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Time Warner Cable Customers Getting 4 EPIX Premium Channels March 18

Phillip Dampier March 4, 2014 Consumer News, Online Video Comments Off on Time Warner Cable Customers Getting 4 EPIX Premium Channels March 18

epixAs a result of Time Warner Cable’s final agreement with Viacom that put to bed last summer’s dispute with CBS, Time Warner Cable agreed to a nationwide launch of Viacom’s premium movie network EPIX. The network will arrive in subscribers’ homes on March 18.

Time Warner will launch a four channel multiplex including EPIX, EPIX 2, EPIX 3, and EPIX Drive-In, giving all digital basic customers a three-month free preview and a $4.99 subscription offer when the preview ends.

A joint venture between Viacom, Paramount, Metro-Goldwyn-Mayer Studios and Lionsgate, EPIX offers more than 15,000 motion pictures spanning the libraries of partner studios. EPIX will deliver films from Paramount, Paramount Vantage, MTV Films and Nickelodeon Movies released theatrically on or after January 1, 2008 and MGM, United Artists and Lionsgate titles released theatrically on or after January 1, 2009, which will be available exclusively to its subscribers.

In addition to its linear television channels, EPIX also offers subscribers on-demand access to its library through home computers and a variety of mobile and set-top streaming video devices at no extra cost. Those interested in a 14 day free trial can sample EPIX online by registering here.

Comcast Considers What to Do With 3 Million Time Warner Customers It Plans to Toss Away

comcast twcShould regulators bless the coupling of Comcast and Time Warner Cable, some TWC customers will not be invited to the wedding.

In an effort to appease Washington, Comcast is voluntarily abiding by a 30% market share cap the company itself successfully sued to overturn in federal court. That means Comcast plans to voluntarily shed the three million Time Warner Cable customers that would put the company over its self-imposed limit.

Comcast is so confident its merger will win approval, the company is already contemplating what to do with the orphaned customers. Bloomberg News reports Comcast is considering launching a new publicly traded independent cable company to manage the ex-Time Warner customers. It would automatically be the fourth largest cable company in the country, behind the super-sized Comcast, Cox Communications, and Charter Cable. Comcast would use the new entity to claim it was creating a new “cable competitor” in the industry, despite the fact it would almost certainly never compete in markets where other cable companies already offer service.

Other cable companies are already expressing interest in picking up the stranded TWC customers. Among the suitors:

  • Charter Communications, which lost its original bid to take over Time Warner Cable;
  • Bright House Networks, which now serves markets in the southern U.S.;
  • Suddenlink Communications, which primarily serves rural communities and small cities ignored by larger providers.

Comcast hasn’t announced what cities will not be included in the Comcast-TWC merger, and does not plan to decide until at least late spring. Financial strategists are recommending Comcast “spinout” the subscribers to a new entity that would be loaded up with debt to win significant tax savings from the transaction. The new cable company would likely be worth at least $17 billion.

[flv]http://www.phillipdampier.com/video/Bloomberg Comcast Might Spin Off TWC Subs 2-28-14.flv[/flv]

Bloomberg News reports Comcast would be in the enviable position of creating its own “competitor” by spinning off certain Time Warner Cable customers into a new company Comcast would launch. (2:45)

Time Warner Cable Sends Southern California Customers $5 Target Gift Cards

Phillip Dampier March 4, 2014 Consumer News Comments Off on Time Warner Cable Sends Southern California Customers $5 Target Gift Cards

Southern California Time Warner Cable customers affected by a technical fault that interrupted coverage of the Super Bowl over the cable system are receiving $5 Target gift cards with a letter of apology for the inconvenience:

We strive to achieve the best entertainment experience for our customers, but on Super Bowl Sunday we failed to live up to our standards.

Some of our customers experienced an unfortunate service interruption during the game. There’s no way to undo this inconvenience, but we want you to know how sorry we are.

Please accept this $5 Target GiftCard to thank you for being a valued Time Warner Cable customer. And again, we are sorry.

If you plan to spend the gift card, here is a tip for rational living: When shopping at Target, pay in cash.

Time Warner Cable sends $5 Target gift cards to customers in Southern California.

Time Warner Cable sends $5 Target gift cards to customers in Southern California.

Comcast/Time Warner Cable Now Hated More Than Bird Flu

Phillip Dampier March 3, 2014 Comcast/Xfinity, Competition, Consumer News, Video Comments Off on Comcast/Time Warner Cable Now Hated More Than Bird Flu

Now that Comcast plans to consume Time Warner Cable in a $45 billion dollar deal, customers hate both companies more than ever.

Time Warner Cable’s consumer perception ratings only slightly recovered since their damaging fist fight with CBS last summer that darkened CBS-owned stations in several large cities and took Showtime and The Movie Channel off subscriber screens nationwide.

But the devil you know is apparently better than the one you don’t, because once consumers learned two of the most loathed cable companies in the country were hooking up, it was all downhill from there.

No cable company rated by YouGov’s BrandIndex has ever scored high enough to get out of the ratings gutter, but once consumers found out about the merger, both Comcast and Time Warner Cable’s ratings plummeted, even though nothing has changed yet at either company as the deal awaits regulator approval:

The American cable industry is notoriously unpopular. But it’s worth noting that other providers have not suffered similar since hits to their brands since the blockbuster deal was announced (including Charter Communications, which was originally expected to buy Time Warner Cable, but missed out).

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[flv]http://www.phillipdampier.com/video/Funny or Die Comcast Doesnt Give A FCK censored 3-2-14.mp4[/flv]

The folks at Funny or Die created this (censored) short explaining what Comcast thinks about its own customers and those joining the company from Time Warner Cable. (1:45)

Time Warner Cable Adds Free Calls to Mexico to its Nationwide Calling Plan; Sock Puppets Approve

Phillip Dampier March 3, 2014 Astroturf, Consumer News, Editorial & Site News Comments Off on Time Warner Cable Adds Free Calls to Mexico to its Nationwide Calling Plan; Sock Puppets Approve

MexicoPhoneTime Warner Cable phone customers with Unlimited Home Phone calling can now place toll-free calls to Mexico, the company announced today.

Most Time Warner Cable phone customers are already signed up with the Unlimited Home Phone plan, which provides free-calling to the U.S., Canada, Puerto Rico, Guam, and the U.S. Virgin Islands.

“The expansion of our most popular Phone plan to include unlimited calls to Mexico will bring huge value to the millions of TWC Home Phone users who have friends and family in Mexico,” said Jeff Lindsay, general manager for Home Phone at TWC. “We’re excited to offer truly unlimited calling to Mexico as part of our main calling plan.”

Customers can make unlimited toll-free calls to both Mexican landline and cellular numbers.

The cable company also gave room in its press release to congratulatory comments from the League of United Latin American Citizens (LULAC) and The National Hispanic Caucus of State Legislators (NHCSL) — two Latino organizations that receive financial support from large cable and phone companies and often appeal to regulators on behalf of the telecom industry.

LULAC counts Time Warner Cable as a member of its Corporate Alliance and partner organization.

The NHCSL receives support and assistance from a variety of cable and phone companies including Comcast, Verizon, and AT&T and regularly appeals to federal regulators advocating the public policy agenda of Big Telecom companies.

[flv]http://www.phillipdampier.com/video/TWC TWC Free Calls to Mexico 3-3-14.mp4[/flv]

Ray de los Santos, director of LULAC in Dallas delivered this jumbled word salad about Time Warner Cable’s addition of free-calling to Mexico. (0:36)

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