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Charter Communications is once again raising rates on Spectrum cable customers. Readers are notifying us that their October billing statements in certain regions show new, higher pricing for certain services. Charter typically adjusts prices at least once, but sometimes twice annually, gradually rolling the higher prices out across the country.
The most important include:
- Another $5 rate hike for the Standard Internet plan (100 or 200 Mbps). Depending on your bundle, prices are increasing from $54.99 for broadband and television customers to $59.99. Standalone internet customers in some areas are seeing a $1 increase from $64.99 to $65.99 a month. If rates are increasing for your plan, share it with us in the comment section.
- Spectrum’s basic set-top box, formerly $5.99 a month with a mandatory $1 Secure Connection surcharge is increasing to $7.50 a month, effectively a $0.51 increase per box.
- The Broadcast TV Surcharge is also increasing once again by an average of around $1 a month. For many areas, this surcharge is now approaching $10 a month and applies to all cable television customers. Charter claims it is passing on the costs of retransmission consent agreements it has signed with local TV stations in your area. The amount varies, depending on what stations in your area charge Spectrum.
There are likely other rate adjustments not noted here. Many customers who bundle services may not see the full extent of the rate hikes because of bundling discounts, with the exception of the Broadcast TV Surcharge, which is not subject to being waived or discounted.
Subscribers can find the current rate card for their area on a special section of Spectrum’s website, although not all rate cards are provided.
Just looked at my bill dated October 14. I’m in the Rochester, NY market. I have Spectrum TV select ($64.99/month), DVR Service ($12.99/month) and 100/10 Mbps Internet ($54.99/month).
Important Billing Update: Effective with your next billing
statement, pricing will be adjusted for:
• Broadcast TV Surcharge from $8.85 to $9.95. This reflects
costs incurred from local Broadcast TV stations.
• Spectrum Receiver from $6.99 to $7.50 (per receiver).
Important Billing Update: Effective with your next billing
statement, Internet pricing will be adjusted from $54.99 to
$59.99
So, price is going up $6.61 plus any taxes and fees based on this.
I better be getting 200mbps instead of 100 soon then if I do get a increase from $55 to $60 for bundle internet services. I understand the investments that have been made to give us Docsis 3.1 and I have been surprised at how fast upgrades have been given, but I hope we 200 soon. I have been waiting too long.
Sadly doubt it we started at 50 a month 3 yrs ago and now its 75$
So instead of lowering prices like they should to more reasonable lvls they instead decide to hike up rates?
New York Hudson Valley:
Broadcast TV surcharge from $8.85 to $9.95. (So it’s really $33.84 for Starter-TV).
Digital Adapter from $4.99 to $5.99. I believe the fee for not returning them is $40 each. I have bought them three times over by now, I think. (Not sure if the Digital Adapter is the DTA for a Tivo or the little deck of cards adapters they’ve given out since the switch to all-digital; The fee for not returning a STB is $123).
Still on ELP at $14.99 / month.
$4 increase per month for me.
Just got Spectrum installed last week (took ’em five months). My initial bill lists the MRC for gigabit at $104.99 after promos. Gritting my teeth as that’ll probably end up at $109.99. Fingers crossed that GFiber finally gets this area wired in the next year before the price bumps another $20, but I doubt that’ll actually happen. Grande (now part of RCN, though they don’t use RCN branding down here) won’t touch this condo complex because they’d have to compete with two other providers now (AT&T offers 100/20, which I was on ’til last week), so while it’s nice to… Read more »
The $5 rake like apparently also applies to legacy TWC Internet plans. On my October statement my legacy TWC ELP Internet plan is going up from $19.99 to $24.99. I’m still surprised though that Spectrum hasn’t decided to totally boot everyone off of the legacy ELP plan.
I wish actual competition existed in my area for low-cost Internet.
I have been keeping same plan for several years as you do. $5 increased from $19.99 this time.
A representative spoked me that Spectrum has no contrack no locked price which mean they can increase anytime when i called them to know the reason.
Same as low speed but fee increased.
just received our Nov bill. It went from $180.25 to $203.45 per month. #278 a year more. No difference in service or benefits though.
Akron, OH seeing $1 rate increase for internet only 100/10 plan.
Rate Increases every 3 months since spectrum took over twc with no one in government addressing.
Spectrum eliminated all forms of affordable bandwith. Then offerredonly 1 bandwidth at an
Inflated price. Brilliant.
Sherman Oaks,CA internet only 100/10 plan increased by $1 too. Nothing written on the november bill to notify the change and explain. Contacted an agent via chat and he said it was due to investment in higher speed infrastructure, etc. I have not asked for higher speed, so not sure why we have to pay more !
Price hike by 5$ in Brunswick County North Carolina
I was paying $49.99 a month intro rate and now they want to charge $70.99 a month.
Have Spectrum Standalone Internet @$64.99 non promotional pricing. November bill is now $65.99, a $1 sneaky MRC increase. I have my own modem too, get no breaks.
I just got my November/December bill and I went from paying 120.27 in October which includes the promotions to a new amount of $168.53 also including promotions but much less discount than than previously. They stopped the promotion they were giving and now not only they raised the price on the tv and internet they also decided to give me less discount than the previous years. So I’m paying over 40.00 a month starting this month. They also increased the broadcast tv surcharge from 8.85 to 9.95 and the digital receiver and interactive service from 6.99 to 7.50. I can’t… Read more »
Rate Increases every quarter since spectrum took over twc with no one complaining in Rochester, NY. Spectrum eliminated all forms of affordable bandwdith. Killed all of the competition (except for satellite and cell internet).Then offer only 1 bandwidth at an ever growing price. And was complaining about Comcast. Sneaky $1 increase this month.
They monopolize geographic areas with service. If there was competition they would be lowering the price to gain market share so instead they burden the dwindling customer base with higher prices. Looks great for the major shareholders. Be rest assured they will go up again and when they do I will delete my service and go with Verizon and do everything on my cell phone. They are loosing customers to streaming services for Video however I do not want to watch the lying main stream media that brought you 911. The economy is a train wreck ready to derail and… Read more »
This is what happens we let hebrews control all of our institutions. They’re never going to lower rates again for you goyim.
Well! I had no idea of this price hike! Shock at the amount of hike! One year ago I was paying 53.99 a month for Charter/Spectrum internet. Then this year 54.99 a month for same service. Today December 3rd it’s now at 59.99! A whole 5 bucks more! 6 bucks more then a year ago. They sure don’t ease into it do they!
TWC ELP went up this month to $24.99. That’s $5 more than it was at $19.99. It used to be $14.99 originally when I first got it. This does make me want to go internet free at home and just get internet at coffee shops. You can buy quite a few coffees with $25. Ya, I’m cheap. But that’s why I got Everyday Low Price internet to begin with. If I wanted to stream 4K off my router I’d have to be willing to pay the big bucks.
I’m in Temple City, CA (91780) & my rate went up $1 with my October statement. I only have their internet service (100 mbps). They never sent notification & I only found out when I read an article about it in early October.
I also got $1 increase for my 100/10 internet from Spectrum. A rep said it’s for the speed increase that’s coming in 2019. I complained that I was promised a fixed price when I renewed my contract. The rep told me they will give me a $5 credit on my bill for the “hassle”. I have 5 more months until my contract is over and it’s to negotiating the price down again. Fun!
The idiots that run the cable companies must be also using drugs…a lot of people are cutting their cable services because of the higher rate and increases. So instead of lowering the rates to attract customers they raise them. But what really annoys me…is trying to get a straight answer from them on what my rate would be after a promotional period, try it, they will do anything to avoid giving you a direct answer.
