiOS or other cutting edge broadband networks?  The reality is, anemic or non-existent broadband service has been the topic of complaints in local communities across the state for years and years. 

Also, Trathen’s desire to “have a conversation” about serving unserved parts of North Carolina reminds me of the saying — talk is cheap.  Time Warner has been a part of North Carolina for years and years, and the cable company routinely bypasses any customers who do not live in a dense, populated area to this day.

Trathen’s comments that there is nothing in the law today prohibiting public-private partnerships is very true, but as residents have seen, those are far and few between.  Trathen is also flat wrong when he claims nothing in the bill prevents a city from moving into an unserved area to provide service.  In fact, Avila’s bill prohibits cities from extending service outside of their boundaries.

24:00 Rep. Paul Luebke wonders why this bill is necessary, because local governments proposing these networks are already answerable to their citizens and to an oversight committee.  Leubke correctly points out the legislation is all about letting existing telecom companies decide for the people of North Carolina when/if they will get broadband service, at what speeds, and using what technology.  With no new competition on the horizon, H129 effectively delivers all of the state’s broadband interests into the hands of a cable and phone company cartel. 

Leubke also expressed concerns that he (and others) are being asked to vote on a bill that has not been finalized yet.  Should negotiations between existing providers trying to extinguish community networks and the cities that run them fail to find a solution, the bill’s original language will guarantee financial disaster to existing community broadband services.

29:00 Rep. Alexander notes that the legislation establishes onerous conditions on community broadband networks that the private sector is completely exempt from.  Alexander notes these networks came about because communities were faced with last century broadband — the virtual equivalent of two cans with string between them.  This legislation assures those underserved communities will continue to be underserved.
32:00 Rep. Womble has serious concerns about how this bill is being rammed through the committee.  Just minutes before the hearing, Womble was handed a summary of the bill for the first time.  Womble is especially upset he is being asked by the bill sponsors to “trust us” when they say they will work out exemptions for existing providers.
37:00 Rep. Hager goes fishing and catches a number of red herrings about cities expanding their networks outside of their service areas and cross-subsidizing them with pilfered funds from city resources, “unfairly harming” their cable and phone company competitors. He presents no evidence to substantiate this claim.
38:30 Rep. Hastings falls into the trap of conflating middle-mile fiber backbone projects with delivering broadband to individual homes and businesses as he brings up the Golden Leaf Project, a very worthwhile fiber backbone, but one that will never extend to last mile homes and businesses.  Like so many middle-mile projects, this one will deliver service to institutions like schools, libraries and local government.  While all very noble, no funds are provided to directly wire service to individual homes that need broadband the most.  Private providers would have howled had this been the case.
Instead, vague promises like “private providers are interested in leasing capacity” on the network leave consumers with the hope of better days, but they should not hold their breath.  Cable operators will not deploy service in rural areas, period, and phone company DSL’s largest impediment remains distance between the central office and individual subscribers.  While Golden Leaf may prove beneficial in incrementally moving residential broadband forward, it is not going to provide service to individuals.  In fact, H129 will ensure none of these communities can tap into Golden Leaf and directly deliver service to those that continue to be broadband-disadvantaged.
40:00 Rep. Warren doesn’t like voting on a bill just to find out what it will eventually contain later on.  “It gives me chills,” he told the committee.  He also dismisses claims the bill is about a “level playing field.”  He then directs several pointed questions to Ms. Avila about the financial implications her bill will have on state finances, its bond rating, and other considerations.  She dodges all of them with non-answer answers.
43:00 In less than 30 seconds, the bill is rushed to a committee vote by a motion from Rep. Brubaker, at which point Rep. Steen cuts off discussion (despite the fact more committee members were raising their hands to speak).  A voice vote clearly delivers a majority to the NO side, but not in the eyes of the committee chair, who claims the AYES have it, the bill is reported favorably out of the committee, and the meeting is adjourned before anyone has a chance to demand a recorded vote.

The shocking conclusion of this legislative travesty is the chairman adjourning before a recorded vote can be taken.  Without it, constituents can’t identify how their member voted and hold them accountable at the next election.

[Update 3:05pm Monday — Stop the Cap! misidentified Rep. Warren as Rep. Rowan at the 40:00 mark.  We have corrected the audio log above and regret the error.]

Walker Administration in Wisconsin Accused of Blocking Access to Pro-Union Website

Gertraude Hofstätter-Weiß February 22, 2011 Audio, HissyFitWatch, Net Neutrality, Public Policy & Gov't, Wireless Broadband 1 Comment

Gov. Scott Walker’s administration in Wisconsin is under fire today for being allegedly caught blocking access to a website popular with protesters fighting the governor’s position on public unions.

Democratic party officials said that the website, www.defendwisconsin.org, run by the University of Wisconsin-Madison Teacher Assistants, was accessible after its launch last week until at least Friday.

But by Monday, the website organizers discovered the site was blocked for those using the state’s free Wi-Fi network available inside the Capitol building.  The website is used to coordinate protest actions and keep volunteers informed about the pushback campaign against the Walker Administration.

Wisconsin Democratic Party Chairman Mike Tate says that the site was put on a blacklist typically used to filter out pornography sites so that protesters inside the Capitol could not access the site.

Former Wisconsin Assistant Attorney General Charles Hoornstra said that, if Walker is blocking the website, it could be a violation of state and federal laws concerning free speech laws.

This isn’t the first time the state government has been accused of cutting off Internet access.  The Teaching Assistants Association earlier accused state authorities of cutting off Wi-Fi access to a room they had taken over as a headquarters inside of the Capitol.

Some of the activists in Madison used the occasion to draw comparisons with Internet shutdowns in Egypt and Libya. CNN picked up the story, taking it nationwide, and Sachin Chheda, a Democratic activist and former IT employee at the Capitol, said someone inside the government would have to consciously add the website to a blacklist for the software to block access.

The Walker Administration offered its own explanation of the blocked website, claiming the state’s software initially allows access to all websites until it is updated, then blocks sites until they are manually reviewed.

Department of Administration spokeswoman Carla Vigue said, “DOA’s security software automatically blocked the site, as it does all new websites.”

“No one here at DOA decided to block it or took action to do so,” he said. “The website is handled like any other website.”

Activists at the state Capitol tested Vigue’s explanation today, visiting newly registered domains with new websites, and had no trouble accessing any of them.

“The state got caught censoring and now they are making up stories to distract and deflect,” Paul Jeson tells Stop the Cap! “Since when does net nanny software require the manual review of every website in the world to unblock access — the whole point of the software is to arrive with a blacklist filter pre-installed and programming that checks content in real-time looking for triggers.”

Jeson says unless a protester exposed themselves in a photo republished on the site, there is no reason it should have been blocked.

“I doubt Gov. Walker himself ordered the block, but some of his associates treat the 1st Amendment as something worthy of defending only when it protects their point of view,” Jeson opines.  “Imagine what would happen if the Capitol Wi-Fi blocked Fox News or one of several anti-union, pro-Walker websites that popped up at the same time defendwisconsin.org was launched; I am not surprised none of those sites favorable to the governor’s position have complained about similar blocks.”

The governor’s office late in the day tried to change the subject.

“The Democratic Party should spend less time lying about Gov. Walker, and more time trying to get their AWOL State Senators back to Wisconsin,” said a statement released by the governor’s office.

CNN covered this statement from the Wisconsin Democratic Party on a poor telephone line. (1 minute)
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Broadband Hearings Expose Emptiness of Provider Talking Points About Internet Overcharging

Phillip Dampier February 14, 2011 Audio, Bell (Canada), Broadband "Shortage", Canada, Competition, Consumer News, Data Caps, Editorial & Site News, Public Policy & Gov't, Video Comments Off on Broadband Hearings Expose Emptiness of Provider Talking Points About Internet Overcharging

Canada’s House of Commons Standing Committee on Industry Science and Technology has taken an in-depth look at Internet Overcharging in an ongoing series of hearings to explore Bell’s petition to charge usage-based billing.  The request, earlier approved by the Canadian Radio-television and Telecommunications Commission (CRTC), would end flat rate, unlimited usage plans across the country, and mandate Bell’s proscribed usage cap regime on every ISP in Canada.

Remarkably, even Canada’s Conservative Party, which laid the deregulatory framework that allowed Canada’s barely-competitive market to stick it to consumers and small businesses, refuses to defend the overcharging schemes.

So far, the three hearings deliver everything Stop the Cap! has warned about since we began this fight in the summer of 2008:

  1. Proof that usage caps, and consumption-based billing have nothing to do with cost recovery or fairness.  They are, at their root, economically engineered to discourage use of the Internet and protect revenue from the provider’s other businesses, especially video.
  2. There is no evidence of a data tsunami, exaflood, or whatever other term providers and their financially-connected allies in the equipment business cook up to warn about an explosion of data usage mandating control measures.  Data usage is increasing at a slower rate than the development of new equipment and fiber pipelines to manage it.
  3. Nobody ever saves a thing with Internet Overcharging schemes.  While Bell and other providers make up scary stories about “heavy users” picking “innocent” users’ pockets, it’s the providers themselves making all the money.  In fact, bytes of data have no intrinsic value.  The pipelines that deliver data at varying speeds do, which is why providers are well-compensated for use of them.  Levying additional charges for data consumption is nothing more than extra profit — a broadband usage tax.  Providers make plenty selling users increasingly profitable connections based on speed.  They do not need to be paid twice.
  4. For all the talk about the need to invest in network expansion, Bell has reduced infrastructure spending on its core broadband networks the last three years’ running.  They are spending more on deploying Internet Protocol TV (IPTV), a service the company swears has nothing to do with the Internet or their broadband service (despite the fact it travels down the exact same pipeline).
  5. Caps and usage billing never bring about innovation, except from providers looking for new ways to charge their customers more for less service.

I strongly encourage readers to spend an evening watching and listening to these hearings.  At least download the audio and let Canada’s broadband story penetrate.  You will laugh, cringe, and sometimes want to throw things at your multimedia player.

In the end, the hearings illustrate the points we’ve raised here repeatedly over the past three years, and it only strengthens our resolve to battle these Internet pricing ripoffs wherever they appear.  If you are a Canadian citizen,write your MP and demand an end to “usage-based billing” and make it clear this issue is paramount for your vote at the next election.  Don’t debate the numbers or waste time “compromising” on how much you want to be ripped off.  There is no middle ground for usage-based pricing.  It should be rejected at every turn, everywhere, with no compromises.  After all, aren’t you paying enough for your Internet connection already?

The Standing Committee on Industry, Science and Technology

Meeting # 54 – Usage-based Billing Practices

February 3, 2011

This video is encoded in the Windows Media format which presents some technical challenges.  Full screen or 200% zoom-viewing mode is recommended.

[For Windows users, right click the video and select ‘Zoom->Full Screen’ or ‘Zoom->200%’.]

This hearing was televised and had the most media attention.  Testimony from the CRTC was decidedly defensive, and almost entirely in support of usage-based billing and Bell’s petition.  The Commission found no friends in this hearing.

Appearing from the Canadian Radio-television and Telecommunications Commission: Konrad W. von Finckenstein, Chairman; Len Katz, Vice-Chairman, Telecommunications; Lynne Fancy, Acting Executive Director, Telecommunications.  (1 hour, 29 minutes)

If you want to take the hearing audio along for a ride, you can download the MP3 version.

The Standing Committee on Industry, Science and Technology

Meeting # 55 – Usage-based Billing Practices

February 8, 2011

The second in a series of hearings exploring Usage-based billing included witnesses from independent Internet Service Providers who could face extinction if they are forced to pay higher prices for wholesale broadband access.

Appearing: Rocky Gaudrault, CEO of TekSavvy Solutions Inc., Matt Stein, vice-president of network services for Primus Telecommunications Canada, and Jean-François Mezei, a Montreal-based telecommunications consultant who most recently petitioned the CRTC to repeal its decision. (120 minutes)

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The Standing Committee on Industry, Science and Technology

Meeting # 56 – Usage-based Billing Practices

February 10, 2011

The third in a series of hearings exploring Usage-based billing included witnesses from Bell Canada, which originally proposed the idea, and additional testimony from independent Internet Service Providers and their trade association, and consumer advocates who oppose the pricing scheme.

Appearing: OpenMedia.ca: Steve Anderson, Founder and National Coordinator. Bell Canada: Jonathan Daniels, Vice-President, Law and Regulatory Affairs; Mirko Bibic, Senior Vice-President, Regulatory and Government Affairs. Shaw Communications Inc.: Jean Brazeau, Senior Vice-President, Regulatory Affairs; Ken Stein, Senior Vice-President, Corporate and Regulatory Affairs. Canadian Association of Internet Providers: Monica Song, Counsel, Fraser Milner Casgrain LLP. MTS Allstream Inc.: Teresa Griffin-Muir, Vice-President, Regulatory Affairs. Union des consommateurs: Anthony Hémond, Lawyer, Analyst, policy and regulations in telecommunications, broadcasting, information highway and privacy. Canadian Network Operators Consortium Inc.: Bill Sandiford, President; Christian S. Tacit, Barrister and Solicitor, Counsel. (128 minutes)

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Stealing the Broadband Revolution with Internet Overcharging: A Report from CBC Radio

Phillip Dampier February 9, 2011 Audio, Canada, Competition, Consumer News, Data Caps, Online Video, Public Policy & Gov't Comments Off on Stealing the Broadband Revolution with Internet Overcharging: A Report from CBC Radio

CBC Radio One: The Current explores Internet Overcharging in Canada:

It’s hard to believe that just eighteen years ago — back in 1993 — we were only beginning to grasp what the Internet could do for us. Today, the Internet is an integral part of the global economy, a powerful political tool, and something many couldn’t imagine living without. That’s partly why the cost of Internet access has been at the centre of a national debate for the past week.

The debate was sparked by the CRTC’s decision to approve what’s known as “usage-based billing.” Then Federal Industry Minister Tony Clement tweeted that Ottawa wouldn’t accept the ruling. And the CRTC is now reviewing its decision and has put out a call to Canadians asking them to weigh in with their opinions.

Today we look at the implications of the different ways of charging for Internet access and we also ask if the Internet should be treated more like a utility or even a human right.

CBC Radio One’s program, The Current explores Canada’s attitude towards usage-based billing and what implications it hold for an increasingly digital society. Steve Anderson from Openmedia.ca joins the program to debate the notion usage-based billing “saves” light users’ money.  (28 minutes)
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HissyFitWatch: Don’t Take a Picture of a Videotron Store or An Employee Will Threaten to Punch You

A Montreal blogger experienced the wrath of some Videotron employees when he casually snapped a photo of their recently-remodeled store in the Carrefour Agrignon.

Elias Makos shares the crazy story of his experience last November:

Walking to the Best Buy, I noticed the Videotron store, which has recently been remodeled as the company focuses more and more on its new cell phone services. Not only was the store remodeled, but there was a ratio of about 6 employees per customer in the store.  This was hilarious to me, and even more so when I think about how Videotron’s parent company, Quebecor, has locked out 253 Journal de Montreal employees for almost two years now. Apparently the company can’t pay for journalism but can afford an army of numbskulls selling cell phone contracts.

So I took out my phone and snapped one picture of the store from about 20 feet away. Put my phone back in my pocket and walked to Best Buy. About a minute later, I feel a hand on my back.

The photo worth a thousand punches to the face. (Courtesy: Elias Makos)

“Why did you take a picture of me?”

I was floored. “What?” I said, realizing that it was a Videotron employee from the store. He asked the same question again. I looked at him, flabbergasted that he even cared. He looked very nervous, like he knew he and his store was incompetent. He told me not to take pictures of his store, or else. I stared at him, realized I didn’t have to tell him a thing, and walked away, although not before I must have gave him the most confused look in my life.

I get to Best Buy, walk to the games section (major cutie working there today!) and found several new copies of both games. I was happy. I picked both games up. Then, out of nowhere, this guy approaches me.

“If you take another photo of my store, I’m going to punch you.”

Minutes later, the mall’s security guards approached Makos demanding he delete the photos, claiming taking photographs inside the mall violates mall policies.

Makos’ story turned into a bigger story on CBC Radio, with company officials trading accusations with Makos over whether the public has a right to snap pictures of its stores.

Foolishly, Videotron didn’t learn the cardinal rules of good public relations — strong-arming a member of the public and reflexively taking the side of the goon-employees who subsequently stalked Makos inside the mall will never turn out well no matter how you defend it.

CBC Radio Montreal talks with area blogger Elias Makos, who related his ridiculous encounter with some bored (and boorish) Videotron employees at the local mall who were more than a little camera shy. (12 minutes)
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