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Sandy’s Impact: Lower Manhattan Phone Service Not Back to Normal Until May 2013

Phillip Dampier December 18, 2012 Consumer News, Public Policy & Gov't, Verizon, Video 3 Comments

outorderNew York City Mayor Michael Bloomberg has called Verizon’s notification that phone service in lower Manhattan will not be back to normal until late next spring “unacceptable.”

Hurricane Sandy’s storm surge ruined at least 95 percent of Verizon Communications’ landline network in the lower half of Manhattan leaving numerous businesses without phone service with little hope service will be restored this year.

“Their schedule right now says that lower Manhattan is not going to be back up until May,” Bloomberg said in a recent speech.

The mayor is upset with Verizon’s timetable because a number of major buildings in the area cannot be reoccupied by business tenants until telephone service is restored, and Verizon is facing questions about why it will take a half-year to get phone service back up and running to everyone that wants it.

When local cable news channel NY1 asked Verizon how many customers were still without service, a spokesman told the reporter it did not know, adding some customers have priorities more pressing than phone service.

Verizon has chosen not to replace much of the damaged copper infrastructure and plans to invest in more reliable fiber optics in its ongoing effort to meet its FiOS rollout obligations in New York City, but that does not satisfy many business owners who cannot process credit card transactions or, in some cases, run their businesses as long as phone lines remain out of service.

This week a coalition of interest groups petitioned New York’s Public Service Commission asking them to impose new requirements on the state’s utility companies to develop comprehensive emergency response plans that acknowledge climate change and the extreme weather events that accompany it.

The petition was filed by the Columbia Law School Center for Climate Change Law, Natural Resources Defense Council, New York League of Conservation Voters, Pace Energy and Climate Law Center of Pace Law School, Municipal Art Society of New York, Earthjustice, Environmental Advocates of New York, and Riverkeeper.

The petition notes in the past two years alone, New York City has been hit by two of the largest hurricanes in history (Irene and Sandy).

The group’s observations are shared by some of the state’s highest elected officials.

“In just 14 months, two hurricanes have forced [New York City] to evacuate neighborhoods — something our city government had never done before,” New York City Mayor Bloomberg wrote in an editorial for Bloomberg View. “If this is a trend, it is simply not sustainable.”

New York Governor Andrew Cuomo echoed Bloomberg’s concerns:

Extreme weather is a reality. It is a reality that we are vulnerable. And if we’re going to do our job as elected officials, we’re going to need to think about how to redesign, or as we go forward, make the modifications necessary so we don’t incur this type of damage…. For us to sit here today and say this is a once-in-a-generation and it’s not going to happen again, I think would be short-sighted…. I think we need to anticipate more of these extreme weather type situations in the future and we have to take that into consideration in reforming, modifying, our infrastructure.

verizonThe coalition claims current utility policies are designed for short-term disaster response procedures, which they call inadequate.

Most utility companies develop plans based on historic weather patterns the environmental groups argue cannot take into account the more extreme weather patterns afflicting the state. The PSC can mandate utilities do more.

New York’s utility infrastructure is also deemed outdated, with much of it exposed above-ground, vulnerable to storm damage. The state also lacks more advanced technology including smart electricity grids, telecommunications fiber rings that can reroute around cable cuts, and reinforcement of vulnerably placed generator plants, telephone switches, and utility substations.

Despite the criticism, Verizon CEO Lowell McAdam remained upbeat about Verizon’s performance, particularly noting strong growth in wireless.

In the third quarter when Sandy struck, Verizon picked up 1.54 million more contract customers, exceeding the 901,000 estimate predicted by analysts polled by Bloomberg News. The wireless profit margin at Verizon also reached a new milestone – 50 percent, up from 49 percent in the second quarter.