Second Spectrum $20 price hike within a year. Signed up as $99/mo with time warner cable triple bundle. That became $130/mo after promo ended. Earlier this year that jumped to $153/mo. Now it just jumped to $171/mo ?!?! The promised 100/10 has only been 25/5 … they can’t deliver more. The bill states my promotion ended, but the savings continue! Like how?! We have one TV (thanks to no more FREE QAM of broadcast channels over the wire and mandatory boxes (grrr)), one cable box, I have my own modem and they deliver average internet. No DVR, no premium, no… Read more »
They hiked the legacy ELP internet from 19.99 to 24.99 in november 2018. It used to be 14.99. The only reason these Charter spectrum effin ass holes are doing it is monopoly. They need to be sued for anti trust and forced to pay back money that they are stealing for the same service.
As more people opt out of cable TV for Sling TV and the like (which requires internet), Spectrum will continue to raise their rates on the internet portion of their bundle.
They already told me that if I drop the phone portion of the bundle, that there would be no savings since the bundle had discounts.
Only other option is OTA antenna for TV. You could use cell for internet but cell internet can be spotty.
Early Xmas 200 Mbps $1 increase from $69.99 to $70.99 use my own modem
My Internet bill was $14.99 in 2017 (33% increase) then $19.99 in 2018 (25% increase) and in November of 2018 (20% increase), it was raised to $24.99. Unbelievable! Is this allowed?
Same with me……… and despite the increases, it’s a shame that I’m feeling really lucky to still have service at that price after looking at what others not grandfathered into an ELP account pay.
Spectrum rep told me I should have paid attention to my statement because we were given the chance to keep our rates the same. Just checked my recent statements. The rep lied. All ISPs need to be made a utility. I’m done with the internet scam. No one needs 100Mbps at $40-60/month. It’s the overbandwithing of America.
Our Spectrum bill was $21.99 for the internet TV with 10 chosen channels, and $49.99 for Spectrum Internet. The internet TV has stayed the same price, but they’ve this month raised the spectrum Internet to $70.99.
Can you email a screen shot of your bill showing the $70.99 price (which is for 100 Mbps internet?) That represents another $5 hike we didn’t know about. [email protected]
Columbus OH. Just got notice from auto pay and realized that they have raised the price from $19.99 to $24.99 for ELP, after they raised from $14.99 not long ago. This is really unpleasant experience..
Same here. I didn’t even bother arguing with the phone rep and just asked for paperwork showing the notification of increase. They really have one over a barrel. I guess they need more profits from the poorest among us.
In Maine, my roadrunner light that I signed up for 6 years ago with Time Warner has gone from $14.99 per month to $24.99 per month in the last 6 months of the Spectrum buyout. The first increase was to $19.95 six months ago and now to $24.99. I can only assume they will continue to raise this most basic service on every whim.
Spoken to Spectrum twice and they said they don’t see anything wrong with raising everyone by $5. That is 5% for $100 service but 25% for $25 basic internet service! Although they printed on bill that to complaint within 60 days, but they don’t show you their complaint procedure. One supervisor Dave said one can file complaint on their website. Insisting he walked me through it and he couldn’t find it too. So he said they must have removed it. Spectrum obviously tries to make it so hard for customers to complaint in hope that they just give up. File… Read more »
Complaint to FCC
https://consumercomplaints.fcc.gov/hc/en-us
Since the government shutdown the FCC closed all operation today Thursday January 3 until further notice.. So you can not file a complaint against the spectrum monopoly..
I have yet to speak with the FCC, but they returned my call yesterday. I also received a call from Charter supervisor, but have to return that call as well. We will see…I am skeptical of a satisfactory resolution. I was assured my 34.99 internet service would not increase much when Spectrum took over. My current bill is 64.99 per month with my own modem.
Just received my bill for January and total costs went up $40. $30 for TV service and an additional $10 for Internet. Time to do some shopping around.
I see by reading comments, I’m paying a higher monthly rate of $70.99. Also, as I’ve said in other reviews, I believe the tether service when you pay late, I can’t swear to it, but I’m almost positive they do.
