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Syracuse Technology Columnist Falls Into Trap Believing Usage Caps Represent “Fairness”

Phillip Dampier March 9, 2010 Competition, Data Caps, Editorial & Site News 3 Comments

A column this week in The Post-Standard falls into the trap of believing usage caps on wired broadband service represent “fairness.”

Al Fasoldt, who writes a technology column for the Syracuse, N.Y. newspaper, told readers they should investigate buying and/or using usage measurement tools in order to protect themselves from a surprising bill at the end of the month.

Caps can make their service fairer to all customers by blocking excessive downloads that clog the network, and those who exceed their caps can be charged a great deal extra for service. This amounts to free money for ISPs.

But there is something counterintuitive about promoting new ways to get entertainment on the Internet — by using Hulu, for example, to stream TV shows to your home computer — while telling customers they can’t use more than a certain amount of data.

[…]

What’s needed is a simple way to measure how much data you use per month. Cable providers sometimes provide a Web page that logs each customer’s transfer totals — call your ISP to find out if your plan has such a feature — but you can easily track usage yourself with data-usage software utilities.

Courtesy: DragonEyeFly

Time Warner Cable headquarters in Rochester, N.Y.

Fasoldt assumes facts not in evidence.  Simply put, there is nothing fair about usage caps, particularly on wired broadband service.  Fasoldt can be partly excused for making the assumption because he lives in Syracuse, where Verizon FiOS and Time Warner Cable compete heavily for customers in the Salt City.  Veterans of actual Internet Overcharging experiments, and those who live under usage caps and usage-based billing can testify about the true implications of such schemes.

They are nothing short of rationing broadband service for fatter profits.

In Rochester, where Fasoldt notes customers successfully fought off Time Warner’s experiment, customers do not have the luxury of two closely-matched competitors.  They have the cable company and a telephone company that stubbornly clings to its own 5 GB usage allowance in its terms and conditions, albeit presently unenforced.  Where competition is at bay, higher prices for limited service are in play.

At least Fasoldt admits it’s also about the money.

There is nothing counter-intuitive about promoting online video services and then slapping usage caps on them when you realize it’s really ALL about the money and not about “fairness.”  Limiting video consumption is critical to protecting cable television packages.  If you can watch it all online, why keep paying for cable-TV?  With a usage cap, there are no worries about that ever happening.

As this website has repeatedly documented, consumers do not need to invest in usage measurement tools that are a nuisance to install and monitor.  They just need a broadband provider that can be happy living off the billions in profits already earned from today’s unlimited broadband service without greedily trying to overcharge consumers even higher pricing for limited service in the future.

Fasoldt would do better by his readers telling them to follow the example of communities who have been exposed to such schemes.  They got involved, threatened to cancel service, and created a sufficiently large enough headache for providers who eventually determined, for now, it just wasn’t worth alienating customers with unwanted pricing schemes.

WABC-TV Returns to Cablevision Lineup Minutes After Academy Awards Began

Phillip Dampier March 7, 2010 Cablevision (see Altice USA) Comments Off on WABC-TV Returns to Cablevision Lineup Minutes After Academy Awards Began

As predicted, Cablevision and Disney-owned WABC-TV New York reached a settlement of their dispute over retransmission fees, returning WABC-TV to more than three million Cablevision subscribers minutes after the start of the Academy Awards telecast.

WABC released a statement indicating a tentative agreement had been reached:

“ABC7 and Cablevision have made significant progress and have reached an agreement in principle that recognizes the fair value of ABC7, with deal points that we expect to finalize with Cablevision. Given this movement, we’re pleased to announce that ABC7 will return to Cablevision households while we work to complete our negotiations.”

Details of agreement were not released, but many expect WABC-TV will be paid 50-60 cents per month per Cablevision subscriber.

“It is a deal that is fair to our customers and in line with our other programming agreements,” Cablevision spokesman Charles Schueler said. “We are very grateful to our customers for their support and pleased to welcome ABC back.”

WABC-TV officially returned 8:43 pm Sunday, Cablevision said. The awards show began at 8:30 pm.

Rep. Eric Massa Set to Resign Office Monday; Radio Appearance Answers Numerous Questions About Resignation

Rep. Eric Massa (D-NY) is expected to resign his seat Monday

Rep. Eric Massa (D-New York), author of the Broadband Internet Fairness Act (HR 2902) — legislation that would ban Internet Overcharging, announced he will resign his office Monday.

In a fast-moving series of events, Massa first announced he would not seek re-election because of health reasons — the congressman faces a renewed battle with cancer, but allegations of ethical violations also surfaced earlier this week which have gotten national news coverage.

