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Cincinnati Bell’s Fioptics Fiber to the Home Network Can Deliver 1,000Mbps if Customers Want It

Phillip Dampier November 21, 2013 Broadband Speed, Cincinnati Bell, Competition, TWC (see Charter) 4 Comments

cincinnati bellCincinnati Bell is an island in the middle of a sea of AT&T — offering over 258,000 southwestern Ohio residents and businesses access to a fiber to the home network that has kept customer disconnects down and broadband speeds up.

Now the phone company says it is ready for any speed increases on tap from competitor Time Warner Cable and has the capacity to bring gigabit speeds to Cincinnati as soon as enough customers ask. But first it has to expand its footprint.

cincin speedThe company has plans to bring Fioptics to 35 percent of Cincinnati by the end of this year, according to Leigh Fox, chief technology officer for Cincinnati Bell. The company has successfully upgraded its fiber network to offer 53,000 more homes a fiber alternative to Time Warner Cable during the first nine months of this year. At least 29 percent of Cincinnati residents have cut Time Warner Cable’s cord at least once, trying the fiber to the home service.

Cincinnati Bell wants a 50-70 percent penetration rate in the city, defined as the percentage of customers who have subscribed at least once.

“I am pretty confident on returns and we do have to hit a certain metric,” said Fox. “As an example, we just built out my neighborhood over the summer where in the first two weeks we had 23 percent penetration and after a month we had 43 percent penetration.”

Unlike AT&T which confines U-verse to larger population areas, Cincinnati Bell is continuing to invest in traditional ADSL/2+ service for the nearly half million customers throughout its service area that cannot get Fioptics service yet. The company claims the majority of these customers can now buy 10Mbps or faster DSL service, making Cincinnati Bell competitive with Time Warner Cable across the region. Higher, stable speeds are the phone company’s best defense against DSL disconnects. Most cable broadband growth comes at the expense of telephone company DSL customers leave behind.

Currently, the majority of Cincinnati Bell’s “non-techie” fiber customers are satisfied with 20Mbps service. Time Warner Cable is planning to offer up to 100Mbps in the near future, but Fox noted Fioptics has the capability to exceed those speeds ten times over, and said if enough customers want 1Gbps speed, Cincinnati Bell will offer it.

Currently there are 4 comments on this Article:

  1. Jim Donahue says:

    So much for the so called ‘Father of Dsl’s’ theory about cost.

    I hope people in Australia are reading this so they know they’re being stuck with a dead end technology that is only being put in so DSL Dad can profit.

    • The recent federal elections were fought partially on the NBN and the fiber proponents lost. A lot of older Australians who don’t know any better oppose the NBN because they have no use for broadband, don’t want to spend the money, and they vote.

      I wouldn’t mind a U-verse like approach for speed of deployment if a pathway to fiber was firmly scheduled. But instead we have the “good enough for you” approach that saddles the country with a network that won’t survive 3 years without upgrades.

      It’s all short-sighted and frankly reminds me of how we spend money on infrastructure repairs in this country. Lowest bid wins, even when spending slightly more could provide a road that lasts 10 years without repairs. Instead, we get roads that need help after one year of the freeze-thaw cycle because it was cheaper. But now it costs more because you have to keep fixing it.


  2. Duffin says:

    I’ve got Fipoptics and it is wonderful. So much more stable than Time Warner ever was. Cheaper, too.

  3. JayS says:

    @Phillip Dampier says “I wouldn’t mind a U-verse like approach for speed of deployment if a pathway to fiber was firmly scheduled”

    Based on your response, I’m curious:

    Is the fiber to the node,’middle mile’, U-verse ready and easily upgrade-able to a fiber to the home network?
    At speeds that Google fiber and/or fios now delivers?
    Or, do they need to do significant capacity rework to the existing middle mile fiber?

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