I’m going to find another provider in our area, I am done with this nonsense.
Just saw my bill for next due, did the math on the increases since Jan 2017: 25% price increase overall over two years. And this is not including the leap from the initial promo price package. And where I live I have NO other internet service option. And like other folks here cite, to cut the tv portion only, does near NOTHING to the price drop because of supposed bundle discounts. and this month one of those discounts gets diminished about another $5. And like with other callers, if I call to discuss the service, see if there’s any other… Read more »
My bill is at $70.99 right now it definitely went up from last year
Just called Charter (Spectrum) and the very rude and curt operator told me that there is nothing they can do about the increase. I told them that I agreed to a price, not a discount off the promo so their increases shouldn’t change my bill. I was assured that no one can amend the bill, so i asked to speak to the supervisor. After a 10 min hold they issued a credit for the increase through the rest of the 12-month agreement. WINNING.
Old bill with TWC was $90 for high speed. Now it’s $105.99. So expensive….if I didn’t live with roommates I would never be able to afford this.
I just reviewed my charter bill. I have the main channels and 10 extra channels for $37.49 and the internet $59.99 and my speed on the internet is about 50. IF I just get the internet will be about $70.00 for a low speed. That is just crazy. They claim that is the lowest. They raise all of this back in October. Now comes February and I see this on my bill again • Broadcast TV Surcharge from $9.95 to $11.99. Are you kidding me another rate hike of $2.04. With all the taxes and fees comes out to 112.00.… Read more »
Spectrum are such bastards – price just doesn’t seem to stop creeping up. They are the only provider I’m aware of that do not give you the option to lower your internet bill by supplying your own cable modem..that’s because Spectrum doesn’t have a line-item on the bill for the cable modem charge. Instead, they pretend (and even advertise) that they’ve eliminated that fee and give it to you free instead, when what they’ve actually done is simply combined the monthly modem fee with their internet service rate so that you will ALWAYS be paying them that extra $10 or… Read more »
Blake, Armstrong Cable, primarily in the PA/OH/WV area, does the exact same bs with the modem rental fee. Most people haven’t heard of Armstrong Cable. Their customers also have no option to lower the bill by using our own. Not that it matters since they only allow five modems, most which are not available for consumers to purchase. https://arstechnica.com/information-technology/2017/02/one-mans-losing-fight-to-use-his-own-cable-modem/
We also are not permitted to use security cameras that use wi-fi. Armstrong happens to offer a monthly security camera service. No better way to beat the competition than ban them outright.
My Internet started at $40 less than 2 years ago with Spectrum. $68 now with all the taxes and service BS. I haven’t had a raise in that time so I’m not giving them self imposed raises, so I’m going to fire them and do data from my unlimited data plan on my mobile phone. This is what I would advise us to do, if the masses did this they would stop this crap.
I had the original $20 a month service for years. Then last week they shutdown my internet, before my bill was due. I paid the amount. Service was still off. Called again they tell me they cant cut it back on unless I sign up for the “new” plan thats $65 and that I can no longer go back to my $20month that was with time warner. That ended years ago, but I never got any notice about it, I mention that he said “yeah, our sales dept are not doing their job”.
Was watching CMax and Epix yesterday and today it says I no longer sub to them! For an additional 15 bucks a month I can get them back. For what? So I can see 10 yo movies or repeats from other movie channels. For those of us that do paperless billing I didn’t get any notification of the change in plans and increase, none that stuck out that is. Time to find a new company!
i negotiated in january 2018 for 181, said it wouldnt go up, now up to 217, ridiculous
I am retired, living on a fixed income – my Spectrum bill jumped from $149 to $203 / mo. for basic cable I don’t watch, a phone line I don’t use, and pretty shaky 100Mbps internet. They say I have to buy the entire package, I can’t just get the Internet option by itself. This is the last straw. I need a fair amt of Internet bandwidth to watch streaming video and do the occasional web site maintenance from my home, unfortunately they’re the only thing in the area that comes close to ‘reliable’ and ‘fast’. But I will not… Read more »
If you have another family member willing to put service in their name for a year, you can take everything back a Spectrum store and cancel service. Then, from another computer or smartphone, visit spectrum.com and sign up as a new customer under their name and choose the option of self-install and that you will pick up equipment at the store. I recommend you consider broadband-only service. Promos start at $45 a month for 100 Mbps and keep an eye out for any free upgrades to Ultra service at no additional cost. Then, watch for a new streaming TV offer… Read more »
I only have internet and my rate went from 49.99 to 70.99 in March/2019.
Your promotion ended and your rate reset to the outrageous regular price.
I was paying $49.99 a month and then BAM! $70.99 per month and the problems I had when I paid the $49.99 are still there even though the price went up!! WTH
Switched to Spectrum in June of 2017 because my phone, internet and cable was running me about $177.00 a month. Salesman actually came to the house with sales pitch, told him what channels we had and wanted and bundled all three services for $144.00. At that time, rental fee for receivers were 6.95 each, then 7.50, then 8.99, last bill was 11.99!! Internet has gone up $20.00 in the last year and my cable has jumped from 64.99 to 121.44!!
That is insane. I’d pack up all their equipment, take it to the cable store, cancel service, and then if another family member lives with you, use your mobile phone to sign up as a new customer under their name on the Spectrum website. Choose self-install/pick up equipment in store, and within a few hours you can drive to any cable store and pick up new equipment and at least one year of new customer pricing. You should get close to your original $144 price, depending on number of boxes and services, of course.
My book went up 20 bucks
got my spectrum bill yesterday. It went up $16 per month. I called CS and they said my 1 yr promotion is gone on my internet and i have to pay full price. After asking if they had anymore promotions, she said they don’t offer any promotions to existing customers. She also said “Spectrum expects everyone to pay full price”, which in KY is Internet – 65.99 basic tv – 69.99 phone – 19.99 broadcast fee – 11.99 and of course a ton of taxes, like your cell phone bill. I asked to talk to the retention dept and apparently… Read more »
I’m now retired with Social Security as my income. I worked from home full-time and needed hi speed internet and phone service. I don’t have cable tv and don’t want it and I no longer need Spectrum’s phone service for work. My Spectrum internet/phone service is now too expensive as my internet usage is now drastically reduced. Spectrum and ATT are monopolies in my area of Dayton, OH. I’m canceling Spectrum before my next bill is due (the 28th) and switching to an unlimited data plan using my phone for tethering when I need the internet, for $15 per month.… Read more »
Jane, I did that same thing, so very fed up with Spectrum and their rates, and their (lack of any) customer service to keep a customer. It’s going fine for me having cut Spectrum in May, whereby I also enlarged my ATT cell phone package to unlimited, and delegated tv over to basic Direct TV package. It’s video and streaming that will eat data with the cell phone option, so though it’s unlimited service, you may reach threshold for priority internet connect sooner, and thus get throttled down in speed at whatever your data point is for that. Just something… Read more »
Since my last post above, I learned of PCsforPeople.org which provides internet service based on income. You prepay for internet service which ranges from $16 monthly to $11.35 monthly for the one year plan, which I ordered. You also have to purchase their modem for a one-time price of $80. For one year of unlimited hi-speed internet (Sprint), no data caps plus the modem and tax, I paid $221. I have excellent service. That was September 2019 and I am staying with PCsforPeople.
I am so dissatisfied with Spectrum. I initially had a bill for about $143 a month. Now it’s $174 and they plan on increasing it to around $250. I had more services when I was paying $143. This has become ridiculously out if hand. This is what happens when You don’t have competition or oversight. So Unsatisfied. Forced to drop quantity and quality. Weary Customer.😠
Take it all back to the Spectrum store, cancel service. Find a family member or sig other, restart service as a new customer under their name the same day by ordering new service on their website and choosing the self-install option, pick up equipment in store. It’s a hassle, but well worth it considering the price.
