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BitTorrent CEO Willing to Appease Providers for Unproven ‘Bandwidth Congestion’

Phillip Dampier March 24, 2011 Broadband "Shortage", Broadband Speed, Consumer News, Data Caps, Editorial & Site News, Online Video Comments Off on BitTorrent CEO Willing to Appease Providers for Unproven ‘Bandwidth Congestion’

BitTorrent, the company behind the popular file sharing protocol routinely blamed by providers for overburdening broadband networks and by Hollywood for distributing pirated content, took a tentative step today to oppose Internet Overcharging schemes.

Eric Klinker, CEO wrote a guest piece for GigaOM calling out AT&T for its announced 150-250GB usage caps:

While the trend toward metered bandwidth is not inherently pro-consumer, ISPs have staked out a singular public rationale: data caps are necessary to limit the consumption of “bandwidth hogs” in order to protect the network experience for everyone else. Such concepts are simplistic and easy to imagine. They are also completely wrong.

And with that, Klinker stumbled into a public relations and marketing effort defending the company’s culpability for increasing broadband traffic, and proposing a resolution for their ‘part of the problem’:

Since any data traffic that doesn’t induce congestion on a fixed cost network is essentially free; applications can voluntarily play a role in traffic prioritization. And since BitTorrent is a high percentage of global Internet traffic, we have a responsibility to be a part of the solution.

This was the primary motivator around our release of a new protocol a year ago, called µTP. The protocol essentially senses congestion and self-regulates to avoid contributing to Internet traffic jams.

Because µTP can never induce network congestion, it doesn’t contribute to an ISP’s cost. An ISP still has regular network maintenance expenses, but remember, with a fixed-cost network, traffic only becomes an economic burden if it contributes to congestion and forces the need for expansion.

As a result, µTP is exceedingly friendly to ISPs and their business model. µTP is open-source, and we invite application and cloud services providers to work with us directly or in the IETF’s LEDBAT working group in the ongoing innovation and usage.

Klinker

Some providers and their allied interest groups have disputed the diminished impact Klinker cites as a benefit of µTP, but in provider-world, the BitTorrent “problem” is rapidly becoming yesterday’s news anyway — online video is the new boogeyman.  NPD Research just released numbers showing peer-to-peer use has dropped from 16 percent of all U.S. Internet users to 9 percent over the last three years.

After making a spirited sales pitch for what he hopes will represent peer-to-peer 2.0, Klinker surrenders on behalf of everyone else, arguing the solution to America’s ‘broadband crisis’ is speed throttles during peak usage periods, and time of day pricing.  Klinker suggests broadband users might need to plan their “on-demand” viewing well ahead, or face the kind of “congestion pricing” Londoners face if they attempt a journey by car into the city center at high noon.  Klinker suggests Netflix customers should pre-schedule downloads of their movies the night before watching them, or else pay a fee for instant gratification.

That assumes, of course, you know what you want to watch the day before you do, that you can download Netflix content (you cannot), and that you didn’t remember you could accomplish the same thing if Netflix shipped the DVD out to you by U.S. Mail.

Are broadband rationing coupons far behind?

Klinker’s willingness to submit his own company’s peer to peer technology to provider speed throttles is likely to earn him a dressing down by investors wondering what the future holds for a protocol that can be dosed with Xanax at provider will.  Handing over the power to make your file sharing technology painfully slow and frustrating is likely not going to win new converts, either.

Before willing to subject everyone to solutions for broadband providers’ scary predictions of a broadband exaflood, would it not be better to actually obtain verifiable evidence there is a congestion issue in the first place?

