Home » Altice USA »Cablevision (see Altice USA) »Consumer News » Currently Reading:

Altice Raising Rates Across the Board for Optimum/Cablevision Customers

Phillip Dampier May 7, 2018 Altice USA, Cablevision (see Altice USA), Consumer News 10 Comments

Altice, which operates Cablevision’s Optimum brand cable service in New York, New Jersey, and Connecticut, has informed regulators of a broad-based “rate event” that will take effect on June 1, 2018. Unless a customer is currently enrolled in a price-locked promotion, these new rates generally affect all customers, except as noted.

Altice told Connecticut regulators the rate changes “reflect the rising cost of programming and our significant investment in the customer experience. Optimum pricing is competitive when compared with other providers, and the Company continues to offer a wide array of products to meet all consumer needs and budgets.”

Altice has told Wall Street a different story, noting it is prioritizing a reduction of the company’s massive debts that came from aggressive acquisitions of other cable systems. Altice also told investors in February Altice USA will distribute a special cash dividend to shareholders of $1.5 billion to celebrate Altice USA’s split from its Netherlands-based parent company Altice NV. The company also told shareholders it was happy with its latest profitable results, showing Altice’s residential business growing to just over 80% of total revenue, up 2.9% in 2017 and 1.8% in the fourth quarter of 2017. Business services is growing in mid single digits.

Altice also plans to continue increasing marketing on its advanced all-in-one-box solution — Altice One, which costs $25 a month.

Changes effective June 1, 2018:

Set-Top Box: For customers who elect to receive a traditional set-top box from Optimum, the monthly rate will increase from $10.00 to $11.00. Does not apply to existing commercial customers.

CableCARD: For customers who request a CableCARD from Optimum, the monthly rate will increase from $2.00 to $2.50.

Sports Surcharge: To partially cover the continually increasing costs that programmers charge Altice to carry sports, the Sports Surcharge will increase from $6.97 to $7.97, for customers subscribing to the Optimum Core or higher tiers. (Broadcast Basic & Economy customers are not charged the Sports Surcharge.)

Broadcast TV Surcharge: New residential Broadcast Basic and above customers currently pay a $3.99 monthly “Broadcast TV Surcharge” to partially offset the high costs that broadcasters charge. This fee will increase to $4.99 a month and will also be applied to existing Broadcast Basic residential customers and new commercial customers.

Broadcast Basic Tier: New residential customers currently pay $19.99 per month for Broadcast Basic. To align basic tier rates, this same rate will apply to existing residential Broadcast Basic customers currently paying a monthly rate over $13.95. As an accommodation to existing Basic Tier customers currently paying $13.95/month, the new monthly Basic rate will be $14.95.

Sports and Entertainment Package: This a la carte subscription will increase from $8.95 to $10.00.

Residential Service Protection Plan: In addition to the free 24/7 technical support that Optimum offers all customers, the optional Service Protection plan covers any fees assessed for service visits. To align our rates, existing customers who currently pay $4.99/month will pay the same $6.99 fee currently applicable to new customers.

Restoration Fee: Optimum customers who do not pay their bill within 30 days of the due date, despite multiple reminder notices, are currently subject to a $4.99 per service fee to restore their service. Effective June 1, the minimum service restoration fee will be $10.00 for single and double product customers and $15.00 for triple product customers.

Installation Fee: Starting June 1, the prices paid by customers for standard and premium installations will increase from $69.00 to $99.00 and $99.00 to $129.00, respectively. Customers are being notified 30 days in advance for each of these changes through bill messages or inserts. In addition, rate information will be available on our website at www.optimum.net.

Currently there are 10 comments on this Article:

  1. LarryS says:

    You forgot the modem fee increasing from $4.95 a month to $10.00 a month.

  2. Stephen Collins says:

    The modem increase is the most unconscionable of the bunch.

  3. You pay more you get mor…. hey wait an Effin minute!

  4. Susan Wydra says:

    They also increased my internet service..since the takeover it’s been nothing but
    huge increases. I may be forced to switch to Frontier..foreigners would love to put
    us in the poor house. IN Europe where they are from they wouldn’t think to charge
    anything near this amount..this might be French revenge for saving them twice.

  5. John Nevin says:

    I am so sick of these bastards always raising the price on the crappy internet connection I have. Nearly $80/month now, and that is not even with any TV. Disgusting. really need a solution here.

  6. Daryl Lacourse says:

    I agree with you 100% just got off the phone with the thieving bastards. Raised my internet from 54.99 last month to 64.99 this month. I guess someone in corporate needs a seven figure bonus next month. What better way than to gouge all their customers. These are the people congress needs to be investigating.

  7. Bob says:

    Altice is garbage and they can’t deliver even close to the internet speeds they claim. They should be paying me to use their sh*t altice and their garbage internet

  8. Adam says:

    Figured I’d take a deeper look into my bill. Each month it kept slowly creeping up! My bill increased $20 more since last year! I’m stuck with their monopoly. No other services to go with here in NW NJ. Unbelievable! I feel robbed! The speeds aren’t any faster, the channel guide and menu UI is horrendous. I miss Xfinity!!!

  9. natasha aksenova says:

    If all of us will complain, situation may change some day. I will call 311 and FCC Commissioner. May be will contact local politicians as well. Please, do the same.

  10. Contact stinks. Phone service is a smorgasbord of nonsense. Try to get a real person.

    Channel 61 traffic and weather should read: TRAFFIC, WEATHER, AND COMMERCIALS. It’s never had so many commercials. It’s in competition with the other cable channels for ads.

    Shows in general are losersl

    Price is astronomical.







Search This Site:

Contributions:

Recent Comments:

  • John Andrew Grogan: Yes, I'm in rural Kentucky and it went up to between 20 - 25 but only for some websites and some content. They are some websites throttled but not man...
  • Mark: Is anyone else getting faster speeds now with ELP? I noticed this about two weeks ago. I am getting around 22 up / 2 down. I live in Ohio....
  • Marian Kay Reaver: Cinemax was part of My Contract. I am Not happy about it just disappearing, nor is HITZ a Comparable Alternative. Quite Disgusted By the Situation. A...
  • Stacy Wagner: You can add cinemax to your Hulu subscription for $10 which is $2 cheaper than xfinitys add on rate and even if it cost more I would pay it just as a ...
  • Stacy Wagner: This is absolute nonsense. Things like this make it worth the time and effort to figure out which streaming sites I'll need in order to finally cancel...
  • Debbie Lippitt: To bad about Verison as I have lived 2 places now where Verison is the only one that can get you service. All the others fail. I have also been liter...
  • Andy: Well that's cause you're in New York State. Those much higher than average taxes you New Yorkers pay is being used to fund high dollar legal suits aga...
  • Paul Houle: Elliot Management recently wrote an Urkase against the management of AT&T and I don't blame them. AT&T prices DirectTV as if it was a premium...
  • Dyl: (Small type) You must lease their new xFi gateways to receive a Flex box....
  • Roy: As of September 2019, my legacy EDLP in NYC is still $14.99 (no fees no taxes, my own modem/router). This is even after an in-home service call last m...
  • LG: 300Mbps with no bandwidth cap for $50 / month? I'll believe that when I see it. Likely $50 only if you have some grotesque TV package....
  • Phillip Dampier: The problem with all of these kinds of schemes is that they usually irritate legal subscribers, while pirates and password sharing alternatives flouri...

Your Account: