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Time Warner Cable Hiking Rates for Earthlink and Time Warner Cable Customers

Phillip Dampier February 18, 2014 Consumer News, Earthlink, TWC (see Charter) 3 Comments

timewarner twcEarthlink and Time Warner Cable are two independent companies, but you would never know it from Time Warner Cable’s mailed notification of rate increases that will apply to customers of both. In addition to general rate increases, Time Warner is now imposing its $5.99 monthly modem rental charge on Earthlink customers that used to avoid the modem fee.

The cable company has also seen fit to add a considerably higher monthly fee for “The Guide” — which refers to the on-screen guide offered through your set-top box. Love it or hate it, it will now cost you an extra $3.27 per month per cable outlet.

Your Time Warner Cable basic television package now called “Preferred TV” will now cost about $2.50 more per month, ranging from around $79 in Maine to $82.50 in Buffalo.

Other increases:

  • All cable TV customers should expect to see a new Broadcast TV Fee surcharge applied to their bills after the rate increase takes effect. In the northeast, it runs $2.25 a month;
  • Time Warner’s Variety Pass, which includes semi-premium movie channels is increasing to $10 a month in many markets. That is up around $1;
  • Your primary set-top box rental fee will increase from $8.99 a month to $10.25 a month. Each additional box will increase from $8.49 to as much as $10.25 a month, depending on the market;
  • Your broadband price may also be increasing. Lite Internet will be $37.99 a month, Basic $47.99, Standard $57.99, Turbo $67.99, Extreme $77.99, Ultimate 50 $88.99;
  • Earthlink customers will now pay $37.99 for Earthlink Lite and $57.99 for Earthlink Standard. Earthlink’s turbo upgrade costs an extra $10 and TWC’s $5.99 monthly modem rental fee will now apply unless you buy your own modem;
  • Customers with extra cable outlets installed after the new rates take effect will now owe an extra service fee of $1.50 per month per outlet.

Customers on promotional packages will not see the new rates applied to their accounts until after their promotions expire. Rate increases are generally rolled out region-by-region over the course of the year. These rate increases will apply to customers in the northeastern United States beginning with the March or April invoice.

Currently there are 3 comments on this Article:

  1. In competitive markets pricing reflects marginal cost across all layers and boundary points. 100% of demand is addressed and the resulting “ecosystems” of supply tend to be highly generative.

    In monopoly markets pricing reflects average cost and in the process the top and bottom quintiles of demand are “priced” out of the market. In classical terms the bottom is addressed by subsidies and universal service, while the top quintile builds its own private solutions (aka enterprise customers).

    The monopoly system is not sustainable over time as technology improvements and network effects drive the marginal cost of capacity down 20-40% annually.

    TWC’s pricing really takes the cake though; adding marginal cost on top of average cost.

  2. John Waters says:

  3. Ian L says:

    $88.99 for Ultimate 50? That’s a little less than I’m paying now…on promo!

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  • Tammy Nelson: This is crap! Why are the customers always losing and they always win? I pay quite a bit for cable and internet. If you are cutting channels, at le...
  • Mike Colceri: THIS TOTALY SUCKS!!! I LOVE CHILLER , AND NOW YOU'VE GONE AND GOTTEN RID OF IT!!!!😠 BUT MY BILL STAYS THE SAME.....MINUS MY CHILLER!!! WHOEVER IS THE ...
  • BobInIllinois: Jo, FYI on this. YouTube wanted to get this streaming service up fast. The 5 big US cities that you listed all have network tv stations owned and ...
  • Dave Burstein: Phil Good work on this. Nearly no one has reported that the FCC is paying AT&T for an offering they would have anyway....
  • Jo: Chicago, Los Angeles, New York City, Philadelphia & San Francisco Bay Area This is it? it's just like google fiber.. a failure....
  • BobInIllinois: Wouldn't this be bad news for all those small, independent WISPs out there?...
  • Jp Eres: I finally filed a complaint with the Better Business Bureau (New York) as well as the FCC. Magically after months and months of rude customer service...
  • LG: Let me guess.. it comes with a 200Gb bandwidth cap too, right? This month, for the first time, I actually reached my 1 Tb limit with Comcast. It's m...
  • Kerry: This makes four channels that have been removed in the last 60 days. We are still paying the same ....
  • Kerry: Should the F. C. C. step in and stop what seems to be consumer fraud ....
  • Kerry: Very upset with N. B.C. For dropping the chiller channel . I subscribed to tier 1 so I could get all of the channels listed in tier one. It is the...
  • Sam: Hello, I'm Thomas Rutledge CEO Of Charter Cable. My Shareholders in NYC-NJ are on strike. I'm made a whopping $98.5 million dollars. My Union IBEW 3 S...

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