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Time Warner Cable to Boost Austin Broadband Speeds Up to 300Mbps as Competition Arrives

Phillip Dampier February 25, 2014 Broadband Speed, Competition, Consumer News, Wireless Broadband 6 Comments
Austin is getting an upgrade just in time for competition with AT&T and Google.

Austin is getting an upgrade just in time for competition with AT&T and Google.

There is no market for super-fast broadband speeds, unless your competitor decides to offer them.

Time Warner Cable customers in Austin will benefit from major Internet speed increases that the company insists have nothing to do with its competition.

Google is planning to offer gigabit broadband in select neighborhoods and AT&T is delivering 300Mbps service to a limited number of Austin customers over its slowly expanding fiber network. Coincidentally, Time Warner Cable now plans to match AT&T’s current top speed of 300Mbps beginning this summer.

“Our Austin network allows us to implement the speed increases quickly, and since it’s a rapidly growing market where we know there is demand for faster speeds, we’re moving forward with this aspect right away,” a spokeswoman for Time Warner Cable wrote in an email to CED.

“These substantial speed increases mean Time Warner Cable Internet customers have incredibly powerful new choices for services and features to meet their needs,” said Kathy Brabson, area vice president of operations for Time Warner Cable in Central Texas. “In stark contrast to our competitors, upon completion of this short roll out phase, these faster speeds and choices will be available to every Time Warner Cable customer in every area we serve in the Austin market, not just select neighborhoods.”

Time Warner has also been furiously expanding its Wi-Fi service, available at no cost to Internet customers with Standard Internet or above. To date the company has installed more than 1,300 hotspots with another 1,000 scheduled for installation this year.

Residential Plans Current Speeds New Speeds
(Downstream/Upstream) (Downstream/Upstream)
Everyday Low Price 2×1 3×1
Basic 3×1 10×1
Standard 15×1 50×5
Turbo 20×2 100×10
Extreme 30×5 200×20
Ultimate 50×5 300×20

Along with Austin, the other areas that will get new speeds include Round Rock, Cedar Park, Leander, San Marcos, Elgin, Marble Falls, Lockhart, Bastrop, Fredericksburg, Taylor, Smithville, Wimberley, Liberty Hill, Lago Vista, Buda, Kyle, Elroy, and Lakeway.

Business Services customers in the area will also have access and can upgrade their service as the new plans are introduced starting this summer. TWC Business Services will introduce the new speed plans of 100 x 10, 200 x 20 and 300 x 20 as add-on options to its existing Wideband plans.

Current Standard Internet and above customers will receive new modems, likely produced by Arris or Technicolor. More information will be sent to customers as the launch dates approach. It is unclear if customers will have to pay to rent the new modems, will get to use them for free, and/or if they will be available separately for purchase.

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Milan in Austin
Milan in Austin
10 years ago

This great news!

I have one concern, regarding the “new modem” blurb…

According to Motorola’s website, the SB1641 should be able to handle the massive speed boost. https://www.motorola.com/us/SB6141-SURFboard-eXtreme/m-SB6141-SURFboard-eXtreme.html

Download speeds up to 343 Mbps
Gigabit Ethernet port provides incredible wired speeds
Compatible with major U.S. cable operators

I sincerely hope my SB1641 will be compatible with TWC’s upgraded network.
Not interested in renting another modem!

tacitus
tacitus
10 years ago

Your modem is still on the approved list. It’s DOCSIS 3.0, so you should be fine. The 2.0 modem I bought was removed from the approved list before I had a chance to install it, but Time Warner still let me use it, just fine, so I’m sure you will be okay.

tacitus
tacitus
10 years ago

So, I’m assuming my recently purchased DOCSIS 2.0 modem will no longer function on the Standard (50×5) tier — even if I don’t need the maximum throughput? Frankly, at this stage, until we find out how much longer it will be before the Google Fiber roll-out in Austin starts, I may just downgrade to Basic instead of buying or renting a new modem. After all, my service has been 10×1 for almost all of the time I’ve been a RoadRunner customer, so unless need the better upload speed (which would be nice) I might as well save myself a few… Read more »

James R Curry
James R Curry
10 years ago

So here in Austin:

1. AT&T are offering 300mbps soon to be 1gbps.
2. Grande are offering 1gbps.
3. Time Warner are offering 300mbps.
4. Google Fiber will be offering 300mbps.

We’re getting Aereo.

Have you started looking at property down here yet, Phillip? 😉

tacitus
tacitus
10 years ago
Reply to  James R Curry

No rush. We haven’t reached the endgame yet. Google hasn’t even announced the start of its roll out yet, and the AT&T and TWC alternatives are either still more expensive than they will have to be to compete with GF or come with too many strings attached. (Grande only covers a small amount of Austin.)

Ian L
10 years ago
Reply to  James R Curry

Correction: GFiber is gigabit, not 300M 🙂

I’ve got Aereo, but it’s pretty unimpressive quality-wise. But hey, $8 per month…

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