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Newest Google Fiber Cities Rely on Pre-Existing Fiber Networks; Is Google Cost-Cutting?

google fiberTwo of Google Fiber’s newest fiber cities will only get the gigabit fiber-to-the-home service because someone else already laid the fiber.

In the last week, residents of San Francisco and Huntsville, Ala. were told they were next in line for Google Fiber service. But instead of proposing to build a citywide fiber network for all residents, Google will rely almost entirely on pre-existing fiber networks they will use to reach customers.

In San Francisco, only an unspecified portion of the metro area will qualify for Google Fiber, namely certain apartments, condos, and subsidized housing units already served by a fiber optic connection. Single family homes and apartments not currently connected to fiber may never qualify for Google’s service.

A Google Fiber executive seemed to signal Google may be taking a harder look at the cost of building fiber service, and future expansion may rely on renting space on someone else’s cable.

“To date, we’ve focused mostly on building fiber-optic networks from scratch,” said Michael Slinger, Google Fiber’s business operations director. “Now, as Google Fiber grows, we’re looking for more ways to serve cities of different shapes and sizes.”

That suddenly makes existing municipal and private dark fiber networks very attractive and in demand. Many municipalities have underused institutional fiber networks that serve anchor institutions, public safety, and government offices. Public access is often limited to non-existent. The prospect of Google paying to use those networks to reach more customers may prove attractive to cash-strapped cities. Private fiber overbuilders and those with excess capacity may also find a new revenue stream renting space to the search engine giant. In Huntsville, Google will have non-exclusive access to the city’s publicly owned fiber network. Any competitor could technically offer their services over the same network.

Competitors and analysts seemed ready to dismiss Google’s latest expansion announcements. Diffusion Group analyst Joel Espelien told the San Jose Mercury News Google Fiber’s plans to wire affordable housing in San Francisco was nothing more than “pure PR.” He’s unimpressed with Google Fiber generally, dismissing it as “Costco Internet,” delivering bulk sized connections at prices most consumers are unaccustomed to paying for Internet access.

“It’s both cheap and it isn’t cheap,” Espelien said. “It kind of depends on your point of view.”

Google’s reasons to offer service to only a few locations in San Francisco are clearly pegged to the costs of wiring the entire city.

“We considered a number of factors, including the city’s rolling hills, miles of coastline, and historic neighborhoods,” Google said in a blog post. All of those features that tourists love to see are also expensive because of costly engineering efforts to hide the cables from view to stay within zoning regulations.

West Virginia Lawmakers Battle Slow Broadband; Propose to Fine ISPs for False Speed Claims

frontier speedFrontier Communications is the obvious target of an effort by members of West Virginia’s House of Delegates to embarrass the company into providing at least 10Mbps broadband service or face steep penalties if it does not stop advertising slow speed DSL as “High-Speed Internet.”

State lawmakers continue to be flooded with complaints about the poor performance of Frontier Communications’ DSL service, which customers claim delivers slow speeds, unreliable service, or no service at all.

Although Frontier frequently advertises broadband speeds of 10Mbps or faster, customers often do not receive the advertised speeds, and the service can be so slow it will not work reliably with online video services.

West Virginia’s broadband problems remain so pervasive, the state legislature this year will entertain several broadband improvement measures, including a proposal to spend $72 million to build a publicly owned middle mile fiber optic network. The bill’s sponsor, Sen. Chris Walters (R-Putnam) claims the new fiber network would boost Internet speeds, improve service, and force down broadband pricing.

With cable broadband available only in major communities, much of West Virginia is dependent on DSL service from Frontier Communications, the telephone company serving most of the state. That is a unique situation for Frontier, which typically serves smaller and medium-sized cities in-between other communities serviced by larger providers like Verizon, AT&T, and Qwest/CenturyLink. Frontier’s problems meeting customer expectations have been well heard in Charleston, the state capitol, if only because most members of the state legislature have Frontier customers in their districts.

Legislators have found they have little recourse over a business that operates largely without regulation or government oversight, as Delegate John Shott (R-Mercer) told the Charleston Gazette. Shott heads the House Judiciary Committee and gets plenty of complaints from his constituents.

“[Customers] feel they never get the speed the Internet providers represent,” said Shott. “There doesn’t seem to be any recourse or regulatory body that has any ability to cause that to change.”

In the absence of regulation or direct oversight, a class action lawsuit on behalf of Frontier DSL customers in the state is still working its way through court. In December 2015, a separate action by West Virginia Attorney General Pat Morrisey resulted in a settlement agreement with Frontier. The company agreed to guarantee at least 6Mbps speeds for around 28,000 customers, or give them a substantial monthly discount off their broadband bill.

frontier wvShott’s bill, HB 2551, targets “unfair or deceptive acts or practices” of Internet Service Providers that advertise fast speeds but never deliver them. The bill would expose a violating ISP to damages up to $3,000 per customer, a $5,000 state fine, and allow customers to walk away from any outstanding balance or contract:

It is an unfair or deceptive act or practice and a violation of this article for any seller or Internet service provider to advertise or offer to provide “high speed Internet service” that is not at least ten megabytes per second.

If a seller or Internet service provider violates […] this section, the consumer has a cause of action to recover actual damages and, in addition, a right to recover from the violator a penalty in an amount, to be determined by the court, of not less than $100 nor more than $3,000. No action brought pursuant to this subsection may be brought more than two years after the date upon which the violation occurred or the due date of the last scheduled payment of the agreement, whichever is later.

If a seller or Internet service provider violates […] this section, any sale or contract for service is void and the consumer is not obligated to pay either the amount due, the amount paid or any late payment charge. If the consumer has paid any part of a bill or invoice, or of a late payment fee, he or she has a right to recover the payments from the violator or from any [collection agency] who undertakes direct collection of payments or enforcement of rights arising from the alleged debt.

The Attorney General of this state shall investigate all complaints alleging violations […] and has a right to recover from the violator a penalty in an amount, to be determined by the court, of not less than $500 nor more than $5,000 per violation, with each advertisement or contract to sell or provide “high speed Internet” being a separate violation. The Attorney General also has the power to seek injunctive relief.

As of today, the bill counts Delegates J. Nelson, Border, Kessinger, Arvon, Moffatt, A. Evans, Wagner, Cadle, and D. Evans as sponsors.

Delegate Shott

Delegate Shott

“The list of sponsors of this bill [HB 2551] are from a broad geographic area,” Shott told the newspaper. “They’ve identified this as a problem in their areas.”

Some legislators believe West Virginia should enforce the FCC’s latest minimum definition of broadband – 25Mbps, but the Gazette reports that kind of robust speed definition could be difficult for a DSL provider to achieve without significant additional investment. Some worry companies like Frontier could have difficulty justifying further rural broadband expansion in a state traditionally challenged by its number of rural areas and difficult terrain.

Despite those difficulties, incumbent providers like Frontier, Suddenlink, and Comcast have not appreciated efforts to help expand public broadband networks in the state, including the proposal outlined in Sen. Chris Walters’ SB 315, which would authorize about $72 million to build a public middle mile fiber network that would be offered to ISPs at wholesale rates.

Frontier strongly objects to the project because it would use public dollars to compete with private businesses like Frontier. The phone company’s opposition raised eyebrows among some in Charleston, who note Frontier had no objections to accepting $42 million in state dollars in 2010 to construct and install a fiber network it now operates for hundreds of public facilities across the state and $283 million in federal dollars to expand rural broadband. The 2010 fiber project was rife with accusations of waste, fraud, and abuse. Critics allege Frontier overcharged the state, installing service for $57,800 per mile despite other providers routinely charging about $30,000 a mile in West Virginia.

The West Virginia Cable Television Association, representing cable operators in the state, called the project a money-waster, noting it would not result in a single new hookup for broadband service. Middle mile networks do not reach individual homes and businesses and the bill does not authorize the state to get into the ISP business.

Sen. Walters

Sen. Walters

Much of the support for the public network comes from smaller ISPs like Citynet, which predominately serves commercial customers, and equipment vendors like Alpha Technologies. Walters believes if West Virginia builds the network, broadband providers will come to use it. The state’s dominant cable and phone companies vehemently disagree. The cable association has launched an all-out PR war, hoping to attract opposition from conservative lawmakers with claims the project will mandate state and local governments to buy Internet connectivity exclusively from the state-owned network and would trample on corporate rights by using eminent domain to seize parts of the cable industry’s fiber networks to complete the state network.

Walters brushed away the accusations, telling the Gazette there is no mandate that state agencies use the network and there are no plans for the government to take any fiber away from a private company.

Cable operators prefer an alternative measure also introduced in the West Virginia Senate. SB 16 would grant tax credits of up to $500 per address for any phone or cable company that agrees to wire a previously unserved rural address. The bill would limit total tax credits to $1 million.

The difference between the two measures? Walters’ bill would use public money to build a public broadband network owned by the public and answerable to the state. The cable industry-backed proposal would use public money in the form of tax offsets to wire homes and businesses to broadband owned by private businesses answerable to shareholders.

Frontier FiberHouse Debuts in Connecticut… to Exactly Two Homes in One Development

fiber comingFrontier Communications has topped AT&T’s penchant for grandiose Fiber to the Press Release announcements with a new gigabit fiber to the home service now being promoted in Connecticut, despite being available to only two homes in a single upscale subdivision in North Haven.

Frontier FiberHouse is Frontier’s answer to Verizon FiOS, says Joseph Ferraiolo, Frontier’s regional general manager in New Haven County. Ferraiolo told the New Haven Register Frontier has introduced the service to a pair of homes in Lexington Gardens, a new single-family subdivision.

Frontier’s expansion of the service in 2016 does not appear to be exactly aggressive, with plans to only wire up to 200 newly built homes in the immediate area.

Frontier’s fiber network relies on a Gigabit Passive Optical Network (GPON) and is intended to replace copper telephone wiring.

Ferraiolo admits Frontier is currently favoring new housing developments where fiber can be dropped in a conduit/pre-existing trench during construction without the cost of tearing up yards and streets. But he also claims Frontier will make a commitment to any municipality that gets the fiber service that it will be available to every part of the community, not just those likely to be most profitable. If Frontier keeps its promise, it will be the first time the phone company has provided customers with universal access to uniformly high-speed broadband. Even its acquired FiOS networks in Indiana and the Pacific Northwest are not guaranteed to be available to every resident.

frontier frank“We think this is a good option for us: new builds, small complexes,” Ferraiolo said. “The developer is very happy with it and we’re very happy with it.”

Customers like William Morico will believe it when they see it.

“We have been trying to get ‘high-speed’ Internet in our neighborhood for years, well before the Frontier disaster,” Morico writes. “All we want is the 12-18Mbps service that is advertised and available elsewhere in New Haven. [We] cannot get any answers from Frontier. Even their customer service and tech staff are frustrated with this company. It’s time for the state gig project.”

The company claims it is “exploring” other rollouts of Frontier FiberHouse in Stamford and New Haven, but there are no specifics.

Some observers question the timing of Frontier’s fiber announcement, noting state and local officials are still considering a private-public partnership that could lead to a public statewide gigabit fiber network in Connecticut. News that a private company is willing to shoulder the entire expense of a fiber project could be used in legislative efforts to derail Connecticut’s CT Gig Project. But Frontier has offered no guarantees whether or if it intends to blanket its service area across the state with fiber or limit FiberHouse to a de-facto demonstration project in a handful of homes in new housing developments.

Frustration-Relief: Wilson, N.C. Expanding Greenlight Community Broadband to Nearby Pinetops

Phillip Dampier December 17, 2015 Broadband Speed, Community Networks, Competition, Consumer News, Greenlight (NC), Public Policy & Gov't, Rural Broadband Comments Off on Frustration-Relief: Wilson, N.C. Expanding Greenlight Community Broadband to Nearby Pinetops

gigabit_banner_retinaAfter years of enduring substandard broadband and a law virtually banning community broadband in the state, the 1,300 residents of Pinetops, N.C. are celebrating the forthcoming arrival of public gigabit-capable fiber to the home service from the nearby city of Wilson.

Broadband provider Greenlight will light up its fiber network in the community by April 2016, according to Community Broadband Networks. It isn’t soon enough for frustrated residents and town officials.

