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Time Warner Cable Hiking Rates for Earthlink and Time Warner Cable Customers

Phillip Dampier February 18, 2014 Consumer News, Earthlink, Time Warner Cable 3 Comments

timewarner twcEarthlink and Time Warner Cable are two independent companies, but you would never know it from Time Warner Cable’s mailed notification of rate increases that will apply to customers of both. In addition to general rate increases, Time Warner is now imposing its $5.99 monthly modem rental charge on Earthlink customers that used to avoid the modem fee.

The cable company has also seen fit to add a considerably higher monthly fee for “The Guide” — which refers to the on-screen guide offered through your set-top box. Love it or hate it, it will now cost you an extra $3.27 per month per cable outlet.

Your Time Warner Cable basic television package now called “Preferred TV” will now cost about $2.50 more per month, ranging from around $79 in Maine to $82.50 in Buffalo.

Other increases:

  • All cable TV customers should expect to see a new Broadcast TV Fee surcharge applied to their bills after the rate increase takes effect. In the northeast, it runs $2.25 a month;
  • Time Warner’s Variety Pass, which includes semi-premium movie channels is increasing to $10 a month in many markets. That is up around $1;
  • Your primary set-top box rental fee will increase from $8.99 a month to $10.25 a month. Each additional box will increase from $8.49 to as much as $10.25 a month, depending on the market;
  • Your broadband price may also be increasing. Lite Internet will be $37.99 a month, Basic $47.99, Standard $57.99, Turbo $67.99, Extreme $77.99, Ultimate 50 $88.99;
  • Earthlink customers will now pay $37.99 for Earthlink Lite and $57.99 for Earthlink Standard. Earthlink’s turbo upgrade costs an extra $10 and TWC’s $5.99 monthly modem rental fee will now apply unless you buy your own modem;
  • Customers with extra cable outlets installed after the new rates take effect will now owe an extra service fee of $1.50 per month per outlet.

Customers on promotional packages will not see the new rates applied to their accounts until after their promotions expire. Rate increases are generally rolled out region-by-region over the course of the year. These rate increases will apply to customers in the northeastern United States beginning with the March or April invoice.

Currently there are 3 comments on this Article:

  1. In competitive markets pricing reflects marginal cost across all layers and boundary points. 100% of demand is addressed and the resulting “ecosystems” of supply tend to be highly generative.

    In monopoly markets pricing reflects average cost and in the process the top and bottom quintiles of demand are “priced” out of the market. In classical terms the bottom is addressed by subsidies and universal service, while the top quintile builds its own private solutions (aka enterprise customers).

    The monopoly system is not sustainable over time as technology improvements and network effects drive the marginal cost of capacity down 20-40% annually.

    TWC’s pricing really takes the cake though; adding marginal cost on top of average cost.

  2. John Waters says:

  3. Ian L says:

    $88.99 for Ultimate 50? That’s a little less than I’m paying now…on promo!







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  • CL: Exactly . ..they want cord cutters pay extra to make up for their loss of revenue for TV....
  • Nimesh: In New York City guys. I am on a Triple play with 50Mbps Internet + HBO + Single DVR for about $143. Pretty good deal except we don't use the Home Pho...
  • Limboaz: It's like if I order something online and get it delivered. It would be like UPS charging both the shipper AND the receiver for shipping costs. It's t...
  • Angel: I called TWC and they reduced my bill by $20 a month and they added DVR, STARZ, bonus channels, and upgraded my internet speed! Thanks for the help!! ...
  • James R Curry: For what it's worth, I've had Time Warner's 300mbps service for about a year, and it has consistently given me speeds of around 322mbps, which I can't...
  • Limboaz: A billion dollars seems like a steal when you consider how big Toronto is. Meanwhile the cable ISP's down here in the States plot how they can jack up...
  • sandiegohdtv: In another part of my town, Cox offers this program as well. However, they offer it all year round and I believe you can register for it online....
  • sandiegohdtv: Made a huge error. It was 15 mbps to 60 mbps. Sorry, for that as I thought the filing meant that, but I did check it over again. I found out when it w...
  • Phillip Dampier: It's a bit complicated depending on where you live and who serves you: Regardless of what we want, it is almost a certainty TWC's and Bright House'...
  • JayS: Could you clarify #1 & #7. It appears that the acquirer, Charter, only offers one (1) level of internet speed. I would expect they would unify al...
  • Phillip Dampier: You will end up keeping your existing modem for phone service only (at no charge) and your own purchased modem will supply Internet access only. It's ...
  • Phillip Dampier: This is likely because Time Warner management has curtailed some of their most aggressive promos this year, so the ones you can get now cost a little ...

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