[flv width=”534″ height=”320″]http://www.phillipdampier.com/video/NY1 Bloomberg Criticizes Verizon For Slow Recovery Of Service 12-6-12.mp4[/flv]

NY1 reports business customers in lower Manhattan are not too pleased waiting for Verizon to repair their landlines.  (2 minutes)

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/Verizon Restoration of Verizon’s Lower Manhattan Cable Vault 11-12.flv[/flv]

Verizon produced this video showing off its own restoration efforts in a downtown Manhattan cable vault.  (3 minutes)

GOP & AT&T Demand FCC Put Future Unlicensed Wi-Fi Frequencies Up for Spectrum Auction

auctionEfforts to develop new unlicensed uses for the public airwaves that include high-powered public Wi-Fi may be shelved if AT&T and House Republicans succeed in their joint effort to force those frequencies to be sold in a spectrum auction.

Majority House Republicans on the House Communications & Technology Subcommittee on Wednesday lectured all five FCC commissioners, insisting they have no authority to set aside spectrum specifically for unlicensed use when those airwaves could be sold to private companies.

Sub-Committee chairman Greg Walden (R-Ore.) criticized FCC Chairman Julius Genachowski for his plans to “give away” scarce airwaves eventually open to the public’s use when they could fetch as much as $19 billion in auction proceeds from large telecommunications companies seeking to own and control those frequencies.

Walden, the House’s second largest recipient of campaign contributions from the same companies likely to bid on that spectrum, insisted federal law only allows the Commission to designate unlicensed uses for so-called “technically necessary guard bands,” which act as a buffer between neighboring frequency users to protect against interference. Walden also criticized the FCC for setting aside too much spectrum for that protection.

Walden

Walden, the second largest recipient of telco cash in Congress.

The Oregon congressman has collected more than $84,000 in campaign contributions from telephone companies so far this year. Only House Speaker John Boehner won larger contributions from companies like AT&T.

Other Republican members of the subcommittee agreed with Walden’s sentiment and also received generous contributions from AT&T this year.

Rep. Lee Terry (R-Neb.), wanted to be sure the FCC does not impose “value-sapping restrictions” on the use of privately-owned airwaves owned by large telecommunications companies. Terry is the third largest recipient of campaign contributions in the House from those telecom companies, adding $69,400 so far this year to his campaign coffers.

Rep. Joe Barton (R-Tex.) expressed concerns that spectrum auctions could displace low-power television stations to make way for mobile communications. But Barton did not oppose the auctions generally. His largest contributor: AT&T, which sent him checks for more than $21,000 in 2012.

Representative Robert E. Latta (R-Ohio) suggested auctioning off airwaves intended for public use to large mobile broadband companies would help America’s competitiveness, alluding to his belief unlicensed, free use of the airwaves for new wireless applications would not. Latta cashed $10,500 in AT&T checks so far this year — his fourth largest contributor. Latta added he wanted there to be transparency and openness in the entire spectrum process. He did not disclose his significant contributions from AT&T at the hearing, despite being a chief stakeholder in the debate.

Rep. Marsha Blackburn (R-Tenn.) agreed with large telecommunications companies that the maximum amount of available spectrum should be sold off to private companies to sell mobile broadband services to the public. Blackburn’s third largest campaign contributor this year is Verizon Communications, who sent her $15,400. AT&T, her ninth largest contributor, handed her $13,250, together adding up to $28,650.

The Democrats on the panel roundly criticized Republican plans to sell off spectrum intended for unlicensed, public use applications to large wireless companies, which already own and control frequencies they still have not put into service.

Terry, worried about value-sapping some of the largest wireless companies in America with pesky regulations.

Terry, worried about “value-sapping” regulations.

Rep. Henry Waxman (D-Calif.) called unlicensed spectrum an incredible economic success story.

“Innovative services like Wi-Fi and Bluetooth are now ubiquitous parts of our communications system,” he said in his opening remarks. “They came about because of the use of unlicensed spectrum.”

Waxman suggested eliminating or limiting unlicensed spectrum would destroy innovation and further concentrate wireless communications in the hands of a handful of companies. Waxman said Congress’ original intent in passing laws that permitted the FCC to move forward with spectrum auctions also authorize the agency to protect competition and prevent unnecessary concentration of spectrum ownership to the detriment of smaller providers.