The Truth About North Carolina’s Community Networks Told in Four Minutes

Phillip Dampier March 14, 2011 Broadband Speed, Community Networks, Competition, Data Caps, Public Policy & Gov't, Rural Broadband, Video Comments Off on The Truth About North Carolina’s Community Networks Told in Four Minutes

[flv width=”640″ height=”380″]http://www.phillipdampier.com/video/North Carolina Community Networks Best Broadband.flv[/flv]

Despite provider-financed arguments in opposition of North Carolina’s community broadband networks, here is a fact incumbent cable and phone companies simply cannot argue with: Fibrant and GreenLight deliver far better broadband service with the fastest speeds in the state, all without slowdowns or Internet Overcharging schemes like usage limits.  (4 minutes)

Time Warner Cable Proves DOCSIS 3 Is A Winner for Everyone

Two years ago, when Time Warner proposed to limit consumption of consumer broadband accounts with an Internet Overcharging experiment, Stop the Cap! suggested they should instead upgrade their networks to meet the demands of their Internet-hungry customer base.

With thanks, they have taken our advice.  As DOCSIS 3 upgrades continue to roll across the cable company’s service areas, it is bringing immediate benefits to every Road Runner customer, and the company itself.

Several weeks ago, we shared the story of Time Warner customers in Webster, N.Y.  Time Warner had hopelessly oversold its broadband service in the growing town just northeast of Rochester.  Speeds plummeted to as low as 900kbps most evenings and weekends, and did not return to normal until most customers were back at their day jobs.

As a shared network, cable broadband delivers a limited amount of bandwidth into individual neighborhoods, shared by every customer.  When too many people pile on, speeds plummet.  When this happens, cable companies are supposed to either increase capacity, or more commonly divide a congested area into two or more parts, each served with their own broadband pipe.  In less densely populated towns, or where less net-savvy consumers tend to reside, capacity upgrades may come only once or twice over several years, and speeds are consistently fast day and night.  But where college students predominate, or where new housing developments deliver plenty of new upper-income homeowners more likely to leverage their broadband connections, the tell-tale evening and weekend slowdowns create problems.

A speedtest performed before the upgrade

“A good clue of overcongestion is when download speeds suffer, but upload speeds remain fairly consistent,” shares Prakash Patel, who consults with cable companies on HFC “cable” broadband deployment.  “Typically, if both speeds falter at different times of the day, that is usually a sign of a technical fault on one’s cable connection — not network congestion.”

For Stop the Cap! readers in Webster, the ongoing congestion made Road Runner virtually unusable during the evening and weekends, particularly for higher bandwidth applications like video or downloads.

Several of our readers filed complaints with the cable company and one took his case to the Better Business Bureau, who obtained a sympathetic response from Time Warner — but no immediate solution.  The Bureau accepted that explanation and “administratively closed” the complaint.

As we recommended, customers remained very vocal about the ongoing congestion problems in the town.  We’ve found the old adage, “the squeaky wheel gets the grease,” effective in moving upgrades higher up the list of priorities cable engineers deal with in maintaining their networks.

Original plans to deal with the problem were scheduled for late March, but Time Warner bumped the upgrade forward to this past weekend.  Instead of simply dividing up the town, Time Warner installed DOCSIS 3 technology, which greatly increases the size of the broadband pipeline available to customers.  The upgrade did the trick.

Our reader Tim shares the good news:

“I ran some speed tests Tuesday night and the improvement was very noticeable,” he writes.  “We were able to achieve speeds in the early evening that were previously only possible in the very early morning hours.”

Patel believes cable companies will continue to win a majority in the broadband marketplace using DOCSIS 3, which he considers an affordable and easy-to-deploy upgrade.

The results after the upgrade was completed.

“Not only is DOCSIS 3 relatively inexpensive, it provides plenty of new revenue opportunities for the companies that deploy it,” Patel says.  “It also fits well from an engineering standpoint, because it is an evolutionary update to a successful technology.”

Patel believes DOCSIS 3 and future versions of the cable broadband standard will allow operators to successfully compete, at least in download speeds, with virtually any provider.

“Cable companies can simply bond several channels together and accelerate download speeds,” Patel says.  “Upload speeds are proving to be a bigger issue, as most companies limit them to around 5Mbps.”

At least for now, customers in Webster are happy they are once again getting the service they paid to receive.  The upgrade solved the congestion issue for Time Warner, and the cable company plans to sell higher speed service to interested customers later this spring, earning new revenue to pay for the upgrades.

That’s a win-win everyone can appreciate — all done without an Internet Overcharging scheme.

Time Warner Cable Will Launch Wideband in North Carolina’s Triad Region

Time Warner Cable is finally getting around to announcing its DOCSIS 3 “wideband” broadband upgrades in the Triad region of North Carolina.  Already available in Charlotte, Time Warner will offer 30/5Mbps service for $10 more than its Turbo service, and 50/5Mbps will also be available for $99.95 a month.

Customers in High Point will be the first to get access to the service in the spring, while other Triad cities will get the service later this year, according to a news release from the cable company.

The Triad region was part of Time Warner Cable’s 2009 Internet Overcharging experiment, which would have tripled pricing for unlimited broadband service to $150.  An outcry from residents forced the company to shelve its plans.

Triad residents are not impressed by Time Warner’s foot-dragging ever since.

Stop the Cap! reader Gene in Greensboro hasn’t forgotten the cable company promised speed upgrades in 2009 as part of its usage cap experiment.

“Other cities in North Carolina that were not on the list for their ripoff pricing got the upgrades while Greensboro drags at the same speeds we’ve had for several years now,” Gene says. “I think this announcement has more to do with the imminent arrival of AT&T’s U-verse in some areas of the Triad.”

AT&T is slowly expanding its U-verse footprint in central North Carolina.

The state is currently embroiled in a political debate over Time Warner-sponsored legislation that would largely eliminate community-owned broadband competition across North Carolina.

“I would trade Time Warner and AT&T for Wilson’s GreenLight fiber in a second,” Gene says. “Both AT&T and Time Warner are playing a snail’s game of incremental upgrades in this state that makes us also-ran when compared to New York, New Jersey, or Connecticut.”

Time Warner Cable Broadband Pricing, North Carolina

Road Runner® Broadband (10 Mbps download, 1 Mbps upload)
Standalone $57.95/mo
With Broadcast/Basic Cable and/or Digital Home Phone $52.95/mo
With Digital TV $47.95/mo
Road Runner® Broadband Turbo (15 Mbps download, 1 Mbps upload)
Requires subscription to Road Runner® Broadband
Additional $9.95/mo
to Broadband rate
Road Runner® Broadband Extreme – Charlotte (30 Mbps download, 5 Mbps upload)
Requires subscription to Road Runner® Broadband
Includes Wireless Home Networking
Additional $20.00/mo
to Standard Broadband rate
Wideband Internet (50 Mbps download, 5 Mbps upload)
Includes Wireless Home Networking
$99.95/mo
Road Runner® Basic (1.5 Mbps download, 256 kpbs upload) $40.95/mo
Road Runner® Lite (768 kbps download, 128 kbps upload) $30.95/mo
WiFi Home Network (up to 4 computers) $9.95/mo

 

North Carolina Public Utilities Committee Hearing Audio on H129: A Voter’s Guide

North Carolina Legislature

Stop the Cap! has obtained the audio from Wednesday’s Public Utilities Committee meeting that quickly pushed through H129, Time Warner’s custom-written, anti-competition and community broadband destruction bill.

Listening to the 44 minute hearing will be disturbing to anyone who supports open government and the concept of voting for or against a complete bill, not one Rep. Marilyn Avila (R-Time Warner Cable) openly admits is going to be changed.  For her, that represents no reason to delay the bill — her good friends at Time Warner need this legislation passed today, not tomorrow or next week.

As you listen, we’ve included a voter’s guide with time-indexed comments to help draw your attention to some critical points, and some much-needed fact checking.  It will also help you identify the members of the legislature that need to stay, and those that need to go.

Our apologies for the distorted audio at times.  When a member leans into the microphone, as some clearly do, it creates significant audio distortion.  It gets worse in the last 10 minutes, so watch your volume.

North Carolina’s House Public Utilities Committee Meeting on H129 – Wednesday, March 2, 2011. (44 minutes)
You must remain on this page to hear the clip, or you can download the clip and listen later.

