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Cogeco Boosts Speeds, Monthly Usage Allowances for Customers in Québec

Phillip Dampier February 11, 2013 Broadband Speed, Canada, Cogeco, Data Caps 3 Comments

cogecoCogeco customers in Québec will find faster speeds and a larger usage allowance for most of the company’s broadband packages.

The changes took effect Feb. 1. Customers can get the new speeds by briefly unplugging their cable modem, resetting it.

  • Express 5 now offers 5/1.5Mbps service with a 25GB monthly cap;
  • Express 10 now offers 10/1.5Mbps service with a 60GB monthly cap;
  • Turbo 14 now offers 14/2Mbps service with a 80GB monthly cap;
  • Turbo 20 now offers 20/2Mbps service with a 100GB monthly cap;
  • Ultimate 60 now offers 60/2Mbps service with a 300GB monthly cap.

“Internet needs are rapidly evolving,” said Ron Perrotta, vice president of marketing and strategic planning at Cogeco Cable. “We have taken into consideration the feedback received from our current residential customer base, and made the necessary changes in order to meet the needs of the vast majority of our customers and provide them with more competitive internet offerings.”

If Cogeco surveyed their customers regarding getting rid of usage caps altogether, the answer would likely be yes. But that is a question Cogeco does not seem willing to ask.

Cogeco offers different plans for customers in Ontario:

cogeco plans

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Alex Perrier
Alex Perrier
11 years ago

Those upload speeds are very slow. Then again, it’s cable. 🙁

Alex Perrier
Alex Perrier
11 years ago

To further add to my comments, there are too many Cogeco speed tiers, with not enough to differentiate from them. For example, the Express 6, 10, 14 and 20 speeds only have a difference of 4 or 6 Mbit/s in download speeds. Customers will be confused with the amount of plans. Also, the only difference between the three latter speeds is 20 GB of usage and the Express 10’s slower uploads. This is a poor attempt at usage-based pricing while barely improving speeds. With Rogers and its wholesale ISP partners, the plan choice is easier. Downloads are 6, 25, 35,… Read more »

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