“I am troubled by attempts by some to relitigate issues that were resolved earlier this year, when the bill passed Congress with widespread support,” Waxman added. “After-the-fact-spin that unfairly twists the language of the law deserves little weight by the Commission or the courts.”

Rep. Anna Eshoo (D-Calif.) noted the FCC by statute is prohibited from considering the amount of revenue possible from spectrum auctions when drafting auction rules. She found Republican efforts to recast those rules to raise as much money as possible by selling off as much spectrum as possible “interesting.”

Many Republicans also complained the FCC must not set rules that either limit the maximum amount of spectrum owned by one company or set aside certain frequencies exclusively for smaller competitors. The Republicans want auctions to maintain a more straightforward “highest bidder takes all” format. Critics say that gives the advantage to larger, deep-pocketed existing providers and dissuades the entry of new competitors.

Some Republicans were also upset with FCC meddling over when and how private companies begin providing service on the airwaves they won at auction. Current FCC rules prohibit warehousing unused spectrum. The rules were designed to ensure large companies don’t invest in airwaves just to keep them off the market and unavailable to competitors.

Va. Congressman: Verizon Deserves a ‘D’ for D.C. 911 Service; Wants FCC to Step In if Telco Won’t

Phillip Dampier December 10, 2012 Consumer News, Verizon, Video Comments Off on Va. Congressman: Verizon Deserves a ‘D’ for D.C. 911 Service; Wants FCC to Step In if Telco Won’t

Rep. Gerry Connolly (D-Va.) is fed up with Verizon Communications. The company handles most of the region’s 911 calls and has performed that task poorly in the last few years, argues Connolly.

“The whole purpose of 911 is that when you need it, it works,” Connolly told WUSA-News.

After several high profile 911 failures during significant storm events, Connolly and a few other congressmen are demanding Verizon resolve its 911 problems or face an intervention from the Federal Communications Commission.

The elected officials want Verizon to voluntarily comply, but if they won’t, all suggest it is time for the FCC to strengthen regulations and oversight to assure residents they will be met with a 911 operator when they call instead of a busy signal or nothing at all.

Verizon countered it takes its role in handling calls to 911 seriously, and when an issue arises, the company is quick to investigate, correct and apply any lessons learned across their system.

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/WUSA Washington Gerry Connolly Va- Democratic Congressman critical of Verizon for its 911 performance 12-6-12.flv[/flv]

WUSA reports Connolly has grown tired of repeated failures with Washington, D.C.’s 911 system, handled by Verizon Communications. He wants the company to make changes to increase the service’s reliability, especially during storms when demand on the 911 system is greatest. (2 minutes)

AT&T’s and Verizon’s Tax Windfall Could be Ending; AT&T Paid No Federal Tax Last Year

Phillip Dampier December 6, 2012 AT&T, Consumer News, Public Policy & Gov't, Verizon 1 Comment

Although Americans are paying higher cell phone bills than ever before, some of America’s largest wireless providers have been saving a fortune, enjoying near-tax-free status thanks to an economic stimulus package that allowed companies to write off expenses associated with expanding their businesses.

Under accelerated depreciation, both AT&T and Verizon have been able to slash tax obligations by claiming deductions for capital investments most analysts believe they would have made with or without the income tax windfall. Despite this, both companies have raised prices and have cut jobs and employee benefits.

Washington lawmakers are now debating tax policies that could reduce or end corporate subsidies and raise their tax payments.

The stimulus incentives were designed to promote spending and investment by large corporations retrenching in the face of the Great Recession. Through a combination of special interest amendments guaranteed to favor certain businesses and creative accounting, the two largest wireless companies in the country wrote off investments originally planned before the stimulus package was enacted.

Without the corporate welfare package, telecom analyst Craig Moffett predicted AT&T would have paid a 35% tax rate over the past four years, amounting to $29.3 billion in taxes. Instead, it paid $13.3 billion total. Last year it paid 0% — nothing.

Verizon Wireless has skirted around its tax bill thanks to its offshore partner Vodafone. By shifting certain money overseas, and through other creative measures, Verizon ended up paying a 6% tax rate — $1.3 billion total taxes in four years. Not bad for America’s largest wireless operator. Two years ago, Verizon was estimated to have paid nothing at all.

