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If You Die, Verizon Wireless Will Take Away Your Family’s Unlimited Data Plans

Phillip Dampier June 26, 2012 Consumer News, Verizon, Wireless Broadband 2 Comments

If you die, Verizon Wireless will bury your family’s unlimited data plans with you.

Amidst the brouhaha over Verizon Wireless’ impending transition to new Share Everything plans that will raise the wireless phone bills of a lot of Verizon customers, the wireless company is also quietly inserting a change in the terms and conditions that will strip away the unlimited data plans of surviving family members if the primary account holder passes away.

While the departed may no longer care about keeping worry-free data, surviving family members might:

Verizon Wireless has confirmed to PhoneNews.com that, effective June 28, Assumptions of Liability will be stripped of unlimited data plan codes during the account transfer. New customers receiving the account will be required to select from Verizon’s metered data plan add-ons for legacy Nationwide and America’s Choice II accounts, or switch to a new Share Everything plan.

The main problem, is that this will negatively impact those who suffer a loss in the family. If someone passes away, say a husband, the surviving widow can no longer keep the same plan terms. Worse, a customer cannot port out without an assumption of liability. This creates an awful Catch-22 potential for families looking to keep their phone numbers; either accept massively higher bills under Share Everything, or pay massively high Early Termination Fees to port out.

For many, the move is seen as unsurprising. Verizon’s CFO Fran Shammo stated that “all customers” would be forced onto a Share Everything plan once they went into effect, and upgraded devices. Verizon quickly clarified that customers who waived handset subsidies would still be permitted to keep their unlimited data plans, even when migrating from a 3G smartphone, such as an iPhone 4/4S, to a future LTE smartphone.

Verizon’s move wasn’t intended to directly target dead people, but rather stop customers from selling off their unlimited plans to the highest bidder on eBay. Using the Assumptions of Liability clause, the winning eBay bidder could take over control of a Verizon line grandfathered with a more favorable plan than the company sells today. Bids running several hundred dollars for the assumption of a line with unlimited data were not uncommon.

As PhoneNews reports, “Verizon Wireless defended the lack of a specific mention of this change, citing that they have said all along that Share Everything plans will apply to all new customers. For those suffering the loss of a family member, and use a Verizon unlimited data plan, it will be adding insult to injury that they may be forced off their plans.”

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Anonymous
Anonymous
11 years ago

Best way around this, put a second person on the account. After awhile the first person takes himself off the account. Problem solved.

Rae
Rae
11 years ago

They have revised the article and retracted the information. The new info is exactly opposite and comes directly from Verizon. You can do an AOL for ANY reason and unlimited data will remain intact. http://www.phonenews.com/verizon-unlimited-data-plan-transfers-20624/

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