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Less is More? AT&T’s Fanciful Claim That T-Mobile Merger ‘Increases Competition’

Verizon Wireless provides evidence AT&T already has more spectrum than any other carrier -- spectrum they are not using.

AT&T’s alternate reality of the wireless universe is on full display as the company makes statements promoting its proposed merger with T-Mobile that, in some cases, retreat from the facts or otherwise distort them.

AT&T CEO Randall Stephenson has been visiting with journalists, often from the business press, to talk up the merger’s potential.  The company has supplemented those PR tours with a 400-page filing with the Federal Communications Commission that has won converts among some non-profit groups, many of which receive direct funding from AT&T.

Stop the Cap! felt a fact check was in order, so we reviewed Stephenson’s recent claims made in an interview with USA Today:

Claim:  In the last four years, the volume of (traffic on) these (wireless broadband) networks is up 8,000%. We believe that we’re going to go up, in five years, eight to 10 times from where we are today. We don’t have the spectrum position to accomplish that.  T-Mobile’s spectrum is very compatible with ours. In cities like New York, we put the two companies together, and we get a very quick lift in capacity of about 30%. That means fewer dropped calls, better service quality, and it gives us a path to do something that neither one of us could do independently, and that is deploy fourth-generation mobile broadband to 95% of the U.S.

Fact: Although wireless broadband traffic is up, AT&T holds more wireless spectrum than any other carrier, a good deal of it unused.  In fact, some of AT&T’s competitors and critics suggest the company is hoarding spectrum, and its insatiable appetite for more could get fulfilled if the company can sell Congress on its “shortage theory.”  Although some of that spectrum is being reserved for the company’s future LTE network, critics contend AT&T spent a lower percentage of its revenue on network expansion (despite being the exclusive holder of the Apple iPhone during the period) than its competitors.

Between 2008 and 2010, AT&T’s FCC filing said it spent $21.1 billion in capital expenditures to upgrade its wireless network. That’s less than the $22.1 billion spent by Verizon Wireless over the same period. As a percentage of revenue, AT&T’s total was a little higher, at 13%, to Verizon’s 12.8%. Even so, given its congestion problems, AT&T should have spent significantly more. Complaints about congestion were apparent at least two years ago, yet in 2009 AT&T increased wireless capital expenditures by only 1% to Verizon’s 10%.

AT&T has admitted it has faced congestion issues in several large cities — an especially serious problem for a company using GSM technology, which combines voice and data traffic onto a single wireless pipe.  When the network gets overcongested, data sessions fail and voice calls drop.  CDMA networks like Verizon and Sprint have two virtual pipes, one for data and one for calls.  If one gets congested, it doesn’t necessarily harm the other.

Additionally, although T-Mobile will provide some additional capacity in selected urban markets, some of their towers are remarkably close to AT&T’s own towers, effectively making them redundant.  Because T-Mobile uses different spectrum, in some cases AT&T customers will see no benefit from the combination of the two networks, unless they buy new equipment capable of accessing both.

AT&T using T-Mobile as the key to deploying fourth-generation mobile broadband is more than a little hard to believe, considering the German-owned carrier is dwarfed by AT&T.

Claim: Anybody who opens the newspaper or watches TV sees this as a fiercely competitive industry — maybe the most competitive in the United States.  The large majority of Americans, when they go to buy cellphone service, have a choice of at least five providers. In 18 of the top 20 markets, the customer has a choice of five different competitors. It’s a fiercely competitive market today. It will be a fiercely competitive market after this deal is done. We don’t see that changing.

Free Press characterizes AT&T's claims of more competition by absorbing a competitor to be the equivalent of chucking your smartphone down the rabbit hole.

Fact: If ad purchases were evidence of a robust, competitive market, we could say phone and cable companies were hot competitors.  Both advertise heavily, but charge similar prices for similar service — a classic case of duopoly market pricing power. In the cell phone business, the overwhelming majority of Americans subscribe to either AT&T or Verizon Wireless.  Sprint is a distant third at around 12%.  After T-Mobile, all other carriers represent just 1-2% of the remaining market share.  Many cities don’t have access to smaller providers like Cricket, US Cellular, or MetroPCS, either.  In those areas, the choices are usually AT&T, Verizon, and perhaps Sprint.

How does this marketplace concentration impact customers?  Loss of innovation.  Typically, smaller carriers have to innovate to attract attention and compete successfully with larger providers.  AT&T and Verizon have long track records of locking up access to the most innovative phones, so smaller providers have to create unique service plans, offer lower prices, or provide attractive bundles.  Sprint sells unlimited access in a marketplace full of restrictive data caps or calling minute allowances.  T-Mobile provided some of the least expensive plans around, especially for families.  Cricket offers pay-per-day prepaid calling plans that can make a wireless phone affordable for anyone.  US Cellular has stellar customer service.

All competitors are not equal.  Anyone who lives or visits rural areas understands the implications of relying on Cricket, MetroPCS, or even Sprint for cell phone service well off the main highway.  With coverage being a major factor, many quickly decide there are only two realistic choices for robust service — AT&T and Verizon.

AT&T’s myopia aside, eliminating T-Mobile, one of the market’s most fiercely innovative providers, will do nothing to benefit consumers.

Q&A Claims:

Q: There are small companies in the market, but one commentator said that they’re like grocery stores trying to compete with Walmart.

A: Everybody has their analysis. We can evaluate the numbers nine ways to Sunday. At the end of the day, the Justice Department will do the fact gathering and data gathering and will evaluate it market by market, then make those determinations. Based on our analyses, this is a deal that should be approved.

Q: If the market is so competitive, why might two companies have 70% of the business?

A: We all make technology decisions. We all put marketing plans into place. We all make decisions that drive how effective we are in the marketplace. I think we’ve done pretty well. I think Sprint has done a remarkable job over the last couple of years and will do very well tomorrow.

Q: Consumers only have two places where they can get an iPhone.

A: But there are RIM (BlackBerry) devices. There are Windows (Phone) 7 devices. Android devices tend to be doing very well throughout the market — in fact, we are having a lot of success with Android. Metro PCSand a lot of our competitors are having a lot of success there. So there are plenty of options for the customer.

Q&A Facts:

  1. AT&T’s in-house analysis decides what is best for AT&T, not for individual American consumers.  The Justice Department and the Federal Communications Commission are subject to political pressure and are not independent arbiters of competitive fairness.
  2. Sprint has lost customers for years and is only now attracting some of them back.  While charitable to Sprint, Stephenson’s remarks are not welcomed by them.  They consider this deal anti-consumer and anti-competitive.
  3. Perhaps with the exception of the Evo, available first from Sprint, almost every other cutting-edge phone launches exclusively with AT&T and/or Verizon.  Other carriers get to sell these popular phones much later, or sell stripped down models that don’t deliver the same features.  Just review the phones available to Cricket and MetroPCS customers and compare them with what is on offer from Verizon and AT&T.

Claim:  History tells you that prices in this industry have come down for 10 years. In the last 10 years, there’s been a significant number of business combinations in this industry, and prices have come down by 50%. And prices continue to come down. We have a history, when we acquire one of these companies, we map their rate plans into AT&T. So if somebody chooses to stay on that rate plan, those rate plans are available. I don’t see why we would change it for this case. It’s just a customer-friendly thing to do.

Fact: More and more customers are no longer simply buying voice plans, on which Stephenson’s claims are based.  Instead, they are upgrading to smartphones, where they discover carriers’ mandatory add-on fees for data services.  Although prices for voice plans have not increased, rates for text messaging, data, and other add-ons have.  That can add $25 a month or more per phone.  Many carriers are reducing their discounts on new phones while adding new “junk fees” to their bills to cover “regulatory costs” as well.

AT&T also doesn’t specifically promise to retain T-Mobile’s innovative rate plans.  Instead, they propose to grandfather existing customers on those plans until they purchase new phones or switch carriers.  That does not mean existing AT&T customers can jump to a T-Mobile plan.  It also doesn’t mean those plans will still be available for new customers.

AT&T has a track record of not being particularly customer-friendly, either.

Claim: T-Mobile will continue to operate their business exactly like they have. They’ve demonstrated that they’ve had a lot of success. They market directly against AT&T. I envision them to continue marketing against AT&T in the marketplace.

Fact: T-Mobile is so successful, they have been shopping around for a buyer for some time to allow them to exit the business.  A success story that is not.

Claim: Q. If the deal goes through, would you offer all of the AT&T handsets to T-Mobile? A: Of course. If you’re a T-Mobile customer, that’s one of the great advantages. The handset selection that AT&T offers would become available to T-Mobile customers.

Fact: This proves our point T-Mobile customers do not have access to the latest and greatest equipment available to AT&T customers.

