Frontier Communications Wins Rate Deregulation in Washington State

Phillip Dampier July 24, 2013 Competition, Frontier, Public Policy & Gov't Comments Off on Frontier Communications Wins Rate Deregulation in Washington State

frontierFrontier Communications Northwest, Inc., has won an end to rate regulation, arguing sufficient competition exists between telecom companies in Washington State to make the oversight unnecessary.

The Washington State Utilities and Transportation Commission approved the request this week, adding it would allow more pricing flexibility for Frontier services in the state.

“Washington’s competitive classification statute requires that we examine the conditions in the marketplace to determine the level of regulation necessary to ensure that consumers have access to telecommunications services at fair, just and reasonable rates, terms, and conditions,” UTC commissioners said in the written order. “If alternative providers of telecommunications services exist and the company no longer serves a significant captive customer base, we will substantially reduce historic regulation, particularly economic regulation, in favor of the disciplines of an effectively competitive marketplace.

Although the majority of Washington is served by CenturyLink, which acquired the assets of Qwest, Frontier has 321,000 customers in Redmond, Kirkland, Everett, Bothell, Woodinville, and other smaller communities. Most of Frontier’s customers were acquired from Verizon Northwest in 2010 after the company exited the landline business in the state.

Frontier must still adhere to Washington’s consumer protection laws. Customers with unresolved problems with Frontier services, including its adopted FiOS fiber network, can call the Commission’s HelpLine at 1-888-333-9882.

Ohio Residents Use an Average of 52GB of Data Each Month; Nearly Double 2012 Rate

Phillip Dampier July 24, 2013 AT&T, Competition, Data Caps, Editorial & Site News, Public Policy & Gov't, Rural Broadband, Verizon, Wireless Broadband Comments Off on Ohio Residents Use an Average of 52GB of Data Each Month; Nearly Double 2012 Rate
Phillip "What's $520 a month between friends" Dampier

Phillip “What’s $520 a month between friends” Dampier

The average Ohio household consumes 52 gigabytes of data per month — the equivalent of more than five million emails or surfing the Internet for about 100 hours monthly — up from 28GB in 2012.

Demand for broadband and mobile communications continues to skyrocket as consumers in urban Ohio dump traditional landline phone service at an accelerating rate.

Since 2000, the industry group Ohio Telecom Association reports 64 percent of landlines have disappeared in the state since peaking in 2000. An additional 6-10 percent continue to cut the cord every year, either when elderly customers pass away or when consumers decide to switch to a wireless, cable telephone, or a broadband Voice over IP alternative like Vonage.

Some telephone companies, particularly AT&T and Verizon, argue the ongoing loss of landlines means the service is becoming technically obsolete — a justification to drop old copper phone networks in rural areas in favor of wireless and switching to fiber-fed IP networks like U-verse in urban and suburban areas. But copper landlines do more than just connect telephone calls.

Broadband usage statistics suggest rural customers in Ohio could find their Internet bills exploding if AT&T succeeds in forcing those customers, least likely to face competition from cable providers, to the company’s highly profitable wireless network.

AT&T currently sells rural landline customers DSL service starting at $14.95 a month. A usage cap of 150GB per month technically applies, but remains unenforced.

Customers switched to AT&T wireless service will pay much more for much less.

dataconnectAT&T’s DataConnect plan, suitable for fixed wireless home use, starts at $50 a month and includes a usage allowance of 5GB per month. With the average Ohio resident now consuming 52GB a month, switching to wireless broadband is a real budget-buster. AT&T’s overlimit fee is $10/GB, so the average resident would face a monthly Internet bill of $520 a month this year. Assuming usage growth continues at the same pace, in 2014, AT&T customers will need to write a check for around $780 a month.

Ohio’s broadband and wireless usage statistics are familiar because they echo the rest of the country. According to Connect Ohio, wireless-only residents are 81 percent urban or suburban, where cell networks provide the best reception; 84 percent are under age 44; 58 percent have a college education; and 63 percent earn more than $25,000 annually.

Those affected by a forced transition to a wireless-only solution are least financially equipped to handle it.

