Despite years of arguments from telecom companies that residential customers don’t need or want super-fast broadband speeds, the people of Kansas City think otherwise.

A survey by Wall Street analyst Bernstein Research discovered Google Fiber has signed up almost 75% of homes offered the gigabit fiber-to-the-home service.

“[Customer] penetration measured by our survey was much higher than we had expected,” said Berstein Research analyst Carlos Kirjner.

Haynes and Company conducted a door-to-door survey of more than 200 homes within Google Fiber’s service area in Kansas City, visiting wealthy, middle-income, and challenged urban areas. Despite claims from cable and phone companies that Google is only interested in choosing to offer fiber service in affluent areas, Bernstein Research found Google was doing very well in every neighborhood.

In the poorest neighborhoods, Google is still winning a 30% market share — way above estimates, with customers attracted to Google’s free 5/1Mbps broadband service (customers must pay a recently lowered $30 construction fee). Customer penetration rates in urban areas could grow even higher if Google allowed customers with free Internet service access to its $50 cable television package, now only available to gigabit broadband customers.

Google’s service plans

In middle and upper income neighborhoods, Google has decisively captured a 75% market share — clearly a major problem for incumbent competitors AT&T and Time Warner Cable, which could lose well over half their customers.

Even more worrying for the cable and phone companies, Google is grabbing customers primarily on word-of-mouth testimonials from satisfied customers. At least 98% of Kansas City residents surveyed were aware of Google’s fiber offering. At least 52% said they would “definitely or probably” buy Google Fiber, 25% said they might or might not purchase the service, and only 19% said they definitely or probably wouldn’t buy it.

“Our survey suggests that Google Fiber has gained a significant foothold in its early Kansas City fiberhoods. Consumers are highly satisfied with Google Fiber service, suggesting its share gains are likely not done yet,” Kirjner added.

Bernstein believes Google can grab an even larger share of the Kansas City market by returning to mature fiberhoods in the future with aggressive marketing campaigns that could easily win even more customers.

If Bernstein’s research holds true in other markets, Google Fiber could eventually become a serious competitive threat to both cable and telephone companies, depending on how quickly they expand. Google Fiber is also likely to become a profitable service for the search engine giant, despite the high initial expense of wiring communities for fiber optics.

Bernstein predicts that Google Fiber is positioned to capture a minimum of 50% of the Kansas City market within four years, knocking Time Warner Cable’s out of first place for the first time and posing a serious financial threat for AT&T’s less-capable U-verse platform, which has only attracted a minority share of the market. At least 40% of customers seeking a broadband and cable television package will choose Google Fiber, Bernstein Research predicts.

In almost every market, the traditional cable operator still maintains the largest share of customers. Telephone company competitors usually don’t win more than 20-30% of a market, although Verizon FiOS’ fiber network does better than most. Satellite providers only compete for television customers, which is increasingly less profitable than broadband service.

These kinds of results underline Bernstein Research’s conviction Google Fiber is not an experiment or publicity stunt that the cable industry often claims it to be. Nor does the research firm believe Google is only interested in forcing cable and phone companies to raise broadband speeds. Instead, it is becoming increasingly clear Google is prepared to gradually expand its fiber network across the country, at least in areas bypassed by Verizon FiOS or other fiber networks. However, it will take many years for this to happen.

Paul

Three important Republican lawmakers have announced their support of Comcast’s $45 billion acquisition of Time Warner Cable, claiming the combined entity will not affect competition in the cable or broadband market.

Sens. Rand Paul of Kentucky, Lindsay Graham of South Carolina, and Rep. Blake Farenthold of Texas told Newsmax TV’s Steve Malzberg the cable merger does not seem to be a monopoly.

“One of the good things about the Internet … is there’s such of diversity of opinion and so many places to get opinion that all the old-fashioned rules on merger and acquisitions in media really have become outdated,” Paul said. “[There are] so many places to look for a viewpoint … [so] I’m just not much on having the government get involved. Most of the time the government gets involved because another competitor doesn’t like it and that competitor is usually an enormous competitor…. So for the most part, I would let [these] mergers occur.”

Graham

South Carolina’s Lindsay Graham agreed with Paul. Despite the fact South Carolina is now dominated by Comcast and Time Warner Cable, turning the two companies into one does not pose any problem for Graham.

“There’s no competition between Time Warner and Comcast in a cable market, so you’re not creating a monopoly,” Graham said. “There’s competition with satellite, with phone companies, with all kind of things.”

Farenthold expressed concern about “left-leaning” Comcast, owner of NBC and MSNBC, getting larger but cannot oppose the merger on those grounds alone.

Farenthold

“You can’t not approve a merger because you don’t like the companies’ politics. That’s just not right,” Farenthold told Newsmax. “The issue is, is it going to create a monopoly? Well, Time Warner and Comcast don’t compete in any markets or maybe very few markets.”

Two of the lawmakers received contributions from Comcast’s political action committee:

• Graham: $13,500
• Farenthold: $2,000

MSNBC: The hoi polloi of DC and beyond mingle at the MSNBC after party at the National Building Museum in Washington, D.C.
Comcast pays the bills.

