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Time Warner Cable used to sell $14.99/mo slow speed internet. Spectrum agreed to grandfather the program for existing enrolled customers.
Charter Spectrum is raising both the speed and price of its legacy Everyday Low Price Internet package (ELP), formerly sold by Time Warner Cable.
Customers grandfathered on an existing Time Warner Cable ELP plan will see the following changes, reported by several of our readers, likely already in effect in some areas:
- NY/NJ Customers: Speeds increased from 3/1 Mbps to 20/2 Mbps. Price increasing from $14.99/mo to $19.99/mo.
- Other States: Speed increase to 20/2 Mbps. Customers will be notified of a $3 rate hike, bringing the new price to $27.99/mo.
A modem rental fee may also apply in most states, unless you use your own cable modem. Outside of New York and New Jersey, most legacy ELP customers have already experienced several gradual rate increases on this plan, which was originally sold nationwide for $14.99/mo. The first rate increase took most customers to $19.99/mo, followed by a rate increase last fall to $24.99/mo. Now Charter Spectrum has notified customers of another $3/mo rate hike, bringing the monthly rate to $27.99.
Stop the Cap! fought for and won a special concession for New York State residents as a consequence of the approval of the Time Warner Cable-Charter Communications merger. We requested the New York State Public Service Commission make the continued availability of price fixed ELP service a condition of the 2016 merger approval. The PSC agreed with us and made continued availability of the $14.99 service for at least three years part of the deal. That deal condition recently expired and Charter Spectrum is ready to raise the price of the service in New York and New Jersey, but also dramatically boost its download speed. New York and New Jersey residents will continue getting a substantial discount off the price Charter Spectrum charges elsewhere, at least for now.
I haven’t received next month’s bill yet, but I figured there’d be yet another price increase this year for ELP. Ugh. I keep ELP around as a cheap backup for AT&T and noticed web pages loading considerably quicker with ELP when AT&T went down for a couple weeks ago. When I checked my speeds, I noticed it was 20/2, which was a nice surprise (located in NC). At least they’re giving a little something this time with the price increase. I’m just waiting for the day that they completely get rid of ELP and force everyone onto the much higher… Read more »
I’m also on the ELP plan here in NC. Sadly the only other provider for me is CenturyLink. All they offer is 6Mbps at $45/month exuding any taxes and fees. If they do force us on a Spectrum plan I’ll be playing the annual create a new account under someone else’s name that lives in the house game to keep promo pricing.
I wish Spectrum had ELP here in Wyoming. The lowest they offer is 120/12 at $66 per month. I really don’t need that much speed and would be happy with 20/2 at $19.99 per month.
Just received notice about the price increase. Sullivan County, NY (Liberty System). It’s not just the cost of Internet that is increasing (for me).
ELP (was 3/1, now 20/2), price increase from $14.99 to $19.99
Broadcast TV Surcharge, increasing by $1.51 (was $11.99, now $13.50)
DTA (was $5.99, now $7.99)
I also received notification that the price will be increasing for elp starting in Nov. ….14.99 to 19.99 with speeds up to 20 mbps. I would be more than happy to stick with old speed and save the $5 per month rather than be forced into faster speed that I just don’t need. Have many friends paying $200/mo to Spectrum…..they are crazy. Purchased a couple of used cable modems on ebay…one for a backup rather than pay spectrum.
What is the correct contact to reach about spectrum no longer offering this plan? I spoke with 3 different representatives today who refused to switch me to the everyday low price plan, yet it is publicly published on their rate rate card on spectrum.com.
Try filing a complaint with the Better Business Bureau online. That should put you in touch with someone with authority to address your situation.
Spectrum just increased my ELP internet package from $14.99 to $19.99 without notice here in California last month. No prior notification, just a new higher bill. After I ran speedtest.net, I saw that my actual connection was now closer to 25/2.5 from 3/1 so I can’t complain.
I’ve been getting 30/3 in Queens, NY for a month or 2 already. Just got my first bill with the new $19.99 price today.
Just got my $3 increase to $27.99 this month, Nov. 2019.
$24.99 started Nov. 2018.
Kentucky.
Shame on you Spectrum. Grandfathered in means grandfathered in. That should be honored at the price committed to on the contract signed. It clearly states on the legacy until the customer changes the account or cancels the account the price is basically a flat rate. Legally your bound to honor that. Raising rates on grandfathered in accounts from an ethical standpoint is a bad move company wise. Think about it, We are grandfathered in but yo raise the price so there is nothing stating you have now (illegally by the way) that you will not raise the prices again. I… Read more »
Grandfathered in does not mean not subject to price increases. It means you will be able to stay on the plan at whatever the prevailing price is as long as you don’t change anything on your account which will change the grandfathered status. Every grandfathered (Time Warner Cable) product has seen an increase in price. Basic Service; Broadcast TV Surcharge; DTA Rental Fee. The price of the service would have gone up if the plan was a “grandfathered” plan or not. I want to say that $19.99 per month for 20/2 today costs less than unlimited AOL Dial-up 25 years… Read more »
And yet Contracts are supposed to be “Contracts” why do you think so many people file breach of contract lawsuits each year? These companies still take advantage of their customers via super fine print all the time so they can literally get away with murder. I don’t know about you, but raising rates does not mean I get raising pay, I either sacrifice something, or I sacrifice something cause what other choice do I have? Thanks for slowly killing my family society.
Cable companies pride themselves on not forcing you to sign a binding contract, like cell phone companies at DBS Sat companies do… I’d love to see the contract you signed which read, “The price you are paying now will never increase. And we will never raise the price of any equipment. And to top it off, we will never add on any surcharges.”
I assume that many people don’t read fine print, and just accept advertisements at face value.
I loved TWC’s 14.99 internet . (with my own supplied modem).
After Spectrum bought it ; I’m charged 29.53 at present. (Still with my own modem. ) I complained and they may have given me the old rate for a month. When I bought my internet access w/ TWC. ; the ads said it would not go up. (which is all I wanted).
Even at $19.99 for 20/2, and using my own modem and router, is quite a deal today. I can telework, watch Netflix, and do everything I need to do. I am not complaining one bit about a $5 increase for a 10x increase in download speed.
What market are you in that ELP is $30? (NY Sullivan County here…)