Citizens for Tax Justice and the Institute on Taxation and Economic Policy claim corporate tax subsidies effectively cost taxpayers $14.5 billion for AT&T and $12.3 billion for Verizon Wireless over the past four years. Only one company benefited more than AT&T and Verizon: mortgage underwriter Wells Fargo.

If the ability to take accelerated depreciation were to be withdrawn in current tax negotiations, AT&T and Verizon would both find themselves paying taxes at rates comparable to many upper-middle class Americans.

AT&T would see its tax rate rise from 13.3% in 2013 to 29 percent by 2016. Verizon will pay 25% in 2013 and 27% by 2016. Both companies would still continue to aggressively pursue loopholes and other write-offs, including larger contributions to both companies’ pension plans which would reduce cash liabilities.

West Virginia Money Party: Taxpayer-Funded Broadband Stimulus = Windfall for Verizon Consultants

Phillip Dampier November 26, 2012 Consumer News, Frontier, Public Policy & Gov't, Rural Broadband, Verizon Comments Off on West Virginia Money Party: Taxpayer-Funded Broadband Stimulus = Windfall for Verizon Consultants

Consultant payday

While rural West Virginia waits for broadband service, more than $1 million in federal tax dollars devoted to rural Internet expansion is instead paying for consultants, most who live out-of-state.

The Charleston Gazette-Mail reports state officials paid out huge sums to a network of consultants, many employed by Verizon Communications, ostensibly to assist with its $126.3 million federal grant to improve broadband to “anchor institutions.” But critics wonder whether the money, which will ultimately not deliver a single new broadband connection to any individual home or business, is redundant and an example of wasteful government spending.

Among the recipients:

  • Perry Rios, a Verizon employee who resides in Denver, was paid $512,000 in 2011 and is on track to earn another $329,000 this year helping the state figure out how to spend the money before the clock runs out. Rios has traveled to West Virginia 47 times since the summer of 2010. Total tab to taxpayers: $731,770 so far for just over two years of subcontracting work;
  • Verizon network engineer Lloyd Draper, who resides in Virginia, earned $252,075 in consulting work. Clarence Turning, who lives in Connecticut, has received $143,490. Two other Verizon workers contracted as project managers both earned nearly $100,000 each.
  • Verizon demands $250/hour for consulting work in the state it abandoned in 2010 when it sold off its landline network to Frontier Communications.

Questions are being raised about the necessity of the Verizon contractors because Frontier Communications, tasked with building the institutional fiber network, already has project managers and other workers with nearly identical job responsibilities. State officials seem to suggest Frontier’s employees are not up to the task.

“This work goes far beyond our current staffing resources,” Gale Given, chief technology officer for West Virginia state government told the Gazette. “These professionals are necessary to provide engineering, project management and other functions, and to coordinate the various parties that are involved in the grant.”

In May, Stop the Cap! reported that the stimulus-funded broadband expansion project was already mired in controversy over earlier spending decisions that included high-powered, expensive routers for rural schools and libraries that sat unused for two years and fiber broadband built with taxpayer funds that rural institutions could not afford to maintain once taxpayer funding ran out.

The U.S. Department of Commerce’s Inspector General and West Virginia Legislative Auditor are reviewing the state’s use of the stimulus funds.

According to the newspaper, West Virginia is using its $126.3 million federal stimulus grant to purchase Internet routers and bring fiber-optic broadband to more than 1,000 “community anchor institutions” — schools, libraries, 911 centers, state agencies, police barracks, health centers, and other public facilities. The money, which was awarded in 2010, also will pay to upgrade an existing wireless Internet tower network. The network will not provide service to individual homes or businesses.

State officials also told the newspaper the $1.3 million spent on the Verizon consultants wouldn’t hamper the broadband expansion project. The state expects to finish the $126.3 project with $9 million in leftover funds. The state has until Jan. 31 to spend the stimulus money, or risk having to return unspent funds to the federal government.

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