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Time Warner Cable Introduces Discounted $9.95 “Starter Internet” for Disadvantaged Families

Phillip Dampier October 16, 2012 Broadband Speed, Consumer News, Time Warner Cable No Comments

Time Warner Cable has launched a pilot program in several cities offering disadvantaged families with school-age children access to the Internet for $9.95 a month.

Families with children in the selected pilot schools are eligible to apply for Starter Internet service, which operates at 1/1Mbps in most cities. The eligibility requirements:

  • The family has a working computer that is Internet ready;
  • The family has not subscribed to Time Warner Cable Internet service within the last 90 days;
  • The family does not have an overdue Time Warner Cable bill or any unreturned equipment;
  • The family must pay any past due balances.

Time Warner Cable says there is no activation or installation fee with Starter Internet, no price increases, and no equipment rental fees for the first two years. Additional information is available directly from Time Warner at 1-855-746-8704.

Most of the pilot schools are located in urban or exceptionally low income communities, with the largest number of participating city schools in California, New York, North Carolina, Texas and Wisconsin. Among the highlighted communities:

  • Arizona: Gasden, San Luis
  • California: Cathedral City, Los Angeles, Van Nuys, Desert Hot Springs, San Bernardino, Ventura, Lennox, Santa Ana, San Diego, Highland, El Centro, North Hollywood
  • Hawaii: Captain Cook, Waianae, Pahoa, Kekaha, Honolulu, Mountain View, Naalehu
  • Idaho: Coeur d’Alene
  • New York: Buffalo, Syracuse, Rochester, Albany
  • North Carolina: Charlotte, High Point, Wilmington, Winston-Salem, Greensboro, Durham, Salisbury, Fayetteville
  • South Carolina: Columbia, Florence
  • Texas: Dallas, San Antonio, Irving, Austin, Waco, Corpus Christi, Brownsville, San Juan
  • Wisconsin: Milwaukee

The enrollment period started Oct. 1 and ends November 30, 2012. Each participating school has a unique offer code that is required to sign up.  Eligible families will receive this code from their school administration or in the starter Internet materials provided to families and students.

In order to be eligible for Starter Internet, the family must have an Internet-ready computer. To help bridge this gap, each family in the pilot program is eligible for one low-cost, refurbished computer through Redemtech’s GoodPC via www.GoodPC.com/TWC or by calling 1-800-975-5837.

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  • Mike The Great: All I can say is LOL!...
  • Dave: Please post your references for your assertion that ATT made a $70,000 donation. All google searches just link back to you for this....
  • Phillip Dampier: That is a relief. I have WH-DVR service here, mostly so I can watch MSNBC Morning Joe and get annoyed by the always mercurial Joe Scarborough, which i...
  • hillary clinton: if you need a set top box on each tv for $7 my price will go up for that also unless I use a roku stick. $7 x $4 is $28 TWC I only use 1 hd box a...
  • James R Curry: It's also worth noting that in Maxx areas, 50/5 is the same price as 15/1 in non-Maxx areas. So without the Charter buy out, you would have eventuall...
  • Ricardo S: The DVR is treated as an umbrella charge. For example: customer wants 4 DVR's so cost would be 4.99 a piece and one 19.99 DVR service fee. Modem cost ...
  • John: My rates went up so I dropped my cable with the intention of signing up for a streaming service. However, dropping cable caused my 50mbs service to g...
  • Phillip Dampier: You missed my point. Many customers prefer a lower price over faster speed. You started with 50/5Mbps. Most TWC customers choose to pay for 15/1Mbps b...
  • Jk: The article is misleading. You compare the price of 15/1 internet to the price of Charter 60? I have 50/5 from a TW non max area, but I'm paying close...
  • Charles Dennett: Regarding the modem, from what I've heard, Charter includes the price of the modem rental in the price of the Internet access. They don't break it ou...
  • Derpson: Interesting, I have only seen 4megabits/sec advertised as the upload speed. They should be forced to show the upload speed in their advertisements, t...
  • Andy: Thought maybe AT&T and Verizon would consolidate all the land lines in the U.S. at one point. With Verizon shedding systems year after year, I gue...

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