“Current providers haven’t made significant upgrades to our broadband service through the years,” said Pinetops interim city town manager Brenda Harrell. “They haven’t found us worth the investment. Through this partnership with Greenlight and our neighbors in Wilson, we are able to meet a critical need for our residents.”

The service comes after five years of negotiations, mostly stalled by the North Carolina Legislature’s passage of HB129, a bill co-authored by Time Warner Cable and celebrated by lawmakers like Rep. Marilyn Avila. Rural North Carolina didn’t get better broadband from HB129, but Avila got a $290 dinner and honored as a guest speaker before grateful cable executives.

greenlight logoIn February 2015, FCC chairman Thomas Wheeler announced HB129 was overruled by the federal regulator as anti-competitive, finally opening the door for Pinetops to secure a better broadband future for itself.

In its order, the FCC cited many provisions in North Carolina’s law that violate the Telecommunications Act of 1996. Six of those provisions are mysteriously near-identical to language ghost-written by telecom companies in a “model broadband bill” offered to state legislators as a template by the American Legislative Exchange Council (ALEC), according to an analysis by the Center for Public Integrity.

Jim Baller, the attorney representing Chattanooga, Tenn., and Wilson, N.C., in their challenge to overturn those two state’s anti-community broadband laws, told the Center the FCC’s citing of those six provisions in its decision leaves much of ALEC’s model law untenable and subject to challenge.

pinetopsnc“Because the North Carolina law uses similar language to that found in the ALEC model legislation, it would seem to follow that any other state that has relied heavily on the ALEC model has also effectively banned municipal broadband investments,” Baller wrote in an email to the group.

ALEC’s “model law” has kept gigabit fiber broadband far away from the residents of Pinetops, challenged by an economic transformation that has put at least a century of tobacco farming and textiles far behind for a small business, high-tech manufacturing, and digitally powered economic future. Just one example is Cary-based ABB, which maintains manufacturing facilities in Pinetops that produce sensors, current transformers, cutouts and other distribution equipment that power smart grid electric utility networks. Bringing more high-tech business to town is a priority for town officials, but having the right infrastructure is crucial.

pinetopsGregory Bethea, Pinetops’ former town manager, told the New York Times in 2014, “if you want to have economic development in a town like this, you’ve got to have fiber.”

But Pinetops’ small size almost guaranteed it would never get fiber from North Carolina’s powerful telecom companies, which include AT&T, CenturyLink, and Time Warner Cable. Many rural communities around the country facing anti-municipal broadband laws like HB129 complain corporate influence threatens the economic viability of small communities over a service incumbents have no intention of offering in small towns, and apparently don’t want anyone else to offer either.

The agreement with Pinetops is also good news for Greenlight, which finally gets to expand outside of its existing service area that reaches about 20,000 residents. Growing Greenlight can bring economic benefits including greater economy of scale and better rates for programming. It will also allow communities in the same economic situation as Wilson, 40 miles east of Raleigh, the opportunity to stay competitive with improving broadband networks in cities like Charlotte and the Piedmont Triad cities of Greensboro, Winston-Salem, and High Point.

GOP Candidate Marco Rubio Wants to Kill Public Municipal Broadband

Marco Rubio swallows the talking points of AT&T while also spending their money.

Marco Rubio drinks AT&T’s Kool Aid while also spending their money.

Eight Republican senators, including presidential candidate Marco Rubio, are so upset about communities building their own broadband networks, they’ve signed a letter demanding the Federal Communications Commission stop making life easier for the would-be competitors.

Rubio joined Sens. Deb Fischer, Ron Johnson, John Cornyn, Pat Roberts, John Barrasso, Michael Enzi, and Tim Scott in protesting the Commission’s interference in “overriding [Tennessee and North Carolina’s] sovereign authority to regulate their own municipalities.”

The senators are concerned about an FCC decision to override state laws in the two states that make it nearly impossible to launch a public broadband network. The laws were widely criticized as being written and lobbied for by incumbent telecom operators that wanted to avoid competition.

The eight adopted the phrase “government-owned networks,” popular with telecom-funded critics of community broadband, to describe local broadband networks owned and operated in the public interest, mostly offering service in areas bypassed or underserved by incumbent phone and cable companies.

The letter complains “agency officials have begun engaging in outreach to persuade communities to deploy municipal broadband networks.”

The senators were particularly upset about remarks from one agency official who stated, “Where you’ve got a community infrastructure or a rural electric company, a rural electric co-op, states shouldn’t be telling local communities what they can and cannot do.”

The eight believe private broadband providers should be given due deference over other competitors but also demanded the FCC stop “choosing winners and losers in the competitive broadband marketplace.”

EPB's biggest problem is that they are not AT&T.

EPB’s biggest problem is that they are not AT&T. The fiber to the home municipal utility outperforms both Comcast and AT&T and charges dramatically lower pricing for high speed service.

“Typical hypocrisy from those in the back pocket of AT&T,” responds Tim Weller, an advocate for expanding EPB’s municipal fiber network to other communities adjacent to Chattanooga, Tenn. “By telling the FCC to stop allowing cheaper, more reliable, and faster service from municipal utilities like EPB, they have no issue picking AT&T and Comcast as winners. Rubio couldn’t be closer to AT&T if he located his campaign headquarters in their corporate office in Dallas.”

Few candidates have closer ties to corporate telecom interests than Marco Rubio. AT&T lobbyist Scott Weaver, who works as the public policy co-chair of high-powered DC law firm Wiley Rein, is a close Rubio associate. Weaver, also assisting in litigation against the FCC to curb municipal broadband, is one of three lobbyist money-bundlers working on behalf of the Rubio campaign. He has raised at least $33,000 so far for the Florida senator.

Rubio has lived off AT&T’s generosity since his days in the Florida legislature, spending hundreds of thousands of dollars, including $22,000 in personal expenses, on a state Republican Party American Express card that was paid each month with funds donated by AT&T and other special interests.

The International Business Times reported Rubio’s long history courting companies like AT&T to give heavily to murky Republican-controlled fundraising groups that bypassed Florida’s ban on gifts from lobbyists.

In 2003, as a member of the Florida state House, Rubio created a special fundraising committee, called Floridians for Conservative Leadership, that could accept unlimited contributions. In the span of a year, the committee raised $228,000, with large donations from lobbyists, telecom giant AT&T, health plan manager WellCare and the state’s sugar conglomerates, Florida Crystals and U.S. Sugar. Not all of the contributors were disclosed, and some are listed simply as gold or silver memberships.

By mid-2004, the group had spent $193,000. More than a third of the committee’s money was spent on meals and travel. Some of those expenditures were made as reimbursements to Rubio and his wife, Jeanette. Other payments appear to be multiple items lumped together as single expenditures — an uncommon arrangement — like a $3,476 expense listed under “Citibank Mastercard” that includes hotel, airfare, meals and gas. Another $71,000 was spent on staff and consultants.

While Rubio was in the legislature in the February 2004, he created a federal 527 organization with a similar name, called Floridians for Conservative Leadership in Government. Rubio was listed as the group’s president, with his wife as vice president. The committee raised $386,000 by the end of 2004, with donations from Hewlett-Packard, Dosal Tobacco Corporation and private prison company GEO Group, according to filings with the Internal Revenue Service.

The federal group spent $316,000 by the end of 2005. The bulk of its spending was on consulting, but the committee also paid Rubio’s relatives roughly $14,000 for items wrongly described as “courier fees,” the Tampa Bay Times reported.

As Marco’s money controversies emerged, some members of his staff decided to move to the private sector, including Rubio’s former chief of staff, Cesar Conda, who now works as a professional lobbyist for AT&T. As a U.S. senator, Rubio continues to cash AT&T’s campaign contribution checks.

“This letter is nothing more than naked corporate protectionism from senators that get donations from the same telecom companies that are threatened by a challenge to their monopolies,” Weller added.

The senators also demanded Wheeler answer questions about how much money the FCC has given to municipal providers, whether the presence of municipal providers would lead to cuts in funding for private phone companies from the Universal Service Fund/Connect America Fund, and what exactly the FCC plans to advocate or regulate with respect to public broadband in 2016.

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