Your Audio Guide to The Committee Meeting

2:50 Apparently Rep. Avila gets her research straight from the cable industry that wants to destroy community broadband.  Avila is factually wrong about citizens being on the hook for “high debt” for North Carolina’s fiber networks, all of which are financed by bonds that leave bondholders at risk, not taxpayers.  The only interests Avila wants to protect are her good friends at the cable company.
3:30 Rep. Avila is dreaming if she really believes the providers that have refused to provide service thus far are going to suddenly do so if her bill passes.  These communities were ignored before and they will be ignored after.  The only difference is that her legislation will guarantee no local community can do anything to fix it.  Avila admits openly her bill will stop competition between providers.
6:00 Rep. Julia Howard is more than willing to hold meetings with those already in the business, but there is no room for actual North Carolina consumers to make their needs known.
8:50 Rep. Avila pays lip service to the ongoing problem of lack of broadband availability in large areas of the state by saying it’s unfair, but ignores the reality that if communities don’t deliver the service, nobody else will.  The red herring of a “public vote” always carries with it loads of fine print.  For example, while the industry can spend unlimited amounts on lobbying and advertising campaigns to demagogue networks, local communities are almost always banned from spending one dime to share their views with the public, or respond to the propaganda the industry sends out.  In fact, Avila’s bill bans networks from advertising their services or advocating for them.  It’s like holding a public debate, but gagging one side so they cannot speak.
12:50 John Goodman, North Carolina Chamber of Commerce presents the pre-written talking points provided by the cable industry.  As you listen, ask yourself whether Mr. Goodman is aware of the details of community broadband, or simply the information handed to him on some sheets of paper from the cable lobby.  Then ponder how many times a community provider has forced a private player out of business with so-called unfair pricing and subsidies.
17:30 Catharine Rice is one of just a handful of speakers that talk about the real-world problems of actual North Carolina citizens.  She’s concerned about them, not the bottom line of Time Warner and AT&T.  Some examples: 

  • Parents of schoolchildren have to drive their kids to a school parking lot so their children can access the school’s Wi-Fi network to complete their homework;
  • A neighborhood of more than a dozen homes can’t get decent broadband because Time Warner demanded $50,000 to wire up cable service.  Meanwhile, just a mile away, a wealthy golf community got their service without a 9 iron to their wallets.
8:30 Jack Stanley from Time Warner Cable delivers the day’s ironic moment when he congratulates his cable colleagues and friend from the Chamber for the “eloquence” of their prepared remarks. And why not, when you consider who wrote them.  His brief remarks consist mostly of empty promises to find a “fair resolution.”  This, from the people who wrote the very unfair bill.
19:30 The North Carolina League of Municipalities delivers an important fact: Community broadband networks are not created on a whim.  They are launched where communities face inadequate or non-existent broadband service.  Most of the cities launching their own services tried the public-private partnership route by approaching companies about broadband problems.  They were shown the door out.  This is why networks like Fibrant and GreenLight exist today.  Community broadband disturbs Big Telecom because it represents competition Wall Street and shareholders never expected they would have.  Anything that challenges the enormous profits cable and phone companies earn must be eliminated.
21:30 Mr. Trathen opens his remarks with a distortion, claiming cities are jumping into community broadband because they just want to compete with existing providers.  In fact, the record tells a very different story in North Carolina.  Cities and communities to this day are trying to get providers from Time Warner Cable, CenturyLink, AT&T, and even Clearwire to deliver service to their citizens and they are being turned down, or delivered DSL service at speeds that will not even qualify as true broadband under the definition established in the National Broadband Plan.  That’s a simple fact.  How many community networks are competing against Verizon FiOS or other cutting edge broadband networks?  The reality is, anemic or non-existent broadband service has been the topic of complaints in local communities across the state for years and years. 

Also, Trathen’s desire to “have a conversation” about serving unserved parts of North Carolina reminds me of the saying — talk is cheap.  Time Warner has been a part of North Carolina for years and years, and the cable company routinely bypasses any customers who do not live in a dense, populated area to this day.