Phillip Dampier: What if I cancel the service, and then a week later request the service again?, that will give me the initial benefits? or should I use a different person?
My spectrum bill just went up over $30 for the month. Spectrum states it was due to being on a promotional offer for the first year. My daughter and I specifically asked about that wanting to make sure our bill would not increase after a year and were assured it would not. I feel lied to
Why did you bring me back I only have the 200 megabyte internet. My bill just went from $44.95 to $59.95 this is obviously a 25% increase in one year. I am on a budget. I was told by the person that I signed up with on the phone from spectrum that $44.95 a month would be in place permanently. I was obviously lied to and seem to have no recourse. I thought Time Warner was bad no I pray for them to come back!
Spectrum just raised our rate from 65.99 to 69.99 here in southern Oregon for internet only. Price gouging extortionists!
Internet bill I just got today went up $4 from $65.99 to $69.99 for basic internet service in Melbourne Florida
Mine just went up $20 what a bunch of crooks. I could pay for a new car with rates like this.. I have to find another way to get TV.. I love there ads our rates stay the same… BS. AT&T and the banks all are crooks also and the government does nothing to stop these ripoffs..
Internet Bill went from 65.99 last month to 69.99 this month. I added cable choice so thought that may have caused it but no…it just went up, no notice, these guys are evil. I would pay more for another internet service just to know that i’m not paying these extortionist. Search will start today.
Just got my bill the other day $10 more per month, now up to $233 for phone, internet and cable. Had no prior notice. I’m going to give AT&T another chance but it was a huge challenge to get through to anybody the last time I called.
I live in Asheville NC. My spectrum TV increased by $ 8.47 / mo. , ” other charges ” increased by $ 1.51 and taxes and fees went up .69 cents for a grand total of $ 10.67. When will this end ? , when people start to cancel their subscriptions ? Yeah right ! , they know that`s not going to happen . This is madness !
i didnt realize rcn was much MUCH cheaper…half the price. https://www.rcn.com/new-york/high-speed-internet/#shop
i think its time for me to switch.
I LIVE ON SOCIAL SECURITY AND SSI AND I CAN’T AFFORD ALL THESE PRICE INCREASES! I LIVE ALONE, HAVE NO CAR, NO VISITORS AT ALL, SO MY TV AND INTERNET IS ALL I HAVE IN MY LIFE! AFTER I PAY MY CABLE BILL AND RENT, I HAVE ONLY $340 TO BUY MY FOOD AND ALL MY NECESSITIES FOR THE ENTIRE MONTH!!! IT HAS GOTTEN TO WHERE I AM SO AFRAID TO OPEN MY CABLE BILL EVERY MONTH BECAUSE IT MIGHT BE EVEN HIGHER!!! NOT ONLY THAT, BUT SPECTRUM HAS TAKEN AWAY A LOT OF MY FAVORITE CHANNELS, LIKE THE COOKING… Read more »
Since my last post above, I learned of PCsforPeople.org which provides internet service based on income. You prepay for internet service which ranges from $16 monthly to $11.35 monthly for the one year plan, which I ordered. You also have to purchase their modem for a one-time price of $80. For one year of unlimited hi-speed internet (Sprint), no data caps plus the modem and tax, I paid $221. I have excellent service. That was September 2019 and I am staying with PCsforPeople.
Internet goes up 10$ every damn year. Its not like the service or speed improves why should we pay more?
My standard internet went up from 65.99 to 69.99, but I have it bundled with phone and have a $20 retention discount. Not happy about this increase.
I decided enough is enough after another $10 increase … I had fiber optic from AT&T become available on my street so I thought I’d give it a try. After review, AT&T is just as bad as Spectrum on pricing.
Monopoly come to mind