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Time Warner Cable reports it has unleashed major broadband speed upgrades for a handful of communities in New York and Los Angeles and is now delivering speeds up to 300Mbps.
After overhauling its network and neighborhood nodes, residential customers in Costa Mesa and West Hollywood, Calif., Staten Island and the Woodside neighborhood of Queens, N.Y., should now be getting faster broadband speeds ranging from 50Mbps for Standard (formerly 15Mbps) to 300Mbps for Extreme (formerly 50Mbps) service.
“These significant speed increases and network enhancements will allow our Internet customers to get the most out of their TWC experience,” said Time Warner Cable CEO Robert D. Marcus. “With this service transformation, our customers can enjoy all the ways they use TWC Internet even better, including streaming video, downloading music and more.”
Time Warner Cable’s senior vice president for corporate development Mike Roudi said Time Warner Cable expects to roll out similar upgrades nationwide over the next two years. But Comcast may have other ideas if it successfully completes its merger with Time Warner Cable by this time next year.
The cable company’s progress in rolling out upgrades is not as fast as their new top broadband speeds. Time Warner only expects to reach 200,000 customers with the new speeds by the end of June. The next areas scheduled for upgrades include:
- California: Covina, Cypress, Hoover, Crenshaw District and Jefferson Park areas of Los Angeles;
- New York: Upper Manhattan and more neighborhoods in Queens and Staten Island.
Time Warner said it expects to complete upgrades in New York and Los Angeles by the end of this year. No timeline was provided to start upgrades in other cities. Affected Time Warner customers will be contacted about replacing their existing DOCSIS 2 modem and getting set-top boxes for the all-digital television conversion that accompanies the upgrade.
[flv]http://www.phillipdampier.com/video/TWC Talks About New Customer Experience in NY LA 4-22-14.mp4[/flv]
Time Warner Cable’s Mike Roudi explains how the cable company is upgrading customers for faster broadband speeds and all-digital television service in this company-produced video. (1:49)
The Austin, TX TWC broadband upgrade should be completed in June. I’m really looking forward to it. Considering that the Google Fiber (vaporware) expansion has been delayed until fall of 2014, TWC seems to be the best option until Fiber is readily available in Central Texas.
Phil, any idea what these upgrades typically cost in total and also on a per sub and per home passed basis?
You’ve got to love these companies. They’ll spend who-knows-how-much to do these upgrades that won’t earn them a penny more, but TWC won’t spend any amount to run a line an extra 1600 feet from where it stops to where I live without asking for $80k to do it. They could have a monopoly on this entire county because DSL — where it exists — is slow and capped.
It’s like they have zero interest in growing as a company.