Massa is a first term congressman in New York’s 29th Congressional district, which has traditionally elected Republican candidates to office.  But as the national Republican party has trended further to the right, northeastern Republicans have become an endangered species in Congress.  Former Rep. Randy Kuhl only held onto the seat for two terms before being defeated by Massa in 2008.  Kuhl himself replaced retired congressman Amo Houghton, a long-serving moderate Republican whose voting record often split with the national Republican party on major issues.

Massa’s decision not to run for re-election surprised voters in his district, which runs from suburban Rochester to the Pennsylvania border along the southern tier.  Friday’s sudden announcement he’ll also resign his office effective Monday shocked voters and started a scramble for who might assume Massa’s seat upon his resignation.

The loss of Eric Massa to the Stop the Cap! cause is a concern for broadband consumers.  Massa stepped up to protect consumers from an Internet Overcharging experiment proposed last April by Time Warner Cable, which serves most of his district.  Massa immediately blasted the cable company’s plan to test usage-based billing on residential customers in the Rochester area, which is the only major city in New York State not served by Verizon and its expanding fiber to the home FiOS system.

Massa’s proposed legislation would have banned such schemes unless a company could demonstrate a clear financial need to adopt consumption billing and usage limits.

Thankfully, New York senator Chuck Schumer (D-NY) remains in office, and is the only senator to protest Time Warner Cable’s experiment, and helped end it, not just for residents of western New York, but for residents of Texas and North Carolina as well.

As to the swirling of allegations surrounding Massa, I have no interest in expanding on them here.  You can get a detailed review of the congressman’s views on these issues by listening to a 90-minute radio show aired today on a WKPQ-FM in Hornell, New York.  Today’s show will probably break news because Massa expands in great detail what’s behind the allegations and the reasons for his retirement.

Eric Massa’s regular Sunday show on WKPQ-FM Hornell, NY today discussed his decision to resign his office in great detail. (90 minutes)
You must remain on this page to hear the clip, or you can download the clip and listen later.

As for his replacement, a number of Democrats from both the southern tier and Monroe County/Rochester are considering entering the race.  Massa’s already-campaigning Republican opponent, former Corning Mayor Tom Reed remains in the race.  The Republican county supervisor for Monroe County, Maggie Brooks, is also considering a run.  But so is the former Congressman Randy Kuhl.  “Randy the Dandy” would be the worst possible option.  His undistinguished record and contempt for his constituents makes my skin crawl.  In his last term, Kuhl refused to hold open town hall meetings, instead shepherding constituents in for ‘five minutes with Randy’ where someone took notes and another escorted you out when your time was up.  Nobody should have bothered to take notes — his ongoing lack of concern about what voters in his district thought helped him lose his seat in the first place.  His lack-of-listening tour would fit perfectly with certain cable companies who don’t listen to their customers.  Hopefully, voters will not contemplate a return of Randy Kuhl.  Four years was more than enough.

We’ll be looking for other members of Congress to take up where Eric Massa left off.  I would like to thank Congressman Massa for his hard work on behalf of our cause, as well as helping make a difference on so many other matters important to the voters in his district.  I wish him good health and best wishes.

[flv]http://www.phillipdampier.com/video/Eric Massa Resigns Monday 3-6-10.flv[/flv]

Several television stations announced Rep. Massa’s decision to resign his office Friday in “breaking news” headlines.  This clip has three reports from WETM-TV Elmira, WHAM-TV Rochester, and WENY-TV Corning. (6 minutes)

[flv]http://www.phillipdampier.com/video/Eric Massa Reactions 3-6-10.flv[/flv]

Residents in the 29th congressional district react to Rep. Massa’s resignation announcement, and local politicians jockey for position to potentially run for Massa’s seat.  Three reports are included from WHAM-TV Rochester, WROC-TV Rochester, and WENY-TV Corning. (6 minutes)

HissyFitWatch: A Fee Dispute Causes Cablevision Subscribers to Lose WABC-TV New York

Phillip Dampier March 7, 2010 Cablevision (see Altice USA), Competition, HissyFitWatch, Video Comments Off on HissyFitWatch: A Fee Dispute Causes Cablevision Subscribers to Lose WABC-TV New York

Cablevision characterizes the dispute as a "TV tax" on its subscribers

More than three million Cablevision subscribers in New York, New Jersey and Connecticut are without their local ABC station as another retransmission fee dispute reached an impasse late Saturday night.

WABC-TV, the top-rated television station in New York went dark on Cablevision customer screens Sunday morning, potentially depriving cable customers access to tonight’s Academy Awards telecast.

