Some Time Warner Cable customers have received e-mail notifications of a security breach involving legacy Road Runner Safe Storage accounts:

Dear Customer,

We are writing to inform you of a recent security incident involving your Road Runner Safe Storage account, which may have exposed your password. Recently, an unauthorized third party accessed one of our databases. As soon as we learned of the attack, we limited all access to the database and thus the vulnerability was eliminated. However, as a result of this incident, your account credentials may have been exposed.

The database that was accessed contained information you would have entered when you first created your account, including your name, e-mail address, user ID and password, your hint question/answer, and if you ever purchased more storage, possibly your billing address. Please be assured that no credit card numbers were accessed as a result of the attack and that none of the content that you previously stored with us could have been accessed.

Road Runner Safe Storage is a remote data storage and backup service provided to Time Warner Cable broadband customers that offered 500MB of free, “secure online storage.” The service is operated by Symantec/SwapDrive.com but appears to have been largely forgotten, with no apparent functioning provision for new accounts to register. Time Warner Cable discontinued its “Road Runner” branding earlier this year.

Long standing customers who enrolled in the service years ago may find a copy of the notification e-mail either in their inbox, or in the case of Gmail, in the spam folder.

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3. Time Warner Cable Increasing Rates in South Carolina
4. Time Warner Cable’s Road Runner Mobile Network Launches in Dallas December 1st
5. Time Warner Cable Increasing Road Runner Pricing in Rochester for Standalone Customers – $54.95 a Month