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Time Warner Cable Introduces Discounted $9.95 “Starter Internet” for Disadvantaged Families

Phillip Dampier October 16, 2012 Broadband Speed, Consumer News, Time Warner Cable No Comments

Time Warner Cable has launched a pilot program in several cities offering disadvantaged families with school-age children access to the Internet for $9.95 a month.

Families with children in the selected pilot schools are eligible to apply for Starter Internet service, which operates at 1/1Mbps in most cities. The eligibility requirements:

  • The family has a working computer that is Internet ready;
  • The family has not subscribed to Time Warner Cable Internet service within the last 90 days;
  • The family does not have an overdue Time Warner Cable bill or any unreturned equipment;
  • The family must pay any past due balances.

Time Warner Cable says there is no activation or installation fee with Starter Internet, no price increases, and no equipment rental fees for the first two years. Additional information is available directly from Time Warner at 1-855-746-8704.

Most of the pilot schools are located in urban or exceptionally low income communities, with the largest number of participating city schools in California, New York, North Carolina, Texas and Wisconsin. Among the highlighted communities:

  • Arizona: Gasden, San Luis
  • California: Cathedral City, Los Angeles, Van Nuys, Desert Hot Springs, San Bernardino, Ventura, Lennox, Santa Ana, San Diego, Highland, El Centro, North Hollywood
  • Hawaii: Captain Cook, Waianae, Pahoa, Kekaha, Honolulu, Mountain View, Naalehu
  • Idaho: Coeur d’Alene
  • New York: Buffalo, Syracuse, Rochester, Albany
  • North Carolina: Charlotte, High Point, Wilmington, Winston-Salem, Greensboro, Durham, Salisbury, Fayetteville
  • South Carolina: Columbia, Florence
  • Texas: Dallas, San Antonio, Irving, Austin, Waco, Corpus Christi, Brownsville, San Juan
  • Wisconsin: Milwaukee

The enrollment period started Oct. 1 and ends November 30, 2012. Each participating school has a unique offer code that is required to sign up.  Eligible families will receive this code from their school administration or in the starter Internet materials provided to families and students.

In order to be eligible for Starter Internet, the family must have an Internet-ready computer. To help bridge this gap, each family in the pilot program is eligible for one low-cost, refurbished computer through Redemtech’s GoodPC via www.GoodPC.com/TWC or by calling 1-800-975-5837.

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  • arby: Such a pain to get a better deal. But better than when Cable was a Monopoly and there were no other choices. I am in the middle of a 2 year deal...
  • doug: not for Fort Collins, is this just a short delay or no increase at all? I am in Fort Collins and have been waiting for this upgrade. arggg....
  • Linda: AGREE! We shouldn't be paying extra for ECHO....
  • JC: I didn't do this on purpose but it worked: Comcast came to my door - I usually politely listen but say no thanks. But I listen to see what they mi...
  • Ben: Had: U200, Max Turbo 24MBs, 2 Additional TV Recievers, $129+tax called just now, 1st year promotional price ends in 3 days. Now (with one year c...
  • fjfdybvfgj: What TW wants to do is keep it a secret so that they can pocket 90% of the money and say it wasn't enough to connect the rural areas. We shouldn't spe...
  • Howie: I feel that the taxpayers of New York State have the right to know how their tax money is being spent. If T-W wants to keep how it spends money on i...
  • AC: What I'd love to see is the total amount of federal money AT&T received and the promises they were to have done by now....
  • Seattle: They doubled the download speed but not the upload. So now my speed is 100-120 down but only 10 up....
  • Paul Houle: This the kind of "leadership" we are getting out of Cuomo, unfortunately. It reminds me of his "bold" initiative to bring more gambling to NY, so...
  • fjfdybvfgj: The Data Usage represented is usually the norm for most people by themselves. In a family of 5 and our usage is usually around 6TBs normally and is ~9...
  • Bryan: Awesome article Just got 12MB and U-200 with HD included free for $93 a month. Also made them throw in movie channels for a month free....

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