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Comcast Offers Xfinity Mobile Customers Access to Verizon’s 5G Network, Raises Prices

Phillip Dampier May 20, 2020 Broadband Speed, Comcast/Xfinity, Consumer News, Wireless Broadband No Comments

Comcast is now giving Xfinity Mobile customers access to Verizon’s 5G network, if a customer owns a suitable 5G-capable device and is willing to pay more in certain cases.

“From day one, Xfinity Mobile has been proud to be the only provider to empower customers to design a mobile plan that fits their needs, as well as have the flexibility to seamlessly switch between unlimited or per gig to save money,” said Rui Costa, Comcast’s senior vice president of innovation and customer value propositions. “We’re excited to now extend that benefit with 5G data plans.”

Comcast has diverged from Charter Communications, which has been offering access to Verizon’s 5G network to Spectrum Mobile customers since March. Xfinity Mobile customers paying “by the gig” or subscribed to unlimited service will both have access to 5G service. In contrast, Spectrum Mobile customers must have an unlimited plan to access 5G.

Existing Xfinity Mobile customers will need to opt in to 5G service through the Xfinity Mobile app, which will also raise your rates from $12/GB to $15/GB. If you don’t want 5G access and prefer paying $12 per gigabyte as you have all along, do not opt in to the new plan:

Xfinity Mobile Pricing (Effective May 18, 2020)

  • Discontinued By the Gig 4G-LTE: $12 per gigabyte (includes unlimited voice and texting)
  • New By the Gig 5G/4G-LTE: $15 per gigabyte (includes unlimited voice and texting)
  • Unlimited 5G/4G-LTE: $45 per month (includes unlimited voice and texting)

Comcast and Charter’s wireless offerings have seen substantial subscriber gains as customers discover they can access Verizon Wireless’ extensive network and pay substantially lower prices as well. Verizon’s own customers will eventually face a $10 surcharge per month for access to 5G.

Is Xfinity’s 5G “By the Gig” plan worth an extra $3 per gigabyte? Only if you live in one of 35 U.S. cities where Verizon offers millimeter wave 5G service in select neighborhoods. Verizon’s current 5G network is extremely limited, with most living and working outside of a Verizon 5G coverage area. That could mean upgrading to Xfinity’s 5G plan will only result in paying more money for the same level of service you already had.

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  • Pat: As a Spectrum customer with few other options, living in a tiny, but beautiful southern NW US beach town, my resentment is the creepy ways they fin...
  • Donovan May: Count me in...
  • Donovan May: This is theft, there is no other way to describe it....
  • Bette: I put service on seasonal suspension, as I have done for the past 10 years, first with Brighthouse then with Spectrum, when they took over. Suspens...
  • mhorgan65: Or you can get the Moxee Home Phone which also works with Verizon VoLTE service. ...
  • mhorgan65: That model is compatible with Verizon post CDMA, so you should be good to go. :)...
  • mhorgan65: Straight Talk already has a ZTE Home Phone device (Z723EL) that supports VoLTE. If you are still using a Huawei Home Phone device, then you need to...
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