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WGHP Greensboro – Greensboro to Time Warner: “This is Not Fair; It’s Bordering on a Monopoly”

Phillip Dampier April 20, 2009 Video 5 Comments

[Editor’s Note: Time Warner suspended, at least temporarily, the “experiment” in usage caps last week, according to company officials.  This news report was produced and broadcast prior to that announcement.]

Residents across Time Warner’s Triad region in North Carolina continued protesting the company’s proposed broadband usage cap experiment last week, calling it unfair and bordering on monopolistic.  Greensboro’s city council was “on the same page” on the issue of resisting the incumbent cable broadband provider and were seeking competive alternatives, as WGHP reports:

thumbs-up6Fox 8 in the Triad covers the story from the perspective of a local government trying to find ways to respond to consumer complaints about Time Warner’s experiment.  Cities struggle to find competitive alternatives, but discover that’s an improbability during the current economic crisis.  This report features a dial-up modem handshake sequence (the noise you hear towards the end of the report.)  Many consumers in this part of North Carolina may be stuck going back to dial-up Internet access if usage caps this draconian return.

MeterThis! Creator John McElhenney Gets Credit for Netroots Movement to Stop Caps in Austin

Phillip Dampier April 20, 2009 Issues 4 Comments
John McElhenney, MeterThis.net

John McElhenney, MeterThis.net

Meter This!  Just one of several protest sites popping up in Austin

One of the reasons why the Internet is much more important than the “go outside and do something else” crowd would have you believe, is the power of netizens to get involved in their government and local communities, and effect change.  The online world is unique for organizing and advocating change.  It requires almost no money to get started, and you are not subject to the corporate media filter, the high cost of publishing and distribution, or the requirement of expensive advertising to become noticed.  The Internet lets you leverage the quality of your information to garner success, instead of having to try and buy it with mass blast advertising.

With just $10 and free software, John McElhenney joined a growing number of online activists voicing their concern with Time Warner Cable’s plans to implement a tier-based billing structure for Internet users in four cities, including San Antonio and Austin.  MeterThis.net has given a local voice to the movement opposing usage caps down in high-tech Austin.  One person can make a difference, as you’ll hear in this report from David Ruif:

State Senator Joe Robach (R-Greece) Expresses Concern About Usage Caps; Asks Public Service Commission to Get Involved

Phillip Dampier April 20, 2009 Public Policy & Gov't 4 Comments
Senator Joe Robach (R-Greece) Repudiates Time Warner's Cap Plan

Senator Joe Robach (R-Greece) Repudiates Time Warner's Cap Plan

Senator Joe Robach (R-Greece), whose district includes several suburbs around Rochester, responded to StoptheCap! reader Tom R., expressing his concern about Time Warner implementing a usage cap system in his district.

“I agree that this new plan would produce costly bills and would not meet the needs of the Rochester community,” Robach wrote.

Senator Robach, a Republican member of the New York State Senate, wrote the NY State Public Service Commission and requested a thorough review of Time Warner’s plans.  He noted that Rochester is in a unenviable position of being the only major city in New York state not to be wired with fiber optics to the home, as part of Verizon’s FiOS project.  Rochester is served by an independent telephone company, Frontier Communications.

Robach accused Time Warner of setting their proposed usage caps so low, most customers would exceed their bandwidth allowance, leading to costly overlimit fees.

NY State Senate - 56th District Map

NY State Senate - 56th District Map

Unfortunately, the Public Service Commission has no regulatory authority over the cable industry’s broadband product, but increasing attention to the issue of cable company market abuse may lead to a more careful review of whether or not communities wish to retain Time Warner as the incumbent cable provider come franchise renewal time.  A community can revoke or choose not to renew a franchise if a cable operator is deemed not to serve the best interests of the community, allowing a different company to potentially provide service.

Robach’s involvement demonstrates a bipartisan commitment to the issue of unfair broadband usage caps, proving once again that this is not a “right or left” issue — but one of common sense.

Time Warner indefinitely shelved the proposal last week at the behest of consumers and elected officials, but StoptheCap! remains convinced the company will attempt to bring it back for another try later this year.

… Continue Reading

Rep. Eric Massa (D-NY) Remains Fully Engaged on Time Warner Cap Issue

Phillip Dampier April 20, 2009 Public Policy & Gov't, Video 4 Comments

Rep. Eric Massa (D-NY) remains vigilant as we begin Time Warner Cap Watch, our effort to keep an eye on Time Warner, which shelved its broadband usage cap plan last week (temporarily in our view.)

Congressman Massa gets the issue, and spoke out at a recent Town Hall meeting on the absurdity of Time Warner’s Internet rationing plan. Courtesy: Rochester Turning

WXII Greensboro – The Triad of North Carolina Says, “Oh My Gosh! No Thank You!” to Usage Caps & Rationing

Phillip Dampier April 20, 2009 Video 13 Comments

Last week, when Time Warner brought forth their “new and improved” tier system, North Carolina elected not to drink the Time Warner Kool-Aid, and said, emphatically, “no thank you” to the proposal. Time after time, customers told this company it had no interest in metered broadband or ludicrous rate increases for the same level of service. For more than two weeks, the company ignored its customers. Now that the plan is temporarily on hold, customers are catching their breath across the Triad, but they aren’t fooled. They know Time Warner will be back for more, sooner or later.

“That’s ridiculous.  I’m not going to pay for that.”

thumbs-up5Another home run story for WXII which gave viewers the fact Time Warner is doing very well financially with the existing service they provide.  Too often, media outlets just accept the statements being made by company officials at face value and just repeat them.  As we’ve come to learn with this story, that’s a very dangerous thing to do if you are interested in informing viewers about the truth.

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