“The least likely to convert to a wireless-only solution would be an older, rural, less educated, lower-income individual,” said Stu Johnson, executive director of Connect Ohio. “Those are probably also the most expensive copper customers.”

EastLink Delivers Minor Speed Increases, Higher Prices to Its ‘Clueless Customers’

Phillip Dampier July 23, 2013 Bell Aliant, Broadband Speed, Canada, Competition, EastLink 1 Comment

Our customers often don't have a clue what speeds we give them now. -- EastLink

EastLink customers in Nova Scotia are getting three things from their local cable company: slightly faster Internet speeds, a higher bill, and insulted.

EastLink has mailed letters to subscribers in certain parts of Atlantic Canada notifying customers they are now getting speed boosts on the company’s lower speed tiers.

Basic Internet customers subscribing to 1.5Mbps service will now see 5Mbps, while those at 5Mbps are getting upgraded to 10Mbps service.

EastLink said the upgrades target its budget-minded customers who are also getting pelted with competing mailers from Bell Aliant, which sells fiber service in the region. But the speed upgrades don’t come for free. In a move EastLink denies is tied to the broadband speed improvements, the company is also notifying customers of its annual general rate increase.

EastlinkLogoAtlantic Canada enjoys some of the fastest Internet service in the country, often without any usage caps. EastLink offers, in addition to its budget Internet tiers, service at 20, 40 and 80Mbps. Their primary competitor is Bell Aliant, which operates its FibreOp broadband at speeds of 50, 80, and 175Mbps.

“Our customers have told us that they want and need faster internet service,” Isabelle Robinson, media relations with Bell Aliant said about the company’s higher Internet speeds. “Things like file sharing, uploading, video streaming have really become commonplace. The demand for both speed and bandwidth has been exploding.”

Nonsense, responds Jordan Turner, EastLink’s public relations coordinator. He said subscribers often have no comprehension about the broadband speeds they get now, and certainly don’t need anything faster than what EastLink now provides.

“Frankly, that is plenty of speed and all the speed customers need,” Turner told Halifax NewsNet. “When you read what they suggest people are going to do with the Internet, you can already do that with our standard Internet offering. It’s not like, because you have faster Internet, you’re going to watch a three-hour movie in half an hour.”

Comcast Cable Guy Sentenced to Life on Rape-Murder Charge; “Every Woman’s Nightmare”

Phillip Dampier July 23, 2013 Comcast/Xfinity, Consumer News, Public Policy & Gov't, Video Comments Off on Comcast Cable Guy Sentenced to Life on Rape-Murder Charge; “Every Woman’s Nightmare”
Triplett

Triplett

Anthony Triplett used his job as a Comcast subcontractor to hunt for unsuspecting female victims while installing cable service — customers he would later return to rape and strangle.

On Friday, a Cook County judge sentenced the murderer to life in prison.

Judge Kevin Sheehan agreed with prosecutors who called Triplett both a sociopath and a psychopath, treating his victims with all the reverence of a used facial tissue.

Sheehan said Triplett’s defense was ludicrous, calling it a “wicked web of lies.”

“You were dancing like an ant on a sugar cube,” Sheehan said.

Triplett was found guilty of raping and strangling 23-year old Polish immigrant Urszula Sakowska,  whose lifeless body was found in a bathtub inside her Chicago-area home back in 2006.

Triplett is also facing charges in the death of 39-year old Janice Ordidge, a Comcast customer in Hyde Park.

Victims’ families say Comcast has a lot to answer for after subcontracting cable work out to Premier Cable Communications, a third-party company accused of maintaining shoddy hiring practices. Comcast is under scrutiny for doing nothing to stop Triplett after being informed he was being questioned by police in the death of Ordidge.

comcasticBoth Comcast and Premier are being sued for allowing Triplett to continue working, which lead to his encounter with Sakowska.

Assistant State’s Attorney Brian Sexton said Triplett “obviously could not help himself” from committing the sexual assaults and killings.

“This is the most dangerous individual you will ever see in this courtroom — and that’s saying a lot for 26th Street,” Sexton told the judge, calling Triplett “every woman’s nightmare.”

“This is who you killed!” he shouted at Triplett while holding a photo of Sakowska.

Sakowska’s fiancé, Grzegorz Magiera, said he will never recover from her loss, which would have never happened had she not called Comcast.

“I can still see her in our house, smell her and feel her warm embrace,” Magiera said in a victim impact statement read by prosecutors. “My life will never be the same as it was before. No one will ever be able to replace my Urszula. She was my one and only. She was my angel.”

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/WLS Chicago Comcast Killer Sentenced to Life 7-19-13.mp4[/flv]

WLS reports Comcast-contracted cable repairman Anthony Triplett was found guilty of rape and murder and is yet to face murder charges in a second case. Triplett used his “house calls for Comcast” as a hunting ground for female victims. (2 minutes)

Verizon FiOS Introduces 500/100Mbps Service; $294.99 With 2-Yr Contract

Phillip Dampier July 23, 2013 Broadband Speed, Cablevision (see Altice USA), Comcast/Xfinity, Competition, Frontier, Google Fiber & Wireless, Verizon, Video Comments Off on Verizon FiOS Introduces 500/100Mbps Service; $294.99 With 2-Yr Contract

Verizon is “redefining the power of the Internet” in select FiOS areas with the introduction of a new 500/100Mbps speed tier that blows away Time Warner Cable and leaves Cablevision and other competitors woefully behind.

Just weeks after Cablevision boosted upload speeds, Verizon has responded with service offerings up to a half gigabit in speed, telling customers FiOS Quantum 150/65Mbps, 300/65Mbps, and 500/100Mbps plans will “radically change everything you do online right now – and in the future.” It is ten times faster than the fastest service available from Time Warner Cable in the northeast: 50/5Mbps.

FiOS Speeds

Verizon’s fastest broadband does not come cheap, however. The 500Mbps package starts at $294.99 a month for new customers with a two-year contract. Verizon Voice service is required to get the promotional price and a $165 early termination fee applies (reduced by $7.50 for each month a customer maintains service). A $59.99 activation and other fees, taxes, charges, and terms apply. Customers must also pass a credit check to avoid a deposit. Skip the contract and other requirements and the rate is only slightly more: $304.99 a month.

Verizon is charging nearly four times more than what Google charges for its twice as fast gigabit service. But analysts believe that Google will never venture into Verizon FiOS territory so price competition is unlikely in the near term. Cable operators that compete with Verizon would have to dedicate a considerable amount of bandwidth to best Verizon’s download speeds, and matching upstream speeds will be even more problematic unless and until cable operators transition their systems to all digital video to free up bandwidth.

But Verizon’s fastest Internet speeds are not available in all FiOS areas. The company warns “500/100Mbps service availability may be limited in your area based on network qualification requirements.”

fios quantum

Verizon’s competitors, which don’t have the benefit of an all-fiber network, continue to stress consumers simply don’t need any speeds faster than what they now offer. Frontier Communications believes most consumers do just fine with 6Mbps DSL. Verizon’s larger cable competitors range from Time Warner Cable, which does not even try to match its competitor’s fiber speeds, to Bright House, which competes with Verizon FiOS in Florida, to Comcast, which offers faster Internet service but regularly threatens to cap how much customers can use each month. Verizon FiOS has, in practical terms, no usage caps.

“For some, the discussion about the broadband Internet seems to begin and end on the issue of ‘gigabit’ access. The issue with such speed is really more about demand than supply. Most websites can’t deliver content as fast as current networks move, and most U.S. homes have routers that can’t support the speed already available.” — David Cohen, chief lobbyist, Comcast Corp., May 2013

“Residential customers, at this time, do not need the bandwidth offered with dedicated fiber – however, Bright House has led the industry in comprehensively deploying next-generation bandwidth services (DOCSIS 3.0) to its entire footprint in Florida – current speeds offered are 50Mbps with the ability to offer much higher. We provision our network according to our customers’ needs.” – Don Forbes, Bright House Networks, February 2011

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Verizon FiOS Introduces 500Mbps 7-22-13.mp4[/flv]

Verizon FiOS introduces faster broadband speeds to help customers accomplish more of what they want to do online. Verizon’s Fowler Abercrombie says ‘it’s only the beginning’ as Verizon continues to innovate on its fiber to the home network. (2 minutes)

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