Home » Broadband Speed »Canada »Competition »Consumer News »Data Caps »NorthwesTel »Public Policy & Gov't »Rural Broadband »Video »Wireless Broadband » Currently Reading:

Canada’s North Promised Improved Broadband, Telecom Service

northwestelAfter years of inaction, northern Canada will finally see improved telecommunications services that the rest of us have taken for granted for at least a decade.

Under a plan developed by the Canadian Radio-Television and Telecommunications Commission (CRTC), NorthwesTel (a Bell Canada subsidiary) will spend $233 million by 2017 to improve Internet service and bring other telecommunications services into the 21st century.

At present, many communities still lack phone features like caller ID, call waiting, and three-way calling. Dial up access remains common and landline based broadband from DSL remains spotty. Larger communities like Whitehorse can obtain broadband at speeds up to 100Mbps, however.

The eastern Arctic regions, including Nunavut, rely primarily on satellite broadband while those in the western Arctic can access a mix of DSL and Wireless ISP services in more populated areas and settlements. Cell phone service is available in some areas, but reception doesn’t hold up once customers roam outside of town. Mobile broadband upgrades are anticipated to make 4G home broadband a possibility, although it is likely to be expensive and usage-capped.

NorthwesTel's operating area

NorthwesTel’s operating area

NWTel Package Download Speed Upload Speed Usage Cap (GB) Price Bundle with TV Price
Internet 50 50 Mbps 2 Mbps 150 $110.95 $98.95
Internet 16 16 Mbps 768 Kbps 90 $79.95 $67.95
Internet 5 5 Mbps 384 Kbps 30 $62.95 $50.95
Internet 1 1 Mbps 256 Kbps 5 $41.95 $29.95

Telecom analyst Iain Grant told the Canadian Press NorthwesTel’s plans to upgrade it services are long overdue. Grant is a proponent of fiber broadband access over satellite and reminded the CRTC a Canadian company called Arctic Fibre is working on a fiber optic route across the Canadian Arctic that will connect China to Europe.

ice wirelessThe CRTC has been unimpressed with the Bell Canada subsidiary’s performance, noting the quality of service is well behind the rest of Canada. The Commission has placed a four-year price cap on services and has broken up NorthwesTel’s near-monopoly on service by ordering it sell landline, Internet, and other voice services separately, which opens the door for new competitors to emerge. New entrants could either develop their own networks or resell service purchased wholesale from the phone company.

The CRTC heard numerous complaints from northern residents during hearings held in the region earlier this year. Common complaints included inadequate access to broadband, expensive and outdated telephone service, and no competition in parts of the region. Residents also complained about poor cell service.

One competitor that has specialized in cellular service in northern Canada, Ice Wireless, announced it is spending more than $12 million to upgrade its network in Yukon, the Northwest Territories and Nunavut, introducing mobile data service for the first time.

NorthwesTel serves the Yukon, Northwest Territories, Nunavut and northern parts of British Columbia and Alberta.

[flv]http://www.phillipdampier.com/video/CBC North CRTC issues decision on Northwestel plan 12-18-13.flv[/flv]

CBC North reports northern Canada is well overdue for telecom service upgrades, and Canadian regulators are no longer waiting around for competitors to show up. (1:45)

Search This Site:

Contributions:

Recent Comments:

  • RR: They told me I needed to upgrade my router/modem and gave me a modem only at the store....
  • E Gro: -...
  • Michele Bright: It's a horrible company and should just go out of business entirely. They are useless in rural areas and refuse to maintain or replace needed equipm...
  • TWay: Scituguy, I would love to know what you mean when you say "you're no longer forced to watch ads". I signed up for Youtube TV 3 days ago. I initially a...
  • Bubb: Anyway to block this Vandon troll?...
  • Bubb: And retiree medical benefits?...
  • Bowe: As much as I hate their policy, this comparison is just stupid. It is "come to my restaurant, eat 1/3 of your plate and demand paying 1/3 of the price...
  • bill: you share the post ..Interested in class action maybe simmons should do a facebook page for spectrum security customers to op in...
  • Bill: Be careful with ADT they LIE !!! they told me they could do a take over until after I paid a $100 deposit signed a contract then when tech got here I...
  • MCR: If the X1 Router isn’t hitting all the rooms in your house, Comcast will give you the pods for free. I have the Gig Speed service and was consisten...
  • Bill Carroll: If the Xfinity Wifi is inadequate for my home, then why do I have to pay for boosters from them? Just doesn't seem right...
  • Phillip Dampier: We have a close family member that is also retired from Frontier. I have a feeling company provided retiree benefits ancillary to the pension will get...

Your Account: