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Time Warner Cable Hiking Rates for Earthlink and Time Warner Cable Customers

Phillip Dampier February 18, 2014 Consumer News, Earthlink, Time Warner Cable 3 Comments

timewarner twcEarthlink and Time Warner Cable are two independent companies, but you would never know it from Time Warner Cable’s mailed notification of rate increases that will apply to customers of both. In addition to general rate increases, Time Warner is now imposing its $5.99 monthly modem rental charge on Earthlink customers that used to avoid the modem fee.

The cable company has also seen fit to add a considerably higher monthly fee for “The Guide” — which refers to the on-screen guide offered through your set-top box. Love it or hate it, it will now cost you an extra $3.27 per month per cable outlet.

Your Time Warner Cable basic television package now called “Preferred TV” will now cost about $2.50 more per month, ranging from around $79 in Maine to $82.50 in Buffalo.

Other increases:

  • All cable TV customers should expect to see a new Broadcast TV Fee surcharge applied to their bills after the rate increase takes effect. In the northeast, it runs $2.25 a month;
  • Time Warner’s Variety Pass, which includes semi-premium movie channels is increasing to $10 a month in many markets. That is up around $1;
  • Your primary set-top box rental fee will increase from $8.99 a month to $10.25 a month. Each additional box will increase from $8.49 to as much as $10.25 a month, depending on the market;
  • Your broadband price may also be increasing. Lite Internet will be $37.99 a month, Basic $47.99, Standard $57.99, Turbo $67.99, Extreme $77.99, Ultimate 50 $88.99;
  • Earthlink customers will now pay $37.99 for Earthlink Lite and $57.99 for Earthlink Standard. Earthlink’s turbo upgrade costs an extra $10 and TWC’s $5.99 monthly modem rental fee will now apply unless you buy your own modem;
  • Customers with extra cable outlets installed after the new rates take effect will now owe an extra service fee of $1.50 per month per outlet.

Customers on promotional packages will not see the new rates applied to their accounts until after their promotions expire. Rate increases are generally rolled out region-by-region over the course of the year. These rate increases will apply to customers in the northeastern United States beginning with the March or April invoice.

Currently there are 3 comments on this Article:

  1. In competitive markets pricing reflects marginal cost across all layers and boundary points. 100% of demand is addressed and the resulting “ecosystems” of supply tend to be highly generative.

    In monopoly markets pricing reflects average cost and in the process the top and bottom quintiles of demand are “priced” out of the market. In classical terms the bottom is addressed by subsidies and universal service, while the top quintile builds its own private solutions (aka enterprise customers).

    The monopoly system is not sustainable over time as technology improvements and network effects drive the marginal cost of capacity down 20-40% annually.

    TWC’s pricing really takes the cake though; adding marginal cost on top of average cost.

  2. John Waters says:

  3. Ian L says:

    $88.99 for Ultimate 50? That’s a little less than I’m paying now…on promo!

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  • Tim: Hi Phillip, I'm aware it's not "supposed" to count toward the owner's cap. Thing is, it arbitrarily did for my eMTA back in 2013 when I tested this b...
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  • SmilingBob: Ha ha, one of the best stories of the year here. "The two best ways to protect your pets from exposure to robust cell phone signals: 1) Become a Spri...
  • Zach: What are you guys writing to get the credits back? I'm in Gainesville, GA and with the kids watching Sesame Street and Netflix and my design/photograp...
  • Phillip Dampier: I agree. We successfully fought off usage caps with a concentrated campaign directed at both Frontier Communications and Time Warner Cable. Both compa...
  • Phillip Dampier: Just a side note for information purposes: AT&T only enforces its usage caps on DSL customers. To date, I know of no one actually penalized for exceed...
  • Phillip Dampier: As John said, the Xfinity Wi-Fi service does not count towards your cap when someone else is logged into it. Comcast's Network Gateway puts out mu...
  • Tim: I'm aware it's not supposed to count toward the device owner's cap, but it sometimes counts toward the cap for both the signed-in user AND the device ...
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