AT&T has also claimed the deal will create new jobs and stimulate economic growth.  Tell that to the T-Mobile employees who will be collecting unemployment shortly after being deemed redundant by AT&T.  Virtually all of T-Mobile’s current service areas overlap AT&T.

Free Press’ Tim Karr compares the consolidation of the cellular industry to the railroad mergers of the 19th century.  By locking up competition, carriers can raise prices and call the shots in the marketplace.  While a handful of competitors could eke out their 1-2% market share in such a duopoly, all will be starved for capital and considered a risky bet in light of the domination by AT&T and Verizon.

Karr is asking Americans to put their elected officials on notice they don’t want this anti-consumer merger:

So should it be left to Washington and one exceedingly powerful company to decide the fate of our communications? (If you’re thinking “no,” you can help stop this merger by contacting the members of the Antitrust Subcommittee and urging them to grill AT&T next Wednesday.)

If Congress, the FCC and Department of Justice hear from enough people like you and me, they can muster the courage to ask the right questions of AT&T.

Next Wednesday’s hearing on the Hill is our first chance to expose this merger for the nightmare that it is, and save our smartphones from following AT&T down the rabbit hole.

FCC Chairman Julius Genachowski’s Roadshow: Now He’ll Headline the Cable Industry’s Big Splash

Phillip Dampier

Federal Communications Chairman Julius Genachowski is racking up those frequent flier miles as he travels from one telecom industry trade show to another.  In addition to less-than-thrilling appearances at industry events run by the wireless industry and broadcasters, the chairman is now scheduled to be the headline act at the cable industry trade show to be held June 15 in Chicago.

Instead of devoting time and attention to provider profiteering and the ongoing concentration of the wireless marketplace, Genachowski will be shaking hands with big cable executives, sharing the stage with former FCC chairman Michael Powell, who now runs the National Cable and Telecommunications Association.  (Powell is a classic example of Revolving Door Syndrome: Start a career in public service and finish it using your government connections to cash in with a six figure salary working for the industry you used to oversee.)

While the current FCC chairman gets to bloat his expense account, his performance on behalf of the American people leaves plenty to be desired:

  1. His vision of our broadband future is all talk and little action, with National Broadband Plan goals seen as increasingly anemic when contrasted with broadband development abroad;
  2. Genachowski has caved on important consumer protections for broadband consumers, most notably with a very-industry-friendly Net Neutrality policy that won him little thanks (Verizon sued anyway);
  3. His “white space” broadband plan to carve up UHF broadcast spectrum for mobile broadband comes poorly conceived, infuriating broadcasters who promise to spend millions in a lobbying death match;

Julius Genachowski has plenty of time for speeches, but never enough time to protect consumers who want better broadband, more competition, and lower prices..

At the NCTA convention, Genachowski is likely to deal with the hot potato retransmission consent issue — the one that pits you in the middle of million-dollar squabbles over what pay TV provider gets to carry what networks (and how much you will pay for them).  Also on the agenda: CableCARD 2: Electric Boogaloo, also known as AllVid, the almost certainly Dead on Arrival replacement for the first generation CableCARD set top box replacement that practically nob0dy uses.

Although Google loves AllVid, the powerful entertainment and cable industry is less impressed.  The Motion Picture Association of America considers it a piracy gateway because it lacks sufficient copyright protection mechanisms, and the cable industry has always been wary of standardized set top equipment that could tie down on-demand programming, signal theft protection, and future innovations.

Genachowski is sure to get a warmer reception at the cable show than he got from broadcasters earlier this month, who were downright hostile over his proposal to carve up the UHF TV dial (channels 14-51), selling off “extra” channels for wireless broadband.

The National Association of Broadcasters is starting to get a little worried, not feeling the love the Commission has bestowed on big cable and phone companies who got their lobbying wish-lists largely granted.  Instead, a year after being dragged into an expensive digital TV conversion, the FCC is back for more from television broadcasters, taking back perhaps a dozen or more channels for “white space broadband,” a vaguely-explained plan to enhance the amount of space available for wireless data.

Unfortunately, with thousands of television stations, the FCC will have to find enough channels for everyone to share without interfering with each other.  The FCC still hasn’t released a definitive plan about how to accomplish this, and with big wireless interests suggesting TV stations should slash their transmitter power and share the same or adjacent channels, a lot of stations fear they will be crammed together like a Japanese train at rush hour.

But the wireless industry wants it, even if it drives some stations in densely populated areas off the air completely.  In many other areas, especially in the northeast and southern California, stations might have to cut their signal coverage areas to avoid interfering with stations sharing the same channel in an adjacent city.  Rural residents relying on over the air television could be out of luck, even with a rooftop antenna.

In a bidding war, who would likely win the spectrum up for sale?  AT&T, Verizon, and perhaps some large cable companies looking for enhanced wireless services to sell.  No wonder the NAB is worried.  The FCC could favor selling spectrum out from under your local stations and sell it to their biggest competitors in the pay television business.

Consumers should be concerned as well.  Should today’s biggest wireless carriers scoop up “white space” frequencies, it will do nothing to bring enhanced competition or lower prices.  It will just lock up even more spectrum for a wireless industry that threatens to become a duopoly.

Instead of flying all over the country to attend trade shows and shake hands with industry leaders, Chairman Genachowski should be spending more of his time looking for creative, effective solutions to enhance competition and protect consumers, not simply throw them under the bus for the benefit of a handful of industry players already too large for the common good.

 

You Can’t Have This: Wyoming’s Fight for Better Broadband Mired in Politics and Business Interests

Green River, Rock Springs, and other communities served by Wyoming.com

Wyoming is one of America’s most broadband-challenged, least populated states.  With just over 560,000 residents spread across its often mountainous terrain, broadband service is nothing to take for granted.  Larger communities have limited access to Qwest DSL and cable broadband, but large sections of the state rely on independent wireless providers as their only choice, or they find no broadband service at all.

In this spartan digital world, many residents are surprised Wyoming is criss-crossed by national fiber-optic lines moving traffic across the country.  It’s just that in most instances, individuals are not allowed to access it.

Wyoming.com, a privately-owned Wireless ISP, wants to expand service to Farson and South Pass City — two communities further north that have no hope of getting anything beyond dial-up or satellite fraudband service.  The commercial provider, working with the administrators of the fiber network, has access to federal grant money to expand service to unserved communities, and improve it in underserved areas like Rock Springs.  But that cannot happen if the venture is refused access to a 48-strand “middle-mile” fiber-optic line financed by public dollars and managed by the Joint Powers Telecommunications Board — a partnership between the Green River City Council and Rock Springs local government.

The notion Wyoming.com could get access to a taxpayer-financed network ruffles Tom McCullough, the city’s liaison to the Joint Powers board.  He’s opposed to allowing any government resource to benefit the public at the expense of the local cable monopoly — Sweetwater Cable TV, which doesn’t even serve most of the areas that would benefit from enhanced Internet access.  McCullough argues it violates a 2007 Wyoming law that prohibits public broadband projects when private providers provide access to similar services anywhere within the boundaries of a city or town.  The law came in response to a public broadband project undertaken in Powell that upset the state’s cable and phone companies.

If residents want access to the fiber network they paid for, they have to visit Western Wyoming Community College or the Sweetwater County Library System and use public terminals there.

McCullough so dislikes the fiber project, he has tried to disband the Joint Powers Board that manages it twice, suggesting he has enough support to sell off the entire network to anyone interested (presumably at a substantial discount.)

Shea

Local residents who remain stuck with dial-up or who live outside of Sweetwater Cable’s service area are furious.

“There are some types around here who can’t see past Rush Limbaugh — anything the government does is automatically bad and must be taken down, even if taxpayers paid to build it in the first place,” complains Stop the Cap! reader Sue who lives in Farson.  “Farson has nothing to do with Sweetwater Cable, but because a handful of politicians are looking out for the cable company, worried Wyoming.com is going to get one-up on them, that means we can’t have broadband.”

Steve Shea, chairman of the telecommunications board, is unimpressed with McCullough’s arguments as well, and accused him of allowing his personal friendship with Sweetwater Cable TV’s owner — Al Carollo — to cloud his judgment.

Shea says Wyoming’s local governments are often fiercely protective of locally-owned businesses, and told the Green River Star the Board has historically faced the attitude that “local business deserves a monopoly, no matter what.”  Sweetwater Cable TV is locally owned and operated.

In fact, Shea says original designs for the fiber network were to provide fiber-to-the-home service in the area.  Since a national fiber optic cable was already running adjacent to the community, getting a connection to it was relatively simple.  Extending service to individual homeowners was another matter.  Political opposition to “government broadband” and demagoguery about its cost and implications from private providers ultimately killed the project.

Shea documented his experience as commercial providers and their dollar-a-holler industry-connected supporters fought the fiber project:

  • Opposition comes from everyone in the Telecom business;
  • Opposition will be in your face constantly;
  • Opposition will never run out of lies;
  • Opposition is ready to strike at any time and at any place;
  • Opposition will engage in back-room politics against you;
  • Opposition will try to get Power Brokers and Influentials on their side;
  • Opposition will spend as much money as needed to defeat you.

Local cable and wireless providers engage in a tangle in southwestern Wyoming

As Wyoming’s broadband rankings slip further and further behind much of the rest of the country, Shea hopes attitudes about the fiber network have changed, especially when residents learn Sweetwater Cable was offered access to the network as well, and they declined.

Shea shared that the long history of opposition to the project started with suggestions wireless broadband was better than fiber, or that broadband over power lines could do the same or better than fiber networks.  He even battled contentions that existing broadband networks provided “fast enough” service for Wyoming.  Today, it has extended to allowing a private company to engage in a public-private partnership.  The other providers are still opposed.

“You have to refute these arguments over, and over, and over again. Your opposition will oppose you at every corner, and will call in all of their political favors to derail your fiber project,” Shea writes.

“It’s Wyoming’s version of North Carolina,” Sue writes from her Hughes Satellite address.  “Sweetwater Cable doesn’t want access to the fiber themselves, and they want to make sure you don’t access it either, even though the family I have down there tells me their cable Internet service sucks because the cable company can’t handle the traffic.”

Sweetwater Cable gets their access from Qwest.

What bothers Sue and some other local residents about the squabble is that it is inherently political and allows an existing, underutilized fiber line to sit mostly unused when expanded broadband is desperately needed in Wyoming.  In fact, some consider it a scandal among special interests.

“They don’t care about better broadband — they only care about their political and industry friends,” Sue complains.  “When will people wake up and realize that whether it is North Carolina or Wyoming, these policies and laws don’t give anyone broadband — they keep us from getting it.”

Shea’s observation that opponents’ use of backroom politics seems to have been right on point.  On Tuesday, as the Board met to discuss Wyoming.com’s proposal, Shea was effectively forced out and announced his resignation after the owner of Sweetwater Cable TV said he contacted an attorney to look at whether Shea’s tenure on the board was legal.

ComputerWorld’s Report on Usage Capping is a Big Bucket of Wrong

Phillip Dampier April 5, 2011 Consumer News, Data Caps, Editorial & Site News 2 Comments

Phillip Dampier

I could spend all day refuting sloppy ‘accepted as true with no fact-checking’-reporting done by news organizations on the issue of Internet Overcharging.  Facts not in evidence:

  • Assumptions that what is “fair” in wireless must be fair on wired networks;
  • Everyone is doing it around the world so North America should do the same;
  • People are not paying “their fair share” for the growing amount of usage.

It’s all a big bucket of wrong, and the only thing getting rolled over month after month are consumers.

Yesterday, it was GigaOM telling us “Comcast DSL” (?) had no usage caps at all.  (They do — 250GB per month, and they sell cable broadband, not landline DSL.)

Today, it’s ComputerWorld‘s Matt Hamblen, who blows it right in the first paragraph:

Data caps on nearly all wireless and wired networks in the U.S. seem likely to be in place soon, despite the latest unlimited data offers from Verizon Wireless and Sprint.

Impressive crystal ball gazing there.  Nearly all networks will be capped?  Even though Sprint is banking its near-future on selling unlimited use plans and the economics of wireless are considerably different than wired broadband, Hamblen boldly predicts near-universal usage caps, even as most providers have no formal caps at all.

Hamblen’s journey starts with a survey of capped broadband offerings on the wireless side.  Spectrum issues and the nature of wireless technology makes providing unlimited use plans more challenging, especially when users consider their mobile broadband service a home broadband replacement.  Some have even left peer-to-peer software running in the background 24 hours a day.  It was this, according to Clearwire, that did in that provider’s unlimited service, which is now heavily speed-throttled in many areas.

Stop the Cap! has argued repeatedly current generation wireless broadband will never be a suitable replacement for traditional wired broadband, unless your use is confined to web browsing, e-mail, and occasional multimedia.  The capacity isn’t there and the technology is susceptible to serious speed loss in congested areas.  That is not to say future wireless technology might not change this reality.  The political debate over re-purposing unused UHF television channel frequencies for wireless broadband is just getting underway in Washington.