“If Cablevision is serious about doing right by their customers and returning ABC7 and its programming to them, then they need to act now. The ball is in their court,” WABC-TV president and general manager Rebecca Campbell said in a statement.

The station says it sent Cablevision a new proposal earlier today, but Cablevision had not yet responded.

Cablevision argues it already pays $200 million dollars a year for Disney-owned cable networks like ESPN, and WABC’s request for what the company characterizes as $1 per month per subscriber is too much.

Cablevision is telling subscribers “it is wrong for ABC to demand $40 million in new fees to help pay the salaries and bonuses for top ABC executives” and characterizes the additional fees as a “TV tax.”  That argument might have some sway had Cablevision not recently agreed to some hefty pay raises and bonuses for its own management, while customers faced another rate increase.

Coming just two months after another high profile dispute between the cable operator and Scripps’-owned Food Network and HGTV, some Cablevision subscribers have had enough.

Stop the Cap! reader Jen said she ordered Verizon FiOS for her Long Island home as soon as she heard about the dispute.

“We’ve been here before and I just knew these guys would not get serious about negotiations until after the station was pulled, and I’m tired of them playing with my lineup arguing over who gets my money,” Jen writes.  “Verizon FiOS had a great sign-up offer and they don’t have these bull-headed disputes that drag customers into the middle of the ring to get repeatedly gored.”

Jen’s service was installed Friday, so she’s enjoying tonight’s Oscar telecast while her neighbors might not.

“Maybe we’ll have them over so they don’t have to play around with rabbit ears,” she adds.

Cablevision has been hounded by politicians who are also annoyed with programming disputes.  Cablevision says it would agree to binding arbitration and wants the Federal Communications Commission to intervene.  Both possibilities are highly unlikely, however.

What is likely is the high profile Academy Awards broadband will act as a de facto deadline for the two sides to hammer out a final agreement in time to allow WABC back on the lineup.  Most likely, both sides will settle around the 50-60 cent range for New York’s channel seven.

[flv width=”600″ height=”356″]http://www.phillipdampier.com/video/WABC New York Cablevision Drops WABC 3-7-10.flv[/flv]

WABC-TV New York tells viewers Cablevision dropped channel 7 early Sunday morning after negotiations failed to resolve a dispute over fees. (2 minutes)

[flv]http://www.phillipdampier.com/video/Cablevision Dispute WABC 3-5-10.flv[/flv]

Cablevision is running this message for subscribers explaining the loss of WABC-TV from the cable lineup. (3 minutes)

Cablevision Redux: Cable Customers May Lose WABC-TV New York in Another Rate Dispute

Phillip Dampier March 2, 2010 Cablevision (see Altice USA), Competition, Video 1 Comment

Cablevision subscribers: Just two months after facing the loss of HGTV and the Food Network, get ready to lose WABC-TV — the ABC affiliate in New York, just hours before the Oscars telecast is set to begin.

Cablevision’s contract with Disney-owned WABC-TV will expire March 7th, and both sides have not reached an agreement.

The dispute centers around retransmission rights fees.  Currently, WABC permits Cablevision to carry its channel on their lineup for free.  But now the station wants to be paid.  WABC claims Cablevision earns $18 million a month from its broadcast basic lineup of mostly-local channels, and it’s time to share a portion of that with the station.

Cablevision has so far not agreed to the asking price.

“Cablevision’s position is that ABC7 is worth little to nothing to its business and its proposed offers have been consistently unreasonable and unrealistic,” said Rebecca Campbell, president and general manager of WABC-TV. “We think these shows are valuable, and your bill shows that Cablevision must agree since you already pay for ABC7 as part of your Broadcast Basic Tier – a service for which, as a Cablevision customer, you pay as much as $18 each month.  Cablevision charges you for ABC7 and then keeps all the money.”

WABC has started a website to educate customers how to drop Cablevision and switch to a competitor such as Verizon FiOS, or get access to the station over-the-air.

Cablevision fired back accusing ABC of asking consumers to pay a TV tax amounting to $40 million that would have to be passed onto subscribers in another rate increase.

“It is not fair for ABC-Disney to hold Cablevision customers hostage by forcing them to pay what amounts to a new TV tax,” said Charles Schueler, Cablevision executive vice president.

Both sides indicate negotiations are continuing, and some compromise may still be reached before the deadline.

[flv width=”600″ height=”356″]http://www.phillipdampier.com/video/WABC New York Cablevision viewers may lose Channel 7 on cable service 3-2-2010.flv[/flv]

WABC-TV is running this 30-second ad telling viewers about the dispute with Cablevision, along with stories on their newscasts. (4 minutes)

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