Trathen’s comments that there is nothing in the law today prohibiting public-private partnerships is very true, but as residents have seen, those are far and few between.  Trathen is also flat wrong when he claims nothing in the bill prevents a city from moving into an unserved area to provide service.  In fact, Avila’s bill prohibits cities from extending service outside of their boundaries.

24:00 Rep. Paul Luebke wonders why this bill is necessary, because local governments proposing these networks are already answerable to their citizens and to an oversight committee.  Leubke correctly points out the legislation is all about letting existing telecom companies decide for the people of North Carolina when/if they will get broadband service, at what speeds, and using what technology.  With no new competition on the horizon, H129 effectively delivers all of the state’s broadband interests into the hands of a cable and phone company cartel. 

Leubke also expressed concerns that he (and others) are being asked to vote on a bill that has not been finalized yet.  Should negotiations between existing providers trying to extinguish community networks and the cities that run them fail to find a solution, the bill’s original language will guarantee financial disaster to existing community broadband services.

29:00 Rep. Alexander notes that the legislation establishes onerous conditions on community broadband networks that the private sector is completely exempt from.  Alexander notes these networks came about because communities were faced with last century broadband — the virtual equivalent of two cans with string between them.  This legislation assures those underserved communities will continue to be underserved.
32:00 Rep. Womble has serious concerns about how this bill is being rammed through the committee.  Just minutes before the hearing, Womble was handed a summary of the bill for the first time.  Womble is especially upset he is being asked by the bill sponsors to “trust us” when they say they will work out exemptions for existing providers.
37:00 Rep. Hager goes fishing and catches a number of red herrings about cities expanding their networks outside of their service areas and cross-subsidizing them with pilfered funds from city resources, “unfairly harming” their cable and phone company competitors. He presents no evidence to substantiate this claim.
38:30 Rep. Hastings falls into the trap of conflating middle-mile fiber backbone projects with delivering broadband to individual homes and businesses as he brings up the Golden Leaf Project, a very worthwhile fiber backbone, but one that will never extend to last mile homes and businesses.  Like so many middle-mile projects, this one will deliver service to institutions like schools, libraries and local government.  While all very noble, no funds are provided to directly wire service to individual homes that need broadband the most.  Private providers would have howled had this been the case.
Instead, vague promises like “private providers are interested in leasing capacity” on the network leave consumers with the hope of better days, but they should not hold their breath.  Cable operators will not deploy service in rural areas, period, and phone company DSL’s largest impediment remains distance between the central office and individual subscribers.  While Golden Leaf may prove beneficial in incrementally moving residential broadband forward, it is not going to provide service to individuals.  In fact, H129 will ensure none of these communities can tap into Golden Leaf and directly deliver service to those that continue to be broadband-disadvantaged.
40:00 Rep. Warren doesn’t like voting on a bill just to find out what it will eventually contain later on.  “It gives me chills,” he told the committee.  He also dismisses claims the bill is about a “level playing field.”  He then directs several pointed questions to Ms. Avila about the financial implications her bill will have on state finances, its bond rating, and other considerations.  She dodges all of them with non-answer answers.
43:00 In less than 30 seconds, the bill is rushed to a committee vote by a motion from Rep. Brubaker, at which point Rep. Steen cuts off discussion (despite the fact more committee members were raising their hands to speak).  A voice vote clearly delivers a majority to the NO side, but not in the eyes of the committee chair, who claims the AYES have it, the bill is reported favorably out of the committee, and the meeting is adjourned before anyone has a chance to demand a recorded vote.

The shocking conclusion of this legislative travesty is the chairman adjourning before a recorded vote can be taken.  Without it, constituents can’t identify how their member voted and hold them accountable at the next election.

[Update 3:05pm Monday — Stop the Cap! misidentified Rep. Warren as Rep. Rowan at the 40:00 mark.  We have corrected the audio log above and regret the error.]

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