But trying to draw arguments from the wireless world for usage caps across wired broadband networks is where the line ends.

Hamblen predicts because AT&T wants to gouge its wired broadband customers (many who are now cancelling service and heading back to the cable company, when possible), now everyone will be going to the Internet Overcharging party:

Data caps on both wired and wireless customers are widespread, even if they annoy some smartphone early adopters in the U.S. Ars Technica listed the policies of 11 different wired network data caps for several different countries.

Hamblen’s report isn’t simply false — it’s sloppy.  Wired broadband usage limits are not widespread in the United States, and despite Ars Technica‘s sampler, the trend globally is away from usage-capped wired broadband, not towards it.  Evidently Hamblen didn’t bother to read Matthew Lasar’s piece, which includes references to BT in the United Kingdom moving towards unlimited use service in the near future, Canadian consumers’ victories against usage-based billing preserving unlimited use plans from resellers, and Australia’s own ever-increasing usage allowances.

In fact, even Lasar missed the fact several Australian ISPs now sell unlimited use plans themselves — something unheard of just a few years ago.  As in Britain, some users who consume over 300GB in a month may find their speeds reduced at peak usage times, but only until capacity improvements allow the throttles to be removed.  Even South Africa, one of the most challenging places to deliver 21st century broadband, has providers delivering unlimited use service.

Hamblen then moves on to another inaccurate argument — consumers will simply reserve their high bandwidth downloads on smartphones for the office Wi-Fi network, that will also face usage caps.

Except virtually every usage cap that does pop up in the United States applies to residential accounts only.  Commercial accounts are exempt, as are the Wi-Fi networks powered by them, especially for cable broadband-based service that is increasingly popular with small and medium sized companies.

Although Wall Street wants usage caps and regularly says they are inevitable, that does not make them reality.  Consumers certainly do not want them and will cancel service with a provider if an uncapped alternative exists.  While certain providers, their backers on Wall Street, and some dollar-a-holler groups defending them all have a financial interest in pushing memes about Internet Overcharging, members of the media should not.

Why Verizon’s LTE/4G Network Will Never Replace Cable/DSL Broadband: Usage Caps

Lynch

Verizon’s ambitions to provide 285 million people with the option of ditching their cable or DSL broadband account for its new LTE/4G wireless network is a dream that will never come true with the company’s wireless Internet Overcharging schemes.  With a usage cap of 5-10GB per month and a premium price, only the most casual user is going to give up their landline cable or DSL service for Verizon’s wireless alternative.

Dick Lynch, executive vice president and chief technology officer at Verizon spoke highly of Verizon’s new next generation wireless network as a perfect platform to deliver broadband service to landline customers, including many of those the company sold off to Hawaiian Telcom, FairPoint Communications, or Frontier.

“[LTE] provides a real opportunity for the first time to give a fixed customer in a home, broadband service — wireless — but broadband service,” Lynch said. “In wireless, I see a great opportunity within the LTE plans we have to begin to service the customers who don’t have broadband today … They will be able to have mobile LTE and also to be able to have fixed broadband.”

Unfortunately, Verizon’s LTE network comes with usage limits and a premium price — $50 a month for 5GB or $80 a month for 10GB.  At those prices, rural America will have two bad choices — super slow 1-3Mbps DSL ($30-60) with allowances ranging from 100GB-unlimited or LTE’s 5-12Mbps (assuming the local cell tower is not overloaded with users) with a usage cap that guarantees online video will come at a per-view cost rivaling a matinee movie ticket.

Still, Verizon is likely to test market the service as a home broadband replacement, particularly in territories they no longer serve.  Verizon has done much the same thing pitching a home phone replacement product that works with their wireless network to residents of Rochester, N.Y., and the state of Connecticut, neither currently served with landlines from Verizon.

Despite the pricing and cap challenges, Deutsche Bank — one of the Wall Street players that follows Verizon — thinks the company’s DSL-replacement has merit, if:

  1. If you are a regular traveler that needs a wireless broadband service anyway;
  2. You use broadband exclusively for web browsing, e-mail, and very occasional multimedia access;
  3. You are wealthy enough not to care about the overlimit penalty.

For everyone else, sticking with traditional DSL service will continue to be the most affordable option, assuming usage caps are kept at bay.  Where available, cable broadband service from companies that serve smaller communities, including Comcast Cable, Time Warner Cable, and Cablevision, among others, will probably continue to deliver the most bang for the buck in rural America.

 

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