After the inside-the-beltway media and a who’s who of D.C. political celebrities finished hobnobbing at this weekend’s White House Correspondents’ Dinner, Capitol Hill and White House staffers that usually spend their free time at Starbucks or the nearest watering hole were treated to something special this year, courtesy of everybody’s favorite cable company.

Comcast, using the MSNBC brand to keep things from being too obvious, splurged on an after-party-to-remember at the National Building Museum. Only a select crowd got invitations to the bash, featuring hand-rolled cigars and the best cigar cutters, Bravo’s Top Chef contestants preparing their signature dishes, an open bar, and plush couches to enjoy a set played by Jimmy Eat World.

“We see a lot of money thrown around D.C., but not money like this. They pulled out all the stops,” an insider who works closely with NBC told New York magazine. “I go to 200 events a year. And this is like, whoa.”

In addition to MSNBC’s on-air talent, the invitation list focused on Congress and White House staffers, a group normally left off the guest list of corporate-sponsored receptions and dinners.

It is no coincidence the bash was being paid for by Comcast, which is currently currying favor for its $45 billion deal to acquire Time Warner Cable.

“These are all staffers that go out for five-dollar happy hours; they don’t get invited to stuff like this,” the insider said.

“The committee staffers, they advise their bosses, the harried senators and congressmen who don’t have enough time to do their own research on whether or not the merger makes sense,” the insider added. They are going to come in here and they are going to drink and eat, they’re going to bring their girlfriend and they’re going to get laid, and then they’ll go, ‘Wow, this Comcast-Time Warner thing is not such a bad thing.'”

Britt

While your cable bill reached an all-time high this year, Time Warner Cable’s retired CEO Glenn Britt dumped another 30,000 shares of his stock in the cable company on Monday, raking in another $4,208,400.

Ordinary shareholders have to pay $140.28 a share for Time Warner Cable stock at this week’s prices. But Britt was able to acquire many of his shares at a substantial discount last fall – paying the executive-only discount “strike price” of just $23.48 a share.

It seems no matter how many shares Britt sells, he never seems to deplete his stock in Time Warner Cable. In January, Britt had 158,947 shares remaining in Time Warner Cable. But after selling 30,000 shares in February, his number of shares remaining actually increased to 177,542 shares. Despite this week’s sale, Britt still owns the same amount of stock — 177,542 shares — the same as before, worth $24.9 million at current prices.

Britt has sold about $4.3 million in Time Warner Cable stock just about every month since last fall, earning around $4.2-4.3 million a month.

Net Neutrality = Socialism?

The four leading candidates in North Carolina’s Republican U.S. Senate primary, including one heavily backed by the state’s largest telecom companies, all said Monday they oppose Net Neutrality and would not allow the federal government to intervene in the business interests of cable and phone companies.

Dr. Greg Brannon, Heather Grant, Rev. Mark Harris, and current state House Speaker Thom Tillis all agreed during an hour-long televised debate that the government had no business telling companies like Time Warner Cable and AT&T how to manage Internet traffic.

Thom Tillis, who became speaker of the house in 2011, is heavily backed with financial contributions from AT&T, Time Warner Cable, and Verizon. While speaker, Tillis supported the Time Warner Cable-backed bill to ban community-owned broadband networks in the state and helped shepherd the legislation through the General Assembly.

Tillis told viewers that North Carolina customers already have a choice of Internet Service Providers so there is no reason for the government to interfere.

“The last thing we need is the government to tell cable providers and Internet providers how fast or slow the content needs to be,” Tillis said.

Tillis was honored in 2011 as ALEC’s “Legislator of the Year” and received an undisclosed cash reward.

Last year, Tillis was accused of having a secret business relationship with Time Warner Cable by Rep. Robert Brawley (R-Iredell), who resigned his chairmanship of the Finance Committee over the matter.

Brawley’s district is served in part by MI-Connection, a community-owned cable company that was prevented from expanding by a state law restricting municipal broadband.

“You slamming my office door shut, standing in front of me and stating that you have a business relationship with Time Warner,” Brawley wrote in his resignation letter. “MI-Connection is being operated just as any other free enterprise system and should be allowed to do so without the restrictions placed on them by the proponents of Time Warner.”

Dr. Brannon said without the Constitution giving direct authority for the federal government to regulate broadband, it cannot legally get involved. There was no broadband service to regulate when the Constitution was signed on September 17, 1787.

“The worst thing in the world we could do is for the federal government to put in barriers to make things fair,” Brannon said. Any attempt to impose fairness on Internet traffic would be a clear-cut case of socialism, Brannon added.

Grant and Harris both agreed with the others.

The four candidates are vying for the Senate seat held by Democrat Kay Hagan. She holds a different view.

“I support Net Neutrality because it speaks to the values central to our American Democracy – free speech and equal opportunity,” Hagan said in 2008. “With an open Internet, we can ensure communities throughout the state of North Carolina and the nation receive equal access to the Internet as well as the information contained there, to help ensure our country can compete on a global level.”

[flv]http://www.phillipdampier.com/video/UNC-TV NC GOP Senate Debate 2014 – Net Neutrality – Free Market or Socialism 4-30-14.flv[/flv]

Watch occasionally incoherent remarks from four Republican candidates debating the Internet and Net Neutrality as part of the North Carolina Senate primary. (4:31)