Home » AT&T »Editorial & Site News »Internet Overcharging »Wireless Broadband » Currently Reading:

AT&T Exempts Its Own MicroCell Product From DSL/U-verse Usage Cap; Everything Else Counts

Phillip Dampier January 14, 2013 AT&T, Editorial & Site News, Internet Overcharging, Wireless Broadband 1 Comment
AT&T 3G MicroCell

AT&T 3G MicroCell

One of the core principles of Net Neutrality is that all Internet traffic is treated equally — nothing favored, nothing penalized.

AT&T does not seem interested in following that principle, as our regular reader James found out when reviewing the terms and conditions of AT&T’s Internet Overcharging scheme that limits DSL customers to 150GB of usage per month and 250GB for U-verse customers.

AT&T Wireless customers with the company’s 3G MicroCell that covers for AT&T’s network shortcomings are given special treatment if they also subscribe to the company’s wired broadband services: use of the MicroCell is exempt from the wired usage cap.

The MicroCell creates a mini “cell-tower” within the home for wireless devices that do not receive adequate indoor reception, powered by your home or office broadband connection. Customers with smartphones or other wireless devices can use the MicroCell to browse web pages, use apps, make and receive calls, or send and receive text messages without ever worrying about exceeding their DSL or U-verse broadband usage allowance. Want to access that content on your home computer? That does count against your cap.

“So data from another AT&T service which is sent over the same Internet connection as any other data traffic is excluded from the cap?  That sounds like a clear Net Neutrality violation to me,” says James.

att_logoFrom AT&T’s own FAQ:

“I have an AT&T 3G MicroCell. Since that utilizes my home broadband network to boost my wireless data signal, does that mean my wireless usage also counts against my wired broadband monthly data plan?

No, the wireless traffic from your AT&T 3G MicroCell does not count toward your monthly home broadband plan. Please register your AT&T 3G MicroCell account and your residential AT&T Internet account at www.att.com/internet-usage-MicroCell to help ensure accurate Internet usage billing. If you have broadband service with another provider, you do not need to register your account.”

The usage cap “free pass” does not extend to your wireless service plan, however. Despite using your home broadband connection, the use of the MicroCell still consumes monthly plan minutes and megabytes, unless you purchase extra add-ons. AT&T would argue it already charged you for your wireless usage, so it would not be fair to charge you again through your home broadband plan. But if you are not an AT&T broadband customer, that is exactly what happens if your local cable operator also has usage billing.

AT&T’s logic for implementing usage caps in the first place:

AT&T has experienced a dramatic increase in the amount of data that is sent and received over its wireline broadband networks. This dramatic increase is driven primarily by a small fraction of our customers. In fact, the top 2% of customers use about 20% of the total capacity on our network. A single high-traffic user can utilize the same amount of data capacity as 19 typical households. Lopsided usage patterns can cause congestion at certain points in the network, which can slow Internet speeds and interfere with other customers’ access to and use of the network.

Customers that blow through their allowance receive one warning and then a higher bill: a $10 overlimit penalty will apply and extends your usage allowance by 50GB. AT&T’s cost per gigabyte is estimated to be in the pennies.

Currently there is 1 comment on this Article:

  1. Elfonblog says:

    Yep, they’re already quite capable of exempting traffic that stays on-network… as long as it’s only their TV and phone services. If I happen to bittorrent only to other ATT customers, I still get billed for the shizzle.

    My brain is also having fun with the careful wording of ATT’s usage cap pretense. After dealing with the manipulative and sketchy wi-fi company called Fon for several years (which I used to blog about as a fan), I simply cannot look at such a block of corporate purring and be sure that those words mean the same thing to them that they do to me.

Search This Site:

Contributions:

Recent Comments:

  • dancer: Why Verizon wants to keep selling off more FiOS assets to Frontier and forces Frontier to buy Wireline Assets?...
  • Lee: A website is not effective at selling more services than you originally wanted. The helpful (sarcasm) service reps at Frontier always try to get you t...
  • Robert Raleigh: Hi, everybody. You all know a lot more about all this technical stuff than I do, so I hope you can help met. For years I've had a Clear (and befor...
  • David Casebier: I filed a complaint with the FCC and was contacted by Comcast via phone today. I was told that they were in the information gathering process. When I ...
  • dawsonfiberhood: While we've been focused on talking about your modem's effective throughput from the house to the ISP's Central Office, we also need to consider the b...
  • Bob B.: Our low end Comcast "Performance Starter" is rated 6/1 and we speed test regularly at 7.1/1.3, so looks about 20% overprovisioning. Can't complain, e...
  • CL: Exactly . ..they want cord cutters pay extra to make up for their loss of revenue for TV....
  • Nimesh: In New York City guys. I am on a Triple play with 50Mbps Internet + HBO + Single DVR for about $143. Pretty good deal except we don't use the Home Pho...
  • Limboaz: It's like if I order something online and get it delivered. It would be like UPS charging both the shipper AND the receiver for shipping costs. It's t...
  • Angel: I called TWC and they reduced my bill by $20 a month and they added DVR, STARZ, bonus channels, and upgraded my internet speed! Thanks for the help!! ...
  • James R Curry: For what it's worth, I've had Time Warner's 300mbps service for about a year, and it has consistently given me speeds of around 322mbps, which I can't...
  • Limboaz: A billion dollars seems like a steal when you consider how big Toronto is. Meanwhile the cable ISP's down here in the States plot how they can jack up...

Your Account: