A major scandal in one of the nation’s most important gay civil rights organizations has inadvertently exposed AT&T’s public policy skunkworks — a dollar-a-holler operation to advocate for the company’s merger with T-Mobile, complete with pre-written advocacy letters, traded favors and promises of support from other board members, paid for with big financial contributions.

When it was all over, the president of Gay & Lesbian Alliance Against Defamation (GLAAD) resigned, his ties to a Republican operative board member connected with AT&T were exposed, and the progressive gay and lesbian media outed the whole sordid affair — painting one of the clearest pictures yet of how civil rights groups get into the unenviable position of trading their good name for a piece of big business action.

As Stop the Cap! has reported for nearly three years now, there is a cottage industry in the non-profit sector collecting favors and contributions in return for letters on organization letterhead supporting the public policy agendas of their corporate sponsors.  Honest non-profit groups won’t engage on issues that have little or no connection to their mission statements, but other groups have relaxed those standards to meet fundraising goals or to deal with internal board politics.

The latter appears to be the most prominent reason for GLAAD’s poorly managed entry into the debate on Net Neutrality and AT&T’s merger targets — the first time the group has ever spoken up about a corporate merger.  Because so many in the gay, lesbian, and transgendered community are politically aware, it came as quite a shock when GLAAD suddenly dove into two issues most assumed were not relevant to the group’s mission:

GLAAD Net Neutrality Intrigue: On January 4, 2010, GLAAD President Jarrett Barrios signed a letter to the Federal Communications Commission expressing “concern” about the implementation of formal protection of the open Internet through Net Neutrality.  At the time, nothing about Barrios’ letter seemed suspicious.  In fact, it was typical of the type and tone of concern trolling by certain groups that could pay a stiff price if rank and file members ever found out.  But several members did and raised hell with GLAAD’s leadership over the issue.  Barrios evidently panicked, quickly sending a follow-up letter to the FCC claiming his signature was forged and begging the ‘fake’ submission be withdrawn.  Ironically, he added the views in the original letter, unclear as they were, did not represent GLAAD’s position on Net Neutrality, whatever it was.

GLAAD Loves AT&T and T-Mobile’s Merger: On May 31st, Barrios joined the National Gay & Lesbian Chamber of Commerce in penning a joint letter advocating the merger because, apparently, gay people love 4G, artistic use of the Internet, and telemedicine.  Gay groups immediately pounced, some describing the letter bizarre, others potentially offensive.  The second letter ignited an all-out firestorm against GLAAD’s leadership, particularly considering AT&T has donated profusely to GLAAD over the years, and gay people have no more love towards AT&T and its business agenda than anyone else.

Signorile

Head scratching over why GLAAD was obsessed with delivering a helping hand to AT&T was soon followed by detailed investigations which began to uncover the important underlying facts.

One pivotal moment came from Michelangelo Signorile, a long-time gay activist and radio talk show host, who interviewed GLAAD’s former board co-chair, Laurie Perper.  Perper left GLAAD suggesting its board was in turmoil under the leadership of Barrios.  In her words, Barrios’ efforts to shore up his presidency included trading an AT&T advocacy letter for a company-connected board member’s continued support.

Perper also dismissed Barrios’ suggestion that the letter to the FCC about Net Neutrality was forged.  Instead, she claims, Barrios tried to blame it on his administrative assistant, Jeanne Christiano, who he claimed ambitiously sent the letter without his authorization.

Former GLAAD board co-chair Laurie Perper talks with Michelangelo Signorile about the connection between AT&T and GLAAD’s president. June 7, 2011. (11 minutes)
You must remain on this page to hear the clip, or you can download the clip and listen later.

Since that interview, Barrios’ has come clean about who wrote the Net Neutrality letter.  According to Barrios, AT&T sent the talking points to include in the letter and he authorized it:

The letter’s origins lay with AT&T; the telecom giant sent Barrios suggested wording for another letter to the FCC. Barrios’ special assistant used the language verbatim to create the letter, signed his name to it, and sent it in.

Barrios recounts that he was at an airport when his assistant called him to go through some items on his agenda. In a hurry to board his plane, when she told him that “they” wanted him to send in the letter to the FCC, Barrios assumed he needed to resend his first letter again. He authorized her to send the letter without any oversight.

[…] “This was from a letter with language from AT&T suggesting that we support this, and at the time, it was not something I had seen,” Barrios said. “When I saw it, we withdrew it to reflect our perspective.”

Barrios: Now updating his resume

Further investigations uncovered AT&T-connected board member Troup Coronado. Many activists were surprised to learn learn Coronado is or was a paid consultant for AT&T and a Republican operative who used to work for Sen. Orrin Hatch (R-Utah).  While involved in Congress, Coronado worked to install judges hostile to gay and lesbian rights on the federal bench.  Today, he is a board member overseeing one of the nation’s most important gay and lesbian rights groups.

That revelation went over about as well as one could expect, and within a week, Barrios submitted his resignation, and calls for Coronado to leave are growing louder by the hour.

The intrigue has thrown GLAAD into full scale damage control mode, even as former board members like Perper call the group hopelessly brand tarnished and advocate its disbanding.  It also embarrasses AT&T by further exposing the sock-puppetry operations it runs to build phantom support for its business and policy agenda.

How Former and Current FCC Employees Helped Other Gay Groups (Heart) AT&T

GLAAD is not the only LGBT group in the chorus conducted by AT&T.  The National Gay & Lesbian Chamber of Commerce is no more friendly to consumer interests than any other Chamber of Commerce, and their participation in fronting for AT&T was to be expected.  But the National Gay & Lesbian Task Force is now repenting for their own involvement in AT&T’s bought and paid for parade:

“The National Gay and Lesbian Task Force submitted a letter to the Federal Communications Commission on Jan. 5, 2010, about rules and regulations regarding net neutrality. The letter was a response to a request by AT&T,” she said. “However, we quickly realized that we had not gone through an appropriate internal process on such policy matters and that the Jan. 5 letter did not accurately reflect our views and was a mistake. As a result, on Jan. 14, the Task Force submitted an additional letter to the FCC clarifying the organization’s position on net neutrality.”

“The Task Force has established a clearer internal review process that applies to any request for sign-on or policy endorsement from any group, organization or corporate partner. We have not issued any additional letters on net neutrality. Additionally the Task Force has declined requests from our corporate partner AT&T for further action regarding this issue and declined requests to write a letter regarding the proposed merger between AT&T and T-Mobile.”

Perhaps even more disturbing, new evidence is emerging that the FCC itself may be encouraging some of these civil rights groups to participate in discussions about controversial industry events.  The Bilerico Project discovered FCC chief Bill Lake meeting with GLAAD to talk specifically about how the group could become involved in public policy debates:

What’s not disclosed, however, is that Robinson, Barrios and board member Anthony Varona met with FCC chief Bill Lake and Deputy Director Bob Radcliffe in mid-May of last year. Varona is a former FCC attorney.

“Rashad, Jarrett and Tony met with the FCC in May 2010 to discuss GLAAD’s involvement in present and future FCC proceedings (including broadband proliferation items, public interest programming initiatives, etc.),” according to Rich Ferraro, GLAAD’s Director of Communications. The group denies that they took a formal position on any matter pending before the FCC at the time.

If true, this could link corporate astroturfing and dollar-a-holler advocacy to FCC insiders currently at the agency, as well as those who used to work there.

A word to the wise: if your non-profit needs cash, ask for contributions from your members.  Don’t sell out your good name for a billion-dollar corporate merger.  The position you protect may turn out to be your own.

The U.S. Cattlemen’s Association this week took some time out to go all out for AT&T’s proposed merger with T-Mobile.  In addition to successfully navigating the FCC’s arcane comment filing system to submit their comments in favor of the merger, the group also penned a lengthy, favorable guest blog for Washington, D.C. inside-the-beltway-favorite, The Hill newspaper:

The expansion of next-generation wireless broadband envisioned by the T-Mobile and AT&T merger, for example, is critical for the next stage of rural America’s evolution and success. It will allow ranchers, farmers, and all rural residents who have been traditionally underserved to finally gain access to the best that mobile broadband has to offer, including faster and more reliable connections. We strongly encourage the Federal Communications Commission to support these developments as an investment in both the current and future generations of agricultural producers and small communities across rural America.

The cattlemen’s group has had a lot to say about telecommunications issues, especially mergers and acquisitions.  It was cited by Verizon as a supporter of its merger with Alltel in 2008, signed a joint letter in 2008 from industry-connected Connected Nation for a broadband plan compatible with the interests of the nation’s largest cable and phone companies, wrote a letter to the FCC opposing Net Neutrality in 2009, and submitted two pages of comments in May favoring the merger between AT&T and T-Mobile.

Apparently there is plenty of free time on the ranch to ponder billion dollar telecommunications mergers.

The argument from the group is that permitting mergers and blocking open net policies like Net Neutrality will convince carriers to provide enhanced service in rural areas where cattle ranches predominate.  But facts in evidence illustrate how wrong-headed that argument is:

• Verizon’s merger with Alltel has done nothing to bring its LTE network to rural America.  Verizon is focusing LTE upgrades on the markets where it makes the most business sense, and that does not include rural Texas or Oklahoma;
• The National Broadband Plan has directed stimulus funding for rural projects that are most likely to reach their ranch members — wireless ISPs and rural DSL.  The cattlemen’s group has nothing to say about either provider;
• Net Neutrality and the policies of an open and free Internet have no real impact on rural broadband deployment.  The same companies refusing to provide service yesterday are still refusing to provide service today, and that includes completely exempted wireless providers;
• T-Mobile’s urban-suburban focus is a mainstay of its business plan.  T-Mobile has never prioritized rural America as a viable service area, relying on roaming agreements to fill in service gaps.  Combining its urban-focused wireless infrastructure with AT&T will add nothing to the rural wireless experience.

The Washington Post finds financial connections between AT&T and the cattlemen group.

Advocating for a merger with T-Mobile makes about as much sense as the group advocating for a T-Mobile merger with Leap Wireless’ Cricket or MetroPCS.  All have a record of indifference about providing service in rural areas themselves.

So why does the group persist in fronting for AT&T’s public policy agenda?  Cecilia Kang at the Washington Post tweeted the obvious answer — they receive support from AT&T.

The piece for The Hill was penned by Jess Peterson, the cattlemen group’s executive vice president.  But Peterson has a second career: president of Washington, D.C.-based Western Skies Strategies, a lobbying firm that promises “success and profitability to our valued clients every time.”

The concept of dollar-a-holler public advocacy is not new, but AT&T is the Master of the Astroturf Universe.  The Center for Responsive Politics notes that from 1989 to 2010, no single company spent more on campaign contributions than AT&T.  Since 2008, more than $1.25 million has been “donated” to politically-connected charities and those willing to lend their name and reputation to back the company’s public policy agenda.

Facts have a hard time penetrating piles of cash, but here are some anyway:

1. T-Mobile’s combination with AT&T may create additional capacity for the combined company, but almost entirely in urban and suburban areas that will do nothing to help rural wireless.
2. No telecommunications company has a track record of providing service in areas unprofitable to serve or fail return on investment demands.  No merger will change that.
3. Promises for network upgrades already committed in long-range business plans do not sweeten a bitter deal for Americans concerned about competition in the wireless marketplace.
4. T-Mobile’s track record as being the most market-disruptive in pricing and innovation will be eliminated in a merger with America’s lowest rated wireless carrier.
5. Any excitement for rural wireless broadband from AT&T is tempered when would-be customers realize the company enforces a 2GB usage cap with an overlimit fee on their smartphone data plans — an Internet Overcharging scheme more punishing than either Verizon or Sprint.

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/Bloomberg Merger Chorus 6-01-11.mp4[/flv]

Bloomberg News covers Sprint’s increasingly aggressive pushback against the merger of AT&T and T-Mobile.  But while Bloomberg points out consumer groups are using websites to help consumers file comments opposing the deal, they ignore the fact deal supporters are engaged in their own dollar-a-holler campaign to win the merger’s approval.  (2 minutes)

[flv width=”360″ height=”290″]http://www.phillipdampier.com/video/Bloomberg ATT Concessions 6-01-11.mp4[/flv]

The opposition to the merger of AT&T and T-Mobile is growing louder and more organized as smaller carriers join Sprint’s opposition efforts. Consumer groups roundly dismiss the proposed merger as anti-competition and anti-consumer.  Michael Nelson, a securities analyst, tells Bloomberg News the vote for the merger’s approval could be close and the company will probably have to agree to more concessions than it thinks.  But considering AT&T’s enormous lobbying power, Nelson still thinks the deal will squeak through.  Nelson, however, warns the merger will bring about a considerable reduction in the disruptive pricing T-Mobile has engaged in — pricing that benefits consumers and forces larger carriers to follow suit.  To Nelson, eliminating an aggressive competitor like T-Mobile will bring about what he calls “a rational competitive environment.”  That means higher prices, no surprises, and a stagnant marketplace.  Wall Street understands the implications of this deal, all while knowingly winking at AT&T’s marketing/lobbying machine that claims reduced competition = better service.  (4 minutes)

Gov. Purdue: I Was for More Competition Before I Was Against It

Democratic Gov. Bev Purdue from North Carolina has managed to twist her logic into quite a pretzel over two statements from her office in the past two weeks.  On the community broadband front, Purdue protested legislation to reduce competitive choices in broadband in her state (all underlining ours):

May 20, 2011:

“My concern with House Bill 129 is that the restrictions the General Assembly has imposed on cities and towns who want to offer broadband services may have the effect of decreasing the number of choices available to their citizens. For these reasons, I will neither sign nor veto this bill. Instead, I call on the General Assembly to revisit this issue and adopt rules that not only promote fairness but also allow for the greatest number of high quality and affordable broadband options for consumers.”

Just 11 days later, Purdue inferred the exact opposite in her letter of support for the merger of AT&T and T-Mobile, which will reduce most of North Carolina to choosing among AT&T, Verizon, and in some cases Sprint.  One of her reasons?  The city of Raleigh is getting a new area code:

May 31, 2011:

The proposed merger of AT&T and T-Mobile presents another development in the marketplace which can benefit the people of my state.

The communications market in North Carolina, particularly in the wireless arena, is dynamic. Recently, the NC Utilities Commission announced the Raleigh area will soon implement a new area code, the eighth in the state, due primarily to the tremendous growth in wireless service.

In North Carolina we are committed to stimulating investments in advanced technology, and encourage quality service for the public. We look forward to working closely with AT&T to foster these important goals.

On behalf of the people of North Carolina, I appreciate your strong consideration in favor of the proposed merger of AT&T and T-Mobile.

Allow AT&T and T-Mobile to merge because Raleigh needs a new area code, proving wireless growth.  That may account among the most novel of all reasons to support a merger that will further reduce competition in the wireless market.

Wading through the bulging file of comments at the Federal Communications Commission website reveals some strange and unusual testimonials from groups one would think would have much better things to do with their time and resources than advocate for a multi-billion dollar super merger between AT&T and T-Mobile.  But integrity means little next to a big fat check from AT&T, and many so-called “charities” really do believe it begins at home in their own bank accounts.  So with their hands out, groups like Wisconsin Coalition for Consumer Choice and the Urban League, and politicians like Bobby Jindal become dollar-a-holler advocates for AT&T’s agenda, offering the flimsiest reasons around to push for the merger’s approval.

Among the least savory are groups purporting to represent income-challenged minority communities who advocate for a merger that will promote higher prices for less service.  Such advocacy would taint any group and calls into question whether contributions are really helping those in need or just those who claim to represent them.

As we suspected, after reviewing dozens of submissions favoring the merger, virtually every last supporter either had direct financial ties to AT&T, had AT&T personnel in leadership positions, or were run by Washington, DC lobbying firms that have a past history of doing work on behalf of AT&T.  Ordinary consumers, and there were thousands, submitted comments opposing the merger — citing reduced competition, higher prices, fewer choices, and offering few benefits or improved service.  At least some live in the reality-based community, not AT&T’s field of overpriced dreams and broken promises.

A Sampling:

Klaetsch: The Coalition of One Lobbyist

Wisconsin Coalition for Consumer Choice

Here’s a “group” purporting to represent the interests of consumers, but they’re nowhere to be found.  George Klaetsch, executive director, claims AT&T’s merger will “immediately increase consumer choices and access to quality broadband and mobile services. Thousands of new cell sites will become available, the nation’s broadband footprint will be significantly expanded, and most importantly, more than 46 million more customers will gain instant access to 4G LTE technology – many of them right here in Wisconsin.”

Why if you approve this merger, there will be free candy for everyone, too.

The group’s website offers an unwelcome introduction with a series of technical faults, perhaps a testament to how few consumers ever bother to visit it, and carries an earnest disclaimer:

[…] We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Good to know.

Klaetsch’s letter forgets to mention he’s a registered lobbyist for Public Affairs Strategies, Inc.  When he’s not fronting AT&T’s agenda, he also represents the interests of AstraZeneca Pharmaceuticals, the Elevator Industry Work Preservation Fund, and the creepy-sounding Funeral Service & Cremation Alliance of Wisconsin, among other groups.

Wellington Area Chamber of Commerce

This well-meaning local chapter of the Chamber, who counts AT&T as a member, has fallen hook, line, and sinker for AT&T’s promise to deliver 4G service to “97 percent of the country,” assuming the merger gets approved.  Of course, AT&T will upgrade to 4G with or without the merger, and this particular Chamber’s executive director apparently does not realize T-Mobile’s contribution to improving service in rural America is less than robust.  When an active member of a civic or business group happens to be AT&T, getting a letter written on behalf of the company’s agenda comes as soon as the talking points can be handed out at the next Chamber meeting.

Unfortunately for the people of Wellington, losing one more competitor guarantees rural America fewer competitive choices, higher prices, and less service, not more.

United Way of Northwest Florida

AT&T Donates $9,000 to the United Way of Northwest Florida, which promptly returns the favor with a nice letter to the FCC supporting the telecom company's agenda.

Some residents in northwest Florida could reconsider their future contributions to “charitable groups” who increasingly spend their time and attention involving themselves in big corporate mergers, meeting the needs of some of their biggest donors.  No better example of this comes from the United Way of Northwest Florida, who accepted a $9,000 contribution from AT&T in one hand, while banging out this letter of support for AT&T’s merger with the other.  It’s classic dollar-a-holler advocacy.

While this chapter believes the interests of cell phone users will be best served by an AT&T – T-Mobile merger, we’re wondering what actual charitable endeavors go unserved while its leadership wastes time and resources filing comments with the FCC on a billion dollar telecom deal.

Urban League of New Orleans

This chapter of the Urban League “firmly believes that the greater New Orleans area we serve would greatly benefit by added broadband connectivity. Studies show that the underserved, urban communities with the greatest access to broadband Internet see the strongest economic growth. With high-speed Internet, residents can more easily access important resources online, from educational resources for schools to job opportunities for those who are out of work or seeking to update their skills. High-speed Internet enables greater connectivity between all stakeholders, more able to respond effectively and efficiently to the needs of our city.”

Somehow, for those noble reasons, they are supporting AT&T’s and T-Mobile’s merger.  AT&T is the company that pitches some of the most expensive and most limited wireless broadband plans in the country.  How this benefits urban New Orleans may escape you.

What didn’t escape us was the fact AT&T Louisiana president Sonia Perez is the group’s 2011 Annual Gala Chairperson.  She’s also a participant on the group’s governing board.

In addition to the big oil, chemical, credit card, and health insurance companies sponsoring Jindal's wife's charity is none other than AT&T.

Gov. Bobby Jindal of Louisiana

Gov. Jindal is a big supporter of AT&T’s merger with T-Mobile.  The Washington Post notes he is joined by 13 other governors writing the FCC to push for approval.  Jindal is honoring Louisiana’s time-tested notoriety for questionable political dealings.  Perhaps it is just a coincidence his wife runs the Supriya Jindal Foundation, who counts among its key sponsors… you guessed it, AT&T.  Before one assumes Jindal has a legitimate interest promoting AT&T, which invests money in Louisiana, consider this: Jindal has written only one letter to the FCC on a telecommunications issue since the agency’s electronic filing system was inaugurated in 1992. This one.  Maybe he was busy on those other days.  Then again, maybe he wasn’t.

Jindal closes his letter with these words: “I am confident that this merger will benefit the people of Louisiana.”  That’s true, if you define “people” as his immediate family and the corporate executives of AT&T and T-Mobile who work and live in his state.  Everyone else doesn’t matter.

United States Hispanic Leadership Institute

USHLI does AT&T the honor of penning letters supporting the phone company's agenda.

After reviewing dozens of submissions from charities and non-profit groups, the comments from USHLI really stood out above the others.  Dr. Juan Andrade, president of the group is a downright feisty guy, singing paragraphs of praise for AT&T as a “model corporate citizen”:

“Like you, I too have heard that the merger will have a devastating impact on consumers, promote anti-competitive behavior, and result in higher prices; that the merger will be bad for business, bad for innovation and bad for workers. We’ve heard this all before – when SBC was acquiring Ameritech, when AT&T was merging with SBC, and so forth. And what have we seen? We’ve seen just the opposite. The Federal Communications Commission’s own data show that these concerns proved unfounded as consumers benefited from tremendous innovation and competition in the wireless space, all while seeing wireless voice and data prices drop. This “sky is falling” attitude is replaying itself as AT&T seeks approval to merge with T-Mobile. But the facts speak for themselves. The United States Hispanic Leadership Institute (USHLI) believes the Federal Communications Commission should rise above the skepticism, above the unsubstantiated claims, and above the impractical requisitions.”

What the FCC also needs to rise above is the considerable support Dr. Andrade’s group gets from AT&T.  Undisclosed in Andrade’s spirited defense of one of the worst mergers in telecommunications history is the fact AT&T is the “honorary co-chair” and sponsor of the group’s 2011 fundraising efforts.  It’s the public policy equivalent of “My Dinner With AT&T.”  More wine?

Andrade conveniently ignores the fact AT&T is raising prices on wireless data products with punitive usage caps and overlimit fees.  It’s not the sky falling, Dr. Andrade, it’s your credibility to speak as an independent observer while also enjoying AT&T’s largesse.  When you engage in dollar-a-holler advocacy, American consumers have more than a right to be skeptical.