Home » Comcast/Xfinity »Consumer News »Wireless Broadband » Currently Reading:

Comcast Adds 4G Backup to Cover Internet Outages for Businesses

Phillip Dampier January 11, 2018 Comcast/Xfinity, Consumer News, Wireless Broadband 3 Comments

Comcast’s Business division has introduced the first automatic 4G backup internet connection service for commercial customers who experience an internet outage or network problem.

Comcast’s Connection Pro ($29.95/mo) offers automatic switching to a backup 4G LTE wireless internet service that will keep business customers connected to the internet until Comcast’s wired broadband connection is repaired and goes back online.

“Internet connectivity is critical for any business. Losing their connection – even shortly – can be disruptive,” said Jeff Lewis, vice president, data product management, Comcast Business. “Comcast Business understands that businesses need a redundant back-up solution to help stay connected and provide greater peace of mind in the event of a power or internet outage.”

The service targets small businesses and retailers and is marketed as a backup for cash registers/credit card point of sale terminals, email, and cloud services, and includes battery backup to maintain connectivity for up to eight hours in the event of a power outage.

Business customers can also access an online control panel to remotely monitor outages at individual business locations.

newest oldest most voted
Notify of
kaniki
Member
kaniki

So, they sell “uninterrupted” service, and then you have to pay an extra $30 on top of your normal rates, to get a backup, to subsidize their service, for when it goes down, even though it is sold as “uninterrupted”?? OK then.. Then add in, even if you do offer “4G” service, what happens if that service is over-bloated?? After all, 4G means off of cell towers, and we all know that no company has 100% reliability in it.. Especially if you are not in close proximity to a tower.. As in, the edge of its service.. May be my… Read more »

EJ
Guest
EJ

Yep, yep they have essentially created another way to profit off of their shotty lower up time network. Give the guy that thought of this a big fat raise if it sells. Hopefully the businesses won’t be stuck in a contract. I can almost guarantee that whoever is on this plan is pretty low in the hierarchy of who gets the bandwidth off that tower and/or network. Still I’m sure it will be a hit because a bunch of companies lose a bunch of money when their credit card machines don’t work and this will be cheaper then almost any… Read more »

your
Guest
your

Don’t forget LTE is metered (consumption based) so you pay for what you use. Double ouch.

Search This Site:

Contributions:

Recent Comments:

  • Vanessa Tomblin: Copper is so obsolete but you can’t explain to some ppl they need to complain to the fcc to get things done!...
  • Kay Tomblin: Exactly they have given stimulus money several times w The buying of frontier from Verizon and now grants which they if used on customers at all are ...
  • Bill Denham: Their service is a joke. It's out more then it's in. The price is not worth it. Total crap service....
  • Deborah: I bought my system once it was under Spectrum . I am pissed . I’m sure there will be a law suit . They can add me to there list . I chose though to g...
  • James R Curry: Steve Burke really creating some buzz for the service there, talking about "Shareholder value" by the third sentence. My hand involuntarily reached f...
  • Person: You don't need to use their equipment. Toss it in the closet and lock it away. That's what I do....
  • Ryan Faley: Pretty much...
  • shishir c babu: First of all there was no preparatory time given to the subscribers about the change.I came to know of it only in the first week of January!! Second t...
  • Alan Rodin: If there is a class action lawsuit over this count me in. I am very irate over having around $1000 of hardware go to waste. Why cant they recommend a ...
  • Berfunkle: Next week, I'm getting fiber to the home Internet from Ontario and Trumansburg Telephone Companies. $80/month for 500/500 Internet compared to what Sp...
  • James Dan Dee: Who has similar service and better pricing? My rates keep going up, for no reason....
  • James Cagney: Spectrum has for ever been increasing it's monthly payments. Service is of a poor quality. They sold intelligent home security equipment, knowing ful...

Your Account: